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Comfort Inn Cairns City

4.0 star property
Hotel with 2 outdoor swimming pools, steps from Cairns Private Hospital

Choose dates to view prices

Photo gallery for Comfort Inn Cairns City

2 outdoor pools
Restaurant
Property grounds
Food court
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Parking included
  • Laundry
  • Free WiFi

Explore the area

Map
183-185 Lake St, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪3 min walk‬
  • Cairns Central Shopping Centre
    ‪11 min walk‬
  • Reef Fleet Terminal
    ‪16 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

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Room options

View all photos for Family Room

Free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Free WiFi, bed sheets

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(23 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Pool View

Superior Room, Pool View | Free WiFi, bed sheets

Superior Room, Pool View

7.6 out of 10
Good
(7 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Free WiFi, bed sheets

Standard Twin Room

8.4 out of 10
Very good
(9 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Free WiFi, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(5 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Queen Room

Free WiFi, bed sheets

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Standard King Room

Free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

About the neighborhood

Cairns

Located in Cairns Central Business District, Comfort Inn Cairns City is adjacent to Cairns Private Hospital and within a 5-minute walk of other popular sights like Cairns Esplanade. This 53-room, 4-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.

What's nearby

  • Cairns Esplanade - 3 min walk - 0.2 miles
  • Cairns Base Hospital - 6 min walk - 0.4 miles
  • Cairns Central Shopping Centre - 11 min walk - 0.6 miles
  • Cairns Night Markets - 11 min walk - 0.6 miles
  • Reef Fleet Terminal - 16 min walk - 0.9 miles

Getting around

  • Cairns Station - 18 min walk
  • Cairns Intl. Airport (CNS) - 7 min drive

Restaurants

  • ‪Muddy's Cafe - ‬5 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬6 min walk
  • ‪Atrium - ‬7 min walk
  • ‪Lobby Bar - ‬4 min walk
  • ‪CC's Bar & Grill - ‬5 min walk

About this property

Comfort Inn Cairns City

Hotel with 2 outdoor swimming pools, steps from Cairns Private Hospital
Guests staying at Comfort Inn Cairns City enjoy 2 outdoor pools, free WiFi in public areas, and express check-in. Free parking is available if you drive. Staff members are on hand to provide concierge services, luggage storage, and a safe deposit box at the front desk. Additional amenities include express check-out, laundry facilities, and a vending machine.
Guests can expect free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, electric kettles, and ceiling fans.
2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

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  • Free WiFi
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8.8 out of 10, Excellent, 867 reviews
Heritage Cairns

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Saturday (9:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 2:00 PM—-10:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Google Pay and Apple Pay.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Discovery
Discovery Cairns
Discovery Hotel Cairns
Cairns Discovery Hotel
Discovery Cairns Hotel Cairns
Comfort Inn Discovery Cairns Hotel
Comfort Inn Discovery Hotel
Comfort Inn Discovery Cairns
Comfort Inn Discovery
Comfort Inn Cairns City Hotel
Discovery Cairns Hotel
Comfort Inn Cairns City Motel
Comfort Inn Cairns City Hotel
Comfort Inn Cairns City Cairns
Comfort Inn Cairns City Hotel Cairns

Frequently asked questions

Is free cancellation available at Comfort Inn Cairns City?

Comfort Inn Cairns City offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Comfort Inn Cairns City?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at Comfort Inn Cairns City on Jul 31, 2025 start from $88.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Comfort Inn Cairns City?

This hotel is situated in Cairns Central Business District within a short 3-minute walk of Cairns Esplanade and also 12 minutes on foot from Cairns Central Shopping Centre. You'll also find Cairns Marlin Marina and Reef Fleet Terminal less than a mile away.

Is parking available on site at Comfort Inn Cairns City?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Comfort Inn Cairns City have a casino at the property?

No, Comfort Inn Cairns City doesn't have a casino.

Will I find an indoor pool at Comfort Inn Cairns City?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about Comfort Inn Cairns City?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a bar, and a restaurant.

Does Comfort Inn Cairns City have a hot tub?

No, this hotel doesn't have a spa tub.

Does Comfort Inn Cairns City have a restaurant that serves breakfast?

No, Comfort Inn Cairns City doesn't have a restaurant that serves breakfast.

