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Shangri-La The Marina, Cairns

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Horizon Marina View Room Twin | Egyptian cotton sheets, premium bedding, in-room safe, desk
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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Pierpoint Road, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Esplanade Lagoon
    ‪3 min walk‬
  • Place, Cairns Marlin Marina
    ‪3 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪11 min drive‬

Room options

View all photos for Executive Marina View Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Marina View Suite

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Sea View King

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Sea View King

9.4 out of 10
Exceptional
(42 reviews)
  • Sea view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Sea View Twin

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Sea View Twin

9.0 out of 10
Wonderful
(38 reviews)
  • Sea view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive Marina View King

Exterior

Executive Marina View King

9.0 out of 10
Wonderful
(35 reviews)
  • Marina view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Marina View Suite

Executive Marina View Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Marina View Suite

8.6 out of 10
Excellent
(11 reviews)
  • Marina view
  • 533 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Marina View Twin

Exterior

Executive Marina View Twin

8.8 out of 10
Excellent
(19 reviews)
  • Marina view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Horizon Club Marina View Room King

Exterior

Horizon Club Marina View Room King

8.8 out of 10
Excellent
(31 reviews)
  • Marina view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Marina View Room Twin

Exterior

Horizon Marina View Room Twin

8.8 out of 10
Excellent
(3 reviews)
  • Marina view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for One Bedroom Suite King

Exterior

One Bedroom Suite King

8.6 out of 10
Excellent
(4 reviews)
  • Bay view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Club Suite 1 King

Exterior

Horizon Club Suite 1 King

9.4 out of 10
Exceptional
(8 reviews)
  • Marina view
  • 796 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room Twin

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room Twin

9.0 out of 10
Wonderful
(37 reviews)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room King

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room King

9.0 out of 10
Wonderful
(95 reviews)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, City View

Executive Suite, City View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Suite, City View

  • City view
  • 533 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for One Bedroom Suite Twin

Egyptian cotton sheets, premium bedding, in-room safe, desk

One Bedroom Suite Twin

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Royal Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Royal Suite

  • Sleeps 2
  • Free WiFi

View all photos for Horizon Club Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Horizon Club Suite

  • Sleeps 2
  • Free WiFi

View all photos for Horizon Club, Room, City View

Horizon Club, Room, City View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Horizon Club, Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Cairns

Located in Cairns Central Business District, Shangri-La The Marina, Cairns is adjacent to Reef Fleet Terminal and within a 5-minute walk of other popular sights like Cairns Esplanade. This 255-room, 5-star hotel has an outdoor pool along with free in-room WiFi and a gym. It's connected to a shopping center in central Cairns and also close to Centenary Lakes Botanic Gardens.

What's nearby

  • Cairns Esplanade - 2 min walk - 0.1 miles
  • Esplanade Lagoon - 3 min walk - 0.2 miles
  • Cairns Marlin Marina - 3 min walk - 0.2 miles
  • Reef Hotel Casino - 5 min walk - 0.3 miles
  • Cairns Night Markets - 5 min walk - 0.3 miles

Getting around

  • Cairns Station - 17 min walk
  • Cairns Intl. Airport (CNS) - 14 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬5 min walk
  • ‪Horizon Club - ‬1 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Dundees on the Waterfront - ‬3 min walk
  • ‪Bar 36 - ‬4 min walk

About this property

Shangri-La The Marina, Cairns

Shangri-La The Marina, Cairns features an outdoor pool, a children's pool, and a gym. Parking is available for AUD 30.00 per day (AUD 35.00 per day for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a 24-hour business center.
Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, sitting areas, and refrigerators.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Hilton Premier Suite | Balcony
Hilton Cairns
Cairns Central Business District
  • Pool
  • Restaurant
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 1,001 reviews
$162 nightly
The price is $179
May 30 - May 31
Total with taxes and fees
Hilton Cairns

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Covered self parking on site (AUD 30 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 38 for adults and AUD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Backyard

