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Jack & Newell Holiday Apartments

4.5 star property

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Photo gallery for Jack & Newell Holiday Apartments

Outdoor pool, sun loungers
Premium Apartment, 3 Bedrooms, Ocean View | Balcony
Front of property
1 Bedroom Water View Apartment | Individually decorated, laptop workspace, iron/ironing board
70-cm flat-screen TV with digital channels, TV

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi

Explore the area

View in a map
27-29 Wharf Street, Cairns, QLD, 4870
  • Place, Cairns Convention Centre
    ‪3 min walk‬
  • Place, Cairns Esplanade
    ‪5 min walk‬
  • Place, Reef Hotel Casino
    ‪5 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪11 min drive‬

Room options

View all photos for 3 Bedroom Standard Apartment

3 Bedroom Standard Apartment | View from room

3 Bedroom Standard Apartment

  • 1776 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds
  • Free WiFi

View all photos for 2 Bedroom Water View Apartment

Balcony

2 Bedroom Water View Apartment

  • 1292 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for 3 Bedroom Water View Apartment

3 Bedroom Water View Apartment | Balcony

3 Bedroom Water View Apartment

  • 1722 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Twin Bed
  • Free WiFi

View all photos for Panoramic Apartment, 3 Bedrooms, Ocean View

Balcony view

Panoramic Apartment, 3 Bedrooms, Ocean View

  • Ocean view
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Apartment, 3 Bedrooms, Partial Sea View

Deluxe Apartment, 3 Bedrooms, Partial Sea View | Living area | 70-cm flat-screen TV with digital channels, TV

Deluxe Apartment, 3 Bedrooms, Partial Sea View

  • Partial sea view
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds
  • Free WiFi

View all photos for Premium Apartment, 3 Bedrooms, Ocean View

Premium Apartment, 3 Bedrooms, Ocean View | Balcony view

Premium Apartment, 3 Bedrooms, Ocean View

  • Ocean view
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Three Bedroom Partial Water View Apartment

Interior

Three Bedroom Partial Water View Apartment

  • Sleeps 7
  • Free WiFi

View all photos for Three Bedroom Premium Water View Apartment

Living area | 70-cm flat-screen TV with digital channels, TV

Three Bedroom Premium Water View Apartment

  • Sleeps 7
  • Free WiFi

View all photos for Three Bedroom Panoramic Water View Apartment

Individually decorated, laptop workspace, iron/ironing board

Three Bedroom Panoramic Water View Apartment

  • Sleeps 7
  • Free WiFi

About the neighborhood

Cairns

Located in Cairns Central Business District, Jack & Newell Holiday Apartments is within a 5-minute walk of Cairns Esplanade and within 15 minutes of other popular attractions like Reef Fleet Terminal. This 4.5-star aparthotel welcomes guests with 16 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
View more Aparthotels in CairnsOpens in a new window

What's nearby

  • Cairns Convention Centre - 3 min walk - 0.2 miles
  • Cairns Esplanade - 5 min walk - 0.3 miles
  • Reef Hotel Casino - 5 min walk - 0.3 miles
  • Esplanade Lagoon - 9 min walk - 0.5 miles
  • Cairns Central Shopping Centre - 10 min walk - 0.5 miles

Getting around

  • Cairns Station - 16 min walk
  • Cairns Intl. Airport (CNS) - 8 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬3 min walk
  • ‪Dundees on the Waterfront - ‬6 min walk
  • ‪Hemingway’s Brewery - ‬4 min walk
  • ‪Bar 36 - ‬4 min walk
  • ‪Cafe Sunrise - ‬3 min walk

About this property

Jack & Newell Holiday Apartments

Guests of Jack & Newell Holiday Apartments enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. Free parking is available if you drive. Helpful staff can provide tour or ticket assistance and luggage storage. This luxury aparthotel also has barbecue grills.
Each apartment is individually decorated and features a kitchen and a furnished balcony or patio, and there's space to spread out with a dining area. Guests can expect to find free WiFi and a 70-cm flat-screen TV with digital channels. Other standard amenities include a washer/dryer, an electric kettle, and free tea bags/instant coffee. Weekly housekeeping is available.
Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Outdoor pool, sun loungers
Mantra Esplanade
Cairns Central Business District
  • Pool
  • Parking included
  • Air conditioning
  • Gym
8.4 out of 10, Very Good, 1,000 reviews
$172 nightly
The price is $172
Jun 21 - Jun 22
Total with taxes and fees
Mantra Esplanade

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 80 per day

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 70-cm flat-screen TV with digital channels

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Terrace

Laundry

  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • In the city center
  • Near a train station
  • Near the airport
  • Near the boardwalk/promenade
  • On the waterfront

Things to do

  • Boat tours nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 1 building
  • 16 units
  • Built in 2004
  • Individual decor

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (8 AM - 5 PM) and Saturday - Sunday (8 AM - 2 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 80.0 per day
  • Cribs/infant beds are available for AUD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: AUD 250.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: AUD 25.0 per day
  • Rollaway bed fee: AUD 80.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-5 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector, a security system, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • The aparthotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Jack & Newell Cairns Luxury Apartments
Jack & Newell Luxury Apartments
Jack Newell Apartments
Jack Newell Cairns Luxury
Jack Newell Luxury
Jack Newell Luxury Apartments Cairns
Jack & Newell Apartments
Jack Newell Holiday Apartments
Jack & Newell Holiday Apartments Cairns
Jack & Newell Holiday Apartments Aparthotel
Jack & Newell Holiday Apartments Aparthotel Cairns

Frequently asked questions

What is there to do within easy reach of Jack & Newell Holiday Apartments?

