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Cairns City Sheridan

Property class: 3

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Photo gallery for Cairns City Sheridan

A hotel room with two beds, a desk, a chair, a ceiling fan, and a view of the outdoors.
A clear swimming pool with a blue-roofed pavilion and lounge chairs, surrounded by palm trees and a building with balconies.
A swimming pool surrounded by lush greenery, a parking area with several cars, and a brick pathway leading to a building.
A hotel room with two beds, a desk, a chair, a ceiling fan, a window with curtains, and a painting on the wall.
A hotel with a central entrance, multiple floors, and a sign indicating it is a Sheraton hotel.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
157 Sheridan Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪8 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪9 min walk‬
  • Place, Cairns Esplanade Lagoon
    ‪14 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Family Room, Balcony

A hotel room with two beds, a desk, a chair, a ceiling fan, a window with curtains, and a painting on the wall.

Family Room, Balcony

  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 1 Queen Bed, Jetted Tub

A bedroom with a wooden bed, a white bathtub, and a television on a wooden stand.

Suite, 1 Queen Bed, Jetted Tub

  • 602 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Balcony

A hotel room with a bed, desk, chairs, a ceiling fan, and a window with sheer curtains.

Room, 1 Queen Bed, Balcony

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Balcony

A hotel room with two beds, a desk, a chair, a ceiling fan, and a view of the outdoors.

Twin Room, Balcony

  • Resort view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Apartment, 2 Bedrooms

A hotel room with two single beds, each with white linens and blue towels. There is a painting on the wall above the beds, a small table with a lamp, and a tiled floor.

Superior Apartment, 2 Bedrooms

  • 603 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 5 Twin Beds

View all photos for Standard Apartment, 1 Bedroom

A modern room with a bed, a sofa, a dining table with chairs, a blue bench, and a ceiling fan.

Standard Apartment, 1 Bedroom

  • 602 sq ft
  • 1 bedroom
  • Sleeps 7
  • 5 Twin Beds and 1 Queen Bed

View all photos for Budget Apartment

A hotel room with a kitchenette, a dining area, a TV, and two beds.

Budget Apartment

  • 861 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

Double Room, 1 Queen Bed

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Twin Room

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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  • Parking included
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About the neighborhood

Cairns

Located in Cairns Central Business District, Cairns City Sheridan is within a 10-minute walk of popular sights such as Cairns Esplanade and Cairns Central Shopping Centre. This 31-room, 3-star hotel welcomes guests with 2 outdoor pools and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Cairns Performing Arts Centre - 6 min walk - 0.4 miles
  • Cairns Esplanade - 8 min walk - 0.5 miles
  • Cairns Central Shopping Centre - 9 min walk - 0.5 miles
  • Cairns Night Markets - 14 min walk - 0.8 miles
  • Cairns Esplanade Lagoon - 14 min walk - 0.8 miles

Getting around

  • Cairns Station - 15 min walk
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪Muddy's Cafe - ‬9 min walk
  • ‪Paper Crane - ‬11 min walk
  • ‪Yum Sing - ‬6 min walk
  • ‪Atrium - ‬12 min walk
  • ‪Chezest - ‬10 min walk

About this property

Cairns City Sheridan

Guests of Cairns City Sheridan enjoy features like 2 outdoor pools, free WiFi in public areas, and conference space. Free parking is included with your stay. Front-desk staff can assist with securing valuables and luggage storage. Additional amenities include a seasonal outdoor pool, express check-in, and express check-out.
Guests can expect free WiFi and flat-screen TVs. Bathrooms have hair dryers and free toiletries. Ironing boards and free tea bags/instant coffee are other standard amenities. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Conference space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 1990
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 3:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

Access methods

Front desk (limited hours), key retrieval

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January to December.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Best Western City Sheridan
Best Western City Sheridan Cairns
Best Western City Sheridan Hotel
Best Western City Sheridan Hotel Cairns
Cairns City Sheridan Hotel
Cairns City Sheridan
Cairns City Sheridan Hotel
Cairns City Sheridan Cairns
Cairns City Sheridan Hotel Cairns

Frequently asked questions

What's there to do around Cairns City Sheridan?

