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Sure Hotel by Best Western Caen Mémorial

Property class: 3

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Photo gallery for Sure Hotel by Best Western Caen Mémorial

Exterior
Terrace/patio
Reception
Premium bedding, individually furnished, desk, laptop workspace
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
9 Rue Karl Probst, Caen, Calvados, 14000
  • Place, Colline aux Oiseaux
    ‪5 min walk‬
  • Place, Caen Memorial
    ‪8 min walk‬
  • Place, University of Caen Normandy
    ‪3 min drive‬
  • Airport, Caen (CFR-Carpiquet)
    ‪7 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Premium bedding, individually furnished, desk, laptop workspace

Executive Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

1 Queen Bed, Non-Smoking, Executive Room, Sofabed For One Person, Courtesy Tray, Espresso Machine

  • Sleeps 3

2 Single Beds, Non-Smoking, Standard Room, Espresso Machine, Courtesy Tray

  • Sleeps 2

1 Queen Bed, Non-Smoking, Standard Room, Espresso Machine, Courtesy Tray

  • Sleeps 2

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About the neighborhood

Caen

Located in Zone Activite Nord-Ouest within a 5-minute walk of Colline aux Oiseaux, Sure Hotel by Best Western Caen Mémorial is within a 15-minute stroll of Caen Memorial. This 3-star hotel has 71 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Colline aux Oiseaux - 5 min walk - 0.3 miles
  • Caen Memorial - 8 min walk - 0.5 miles
  • Caen Botanical Garden - 3 min drive - 1.7 miles
  • University of Caen Normandy - 3 min drive - 1.3 miles
  • Caen University Hospital - 3 min drive - 1.7 miles

Getting around

  • Bretteville - Norrey Station - 9 min drive
  • Caen (CFR-Carpiquet) - 13 min drive

Restaurants

  • ‪La Mie Paulette - ‬3 min drive
  • ‪Le Coeur Gourmand - ‬5 min drive
  • ‪TOTAL ACCESS - ‬5 min drive
  • ‪L'Essentiel - ‬11 min walk
  • ‪La Boucherie - ‬7 min walk

About this property

Sure Hotel by Best Western Caen Mémorial

Renovated in 2024, Sure Hotel by Best Western Caen Mémorial offers a gym, free WiFi in public areas, and meeting rooms. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Additional amenities include a conference center, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect free WiFi and 60-inch flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Espresso makers, free newspapers, and free local calls are also standard. Private bathrooms are not ensuite; change of towels is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Parking included
  • Free WiFi
  • Air conditioning
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Apr 13 - Apr 14
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 14.50 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Linette

Things to do

  • Gym
  • Library
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Double-glazed windows
  • Reception hall
  • Renovated entire property - April 2024
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 14.5 for adults and EUR 10 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts major credit cards and cash
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a smoke detector
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts major credit cards and cash.
  • Parties and events (including family gatherings, birthday parties and weddings) are allowed on site.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from April 06 to October 01.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Otelinn Montgomery Caen
Otelinn Montgomery Hotel Caen
INTER-HOTEL Caen Otelinn Hotel
INTER-HOTEL Otelinn Hotel
INTER-HOTEL Otelinn
Hôtel restaurant Inter-Hôtel Otelinn Caen
Hôtel restaurant Inter-Hôtel Otelinn
restaurant Inter-Hôtel Otelinn Caen
restaurant Inter-Hôtel Otelinn

Frequently asked questions

Is a free cancellation option available at Sure Hotel by Best Western Caen Mémorial?

Sure Hotel by Best Western Caen Mémorial offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Sure Hotel by Best Western Caen Mémorial?

As of Apr 12, 2026, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Caen Mémorial on Apr 25, 2026 start from $101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Sure Hotel by Best Western Caen Mémorial?

This hotel is situated in Zone Activite Nord-Ouest within a 10-minute walk of Caen Memorial and Colline aux Oiseaux. You'll also find Normandy Museum and Caen Castle within a short drive.

Is parking available on site at Sure Hotel by Best Western Caen Mémorial?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Does Sure Hotel by Best Western Caen Mémorial include a casino at the property?

No, Sure Hotel by Best Western Caen Mémorial doesn't have a casino.

Will I find an indoor pool at Sure Hotel by Best Western Caen Mémorial?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from April 06 until October 01.

Is Sure Hotel by Best Western Caen Mémorial a good place to stay for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, premium bedding, and a rainfall showerhead.

