Shangri-La The Marina, Cairns

5.0 star property
Family-friendly Cairns hotel connected to a shopping center, steps from Reef Fleet Terminal

Choose dates to view prices

Photo gallery for Shangri-La The Marina, Cairns

Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, sun loungers
Property video
1 bedroom, Egyptian cotton sheets, premium bedding, minibar
Front of property - evening/night
1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
Pierpoint Road, Cairns, QLD, 4870
  • Reef Fleet Terminal
    ‪2 min walk‬
  • Cairns Esplanade
    ‪2 min walk‬
  • Cairns Marlin Marina
    ‪3 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

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Room options

Executive Suite

  • 533 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

One Bedroom Suite Twin

10.0 out of 10
Exceptional
(1 review)
  • 624 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Sea View King

9.4 out of 10
Exceptional
(31 reviews)
  • 355 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Sea View Twin

9.0 out of 10
Wonderful
(29 reviews)
  • 350 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Executive Marina View Twin

9.0 out of 10
Wonderful
(14 reviews)
  • 355 sq ft
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Horizon Club Suite 1 King

9.8 out of 10
Exceptional
(6 reviews)
  • 796 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

One Bedroom Suite King

9.0 out of 10
Wonderful
(2 reviews)
  • 624 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

Executive Marina View King

9.0 out of 10
Wonderful
(30 reviews)
  • 350 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

Executive Marina View Suite

9.2 out of 10
Wonderful
(7 reviews)
  • 533 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

Deluxe Room King

8.8 out of 10
Excellent
(76 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room Twin

9.0 out of 10
Wonderful
(33 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Horizon Club Room 1 King

8.8 out of 10
Excellent
(23 reviews)
  • 603 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

Horizon Marina View Room Twin

8.8 out of 10
Excellent
(3 reviews)
  • 603 sq ft
  • Marina view
  • Sleeps 2
  • 2 Twin Beds

Horizon Club Twin Room With Marina View

  • Sleeps 2
  • 2 Twin Beds

Horizon Club Marina View Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Horizon Club Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Double Beds

One Bedroom Suite

  • Sleeps 2
  • 1 King Bed

Deluxe King Room with Sea View

  • Sleeps 2
  • 1 King Bed

Executive Marina View Suite

  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Executive King Room with Marina View

  • Sleeps 2
  • 1 King Bed

Executive Marina View Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Twin Room with Sea View

  • Sleeps 2
  • 2 Queen Beds

Horizon Club King Room with Marina View

  • Sleeps 2
  • 1 King Bed

Executive Twin Room with Marina View

  • Sleeps 2
  • 2 Queen Beds

Executive Suite

  • Sleeps 2
  • 1 King Bed

One Bedroom Twin Suite

  • Sleeps 2
  • 2 Queen Beds

Royal Suite

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Cairns

Located in Cairns Central Business District, Shangri-La The Marina, Cairns is adjacent to Reef Fleet Terminal and within a 5-minute walk of other popular sights like Cairns Esplanade. This 255-room hotel welcomes guests with a restaurant and conveniences like an outdoor pool and free in-room WiFi. It's connected to a shopping center in central Cairns and also close to Centenary Lakes Botanic Gardens.

What's nearby

  • Reef Fleet Terminal - 2 min walk - 0.1 miles
  • Cairns Esplanade - 2 min walk - 0.1 miles
  • Esplanade Lagoon - 3 min walk - 0.2 miles
  • Cairns Marlin Marina - 3 min walk - 0.2 miles
  • Cairns Central Shopping Centre - 11 min walk - 0.6 miles

Getting around

  • Cairns Station - 17 min walk
  • Cairns Intl. Airport (CNS) - 14 min drive

Restaurants

  • ‪Rattle N Hum - ‬5 min walk
  • ‪Salt House - ‬4 min walk
  • ‪Howlin' Jay's - ‬3 min walk
  • ‪Hilton Executive Lounge - ‬5 min walk
  • ‪Dundee's Restaurant on the Waterfront - ‬3 min walk

About this property

Shangri-La The Marina, Cairns

Family-friendly Cairns hotel connected to a shopping center, steps from Reef Fleet Terminal
Shangri-La The Marina, Cairns features an outdoor pool, a children's pool, and a gym. Parking is available for AUD 30.00 per day (AUD 35.00 per day for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, a conference center, and a 24-hour business center.
42-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, sitting areas, and refrigerators.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese, Korean, Malay, Portuguese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Covered self parking on site (AUD 30 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 38 for adults and AUD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Backyard

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (4,456 square feet of space)

Outdoors

  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator (43 inch wide door)
  • Fixed shower seat
  • Grab bar in shower (31 inches high)
  • Grab bar near toilet (38 inches high)
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 19.00 for children
  • Covered self parking fee: AUD 30.00 per day (in/out privileges)
  • Covered valet parking fee: AUD 35.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Shangri-La Hotel Marina
Shangri-La Hotel Marina Cairns
Shangri-La Marina Cairns
Shangri-La Marina Hotel
Shangri-La Hotel, The Marina, Cairns Hotel Cairns
Shangri La Hotel The Marina
Shangri La The Marina, Cairns
Shangri-la The Marina, Cairns Hotel
Shangri-la The Marina, Cairns Cairns
Shangri-la The Marina, Cairns Hotel Cairns

Frequently asked questions

Is a free cancellation option available at Shangri-La The Marina, Cairns?

