Hotel Royal2.5 out of 5.0
Recent guest reviews
I have nothing but good things to say about this hotel and staff. At check in I found out that my card had been hacked and my money stolen. The manager allowed me to stay on a promise to pay. How many 5stars will do this for you? The outside of the building leaves something to be desired, but once you get inside to the room you can see they work to keep it up. This is in no way a 5 star hotel but u will be hard pressed to find much better in downtown Cairo for this price. Good price, clean rooms and staff that treats you like family can't be beat!!!
The photos of the Hotel Royal on the booking site and the reality differ alarmingly. It's convenient to stay in this area ( downtown Cairo) if you're making a flying visit to the Egyptian museum, or, as we were, transferring between bus and train, the hotel isn't far from either station. You can walk to the Nile ( The Intercontinental is nearby, they have great dining) The hotel is in a lovely old building which unfortunately is neglected and dirty. The road is closed to traffic for security reasons. If they swept the pavement outside, washed it down, removed the trash and dirt from the entrance area and cleaned the stairs, guests would get a good first impression. If they welcomed guests with a greeting or a smile, everyone would be more inclined to judge them kindly. If they replaced the ragged bed linen and towels, cleaned the walls, fixed the ceiling that looked like it was about to collapse through damp, it would be a much nicer place. The reception area has a good, recent paint job, continue that to the rooms. If they fixed the bathroom mirror to the wall properly, rather than with sticky tape and washed the breakfast mugs, we'd all be happier. I hate giving bad reviews, I really do, but this place has potential and a day or so of cleaning would make a huge difference.The electrical work needs sorting out too, we made sure the kids just didn't touch any switches or empty sockets. At this price I wouldn't complain about the simple breakfast ( bread rolls, 1 coffee, cheese triangle, jam) but a few smiles and less cigarette smoke would go a long way. Cleaning and fresh paint would be a good start. Wi-fi was OK, air con worked, toiletries were provided, the bath was chipped and cracked, windows opened onto filthy ventilation shafts. We loved our almost month in Egypt and we are sharing all our experiences on our travel blog, World Travel Family. Sorry to have to be honest here, it pains me to be negative but these guys can improve.
Very well located and clean for price but this is not in a palace : - no room clean on saturday morning, - reception located immediately close from room but people from hotel speak loudly with their friends whatever hour and no matter if you tell them
Don't expect too much and you wont be disappointed. The first couple of days was in a heat wave. The temps was as high as 120F. when there was a breeze outside the air was hot. thank god my a/c in my room worked. I was able to stay cool and comfortable in my room. My TV was too small. It was a pain navigating through all of the Arabic satellite channels. The reception and open office didn't have a/c. very uncomfortable and smoky. staff was ok. some spoke English. breakfast was nothing special.
Service is not good enough. Most importantly, two of us were moved out of our room to another, in order to welcome other guests who had actually booked our room too. We were told we were "upgraded" but I think they might just do overbooking. Rooms offer minimal comfort. Bathrooms inside the rooms are not intimate. Breakfast is not very tasty. There's no heating, which is problematic during winter season. The tour guide the hotel provided us (to visit Cairo's pyramids) was not great. Overall, it's not worth the price. Either go for a lot cheaper, or a bit more expensive for a great service.