This hotel is situated in Cairns Central Business District within a 10-minute walk of Cairns Esplanade and Cairns Central Shopping Centre. You'll also find Reef Fleet Terminal and Cairns Marlin Marina within a short drive.

How much does it cost to stay at Cairns City Sheridan?

As of Nov 1, 2026, prices found for a 1-night stay for 2 adults at Cairns City Sheridan on Nov 9, 2026 start from $66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Cairns City Sheridan?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Cairns City Sheridan include a casino at the property?

No, Cairns City Sheridan doesn't have a casino.

Is there an indoor pool at Cairns City Sheridan?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. The seasonal pool is normally open from January until December.

What amenities will couples enjoy at Cairns City Sheridan?

Couples staying at this hotel will appreciate amenities like 2 outdoor pools plus some guestrooms include a private hot tub and an ocean view.

Does Cairns City Sheridan have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Cairns City Sheridan have a restaurant that serves breakfast?

No, Cairns City Sheridan doesn't have a restaurant that serves breakfast.

Does Cairns City Sheridan allow pets to stay for free?

No, pets aren't allowed at Cairns City Sheridan.

Does Cairns City Sheridan have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Cairns City Sheridan?

The closest major airport to Cairns City Sheridan is Cairns Intl. Airport (CNS), which is 3.6 mi away (6 minutes by car).

Are there rooms with balconies at Cairns City Sheridan?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean and mountain views.

Cairns City Sheridan Reviews

Reviews

6.0
Rating 10 - Excellent. 96 out of 1000 reviews
Rating 8 - Good. 262 out of 1000 reviews
Rating 6 - Okay. 291 out of 1000 reviews
Rating 4 - Poor. 190 out of 1000 reviews
Rating 2 - Terrible. 161 out of 1000 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
Centrally located budget hotel with pool
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Good fora couple of days
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property is very tired. You get what you pay for I guess, and in saying that it should be cheaper.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Stairs for upper floors. Doors everywhere. Mattress needs replacement. Balcony door didn't open. I thought it was expensive given the age of the building. But it seems like most of these older places still command high prices
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had all the basics..looks outdated but clean.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Staff a very friendly at check in on arrival. Wi-Fi is not up to standard. Some of us stay there for work and do need Wi-Fi to do work. Don't leave food out of the fridge found some baby cockroaches in my room last time I stayed there. I do like the hotel just need little more upgrade on Wi-fi.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. There only complaint I have is about the horrible over stuffed pillows. I could not sleep on them. There was no choice of pillows.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Family enjoyed the stay there.
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room for the price… the deepest pool in all of Cairns
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

there was no wi fi in the room thus I had to come at reception during the day and at night I had to come sit outside reception thus very inconvenient, for that I give an overall score of 2/5; hope this improves next time am here
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service ,friendly staff,clean rooms,close to town and waterfront
Stayed 1 night in May 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
This place is a dump. Don't stay there. It's nothing like what they make it out to be. The room was run-down. It was dirty for the exception ofvthebtoilet. The bed head fell on my head. The management just laughed at me. Three pool is dirty, looks scary. The reception lady was nice. Definitely NOT value for money. VERY MISLEADING IN ADVERTISING.
Stayed 6 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
We booked a room with a balcony, which we didn't get we got a room with no balcony all we got was a little area outside of the room, that was right next to the owners with a door in between who were very loud, we asked why and they just said they didn't have any other rooms move us. Very poor to say the least.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again reception was welcoming an room was nice
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Overall, good stay
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa bath was good but mist other things weren't great. On cecking tensils first breakfast, was really under equipped, not even the basics. Got them delivered but after breakfast the next day. Should have been there to start.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to everything from this location, lovely staff and affordable
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not the Sheridan but it's the next best thing I would recommend staying here it's just a short walk to the city centre, 2 pools to swim in friendly staff
Stayed 6 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything that we need and walking distance to city
Stayed 6 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Cairns n budget friendly
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Good location
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
No working tv, noisy air con and no way to turn it off. Cockroaches galore. Shower was great and it was spacious. Also lots of kitchen facilities. Needs a bug clean up and update in pretty much everything. Don’t like not having human contact on arrival.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Our third stay there. Convenient location and friendly and efficient staff.
Stayed 1 night in Oct 2023