Shangri-La The Marina, Cairns offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Shangri-La The Marina, Cairns?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at Shangri-La The Marina, Cairns on Jul 6, 2025 start from $166.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Shangri-La The Marina, Cairns?

This hotel is situated in Cairns Central Business District, just steps from Cairns Marlin Marina and Reef Fleet Terminal, and within a short walk of Cairns Esplanade. You'll also find Cairns Central Shopping Centre and Reef Hotel Casino less than a mile away.

Is parking available on site at Shangri-La The Marina, Cairns?

Yes, covered valet parking is offered for AUD 35.00 per day with in/out privileges. Accessible parking is also available for guests.

Does Shangri-La The Marina, Cairns have a casino?

No, Shangri-La The Marina, Cairns doesn't have a casino.

Is there an indoor pool at Shangri-La The Marina, Cairns?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 8:00 PM.

Is Shangri-La The Marina, Cairns a good place to stay for couples?

This waterfront hotel offers many amenities for couples, including in-room massages as well as an outdoor pool and a poolside bar.

Are there hot tubs at Shangri-La The Marina, Cairns?

No, this hotel doesn't have a spa tub.

Does Shangri-La The Marina, Cairns have a restaurant that serves breakfast?

Yes, Shangri-La The Marina, Cairns serves buffet breakfast for a surcharge each morning at The Backyard.

Does Shangri-La The Marina, Cairns allow pets to stay free of charge?

No, pets aren't allowed at Shangri-La The Marina, Cairns though service animals are welcome.

Does Shangri-La The Marina, Cairns have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Shangri-La The Marina, Cairns?

The closest major airport to Shangri-La The Marina, Cairns is Cairns Intl. Airport (CNS), which is 4.4 mi away (14 minutes by car).

Are there rooms with balconies at Shangri-La The Marina, Cairns?

Yes, every guestroom at Shangri-La The Marina, Cairns comes with a balcony with some featuring sea or garden views.

Does Shangri-La The Marina, Cairns have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Shangri-La The Marina, Cairns.

Shangri-La The Marina, Cairns Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 617 out of 1006 reviews
Rating 8 - Good. 235 out of 1006 reviews
Rating 6 - Okay. 91 out of 1006 reviews
Rating 4 - Poor. 41 out of 1006 reviews
Rating 2 - Terrible. 22 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Staff were very nice
Stayed 1 night in Mar 2025

10/10 Excellent

Abtin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view comfortable room
Stayed 3 nights in Mar 2025

8/10 Good

DUO

Traveled with family
Liked: Cleanliness, amenities
The only thing I didn’t like about the place was the bed. The mattress was super soft, and all the pillows were too fluffy. And guess what? The bed had wheels! It was like a little rollercoaster.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mark

Stayed 2 nights in Mar 2025

10/10 Excellent

Wayne Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and cheerful. The hotel was in a great position overlooking the marina. The meals at the hotel were excellent with a great range. I would recommend Shangri-La The Marina to all friends and family. It was a very enjoyable stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rohan

Stayed 3 nights in Mar 2025

10/10 Excellent

Francois

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, amazing location, great views.
Stayed 6 nights in Mar 2025

10/10 Excellent

Leticia, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
***This property is in the center of the Scuba/Snorkeling mecca for Cairns! Staff is caring and willing to step up to make your stay 5 Star!
Stayed 3 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 6 nights in Mar 2025

10/10 Excellent

Kara Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay
Stayed 7 nights in Mar 2025

10/10 Excellent

Armee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so kind and everything is within walking distance! We had a great stay!
Stayed 3 nights in Mar 2025

8/10 Good

joanne

Liked: Cleanliness, staff & service, property conditions & facilities
The property is spotlessly clean, the staff are lovely and rooms are spacious. It’s not the same standard as others I have stayed at but it is still a great hotel and best in the area by far.
Stayed 4 nights in Mar 2025

10/10 Excellent

Shon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful well kept gardens, helpful and professional staff, clean rooms and facilities.
Stayed 5 nights in Mar 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located for the Reef Fleet Terminal and marina. Just a few minutes walk to my dive boats! Great staff.
Stayed 5 nights in Mar 2025

8/10 Good

Lino

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

John Paul

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location and friendly staff
Stayed 3 nights in Mar 2025

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

mathew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our best stay in Cairns. The staff were excellent and the location couldn’t be better. Will stay here again definitely.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location & great service!!!!!

Service is always great here. Location is fantastic close to the reef tours and great restaurants. The hotel is trying to keep up with its age but I can see signs of tiredness from over the years.
Stayed 4 nights in Mar 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, amenities
Easy check in
Stayed 1 night in Mar 2025

10/10 Excellent

jun

Stayed 1 night in Feb 2025

10/10 Excellent

doug, Marion

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 2 nights in Feb 2025

10/10 Excellent

Rosalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service with a smile.

Fantastic service from being greeted at the door to pool bar and room service. Relaxing. convenient and comfortable. My daughters 40th and she was treated with a lovely cheese platter, champagne on ice and maccaroons which was sweet. Oh I also got 2 free cocktails on arrival to enjoy at the pool bar. My only advice though if you have any difficulty walking or a poor sense of direction it could be tricky. Awesome place to stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Yuan po

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025