I must say, based on the reviews on this site, I had high expectations for Hotel Royal. However, those all came crashing down on my first night in Egypt staying there. To start off, it is situated in a dark alley closed off to vehicle traffic. If you arrive at night like we did, you have to walk down this alley, not really knowing where the hotel is. Luckily, our driver from the airport pointed it out, because otherwise the building looks abandoned. Walking up the stairs, we were greeted by two stray kittens and the owner smoking a cigarette. The kittens would end up following us around the hotel and trying to hide in our room whenever the door was open. The rooms all surround the lobby, which is occupied 24/7 with someone playing music or having loud conversations. The door to our room barely closed all the way and was locked using a solid iron key that looked almost as old as the pyramids. Within the room, the bathroom has been annexed by a glass box, rather than a separate room itself. Our sheets looked unclean and we ended up wrapping our pillows in T-shirts as a way to protect ourselves from whatever may be living on them. The TV was near one plug, which we had the option to use for the TV itself or for the Cable, but not both at the same time. That makes sense, right? The doors to the deck would not close all the way until we wedged a shoe under it. The deck wasnt too bad actually, however the view was of the same dirty alley we had to walk down to get there. When we would try to sleep, we found out we were sharing the room with a family of mosquitos (I counted nearly 20 on the walls at one point) and were continuously feasted upon whenever we were in the room. My face and arms had numerous bites that stuck around for nearly a week. One of the attendants at the front desk couldn't figure out how to work the card reader and kept insisting I pay with cash (which I would urge not to do ever, because there is then no paper trail to argue with if they claim you never paid). I had him struggling to process my cards on two different nights, until the third night was someone else who took no time in processing it. Overall, this is a hostel. If you like to tough it out for cheap lodging, this place would be perfectly serviceable. But as the prices in Egypt right now being as they are, you should shell out a little bit more for a monumentally better experience. The night we checked out and stayed at a traditional hotel, was when we began to truly enjoy our trip. Avoid if you can.
I had such a beautiful stay at Hotel Royal. The staff is incredibly helpful and professional while also being very friendly. The owner of the hotel is there quite often. The location of the hotel is perfect as it is within close proximity to the Egyptian museum, Tahrir Square, the Nile as well as the metro which can bring you close to almost anywhere else you would want to visit; while also being very quiet. The rooms are very nice and clean. I also felt incredibly safe and secure as a solo female traveler throughout the duration of my stay.
A lovely well situated hostel. But feels more like a hotel. Chic like a boutique style hotel. Great modern decor. Lovely comfy beds. Bathroom great and with a twist. Tv and all what you need on your doorstep. Restaurants shops all at your finger tips. Cairo museum only a 10minutes walk away. Bus station also not a far walk you can go to hurghada. Luxor all from here cheap prices and great service. I would recommend this hotel. See I go again in my opinion it is. Enjoy! Enjoy Cairo so much to see that you can explore the culture. People. Food. Love Egypt
The friendly staff here is really willing to help you out and they are great! The rooms are basic, but the location is great. Bring some mosquito spray as there are a lot of them in the rooms at night.
I checked in at 29 sept for 2 nights and after the first night I asked the front desk for extending and told me it's ok then i paid for the additional night, At the morning the desk guy knock my door and told me that i have to check out during that i was on the middle of important skype conversation i told him wait but he insisted to speak, he start knocking on the room door aggressively, I explained to him that you already confirmed and i paid for this night, he said the room booked by another person before, how this happened and you already confirmed to me he said this mistake and you have to leave, I refused he start knocking on the door and shouting then he proposed to check out and they will provide alternative I accepted that, I took my bags to lobby then surprised me that they will not provide a room to me and told me that's not their problem, so they tricked me and lied on my face the two staff members and their manger named ahmed and that's one was very disrespectful and unprofessional shouting and cursing, this was unforgettable experience to me and I highly recommend that no one put step on that crooks nest, lying, deceiving and untrustworthy staff. The breakfast awful, too much noise from the lobby because the staff watch movies at night with loud sound, room services never changed the towels during my stay.
- Walking distance to Egyptian Museum
- Free breakfast
- Free WiFi in rooms and public areas
- Laundry facilities
Located in Downtown Cairo within a short walk of Egyptian Museum, Hotel Royal is within a mile (2 km) of other popular sights such as Museum of Islamic Art. This 15-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and coffee/tea in a common area. It's in central Cairo and also close to Coptic Museum and Cairo Tower.
Free breakfast is included with your stay. Savor a meal from the comfort of your room with room service.
Guests can expect to find LCD TVs and stay connected with free WiFi.
At Hotel Royal, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. If you drive, self parking is USD 10.00 per day, or you can take advantage of the shuttle from the airport to the hotel (available 24 hours) for USD 15 per vehicle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 140 reviews