Sofitel Brisbane Central5.0 out of 5.0
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Recent guest reviews
Terrific location, staff and value for money. Very professional team and could not speak highly enough of the overall experience!!
The hotel was perfect. The staff was helpful in every way. They were kind and courteous every time we talked to them. The hotel is centrally located (right above the train station) I would definitely recommend this hotel to everyone traveling to Australia.
I went to Brisbane for a conference and we loved the experience at the Sofitel. First of all, it's location, right above the central train station, allowed us to go straight from the airport with the aritran. No taxi needed! Being able to walk everywhere in the city is also very nice. I don't think that the stuff could have been any friendlier: We arrived at 5:00 am and they checked us in immediately. Words cannot describe how good that shower felt after flying for almost 24hours! The rooms are also very clean and the views of the city are great. We were greeted with a tray of fruit and there were some other little snacks in the room. Also, you can never say no to free nesspreso machines and pods :) The gym is not very big, but all the equipment is in great shape and the views from the 30th floor are incredible. Also, if you like jogging there are some great routes along the river which the concierge, Mark, will point out for you (I cannot stress enough how nice and helpful he is). The only negative aspect that we could find was that internet wasn't free anywhere in the hotel (not even at the lobby!). These days when you can find free internet everywhere, it feels a little cheap to charge your guests for it, specially if they are staying at your hotel for business reasons. Other than that, our stay at the Sofitel Brisbane was just terrific. Recommended A++++
Friendly and helpful staff with an excellent location just above the convenient rail system.
The location was perfect for people doing business in Brisbane. There were a few problems. My room lock didn't work reliably, not because of a bad electronic key, but because the mechanism inside was getting loose. They fixed it, but how could the cleaning staff not noticed the problem. Internet access was AUS$29/day -- a ridiculous amount, but not too different from other Australian hotels. Worse, the conference I was at was charged an even more ridiculous rate for Internet at the conference, and the hotel limited use to 8AM-6PM. But the hotel has access to the Central station, which is only 25 minutes by train from the airport. You do need to learn to navigate the area around the hotel, because it is on a steep hill, and the most convenient exit is 3 escalators (no elevator) down from the lobby.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 4140 reviews