Mercure Brisbane King George Square4.0 out of 5.0
Recent guest reviews
The hotel is in a great location to the Mall, South Bank and Roma st Station. Plenty of things to do just outside the doors. The staff were very pleasant and efficient. The room was adequate, a bit on the small side, and was looking very tired and would benefit from a makeover. Saying that, the room was clean and had everything that was needed. I wouldn't pay anymore than the discounted price that I got this room for though until it has had an upgrade. Would stay again.
Stayed here for one night in May 2017 for business. Enjoyed my stay, room was smallish but still plenty of room to move around. View was great even though the window was quite small. Room service was good.
I stayed here in March 2016 and was very satisfied especially with the attached restaurant. Sufficient to say I rebooked for a few days in February 1917 The compendiums informing one of hotel and nearby services had been removed and on enquiry was informed a previous management had removed them. The restaurant meals, especially breakfast had been downgraded, reduced selection of cereals, the big breakfast rather greasy and the buffet disappointing with regard to quality The hotel staff pleasant and helpful but the restaurant and bar staff much less so Good locattion
Stayed 2 nights in room 712. This is a corner room overlooking the Square & the church so we had a great view. A 5-6 minute walk to Queen Street Mall and Central Station made this the perfect location. The valet parking was quick and effortless & the lobby was very nicely decorated. There's a Restaurant, Bar, Coffee Shop & Massage Spa all conveniently located on the ground floor in addition to a Gym, rooftop Pool & Bar [under renovation currently] also. I found the staff to be both friendly & obliging with outstanding customer service skills. While our room was clean and fresh I felt it was on the outdated side. Having stayed here previously, in 2009, there appears to have been not a single update to the rooms themselves in that time. Therefore, they are a little tired, with a torn bed skirt, tap ware & mirror in the bathroom that has also seen better days & the old broken hairdryer still attached to the wall. I did however love that our room came with a bath tub rather than just a shower cubicle. We got a very good deal on the room, which included 2 double beds. At $45 per night for parking this is possibly one of the most expensive onsite car parks in the CBD. Having said that, we did have valet parking, which was a treat. Overall, I had a lovely stay and wouldn't hesitate to return when I travel back to Brisbane.
Room was clean and tidy. No outside noise (traffic) could be heard. All the staff were friendly and polite. I was impressed at the buffet breakfast to see that the hotel was using Queensland products. The location made it easy to get around the city'
My wife and I stayed at the Mercure in Brisbane for one night on our return to the UK. We chose this hotel because of its location and proximity to the airport. Pros: Reception staff are friendly and well trained. The hotel is in a good location, close to the city centre, shops and restaurants and the southbank. The rooms are a little small but space is adequate. Bathroom was clean with a good shower and sufficient space. As expected, there is a bar and fridge in the room so keeping drinks cool was not a problem. Cons: The first room offered was a little tired and in need of modernising. We asked to be moved and this the receptionist did without any issues. The second room offered was recently redecorated and brighter. The buffet breakfast was adequate but could be better given this is a 4* hotel. Room windows are small but allow enough natural light into the room Conclusion: We found the hotel to be adequate given its rating. We were informed that the hotel is running a programme to modernise rooms, I believed that this will bring it up to expected standards. Overall this hotel is adequate
My partner stayed in The Pullman tower for two nights to cover our stay in Brisbane prior to and after the Anzac day march as he is an ex serviceman. Staff from the time we arrived in our car were very friendly ,courteous and helped make our stay a very satisfying one . We had a room overlooking King George Square and it was spacious and comfortable ,we were on 10th Floor and had no noise issues . We were privileged to get the little extras such as water ,complimentary drinks and snack for afternoon tea on arrival but that is as an Accor member which I feel has been very much worth it over the years I have belonged . It is central to everything we needed and we have been before so very likely we will make this our regular spot for the Anzac day march
Excellent Service from Check in, concierge and housekeeping. Lovely thoughtful team of people. Only one concern - the bacon at breakfast was under cooked and the staff (or lack of) weren't very attentive on the breakfast shift. Also, it doesn't mention that parking is an extra cost - well no where obvious, so that did catch me out! Other than that, was a great stay.
Comfy bed & good aircon. However let down by tiny sized room, bathroom door with broken lock and poor shower/water pressure. Also be wary the fridge is incredibly small and full of mini bar items. Staff are super friendly & helpful!
Having stayed at the Pullman which is part of the same complex, I was interested to see the difference. Rooms are ok, decent size with everything you need. Bathroom is large with a big shower which is great. Drawbacks being the shower had no rail so I had to keep the soap on the ground.... It would be nice to have more than one small bar of soap and maybe some complimentary water. Worst part was, whilst I can understand they're upgrading, the floor smelled of paint and workers were hammering and a circ saw from 7am. No warning from check in. Very poor. The pool area is shared with the Pullman and has been under small renovation for months now. Same gym, small but with a few treadmills if you need.
Located in Brisbane Central Business District, Mercure Brisbane King George Square is adjacent to Brisbane City Hall and within a 5-minute walk of other popular sights like Queen Street Mall. This 194-room, 4-star hotel has a restaurant and a bar/lounge, along with a fitness center. Gallery of Modern Art and Wheel of Brisbane are also nearby.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is available for a fee.
All 194 air-conditioned rooms provide minibars, coffee makers, and safes. Guests can expect WiFi, wired Internet, and LCD TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are other standard amenities.
Guests of Mercure Brisbane King George Square enjoy a fitness center, WiFi in public areas, and conference space. Valet parking is available for AUD 45.00 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, express check-out, and free newspapers.
Reviews from Trip Advisor
64% of guests recommend this hotelTotal of 892 reviews