Does Sure Hotel by Best Western Caen Mémorial have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sure Hotel by Best Western Caen Mémorial feature a restaurant that includes a breakfast menu?

Yes, Sure Hotel by Best Western Caen Mémorial serves buffet breakfast for a surcharge each morning at Linette.

Will Sure Hotel by Best Western Caen Mémorial allow pets to stay for free?

Although they can't stay for free, pets are welcome at Sure Hotel by Best Western Caen Mémorial for a fee of EUR 10 per pet, per night.

Are there connecting rooms at Sure Hotel by Best Western Caen Mémorial?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Sure Hotel by Best Western Caen Mémorial?

The closest major airport to Sure Hotel by Best Western Caen Mémorial is Caen (CFR-Carpiquet), which is 4.9 mi away (13 minutes by car). Another top airport is Deauville (DOL-Normandie), which is around 27 mi away.

Are there rooms with balconies at Sure Hotel by Best Western Caen Mémorial?

No, there aren't any guestrooms with balconies at Sure Hotel by Best Western Caen Mémorial.

Sure Hotel by Best Western Caen Mémorial Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 109 out of 183 reviews
Rating 8 - Good. 60 out of 183 reviews
Rating 6 - Okay. 14 out of 183 reviews
Rating 4 - Poor. 0 out of 183 reviews
Rating 2 - Terrible. 0 out of 183 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Susan

Staff were very welcoming and approachable. Room was good and had a great bathroom walk in shower
Stayed 1 night in Dec 2025

8/10 Good

Malgrzata

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean, simple nothing special
Stayed 1 night in Sep 2025

10/10 Excellent

harvey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, nice staff. Shower, bathroom towels,much nicer than some of the 4 star Paris hotels.Very well priced. We were pleasantly surprised.
Stayed 1 night in Nov 2025

8/10 Good

Dermot

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The young man who welcomed us to the hotel and who answered any questions we had and responded to our needs was excellent. Easy to talk to and seemed to be always available.
Stayed 1 night in Oct 2025

6/10 Okay

Achille

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We stayed here previously October 9 with no issues yet still a small room compared to Canada. This second night we had a room (114) with a very strong mildew smell which we can only assume was from some sort of flood, water damage without proper restitution. Could have asked to move howler late at night and tired. Carpet was actually moist by the door in the morning. Not very a comfortable stay for that reason. Courteous and apologetic front desk attendant.
Stayed 1 night in Oct 2025

8/10 Good

Maureen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice and it was an easy stay for the sightseeing we were doing around Normandy. The breakfast was great and the staff is so nice. Parking is easy and it’s not too far to get to the downtown area of Caen where there was great restaurants and shopping. Overall a good stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in an excellent location, food in restaurant was great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the reception desk is kind and helpful. Did my check-in fast and easy. Good size room. Bed comfortable. Good breakfast. Highly recommended.
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful when i arrived with my wife who is a wheelchair. Found us a disabled friendly room at zero notice
Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great property for the price. Very close to the WW2 memorial and gardens. The breakfast was lackluster, and felt like it closed early.
Stayed 1 night in Sep 2025

8/10 Good

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean,comfortable,nice staff

nice modern hotel, in the middle of a business park but not too far from city /old town. all very clean and comfortable, good restaurant, nice staff. only downside was swimming pool being out of action as it was one of the reasons we chose this hotel
Stayed 2 nights in Jun 2025

8/10 Good

alison, Mount Pearl

Liked: Cleanliness
Clean
Stayed 1 night in Jul 2025

8/10 Good

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Parking was free and easy not too crowded , the pool was small but ok . Could not watch any English tv no matter what I tried on tv remote but at least I could watch the ladies football commentary did not matter . Films I could not watch as subtitles would not come on tv .
Stayed 5 nights in Jul 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a 2 night stay. Bed was super comfy. We went out to eat & didn’t bother with breakfast. Would use again
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stay ok No signs re pool towels Appreciate not property fault but 3 fire alarms in less than 5 hours
Stayed 1 night in Jul 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
Rooms very small and cramped.
Stayed 3 nights in Jun 2025

8/10 Good

Mark, Christchurch

Stayed 1 night in Jun 2025

10/10 Excellent

Gillian

Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

George

Stayed 2 nights in May 2025

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central for seeing the Caen memorial museum.
Stayed 1 night in May 2025

8/10 Good

Poppy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and recommended an excellent restaurant for lunch. Dinner at the hotel was delicious. The room was very clean and quiet.
Stayed 1 night in May 2025

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