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Hard Rock Hotel & Casino Bristol

2.5 star property
Hotel in Bristol with 5 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Hard Rock Hotel & Casino Bristol

3 bars/lounges
Indoor/outdoor pool
Indoor/outdoor pool
1 bedroom, premium bedding, in-room safe, desk
Superior Suite, 1 King Bed, Corner | 1 bedroom, premium bedding, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking available

Explore the area

View in a map
500 Gate City Highway, Bristol, VA, 24201
  • Place, Hard Rock Hotel & Casino Bristol
    ‪3 min walk‬
  • Place, Bristol Mall
    ‪3 min walk‬
  • Place, State Line Centre
    ‪6 min walk‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 730 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner | 1 bedroom, premium bedding, in-room safe, desk

Superior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 840 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(8 reviews)
  • 372 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(30 reviews)
  • 372 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 372 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds, Roll-in Shower

  • 372 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Bristol

Hard Rock Hotel & Casino Bristol places you next to Hard Rock Hotel & Casino Bristol and Bristol Mall. This 303-room hotel has a full-service spa, a casino, and 5 restaurants.

What's nearby

  • Hard Rock Hotel & Casino Bristol - 3 min walk - 0.2 miles
  • Bristol Mall - 3 min walk - 0.2 miles
  • State Line Centre - 6 min walk - 0.4 miles
  • Randolph Park - 3 min drive - 2.1 miles
  • Euclid Shopping Center - 4 min drive - 1.7 miles

Getting around

  • Abingdon, VA (VJI-Virginia Highlands) - 18 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬6 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Constant Grind - ‬6 min walk
  • ‪KFC - ‬18 min walk
  • ‪Pizza Plus - ‬19 min walk

About this property

Hard Rock Hotel & Casino Bristol

Hotel in Bristol with 5 restaurants and a full-service spa
Guests of Hard Rock Hotel & Casino Bristol have access to a full-service spa, a casino, and a gym. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include local meal delivery service, an ATM, and a TV in a common area.
65-inch flat-screen TVs come with digital channels and pay movies. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include coffee makers, free local calls, and safes.
Recreational amenities at the hotel include a fitness center.
The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property entrance
The Bristol Hotel
  • Pet friendly
  • Parking included
  • Free WiFi
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9.8 out of 10, Exceptional, 1,004 reviews
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The price is $167
Dec 7 - Dec 8
Total with taxes and fees
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Property amenities

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Secured, uncovered valet parking on site (USD 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 20 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants

Restaurants on site

  • Constant Grind
  • Council Oak (21+)
  • Hard Rock Cafe (21+)
  • Marketplace
  • YOUYU Noodle Bar (21+)

Things to do

  • 59 gaming tables
  • 900 slot machines
  • Casino (85,873 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Sportsbook
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Grab bar near toilet
  • Hand-held showerhead
  • Roll-in shower (30 inches wide)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 14.99 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Hot tub access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 15 to 30 for adults, and USD 15 to 20 for children
  • Uncovered valet parking fee: USD 12.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Service fee: USD 14.99 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hard Rock Bristol Bristol

Frequently asked questions

What is there to do around Hard Rock Hotel & Casino Bristol?

This hotel is located in Bristol, just steps from Hard Rock Hotel & Casino Bristol and Bristol Mall, and within a short walk of State Line Centre. You'll also find Paramount Center for the Arts and The Pinnacle within a short drive.

How much does it cost to stay at Hard Rock Hotel & Casino Bristol?

As of Nov 26, 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel & Casino Bristol on Nov 30, 2025 start from $179.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hard Rock Hotel & Casino Bristol?

Yes, self parking is offered for free at the hotel. Valet parking is available for USD 12.00 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is a spa located at Hard Rock Hotel & Casino Bristol?

There is a full-service spa available for guests to enjoy and services include Swedish massages, deep-tissue massages, couples treatments, and hydrotherapy.

Does Hard Rock Hotel & Casino Bristol have a casino on the premises?

Yes, Hard Rock Hotel & Casino Bristol has a casino that's 85873 square feet and includes 59 gaming tables, 900 slot machines, and 2 VIP rooms.

Will I find an indoor pool at Hard Rock Hotel & Casino Bristol?

No, there is no indoor pool at this hotel. Guests have pool access between 9:00 AM and 7:00 PM.

What do couples enjoy most about Hard Rock Hotel & Casino Bristol?

There are plenty of amenities for couples at this hotel, including 3 bars, 5 restaurants, and a full-service spa.

Are there hot tubs at Hard Rock Hotel & Casino Bristol?

No, but guests can enjoy a sauna at this hotel.

Does Hard Rock Hotel & Casino Bristol have a restaurant with a breakfast menu?

Yes, Hard Rock Hotel & Casino Bristol has 5 restaurants, and serves a full breakfast each morning for a surcharge.

Will Hard Rock Hotel & Casino Bristol allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hard Rock Hotel & Casino Bristol for a fee of USD 100 per accommodation, per stay.

Are there connecting rooms at Hard Rock Hotel & Casino Bristol?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hard Rock Hotel & Casino Bristol?

The closest major airport to Hard Rock Hotel & Casino Bristol is Abingdon, VA (VJI-Virginia Highlands), which is 13.3 mi away (18 minutes by car). Another top airport is Tri-Cities, TN (TRI-Tri-Cities Regional), which is located 15.7 mi away (20-minute drive).

Are there rooms with balconies at Hard Rock Hotel & Casino Bristol?