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (4,456 square feet of space)

Outdoors

  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator (43 inch wide door)
  • Fixed shower seat
  • Grab bar in shower (31 inches high)
  • Grab bar near toilet (38 inches high)
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 19.00 for children
  • Covered self parking fee: AUD 30.00 per day (in/out privileges)
  • Covered valet parking fee: AUD 35.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Shangri-La Hotel Marina

Shangri-La Hotel Marina Cairns

Shangri-La Marina Cairns

Shangri-La Marina Hotel

Shangri-La Hotel, The Marina, Cairns Hotel Cairns

Shangri La Hotel The Marina

Shangri La The Marina, Cairns

Shangri-la The Marina, Cairns Hotel

Shangri-la The Marina, Cairns Cairns

Shangri-la The Marina, Cairns Hotel Cairns

Frequently asked questions

Is a free cancellation option available at Shangri-La The Marina, Cairns?

Shangri-La The Marina, Cairns offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Shangri-La The Marina, Cairns?

As of May 29, 2026, prices found for a 1-night stay for 2 adults at Shangri-La The Marina, Cairns on Jun 9, 2026 start from $174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Shangri-La The Marina, Cairns?

This hotel is situated in Cairns Central Business District within a 10-minute walk of Cairns Esplanade and Reef Fleet Terminal. You'll also find Cairns Central Shopping Centre and Cairns Marlin Marina less than a mile away.

Is parking available on site at Shangri-La The Marina, Cairns?

Yes, valet parking is offered for AUD 35 per day with in/out privileges and self parking is available for AUD 30 per day with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Are there luxury amenities available at Shangri-La The Marina, Cairns?

Yes, guests can indulge in luxuries such as an outdoor pool, an al fresco restaurant, and in-room massages at this hotel.

Does Shangri-La The Marina, Cairns have a casino?

No, Shangri-La The Marina, Cairns doesn't have a casino.

Is there an indoor pool at Shangri-La The Marina, Cairns?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 8:00 PM.

Is Shangri-La The Marina, Cairns a good place to stay for couples?

This waterfront hotel offers many amenities for couples, including in-room massages as well as an al fresco restaurant and an outdoor pool.

Does Shangri-La The Marina, Cairns have a hot tub?

No, there isn't a spa tub at this hotel.

Does Shangri-La The Marina, Cairns have a restaurant that serves breakfast?

Yes, Shangri-La The Marina, Cairns serves buffet breakfast for a surcharge each morning at The Backyard.

Does Shangri-La The Marina, Cairns allow pets to stay free of charge?

No, pets aren't allowed at Shangri-La The Marina, Cairns though service animals are welcome.

Does Shangri-La The Marina, Cairns have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to Shangri-La The Marina, Cairns?

The closest major airport to Shangri-La The Marina, Cairns is Cairns Intl. Airport (CNS), which is 4.4 mi away (14 minutes by car).

Are there rooms with balconies that I can book at Shangri-La The Marina, Cairns?

Yes, every guestroom at Shangri-La The Marina, Cairns comes with a balcony and some offer sea and city views.

Does Shangri-La The Marina, Cairns have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Shangri-La The Marina, Cairns.

Shangri-La The Marina, Cairns Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1005 reviews
Rating 8 - Good. 236 out of 1005 reviews
Rating 6 - Okay. 80 out of 1005 reviews
Rating 4 - Poor. 29 out of 1005 reviews
Rating 2 - Terrible. 15 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
The staff were exceptional and the hotel was clean with lots of facilities. However the rooms are jaded versus other 5 star hotels, hence the 4 rating.
Stayed 3 nights in Feb 2026

10/10 Excellent

Jian, Staten Island

Liked: Cleanliness, amenities, property conditions & facilities
great location, wonderful service
Stayed 3 nights in Feb 2026

10/10 Excellent

John

Stayed 1 night in Feb 2026

6/10 Okay

Tom, West New York

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, mediocre service
Stayed 3 nights in Feb 2026

