Mercure Brisbane King George Square4.0 out of 5.0
Recent guest reviews
Great location near the centre of the city, only a 5 minute walk from the station if you are catching a train in from the airport. Good sized rooms and the Wi-Fi worked perfectly during my stay. Excellent buffet breakfast.
While my stay here was very affordable, I did expect more. At check in as a gold member there was no upgrade perhaps as it wasn't available , amenity gift or complimentary water in room. Welcome drinks however were given. The buffet breakfast was average. The room was average with a comfortable bed and reasonable bathroom. Primarily the price was my decision for staying here. It was in central Brisbane. Getting my bags that I placed on hold was not very fast at 1pm, having to wait for roughly 10 minutes for someone to arrive after telling the one person who was busy with other customers at reception. This was only frustrating as I needed to catch my flight and now needed to wait in line to collect the bag. The pool is still closed in which there was no mention at checkin. Overall I wouldn't stay back regardless of the affordable price.
Excellent buffet breakfast, friendly staff, complementary baby cot, good location, shared facility with Pullman Hotel, Concierge team helpful, would stay again, close to Central shopping area and train station
I looked at this hotel online both on booking sites and on their own website. From the images the hotel looks in good condition and wording such as "luxury" appears in offers and other text. We book 3 nights and looked forward to staying. The first impression was far from good. We drove to the hotel and managed to find the entrance to the car park after a few attempts. Small, dirty and smelly I have never seen a car park like that before. We found a spot and proceeded to reception. The main reception looks good, it gives you the impression that it is a nice place. We checked in and went to our room. First thing we noticed was a dirty lift and after stepping out on our floor, we were met by a old looking laundromat. Our room was 3 doors down. First impression of the room; old, not maintained, dirty and a cheap feel. The windows where dirty, the bed very very soft and had a big bend in the middle even without anyone sitting/laying on it. The shower had brown stains on the floor and the aircon panel had hair stuck on it from the previous guests. To top it of there was to warm bottles of water on the shelf with a price tag on $7.00 something that other hotels would offer complimentary in the fridge. Overall a very disappointing experience. We ended up leaving the hotel and on the way out got stung by a $28 bill for 40 minutes parking in the hotel car park. Don't waste your money here- there is far better places in Brisbane.
So we had a last minute change of plans which meant we had to swap our anniversary booking at the Sofitel to the Mercure. We booked the best available category a privilege room. On the positive side: Lovely fellow on the phone at room reservations, kindly allocated us room 1412 a larger style, corner room on the second highest floor, with fab views of Brisbane City Hall, historic Queen St buildings and the gorgeous architecture of the Albert St Uniting Church across the road. Also as it was our anniversary, we were surprised with a bottle of sparkling and a delightful desert plate of petit fours, for which we were very grateful. Sadly there were misses, The privilege room inclusions to be precise. Included were supposed to be gourmet tea and coffee, a bathrobe, slippers, complimentary internet, welcome amenity and magazines. When we were surprised with our bottle of bubbly, I was getting dressed for dinner the bathrobe would have saved much embarrassment. At that point we did ask about the inclusions but only the Bathrobes appeared. As silver Accor plus members we were provided drinks vouchers for the bar. Unfortunately the bar was not open at anytime we walked past. I did try to ring down to reception to check on the bars opening hours twice but the phone rang out twice. All in all though we had a nice stay despite all the negatives which were mainly little annoyances, rather than deal breakers. The staff on the whole seemed to try hard maybe just their attention to detail needs more attention to detail. If you are not into micro managing your stay avoid but if you are pretty easy going about things could be a good option. ps renovations still ongoing but we heard no construction noise during our stay. As the pool is part of the renovations we were offered a lift to the sofitel pool which is super nice but we had no time to take advantage of this this time round
Great location in center of city, staff very friendly and helpful. Unfortunately we were charge for mini bar items we did not have and it has been a long drawn out process getting a refund, still waiting after 3 weeks.
Each year we go to the city to visit the Christmas tree with our family. For the last two years we’ve added a stay at the a Mecure, which is the perfect location to visit the tree, watch the parade and partake in some Christmas shopping! The amenities are similar to other Mecure Hotels we have stayed in and the pricing was great. This year we mentioned our grandson loves clocks and he was treated so special on arrival and during our stay. When we went to the room (which overlooked the city hall clock) the staff had made a huge effort to acknowledge his love of clocks. So hats off to the staff for this extra care and attention that made our little grandson’s stay some to remember! Definitely going back later this year.
Fabulous location, close to the cbd and train/bus station. service at the hotel was brilliant! The concierge- Steve was lovely. Rooms very neat and clean, and the beds were very comfortable. We stayed with kids and would definitely stay again.
Great place in the centre of Brisbane, within walking distance of all the great spots, excellent service in the lobby especially from the concierge Steve, south bank with the kids was a full day of fun and a lovely walk down to the riverside restaurants for dinner
Located in the center of the city. Easy access to large selection of shops and restaurants. Five minutes from a local cinema. Room was ok but a little on the smaller side. Breakfast wasn’t included but not a surprise given the price point.
- Walking distance to Queen Street Mall and Roma Street Parkland
- Onsite dining
- Fitness center
- WiFi and wired Internet in rooms and public areas (fees apply)
Located in Brisbane Central Business District, Mercure Brisbane King George Square is adjacent to Brisbane City Hall and within a 5-minute walk of other popular sights like Queen Street Mall. This 194-room, 4-star hotel has a restaurant and a bar/lounge, along with a fitness center. Gallery of Modern Art and Wheel of Brisbane are also nearby.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is available for a fee.
All 194 air-conditioned rooms provide minibars, coffee makers, and safes. Guests can expect WiFi, wired Internet, and LCD TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are other standard amenities.
Guests of Mercure Brisbane King George Square enjoy a fitness center, WiFi in public areas, and conference space. Valet parking is available for AUD 45.00 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, express check-out, and free newspapers.
Reviews from Trip Advisor
64% of guests recommend this hotelTotal of 1007 reviews