Shangri-La The Marina, Cairns

5.0 star property

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Point of interest
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Pierpoint Road, Cairns, QLD, 4870
  • Place, Reef Fleet Terminal
    ‪2 min walk‬
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Cairns Marlin Marina
    ‪3 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

Executive Marina View Suite

  • Sleeps 2

Deluxe Sea View King

9.4 out of 10
Exceptional
(41 reviews)
  • Sea view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Sea View Twin

9.0 out of 10
Wonderful
(37 reviews)
  • Sea view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Executive Marina View King

9.0 out of 10
Wonderful
(35 reviews)
  • Marina view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Marina View Suite

8.4 out of 10
Very good
(8 reviews)
  • Marina view
  • 533 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Marina View Twin

8.8 out of 10
Excellent
(18 reviews)
  • Marina view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Horizon Club Marina View Room King

8.8 out of 10
Excellent
(30 reviews)
  • Marina view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Horizon Marina View Room Twin

8.8 out of 10
Excellent
(3 reviews)
  • Marina view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

One Bedroom Suite King

9.4 out of 10
Exceptional
(3 reviews)
  • Bay view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Horizon Club Suite 1 King

9.8 out of 10
Exceptional
(6 reviews)
  • Marina view
  • 796 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room Twin

9.0 out of 10
Wonderful
(36 reviews)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room King

9.0 out of 10
Wonderful
(92 reviews)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Suite, City View

  • City view
  • 533 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

One Bedroom Suite Twin

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

Royal Suite

  • Sleeps 2

Horizon Club Suite

  • Sleeps 2

Deluxe King Room with Sea View

  • Sleeps 2

Deluxe Twin Room with Sea View

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

Horizon Club King Room With Marina View

  • Sleeps 2

Horizon Club Twin Room With Marina View

  • Sleeps 2

Executive King Room with Marina View

  • Sleeps 2

Executive Twin Room with Marina View

  • Sleeps 2

One Bedroom Twin Suite

  • Sleeps 2

Horizon Club, Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

Horizon Club City View Room

  • Sleeps 2

Executive Suite

  • Sleeps 2

One Bedroom Suite

  • Sleeps 2

Horizon Club Marina View Room

  • Sleeps 2

Executive Marina View Room

  • Sleeps 2

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About the neighborhood

Cairns

Located in Cairns Central Business District, Shangri-La The Marina, Cairns is adjacent to Reef Fleet Terminal and within a 5-minute walk of other popular sights like Cairns Esplanade. This 255-room, 5-star hotel has an outdoor pool along with free in-room WiFi and a gym. It's connected to a shopping center in central Cairns and also close to Centenary Lakes Botanic Gardens.

What's nearby

  • Reef Fleet Terminal - 2 min walk - 0.1 miles
  • Cairns Esplanade - 2 min walk - 0.1 miles
  • Cairns Marlin Marina - 3 min walk - 0.2 miles
  • Esplanade Lagoon - 3 min walk - 0.2 miles
  • Reef Hotel Casino - 5 min walk - 0.3 miles

Getting around

  • Cairns Station - 17 min walk
  • Cairns Intl. Airport (CNS) - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Dundees on the Waterfront - ‬3 min walk
  • ‪Hilton Executive Lounge - ‬5 min walk
  • ‪Horizon Club - ‬1 min walk
  • ‪Salt House - ‬4 min walk

About this property

Shangri-La The Marina, Cairns

Shangri-La The Marina, Cairns features an outdoor pool, a children's pool, and a gym. Parking is available for AUD 30.00 per day (AUD 35.00 per day for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a 24-hour business center.
Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, sitting areas, and refrigerators.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Covered self parking on site (AUD 30 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 38 for adults and AUD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Backyard

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (4,456 square feet of space)

Outdoors

  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator (43 inch wide door)
  • Fixed shower seat
  • Grab bar in shower (31 inches high)
  • Grab bar near toilet (38 inches high)
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 19.00 for children
  • Covered self parking fee: AUD 30.00 per day (in/out privileges)
  • Covered valet parking fee: AUD 35.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Shangri-La Hotel Marina
Shangri-La Hotel Marina Cairns
Shangri-La Marina Cairns
Shangri-La Marina Hotel
Shangri-La Hotel, The Marina, Cairns Hotel Cairns
Shangri La Hotel The Marina
Shangri La The Marina, Cairns
Shangri-la The Marina, Cairns Hotel
Shangri-la The Marina, Cairns Cairns
Shangri-la The Marina, Cairns Hotel Cairns

Frequently asked questions

Is a free cancellation option available at Shangri-La The Marina, Cairns?

Shangri-La The Marina, Cairns offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Shangri-La The Marina, Cairns?

