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The Willows

3.0 star property
Hotel with a 24-hour front desk, 3-minute walk to Brighton Beach

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Photo gallery for The Willows

Double Room, 1 Double Bed, Sea View | City view from property
Property entrance
View from property
Front of property
Free WiFi, bed sheets

Reviews

5.0 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
27 Lower Rock Gardens, Brighton, England, BN2 1PG
  • Place, Brighton Beach
    ‪1 min walk‬
  • Place, SEA LIFE Brighton
    ‪5 min walk‬
  • Place, Brighton Pier
    ‪6 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪40 min drive‬

Room options

View all photos for Single Room, 1 Twin Bed

Single Room, 1 Twin Bed | Free WiFi, bed sheets

Single Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, 1 Double Bed

Free WiFi, bed sheets

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double Room, 1 Double Bed, Sea View

Free WiFi, bed sheets

Double Room, 1 Double Bed, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, 1 Double Bed

Free WiFi, bed sheets

Economy Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Brighton

Located in Seafront within a 5-minute walk of Brighton Beach, The Willows is within a mile (2 km) of other popular attractions like Brighton Centre. The 14 rooms at this 3-star hotel include electric kettles and flat-screen TVs.

What's nearby

  • Brighton Beach - 1 min walk - 0.1 miles
  • SEA LIFE Brighton - 5 min walk - 0.3 miles
  • Brighton Pier - 6 min walk - 0.4 miles
  • Brighton Dome - 11 min walk - 0.6 miles
  • Brighton Centre - 15 min walk - 0.8 miles

Getting around

  • Preston Park Station - 8 min drive
  • Gatwick Airport (LGW) - 47 min drive

Restaurants

  • ‪Legends - ‬2 min walk
  • ‪The Royal Oak - ‬3 min walk
  • ‪The Volks - ‬3 min walk
  • ‪Seafood Restaurant - ‬2 min walk
  • ‪Meo Plants & Cafe - ‬4 min walk

About this property

The Willows

Hotel with a 24-hour front desk, 3-minute walk to Brighton Beach
Guests of The Willows have access to free WiFi in public areas. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations.
Guests can expect free WiFi and 30-inch flat-screen TVs with cable channels. Electric kettles and free toiletries are also standard.

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Exterior detail
Strawberry Fields
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  • Housekeeping
7.4 out of 10, Good, 422 reviews
$42 nightly
The price is $51
Dec 2 - Dec 3
Total with taxes and fees
Strawberry Fields

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

The Willows Hotel
The Willows Brighton
The Willows Hotel Brighton

Frequently asked questions

What's there to do around The Willows?

This hotel is situated in Seafront, just steps from Brighton Beach and Volk’s Electric Railway, and within a short walk of SEA LIFE Brighton. You'll also find Brighton Pier and Brighton Royal Pavilion less than a mile away.

Is there parking available at The Willows?

No, there isn't parking at this hotel.

Does The Willows include a casino?

No, The Willows doesn't have a casino.

Is there an indoor pool at The Willows?

No, there is no indoor pool at this hotel.

Are there hot tubs at The Willows?

No, this hotel doesn't have a spa tub.

Does The Willows have a restaurant with a breakfast menu?

No, The Willows doesn't have a restaurant that serves breakfast.

Will The Willows allow pets to stay free of charge?

No, pets aren't allowed at The Willows.

Does The Willows have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Willows?

The closest major airport to The Willows is Gatwick Airport (LGW), which is about 23.3 mi away.

Are there rooms with balconies at The Willows?

No, you won't find guestrooms with balconies at The Willows.

Reviews

The Willows Reviews

5.0

5.2/10

Cleanliness

5.8/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

5.4/10

Eco-friendliness
Rating 10 - Excellent. 5 out of 67 reviews
Rating 8 - Good. 10 out of 67 reviews
Rating 6 - Okay. 16 out of 67 reviews
Rating 4 - Poor. 18 out of 67 reviews
Rating 2 - Terrible. 18 out of 67 reviews

Reviews

4/10 Poor

Samuel

Disliked: Staff & service, property conditions & facilities, room comfort

Sometimes location is not everything!

We stayed for one night during the beach festival. The location is unbeatable, right by the beach, but the property itself is very outdated and doesn’t feel like a proper hotel. Check-in was quick and efficient, but the room was tiny and had a terrible smell, likely from an overpowering plug-in scent, which I had to unplug. Keeping the window open helped clear it out a bit. There were no bathroom amenities provided, which added to the overall disappointment. It’s a shame because the location is great and the place has real potential, but it seriously needs an update. Please do not use any scent in the room.
Stayed 1 night in Jul 2025

10/10 Excellent

Nevins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Laura

Disliked: Cleanliness, room comfort

Not great

Bed hard, very badly decorated, shower took 20 mins to get warm then went freezing while in it, no hot water in the sink, you get what you pay for.
Stayed 1 night in Jun 2025

10/10 Excellent

Guoqiang

Stayed 1 night in Jun 2025

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities, room comfort
Just wanted somewhere not expensive, comfortable & clean. Delivered - Thank you
Stayed 1 night in Jun 2025

8/10 Good

Lars-Ake

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

A good and safe short stay place

A very good location for staying in Brighton for a short visit. Has got everything that you need for a night or two. Longer stay with more time spent in the room than the sleeping and getting ready time would be an individual decision of whiat requirements are of importance or not for your own convenience.
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities

Good location but incredibly dirty!

