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Pullman Cairns International

5.0 out of 5.0

Recent guest reviews

Recently had an overnight stay and would recommend this hotel. Was upgraded to a harbour view room. Amazing views from the balcony (level 13). Chocolates a nice touch. Room clean and tidy. Bed comfortable and clean. Ticks all round for the stay at this hotel. The location is walking distance to most of the Cairns city hub and walking distance to the boat terminal for travelers to the reef. Downstairs there was a buffet dinner and a buffet breakfast for the hungry. We chose to have a dish of croissants and jams instead of the full brekky in the bar area. Staff were attentive, polite and helpful. My experience was a very positive one and I would recommend a stay here.

Beautiful building, great location, fantastic service. Really appreciated the upgrade and the welcome gathering in the evening was an unexpected touch that enhanced our stay even further. Could not fault the friendly and welcoming service from each and every one of the staff.

This hotel is a fantastic place to stay in Cairns. The entrance on arrival looks amazing, then you step inside and are transported back in time to a large and beautiful space with huge windows, great light and good decor. Our room was superb. Clean and spacious with lovely linen. A beautiful bathroom too. We were surprised with chocolates delivered to our room and a complimentary bottle of wine to have whlst dining in their restaurant. The breakfast had a huge selection and would be rated second to none, in our opinion. We enjoyed the seafood buffet on our second night there. If there were one thing to improve it would be to increase the range of seafood dishes at this buffet, however the quality of the dishes was great. The staff were extremely friendly and helpful at all times. The pool looked magnificent however it was too windy to use it during our stay. The location of the Pullman was within easy walking distance to all of central Cairns and the Esplanade. We would not hesitate to return to this hotel, thanks for a great stay!

Great hotel a block from the harbor esplanade. Room was luxurious with a balcony overlooking the harbor. Casino just across the street. Mini fridge restocked every day. Concierge service helped us reserve snorkeling and the skyrail on two different days. Didn't eat in the restaurant because it was close to a great variety of restaurants within walking distance.

Travelled to cairns for business and stayed at the Pullman International Hotel. We were all greeted at reception by very professional and friendly staff. Rooms were ready and very neat and tidy. During the stay the rooms were well serviced with very friendly staff. I have stayed at this hotel twice now and have enjoyed both experiences. Would recommend it to anyone - especially families.

When I checked into the hotel they did not have the room type confirmed. Reception told room me that a queen bed room as confirmed was not available so only a twin bed room provided. Following morning ordered breakfast from in house dining. Took 2 calls to follow up and 40 minutes for delivery. Then a further three calls to obtain the right food. Unbelievable. Arrived back at the hotel late 2nd night to find the room had been serviced but no towels left in the bathroom including no bag or form for the laundry. I have travelled the world and stayed at many hotels but never experienced the lack of quality control experienced at this hotel. I will not stay here again or recommend this hotel to any traveller.

The location is fantastic. You are close to the Casino and all the lovely Esplanade. The hotel would have been very grand in its day but needs some updating. The staff were lovely. The biggest disappointment was the restaurant. The food was terrible and came at a premium price. We were also charged further after we had checkout for mini bar purchases we didn't make.

This is a lovely Hotel to stay in. Great location, room very clean. Views wonderful. Staff helpful and friendly. We throughly enjoyed our stay. Only stayed one night but would stay again. Highly recommend this lovely Hotel. Nothing could faulted.

Spent two nights at this hotel in October 2016. Would consider this hotel as a good one but would not rate it as excellent. Below are pros and cons. Pros: Very good location, really nice lobby and pleasant and relaxing pool area. Also really good service provided by hotel staff. Cons: rooms a bit dated and breakfast buffet just so, so.

We stayed 3 nights recently in an advantage plus room on the 16th. floor with magnificent 180 degree views to the north east out to Green island.Hotel service was thoughtful and cheery. Parking is Valet only at $22/day. Room facilities were as you would expect for Pullman.very comfortable bed and a peaceful stay. Location is great with walking access to many nearby top restaurants and tourist facilities etc.,good if you don't wish to hire a car. Have stayed many places in Cairns CBD and would probably return for the views.

17 Abbott Street Cairns QLD

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Spa
  • Outdoor pool

Located in Cairns Central Business District, Pullman Cairns International is adjacent to Cairns Zoom and Wildlife Dome and within a 5-minute walk of Cairns Harbour Cruises. This 321-room, 5-star hotel has a full-service spa along with an outdoor pool and a health club. It's in central Cairns and also close to Centenary Lakes Botanic Gardens and Mount Whitfield Conservation Park.


You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning off right with buffet breakfast served for a fee.


All of Pullman Cairns International's 321 rooms are air-conditioned and have an array of amenities, including balconies, minibars, and coffee makers. LED TVs come with satellite channels and pay movies, and guests can stay connected with WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and bathrobes. Free newspapers, safes, and phones are also standard.

Property features

Pullman Cairns International features a full-service spa, an outdoor pool, and a health club. Valet parking is offered for AUD 22.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Premium Room, Harbor View

King 1 | Sleeps 3

Premium Room, 2 Double Beds, Harbor View

Full 2 | Sleeps 4

Standard Room, Mountain View

Full 1 | Sleeps 3

Premium Room, Mountain View

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

80% of guests recommend this hotel

Total of 2065 reviews