6/10 Aceptable
Savannah H., CHARLOTTESVILLE
7 abr. 2025
Lovely Property, But Our Stay Fell Short
We stayed here in late March, drawn in by glowing reviews & a long list of amenities. Unfortunately, our experience didn’t meet expectations. Before arrival, the host let us know the hot tub had an issue they had attempted to fix the previous weekend, & it might not be functional for our stay. Disappointing, but we figured we’d enjoy the many other advertised amenities instead. I also inquired about renting the pontoon boat, but learned it hadn’t been serviced yet & was unavailable. If boat rentals are seasonal, that’s understandable—but it should definitely be mentioned in the listing to set expectations clearly.The house itself is beautiful & spacious, but cleanliness was disappointing: moldy coffee grounds in the pot, dirty dishes in the cabinets, a seltzer can full of cigarette butts on the porch, & pool chemical bottles left in the yard near the swing set—something I had to clean up myself with a toddler in tow. Some bathrooms had soap & towels; others didn’t.The gas-powered golf cart was difficult to start, & helpful instructions were only given after I messaged. The upstairs AC didn’t work during unseasonably hot weather, & the host didn’t respond for over 24 hours—with no solution offered. We opened windows, but many had something broken which caused the top window panes to crash down when unlatched—not safe at all.The home has real potential and might be wonderful in peak season, but our stay was frustrating and fell short of what the listing promised.
Savannah H.
Se hospedó 3 noches en marzo de 2025