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Recent guest reviews

This property has resort in the name but has no resort amenities. We felt uncomfortable from the moment we arrived. We were given the last unit in the property and lighting on the walk was is dim. Reception is only open for 4 hours a day for check in. But late check-in is available and efficient. The accommodations had worn furniture (wicker furniture inside, stained tables, thin bed mattresses, and more), bathrooms were poorly designed causing extensive water damage to be present, and sugar ants were present when we arrived. If we had been staying longer than 2 nights (the night we arrived and the night after all day diving), we would have left immediately after we arrived. However, it was late when we arrived, it was my first time driving on the left side of the road, our backup plan was 50 minutes away, and we had no plans to stay on the property longer than to rest our head at night. This did not make it easier to stay though. We would not stay again and we cannot recommend this property. If this property was priced appropriately, it would be a sufficient as a crash pad or motel accommodation.

81 - 85 Cedar Road Palm Cove QLD

Hotel highlights

  • Walking distance to Palm Cove Beach
  • Free WiFi in rooms and public areas
  • Free parking
  • Spa

Located in Palm Cove within a short walk of Palm Cove Beach, Mango Lagoon Resort & Wellness Spa is within a few miles (5 km) of other popular sights such as Clifton Beach. This 75-room, 3.5-star hotel welcomes guests with 4 outdoor pools, a full-service spa, and free in-room WiFi.


Rooms

The 75 rooms are air-conditioned and have an array of amenities, including electric kettles, ceiling fans, and phones. Guests can expect free WiFi and 45-inch LCD TVs with digital channels. Bathrooms have hair dryers and free toiletries. Ironing boards are also standard. Weekly housekeeping is available.


Property features

At Mango Lagoon Resort & Wellness Spa, guests have access to a full-service spa, 4 outdoor pools, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for AUD 26 per person one-way. The front desk has multilingual staff that can help with tours/tickets and luggage storage. Other amenities at this spa hotel include a terrace, laundry facilities, and barbecue grills.

Room options

Apartment, 2 Bedrooms

1 King Bed and 2 Twin Beds | Sleeps 6

2 Bedroom Courtyard

1 King Bed and 2 Twin Beds | Sleeps 6

1 Bedroom Courtyard

1 King Bed | Sleeps 4

Budget Room

1 King Bed | 2 Twin Beds | Sleeps 3

Guest reviews for Mango Lagoon Resort & Wellness Spa

Family (1)
1
Family

This property has resort in the name but has no resort amenities. We felt uncomfortable from the moment we arrived. We were given the last unit in the property and lighting on the walk was is dim. Reception is only open for 4 hours a day for check in. But late check-in is available and efficient. The accommodations had worn furniture (wicker furniture inside, stained tables, thin bed mattresses, and more), bathrooms were poorly designed causing extensive water damage to be present, and sugar ants were present when we arrived. If we had been staying longer than 2 nights (the night we arrived and the night after all day diving), we would have left immediately after we arrived. However, it was late when we arrived, it was my first time driving on the left side of the road, our backup plan was 50 minutes away, and we had no plans to stay on the property longer than to rest our head at night. This did not make it easier to stay though. We would not stay again and we cannot recommend this property. If this property was priced appropriately, it would be a sufficient as a crash pad or motel accommodation.

By on Nov 13, 2019

Review comment responded on Nov 14, 2019

Hello Anonymous Thank you for your review and comments, we appreciate all feedback good and bad as it helps us to understand our guests needs and expectations. It also can highlight areas that we possibly need to address. Without knowing who you are or what unit you stayed in it's hard for us look at the issues you had. Reception hours are 8-6pm Mon to Fri and 8-1pm Sat and Sun, although we are often here after those hours. There is also a phone in the Reception area for guests to use if there are any areas of concern or emergencies after hours and the manager will be contacted. We would like to ask you to please contact the property and ask for the Manager, we would be happy to take you call and pass on your comments on to the unit owner. Kind regards

Mango Lagoon Resort & Wellness Spa

81 - 85 Cedar Road, Palm Cove, QLD 4878
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