2/10 Terrible
Valerie
Traveled with partner
May 3, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the only place with a vacancy in Burns on this night. When we arrived, it took a good 10 minutes for the staff to come out to the desk to check us in. He was so stoned he could barely stand up. He checked us in but wasn't able to provide a key to our room and had to let us in because their key cards had all gone missing and they had another check in coming that night. Once he walked us to the room, right next to the office he pointed out that the security latch had been removed because it didn't work. When we went to shower, the ceiling looked as though it were going to cave in and had been shoddily repaired previously for that reason. The floor was filthy, leaving black on the towel under our feet after getting out of the shower. The water would go from molten lava to Arctic ice without touching the controls. There were dead spiders in the picture on the wall between the picture and the glass in the frame. At 5am we were woken up by a dog that didn't stop barking until we left at 7:30. My husband forgot his hat and had to go back for it and the dog was still barking. Come to find out, it was the staffs dog. If I could give negative stars, I would! I think we should have just slept in the truck.
Valerie
Stayed 1 night in Apr 2025