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Recent guest reviews

After reserving a room several months ago, and a 21 hour flight from NYC, I was told upon entering the hotel to check in that the hotel oversold and I no longer had a room. They forced me to stay at the much lower standard Novotel and gave me zero credit back to compensate for changing the standard of the room!! Terrible management of a customer. Never stay at this Sofitel ever again.

Terrific location, staff and value for money. Very professional team and could not speak highly enough of the overall experience!!

249 Turbot Street Brisbane QLD

Hotel highlights

  • Walking distance to Queen Street Mall and Roma Street Parkland
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Located in Brisbane Central Business District, Sofitel Brisbane Central is a leisurely stroll from popular sights such as Queen Street Mall and Eagle Street Pier. This 416-room, 5-star hotel has 3 restaurants, a full-service spa, and an outdoor pool.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.


Rooms

All of Sofitel Brisbane Central's 416 individually decorated rooms provide refrigerators, coffee makers, and free newspapers. 62-inch LCD TVs come with digital channels and DVD players, and guests can stay connected with WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Free bottled water, safes, and phones are other standard amenities.


Property features

Sofitel Brisbane Central features a full-service spa, an outdoor pool, and a fitness center. Parking is AUD 47 per night (AUD 57 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for AUD 55 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and tours or tickets. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and a conference center.

Room options

Superior Room, 2 Double Beds

2 Double Beds | Sleeps 3

Superior Room, 1 King Bed

1 King Bed | Sleeps 3

Luxury Room, 1 King Bed, Business Lounge Access

1 King Bed | Sleeps 3

Junior Suite, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Sofitel Brisbane Central

Everyone (4)
5
Everyone

By on Feb 26, 2020

Review comment responded on Feb 27, 2020

Bonjour, Thank you for your 5 out of 5 rating. We look forward to welcoming you back again soon. Merci, Trent Grundy Guest Experience and Loyalty Manager Sofitel Brisbane Central.

2
Everyone

By on Oct 5, 2019

Review comment responded on Oct 31, 2019

Bonjour Gary, Thank you for your review. I am sorry your stay did not live up to expectation but we do hope to welcome you back soon. Sofitel Brisbane Central

1
Everyone

After reserving a room several months ago, and a 21 hour flight from NYC, I was told upon entering the hotel to check in that the hotel oversold and I no longer had a room. They forced me to stay at the much lower standard Novotel and gave me zero credit back to compensate for changing the standard of the room!! Terrible management of a customer. Never stay at this Sofitel ever again.

By on May 1, 2018

Review comment responded on May 5, 2018

Bonjour, Allow me to apologise that on this occasion we were unable to accommodate you at Sofitel Brisbane Central. Due to an isolated issue, we were required to relocate your reservation and for this I apologise. We certainly take your feedback on board and will allow for improvement in this specific area should another issue arise in the future. Once again, thank you for your feedback and I do hope we are able to welcome you back again for a stay that aligns with our usual standard. Kindest regards, Hayden Hughes General Manager

5

great stay!

Everyone

Terrific location, staff and value for money. Very professional team and could not speak highly enough of the overall experience!!

By on May 29, 2017

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