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Sofitel Brisbane Central

5.0 out of 5.0

Recent guest reviews

Very central - well, right above Central Station and walking distance to everywhere in central Brisbane and surrounding suburbs. They always seem to keep the rooms and facilities well kept and modern, so it is a good spot to stay in

Very central and right near the train station. Down the escalators to the airport train, Gold Coast and Sunshine Coast. Handy walking distance into centre of Brisbane. Drinks prices in the bar aren’t the cheapest but enjoyable surroundings. The rooms were lovely, large and very clean. Bed was super comphy and pillows devine.

Our recent stay at the brisbane sofitel hotel was not the first time we have been. But it was evident that since our previous stay, not only have the customer service improved but also the atmosphere at the hotel. We thoroughly enjoyed our stay!

Stayed there as had to visit a medical specialist on Wickham Terrace early in the morning. Great location - easy to get to. The Hotel & restaurant are very expensive for what you get. We don't mind paying high prices for a treat but probably wouldn't stay there again as don't feel the value was there. Staff were great; very friendly & helpful.

Staff were very good. Especially at the restaurant but the quality of the food was poor compared to previous trips..we had pay for an upgrade because there wasn't a standard one available (not our fault)

I recently stayed here for a one night city break. I was given friendly assistance when I rang to book the room. Check in was done promptly by a very friendly Liam. Our room had a nice view over the suburbs towards Red Hill. We had dinner in the Thyme 2 restaurant where the seafood buffet was a great experience. Shirley and Sam were again very helpful and friendly. The room had a nice selection of teas and the toiletries were all nice. Brisbane city is a 5-10 minute walk and central station in directly under the hotel. The pool was nice for doing a few laps and the spa was warm. My only problem was that I didnt see the pillow menu until the morning. We were able to leave the bags after checkout while we went to the museum and art gallery.

In a city with an increasing number of newer and shinier options, Sofitel Brisbane turns on the customer service to 11 to make up for an older package. Rooms all upgraded and quality minibar selection with spirits which is becoming increasingly hard to find, and in arguably the best location in Brisbane (walk to shops/river/casino). Shout out to the front desk staff for their cheerful greeting at all hours and bar staff who seemingly actually enjoyed their jobs (which is also increasingly hard to find)

The hotel is located above Central station so easy access from the train. There lobby is welcoming and spacious and the staff were quick to check in. The club suite is spacious yet dark and has a mini bar (all of which needs to be paid for) and a small pod coffee machine (with capsules, sugar, and milk included in room charge). The city view is nice but the mountain view is better. I had issues with my room key working in accessing my room and the gym however the hotel was relatively quick in trying to sort this out. There is only paid WiFi available in the rooms. The hotel was air conditioned so it wasn't until I left I realised how muggy it was outside. The hotel is located in reasonable walking distance to Brisbane CBD (although not close enough when it's raining!). I absolutely recommend visiting Stephanie's spa retreat. Whilst being pricey, the experience is lovely and the staff very professional and welcoming. My skin felt amazing after The Opal Rasul Steam Temple. The hotel has a decent pool and spa with surrounding sun chairs which didn't get crowded during the week. The gym is located on the club lounge level and overlooks the city. It is split into 3 sections - a cardio section with treadmills, a floor section for resistance training, and a weights area. The club lounge was nice and offered free canapes and alcohol during an hour in the evening. The food was nice and there were snacks available always. The views were nice to enjoy sitting in the comfortable chairs. The wifi was only accessible from the club lounge yet the space is not fitted out for business purposes (such as checking emails). There is a private section in the club lounge where there is a large television, some board games, and gaming console with games, as well as some DVDs. There is a sliding door to close this space off. The only downside of my whole experience was the fact that from the first night I woke up with what could only be described as bed bug bites on my stomach. These increased in numbers by the end of my stay minimally but lasted for a while after I left.

Room is so spacious and bed is very comfy to sleep on. Relaxing bar and superb restaurant awaits for the guest. Good customer service.It is really central to everything . I just spoilt. I recommend Sofitel to anyone. Cheers xxx

Sofitel Brisbane is one of our favourites, so penning a review would always be a pleasure but all the more so for having just enjoyed it when we needed a lot of what sets Sofitel apart - as standard fare! From a valet taking the car and a receptionist wrapping valet parking into a breakfast package to the concierge providing us with a complimentary late checkout, and all the wonderful food and comfort in between, our stay was truly magnifique!!!

249 Turbot Street Brisbane QLD

Hotel highlights

  • Walking distance to Queen Street Mall and Roma Street Parkland
  • Onsite dining
  • Spa
  • Outdoor pool

Located in Brisbane Central Business District, Sofitel Brisbane Central is a leisurely stroll from popular sights such as Queen Street Mall and Roma Street Parkland. This 5-star hotel has 433 guestrooms and offers a full-service spa, an outdoor pool, and a health club. It's in central Brisbane and also close to Suncorp Stadium and Brisbane Convention and Exhibition Centre.


This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


All 433 air-conditioned accommodations feature sitting areas. Guests can expect WiFi, wired Internet, and LCD TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Refrigerators, minibars, and coffee makers are also standard.

Property features

Sofitel Brisbane Central features a full-service spa, an outdoor pool, and a health club. Parking is AUD 47 per night (AUD 57 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle for AUD 55 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a rooftop terrace, WiFi in public areas, and 15 meeting rooms.

Reviews from Trip Advisor

Trip Advisor aggregated rating

80.0% of guests recommend this hotel

Total of 4343 reviews