As of Mar 21, 2026, prices found for a 1-night stay for 2 adults at Shangri-La The Marina, Cairns on Mar 31, 2026 start from $142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Shangri-La The Marina, Cairns?

This hotel is situated in Cairns Central Business District within a 10-minute walk of Cairns Esplanade and Reef Fleet Terminal. You'll also find Cairns Marlin Marina and Reef Hotel Casino less than a mile away.

Will I be able to park at Shangri-La The Marina, Cairns?

Yes, covered valet parking is offered for AUD 35.00 per day with in/out privileges. Accessible parking is also available for guests.

Does Shangri-La The Marina, Cairns have a casino?

No, Shangri-La The Marina, Cairns doesn't have a casino.

Is there an indoor pool at Shangri-La The Marina, Cairns?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 8:00 PM.

Is Shangri-La The Marina, Cairns good for couples?

This waterfront hotel offers many amenities for couples, including in-room massages as well as an outdoor pool and a poolside bar.

Are there hot tubs at Shangri-La The Marina, Cairns?

No, there isn't a spa tub at this hotel.

Does Shangri-La The Marina, Cairns have a restaurant that serves breakfast?

Yes, Shangri-La The Marina, Cairns serves buffet breakfast for a surcharge each morning at The Backyard.

Does Shangri-La The Marina, Cairns allow pets to stay free of charge?

No, pets aren't allowed at Shangri-La The Marina, Cairns though service animals are welcome.

Does Shangri-La The Marina, Cairns have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Shangri-La The Marina, Cairns?

The closest major airport to Shangri-La The Marina, Cairns is Cairns Intl. Airport (CNS), which is 4.4 mi away (14 minutes by car).

Are there rooms with balconies at Shangri-La The Marina, Cairns?

Yes, every guestroom at Shangri-La The Marina, Cairns comes with a balcony with some featuring sea or garden views.

Does Shangri-La The Marina, Cairns have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Shangri-La The Marina, Cairns.

Shangri-La The Marina, Cairns Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 636 out of 1008 reviews
Rating 8 - Good. 236 out of 1008 reviews
Rating 6 - Okay. 81 out of 1008 reviews
Rating 4 - Poor. 36 out of 1008 reviews
Rating 2 - Terrible. 19 out of 1008 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Executive club rooms and lounge were awesome along with the staff that were extremely helpful especially Bert!
Stayed 3 nights in Dec 2025

10/10 Excellent

Aditi

Stayed 3 nights in Dec 2025

10/10 Excellent

Gustavo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and a great hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Kathryn

Stayed 3 nights in Dec 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service
Large clean room with balcony in quiet area overlooking pool in the distance. Comfortable bed and good shower
Stayed 3 nights in Dec 2025

10/10 Excellent

Andy

Liked: Cleanliness, amenities, property conditions & facilities
Decking around pool when sunny burns your feet
Stayed 1 night in Dec 2025

10/10 Excellent

SUSAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel. It was close to shopping, food and tour pick-ups. I would definitely recommend this hotel !
Stayed 3 nights in Dec 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities
Location to Green Island boat tour
Stayed 2 nights in Dec 2025

10/10 Excellent

Nelida

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything great
Stayed 1 night in Dec 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
Great location, very close to the Marina. Lovely big room.and comfy bed. Great bathroom, huge bath, well thought out location of plugs for travellers We had a room overlooking the marina which I would highly recommend.
Stayed 3 nights in Dec 2025

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean
Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, amenities
Nice place to stay , good location if you need a boat out to the reef, easy walk to shops and places to eat.
Stayed 1 night in Aug 2025

10/10 Excellent

KEN, San Bruno

Stayed 3 nights in Nov 2025

8/10 Good

Russell

Traveled with partner
Liked: Cleanliness, amenities
Nice hotel and staff were great. Hotel just needed a little bit of an update.
Stayed 7 nights in Nov 2025

6/10 Okay

Madeleine

Liked: Cleanliness, staff & service, room comfort
Nice view from balcony and lovely staff. Great location. The pool area needs a lot of work stained lounges. Not up to 5 star standard.
Stayed 1 night in Nov 2025

10/10 Excellent

Yunjung

Stayed 2 nights in Nov 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, amenities
.
Stayed 7 nights in Nov 2025

10/10 Excellent

Servet, New York

Liked: Cleanliness, property conditions & facilities
Stayed at horizon club floor. Beautiful room with sea view- plenty of good food served in the club room, soft drinks served all day- excellent location close to everything- highly recommended
Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Liked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Yogendra

Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Servet Ebru, New York

Stayed 1 night in Nov 2025

8/10 Good

Brian

Stayed 1 night in Nov 2025

10/10 Excellent

Shelley

Stayed 2 nights in Nov 2025