Park Regis North Quay3.5 out of 5.0
Recent guest reviews
Very disappointed with the staff, service and quality of the room with things broken or dangerous in the room. Normally I stay elsewhere when in town but chose this place for a change, but I won't be choosing it again.
One quarter of the lounge room carpet was wet from the air conditioner leaking. The air conditioner was located on floor in the lounge room and blew directly on persons sitting on the lounge making it very cold to sit and enjoy watching Tv. There appeared to be one setting on air. When turned off the room smelt strongly of wet carpet. We payed for a roll away bed for our 6yr old granddaughter to sleep on, the bed was not in the room on arrival and still not in the room at 10.30pm. We had to attend reception and request the bed so our 6yr old granddaughter could go to bed. The door to the bathroom didn't appear to close properly and you could see into the bathroom from the side of the closed bathroom door. On check in the receptionist advised us there was no guarantee of guest parking under the building.
Felt it was unclear on the web site that we would be hit with expensive parking fees. Quite dingy hall ways. Paint peeling off wall in the living room. Room heater didn't work. No extractor fan in bathroom. Dirty stained spare blanket in wardrobe, which we gave to the house-keeper and later had to ask reception for a replacement. Just not a great/comfortable experience.
The location is great with views down the river, the staff were friendly and helpful. Room facilities were great with cooking facilities and a dishwasher, bath and shower but the room was pretty tired. It was great to have the bedroom with a door on it so that you could go to sleep at different times.
View from room was great, staff were friendly and even helped us with early check in. Parking was convenient but pretty expensive at $30 per day. Great value for money and awesome location. Only opportunity was cleanliness of room was below average (not all surfaces wiped down etc) Would definitely stay again mainly due to location and value for money.
The lady at the reception whose name is Petra was excellent, very frendly and professional. The room was beautiful with a magnificent view on the river. Even if the position is not in the center this can be easily reach with a nice walk
Best place we could have asked for. Awesome view- both city and river. Good value and would recommend to everyone. Hotel staff were courteous and made our stay pleasant. Love to come back. Thank you for excellent service.
Lovely comfortable, clean room with a great view. Underground parking was welcome but a bit tight for comfortable parking. Great location for walking to all most of this beautiful city's main attractions.
I just stayed here for two nights this week. Staff were just lovely and helpful. Thank you Petra and April for the great customer service. Lovely room, spacious, fantastic value and good facilities. Very central.
A short walk to CBD via George Street and a quick walk across Grey Street Bridge to South Bank or access by train from Roma Street Station. Found it convenient and lovely view across to South Bank from my room.
Reviews from Trip Advisor
64% of guests recommend this hotelTotal of 1092 reviews