No, there aren't any guestrooms with balconies at Hard Rock Hotel & Casino Bristol.

Hard Rock Hotel & Casino Bristol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 210 out of 273 reviews
Rating 8 - Good. 34 out of 273 reviews
Rating 6 - Okay. 15 out of 273 reviews
Rating 4 - Poor. 9 out of 273 reviews
Rating 2 - Terrible. 5 out of 273 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

jerry, maryville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hard rock is wonderful, there are some charges im questioning on our checkout so be careful, also check your receipts for dining, there were errors... overall great time, staff excellent, cleanliness excellent, food quality excellent and our room was beautiful.
Stayed 1 night in Aug 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
I have to be honest. My husband and I have been waiting for this hotel and casino to open for a very long time! Couldn't wait to see Billy Bob Thornton and the Boxmasters! They were fabulous! We wanted to LOVE this venue! However.....the smoking in the casino absolutely RUINED it for us! I realize there is a non-smoking casino option, but they shove it in the basement corner, with some less than stellar games, gaming tables that are never open, and no bar! Also, if you have to walk through the smoking section to get to it, doesn't it kind of defeat the purpose?? Come on Hard Rock. Keep your beautiful hotel and casino beautiful and stop the smoking! Put the smoking section downstairs! Let us walk to our hotel room without walking through that fog! And to the concert venue (which is non-smoking) It is pointless to have a huge smoking section directly in the middle of everything and force your non-smokers to deal with it. And to offer less than best quality gaming to your non-smokers.
Stayed 1 night in Aug 2025

10/10 Excellent

Elaine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go Hard Rock or go home.

Plenty self or valet parking. Easy check in. Couple made reservations separately but the clerk made sure we were together on the same floor. Non smoking hotel. Spacious modern room. Espresso machine! Personalized music for room. Hard Rock Cafe and shop in same area. Enjoyed every aspect of the hotel. Worst part was smoking casino right outside the hotel door. Non-smoking casino on lower floor inaccessible from hotel elevator.
Stayed 1 night in Aug 2025

10/10 Excellent

Amantino

Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness
Very nice accommodations, good food and lots of fun. We will return soon!
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hard Rock Bristol

This hotel is super nice. Lots of food on property, rooms are super clean and variety of items for entertainment just as gambling and live music. Enjoyed the concert with Billy Bob & the Boxmasters. This is my second time to stay here.
Stayed 1 night in Aug 2025

10/10 Excellent

Tracie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facilities
Stayed 1 night in Aug 2025

6/10 Okay

Leslie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Limited activities other than gambling. No real shopping. Had a suite, no toiletries, no sink in the bar area.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Stayed 1 night in Aug 2025

10/10 Excellent

ryland

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. The food was really good and the rooms were very comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Traci

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED our stay at HRC! We will be back!
Stayed 1 night in Aug 2025

10/10 Excellent

Milton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great establishment and very nice people that work there! I would come again in a heartbeat
Stayed 2 nights in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The atmosphere was electric. Super friendly staff, very helpful. Food was awesome. First time ever in a casino and it was a ton of fun. I could see why someone could get caught up in whole gambling thing. Staff was very helpful. We will come again when we have more time to stay longer.
Stayed 1 night in Aug 2025

10/10 Excellent

Alehondra

Stayed 2 nights in Aug 2025

2/10 Terrible

Araksya

Liked: Property conditions & facilities
Disliked: Staff & service
Subject: Urgent Complaint Regarding Stay at Hard Rock Hotel Dear Hard Rock Hotel Management, I am writing to formally express my deep disappointment with my recent stay at your hotel. Unfortunately, my experience fell far short of the standards I expected from Hard Rock. Throughout my stay, there were multiple days when housekeeping did not clean my room, despite my repeated requests to the staff to ensure it was serviced. Even after reminding them, my room remained untouched on several occasions, which was frustrating and inconvenient. In addition, despite switching rooms three times, every room I was given still smelled strongly of cigarettes. This was extremely unpleasant and unacceptable for a non-smoking guest experience. The most upsetting issue occurred on the final day of my stay. I returned to my room to find that my watch, earrings, and a pair of shoes had disappeared. I immediately reported this to the hotel and was advised to speak with security. However, no one from your team has contacted me since, which is both concerning and unacceptable given the seriousness of the matter. I expect an immediate update regarding the status of your investigation and the recovery of my belongings. Additionally, I would like to know what steps you will take to address these issues and ensure this does not happen to other guests. I look forward to your prompt response.
Stayed 5 nights in Aug 2025

10/10 Excellent

SOPHIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hard Rock Hotel and Casino Didn't Disappoint!!!

My husband and I decided that we wanted to stay at the Hard Rock Hotel & Casino. We were speechless in a very good way. We could not believe how amazing it looked. The staff (all) were more than helpful and very friendly. We are definitely planning on returning there very soon.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You must stay here!

Wonderful stay all the way around! Clean, quiet, friendly, and the best was so super comfy!
Stayed 1 night in Aug 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and casino are top notch..the area around the property is a little sketchy
Stayed 2 nights in Aug 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

kyle

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Booked for pool
Stayed 1 night in Jul 2025

10/10 Excellent

Thuy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Breakfast staffs are good service
Stayed 1 night in Jul 2025

8/10 Good

Rico

Liked: Cleanliness, amenities, property conditions & facilities
An outstanding place to stay! I can't wait to return soon.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brooke

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXTREMELY COLD IN THE CASINO
Stayed 2 nights in Jul 2025