This aparthotel is situated in Cairns Central Business District within a 10-minute walk of Cairns Esplanade, Reef Fleet Terminal, and Esplanade Lagoon. You'll also find Reef Hotel Casino and Cairns Night Markets less than a mile away.

Is there parking available at Jack & Newell Holiday Apartments?

Yes, self parking is offered for free at the aparthotel. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Jack & Newell Holiday Apartments have a casino on the premises?

No, Jack & Newell Holiday Apartments doesn't have a casino.

Is there an indoor pool at Jack & Newell Holiday Apartments?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Jack & Newell Holiday Apartments?

Amenities that appeal to couples at this waterfront aparthotel include a kitchen and a separate bathtub and shower in each apartment, and some feature ocean view.

Are there hot tubs at Jack & Newell Holiday Apartments?

No, this aparthotel doesn't have a spa tub.

Does Jack & Newell Holiday Apartments have a restaurant that serves breakfast?

No, Jack & Newell Holiday Apartments doesn't have a restaurant that serves breakfast.

Does Jack & Newell Holiday Apartments allow pets to stay for free?

No, pets aren't allowed at Jack & Newell Holiday Apartments.

Are there connecting rooms at Jack & Newell Holiday Apartments?

No, this aparthotel doesn't feature connecting guestrooms.

Where is the closest airport to Jack & Newell Holiday Apartments?

The closest major airport to Jack & Newell Holiday Apartments is Cairns Intl. Airport (CNS), which is 4.8 mi away (8 minutes by car).

Are there rooms with balconies at Jack & Newell Holiday Apartments?

Yes, every apartment at Jack & Newell Holiday Apartments comes with a furnished balcony/patio and some offer ocean and city views.

Jack & Newell Holiday Apartments Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 220 out of 294 reviews
Rating 8 - Good. 63 out of 294 reviews
Rating 6 - Okay. 9 out of 294 reviews
Rating 4 - Poor. 1 out of 294 reviews
Rating 2 - Terrible. 1 out of 294 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cassy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room, fantastic view, central to Cairns CBD/esplanade Friendly, accommodating staff and management
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

ray

Liked: Cleanliness, property conditions & facilities, communication
Enjoyed our stay
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Lucy

Liked: Amenities
Beautifully clean Friendly lady at the front desk View - amazing Bed's- comfortable Lots and lots of room Pool - beautiful Loved every minute if our stay at Jack and Newell
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Carly

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were lovely. Apartment was clean spacious & had everything we needed.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Dale

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place everything was first class, absolutely loved staying there.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Chihiro

Liked: Cleanliness, property conditions & facilities, communication
Spacious room!
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Elliot

Liked: Cleanliness, communication
Great location, average condition, met our needs well.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

matt

Liked: Cleanliness, amenities, property conditions & facilities, communication
A wonderful stay in a lovely place. Large spacious apartment & very friendly & helpful staff.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Yoko

Liked: Cleanliness, amenities, property conditions & facilities, communication
This accommodation was really nice and comfortable! The view was also great!
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Andrew Nicholas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff very quiet very good pool
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Hye

Liked: Cleanliness, property conditions & facilities, communication
Great place for family. Clean, well accomodated and good communication
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a amazing stay here, the view we had was outstanding to say the least. In a good area and near everything you could need for your stay. We will definitely come back and stay in the property again when we are back in Cairns again.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and spacious apartment. Staff were welcoming and friendly
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property was lovely exactly as displayed in pictures right across the road from wharf.
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Katharina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very spacious Appartement. Close to restaurants and fleet reef. Would book again.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location was ideal. The staff were very helpful and friendly. In general the property was clean and well equipped.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

George

Well Managed
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Zurab

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great: rooms, beds, bathrooms, and so on. I liked everything.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was situated in a fantastic location with great views. It was slightly off the main drag and thus a little quieter without being any real distance away. It was a well appointed apartment with all you could want, with comfortable beds
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Sheryll

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property manager was great. Full of local knowledge. Friendly and helpful.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Charles Johannes

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property,while dated, was clean and functioned. The managers were supurb and looked after us very well. The idea place for a break
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Long Sheng

Liked: Cleanliness, property conditions & facilities, communication
Very clean amd comfortable. 5 of us in a 3 bedroom apartment.
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Sacho

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a truly wonderful stay at this hotel in Cairns and couldn’t be happier with our experience. The location is absolutely perfect—right in the heart of Cairns, yet still peaceful and quiet. Everything you need is within easy walking distance: the beach, restaurants, cafés, and shops are all just about 200 metres away, which made getting around effortless, especially as a family. The hotel itself was exceptionally clean and very well maintained. From the rooms to the common areas, everything felt fresh, comfortable, and thoughtfully cared for. We also felt very safe throughout our stay, which is incredibly important when travelling with family. What really sets this place apart, though, is the people. It’s family owned, and you can genuinely feel it in the way the owners and staff treat their guests. The hospitality was sincere, warm, and welcoming—not forced or scripted. They went out of their way to make us feel at home, always happy to help, give local tips, or simply have a friendly chat. It was a fantastic family stay, and we created great memories here. If you’re looking for a clean, safe, centrally located hotel with heart and outstanding hospitality, this place is a gem. We would absolutely stay here again and highly recommend it to anyone visiting Cairns.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Margrethe

Liked: Cleanliness, amenities, property conditions & facilities, communication
We got the 3bdrm, 3ba unit. Location was so convenient to walk everywhere we needed to go like: close to the daily night market, the pick up location of both Kuranda rail tour and Great Barrier Reef tours, Esplanade lagoon, great food (all under 10mins). So we didn’t need a car. Apt was clean and over all looked newer esp kitchen appliances, dishes and cooking utensils.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

john

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property in terrific spot , some maintenance issues (replacement oven water leaks in shower, limited hot water in kitchen) needing to be addressed if demanding/expecting top dollar