Will Comfort Inn Cairns City allow pets to stay free of charge?

No, pets aren't allowed at Comfort Inn Cairns City though service animals are welcome.

Does Comfort Inn Cairns City have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Comfort Inn Cairns City?

The closest major airport to Comfort Inn Cairns City is Cairns Intl. Airport (CNS), which is 3.8 mi away (7 minutes by car).

Are there rooms with balconies at Comfort Inn Cairns City?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or pool views.

Comfort Inn Cairns City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 128 out of 510 reviews
Rating 8 - Good. 232 out of 510 reviews
Rating 6 - Okay. 104 out of 510 reviews
Rating 4 - Poor. 31 out of 510 reviews
Rating 2 - Terrible. 15 out of 510 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Tristan

Stayed 1 night in Mar 2025

6/10 Okay

Wendy

Disliked: Staff & service, property conditions & facilities
Bed was uncomfortable,
Stayed 1 night in Mar 2025

4/10 Poor

Tom

Stayed 1 night in Feb 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything
Stayed 1 night in Jan 2025

8/10 Good

Debra

Air-conditioner needs to be looked very noisy .
Stayed 1 night in Jan 2025

8/10 Good

Debra

Liked: Cleanliness, amenities, property conditions & facilities
It was a very nice stay for me.
Stayed 2 nights in Dec 2024

10/10 Excellent

Chelcie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful and accomodating staff!
Stayed 4 nights in Dec 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable stay without any issues.
Stayed 1 night in Nov 2024

8/10 Good

Dave

Stayed 1 night in Nov 2024

8/10 Good

Pradeep

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Nov 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Room was quite clean. Late check in wasn’t a problem. I liked my stay
Stayed 1 night in Nov 2024

6/10 Okay

Wilfred

Traveled with partner
Dont come here if you are a smoker. Unlike other Australian motels we stayed at, I was directed out to the street, no designated smoking area. Other than that the facilities were just ok.
Stayed 2 nights in Nov 2024

8/10 Good

Beverley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so helpful and a pleasure to deal with.
Stayed 1 night in Nov 2024

6/10 Okay

Christian

Stayed 1 night in Sep 2024

4/10 Poor

Ireenija

Disliked: Cleanliness, property conditions & facilities

Razz

It was an ok motel, old run down room but the bed was comfy
Stayed 1 night in Oct 2024

8/10 Good

Mr JOSEPH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Rik

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor.
Stayed 3 nights in Aug 2024

2/10 Terrible

Deb

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting for the amount of money per night.
Stayed 1 night in Sep 2024

8/10 Good

Greg

Stayed 1 night in Apr 2024

10/10 Excellent

Rosemary

Stayed 9 nights in Aug 2024

4/10 Poor

Roland

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definately not value for money. No breakfast on site, would not recommend this site.
Stayed 2 nights in Aug 2024

8/10 Good

Gavin

Liked: Cleanliness
Overall not bad
Stayed 1 night in Aug 2024

6/10 Okay

David

Traveled with group
Liked: Cleanliness
Extremely noisy
Stayed 1 night in Aug 2024

2/10 Terrible

vivek

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run away!!! First off, this is not a hotel but a motel. Noisy, dirty, and lacking after hour support. When we arrived an incapacitated man laid blocking the entrance. No elevator, no 24 hr front office staff, the rooms are old and worn out and lack necessary amenities. There is no shower curtain or full glass door so water spews out during shower making the already disgusting room more disgusting. No mirror outside of the bathroom so one has to wait until every is done showering to use it as it fogs up. I don’t recall a bathroom door either. The housekeeping service is terrible and filthy. They keep refilling the soap/shampoo/conditioner when not needed like a robot but completely ignore cleaning the room. The room remained dirty every day (Cairns is beach/forest day trip location). The rooms are also very tight in space. When a/c was switched to heat one day, the whole floor became wet from condensation. All night long people (homeless) on the street keep yelling and screaming so one can’t sleep. There are streets on both sides of the motel is what I was told when I complained to front desk. I was told that there isn’t much they can do about it. They seemed to be well aware of all the issues I was mentioning. It was the worst part of our vacation.
Stayed 4 nights in Jul 2024

2/10 Terrible

Ezra

Stayed 1 night in Jul 2024

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