8/10 Good

Dominique

Stayed 1 night in Feb 2026

2/10 Terrible

Shuaiyu

Traveled with group
Disliked: Cleanliness, property conditions & facilities
I booked this room for $795 (A$1,125) and made one short local call, which the front desk said would cost only a few cents. However, I was later charged an extra US$50. When an agent from Expedia contacted the hotel, they were told the call cost 45 cents and the total was $18—an extremely high rate for a local call that lasted less than two minutes. The hotel could not explain the remaining US$32 of the extra charge. I also never received a copy of the invoice at checkout, even though I was told it would be emailed to me. Overall, the unclear charges and lack of transparency were very disappointing.
Stayed 3 nights in Feb 2026

10/10 Excellent

Seraj

Stayed 1 night in Feb 2026

8/10 Good

Michelle

Stayed 1 night in Feb 2026

10/10 Excellent

Subra

Liked: Cleanliness, property conditions & facilities
Excellent rooms and wonderful staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Good service. Good facilities very comfortable bed
Stayed 3 nights in Jan 2026

8/10 Good

Michael, Lake Country

Liked: Amenities
This hotel is lovely, staff were truly kind & courteous. The hotel is showing age but the linens were lush & the rooms were well appointed with great amenities. Pool is beautiful too. Again I would have loved to have seen it when it opened 30 years ago. Currently it just needs a good scrub. Food was amazing as was the service by all staff. Thank you we enjoyed ourselves & Cairns.
Stayed 3 nights in Feb 2026

2/10 Terrible

Fang

Stayed 2 nights in Feb 2026

6/10 Okay

CAROLINE

The room was lovely but the gotel
Stayed 1 night in Feb 2026

10/10 Excellent

Camela, Mill Bay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful. Lovely room and amazing view. Great service as well.
Stayed 3 nights in Feb 2026

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities
The room was very well maintained. Noticed a lot of staff throughout the day, cleaning rooms and being very polite.
Stayed 3 nights in Feb 2026

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was ready in a timely manner and all the staff at reception were very friendly and helpful. It was also lovely that house service called in to check if everything was ok and if we needed anything even when the room had already been serviced during the day. Our room was nice and clean. We did enjoy the breakfast service provided every morning which was lovely. We also enjoyed the evening service of canapes and drinks. The only negative was that even with such a huge TV there wasn't any options for us to login to our streaming services - like Netflix etc or cast to it due to the TV not being on a network. we had to watch basic digital tv which was quite painful. We did also on checking out raised an issue with the room that there was water ingress coming through the ceiling in the main bedroom. Overall we'd highly recommend staying here.
Stayed 7 nights in Feb 2026

10/10 Excellent

Jing, Frisco

Stayed 2 nights in Feb 2026

10/10 Excellent

Andrew

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location for the Hotel, right on the pier where all the action happens with the boat trips. Room was large and clean. Friendly staff
Stayed 3 nights in Feb 2026

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great room size and cleanliness
Stayed 1 night in Feb 2026

8/10 Good

Hans

Stayed 2 nights in Feb 2026

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed four nights at Shangri-La The Marina, and the experience was thoroughly enjoyable. The magnificent marina and ocean views from our room were a standout feature, creating a relaxing atmosphere throughout our stay. The hotel’s location is exceptional—central, convenient, and within easy walking distance of the Esplanade, restaurants, and local attractions.
Stayed 4 nights in Feb 2026

6/10 Okay

Cameron

Liked: Cleanliness
Check in was ridiculously inefficient. Talking to others that were already checking in, no welcome. Just, pay for parking, need credit card deposit all about money. Also tried to overcharge for washing Would not stay there again
Stayed 3 nights in Feb 2026

10/10 Excellent

Antoinette

Stayed 1 night in Jan 2026

10/10 Excellent

Xiaosha, Lexington

Stayed 3 nights in Feb 2026

10/10 Excellent

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