The room was decorated nice but was very dirty. There were marks all on the toilet and shower floor that looked easily wipeable with a cloth. The hot water tap didn’t work. There was dust all over the room - on the lampshade and under bed was incredibly thick dust.
Stayed 1 night in May 2025

4/10 Poor

Charley

Liked: Cleanliness
Disliked: Property conditions & facilities

Wouldn't stay here again.

We stayed at this hotel for 1 night, as we came down for a festival. On arrival there was confusion over our names (two people with the same name) which lead to a mix up in rooms and a car parking space. This was frustrating given that I had just paid to park, then ended up being refunded and spent ages finding somewhere else to park, however we understood how that could have happen. We moved to our allocted room, as per our booking and my partner noticed the window did not have a lock. We did not feel safe staying in a room without a window lock, especially as the property currently has scaffolding up. We were moved to a other room (this now being the third room), the situation with the window being the same. We explained that whilst we appreciated it was difficult to open it from the outside, it was absolutely doable. Not only were our belongings unsafe whilst we were out, but we felt unsafe at night. Why bother having a door lock if you don't do the same on the windows? We returned to our original room. So after all these issues and 4 room changes, this delayed us on getting ready and meant what was supposed to be a really fun exciting night, became so unnecessary and avoidably stressful. The bed was okay, but squeaks every time you remotely moves and the decoration in the hotel is okay if you aren't looking hard enough. I guess you pay for what you get. The hotel is obviously getting a face lift externally, but it still has alot to be desired.
Stayed 1 night in May 2025

6/10 Okay

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty

Not a great stay, was very dirty, carpet had so many stains the seating part by the window which could have been lovely to look out to the sea was ripped and really filthy, as for the shower, we didn't have one, a slow trickle of water but the main reason didn't have a shower was because it was so dirty didn't look like it had been cleaned for months.
Stayed 1 night in Feb 2025

4/10 Poor

Jack

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The building tried. Hard to hide flaws with quirky paint scheme. First glance is very nice but facilities are awful. Our shower didn’t work and had to was using the sink. Bed was rock solid on a flimsy frame. Walls are not sound proof and anyone moving even a floor below would resonate in our room. Bloke snoring downstairs was soothing tho. Couple having sex in our ears was not so. Staff was incredibly friendly and never felt unsafe.
Stayed 1 night in Nov 2024

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The room was clean and the bed was comfy.sea view
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Not what I expected

Bad points: Arrived at the hotel to find that my booking was not on the list despite booking back in January. The staff member then asked us to wait outside as there was no indoor seating area meaning we had to wait with our luggage. After approx 15 minutes the staff member advised us he ‘found a room’ for us and gave us the key. The hotel is small and very compact, spread over 3 floors. The room I specifically stayed in felt very small and there was not much standing height. The bathroom was tiny and there was a small sink in the corner that was too small to do anything with. The room appears to need a revamp as there is dried marks on the wall that looks like old condensation. The room I stayed in looked nothing like the pictures. There was also a brown smear near the bed frame that I washed off myself, I refrained from flagging this to the staff as I knew there would be no other room to transfer to as the hotel was at capacity. The bed was very firm and uncomfortable and the room was overal very stuffy Good points: very close to city centre and beach front
Stayed 1 night in Jul 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Aleah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Evan

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No ventilation, poor quality seal on window. Mouldy sewage smell, no privacy filter or blind on roof light which can see into other rooms.
Stayed 1 night in May 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

jamie

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

4/10 Poor

Verified traveler

Traveled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Kathryn

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in Apr 2024

4/10 Poor

Nigel

Traveled with family
Disliked: Property conditions & facilities

Bit run down noisy odd set up

Stayed 3 nights in Mar 2024

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs!!!!

I booked a double room they tried to give me a single covered in flies when there was clearly two of us. Room was then changed to what I originally booked but then room was again filled with flies everywhere. Found a secret camera in one of the ceiling lights. The bathroom had to air vents. The window was full of mould. The rooms surrounding us were very loud during the night due to the thin walls. As the hotel is on a slope, our room was slanted with the head of the bed descending. Just a terrible dirty experience. Never again!!!!
Stayed 1 night in Mar 2024

6/10 Okay

Carissa

Stayed 1 night in Mar 2024

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid avoid and avoid

Avoid avoid and avoid this place, turn up couple minutes before checking in, and the door was locked, pressed the bell many times and no response, even phoned the three numbers they have pinned in a clear plastic wallet which was trenched and ripped and still no response, stayed around for 30mins and no one came, blue wall outside the front door was falling and very unsafe. Contacted Hotels.com answered their scripted question and they tried to contact them and they didn't have a response. Had an email today (6.3.24) from hotels.com saying I can't have refund as the property (who answered this morning 6.3.24) said they wouldn't give a refund as it was a nonrefundable room (again I will say no one was at the property nor answered the bell or the phone, and also didn't answer when hotels com phoned on the day I was supposed to stay... Please tell me how that is fair.... Please avoid this place and read all the review
Stayed 1 night in Mar 2024