4/10 Malo
Dan
23 nov. 2025
No le gustó: Servicio y personal y servicios
We booked a “cosy double” room for 2 nights, which was so tiny! The small double bed could only be accessed from one side, meaning I had to climb over my partner to get in and out of bed!
There was literally no space in the room, would be ok for one person, but not a couple. We requested to upgrade soon after we arrived but were told the hotel was fully booked. We had an awful first night and on day 2 we asked again for a different room and was again told no. We couldn’t face a second night in such an uncomfortable room, so we checked out in the afternoon, missing our 2nd night. We were told that they couldn’t refund us any of the £395 we spent. As well as this the bar and restaurant was closed the whole time we were there (including breakfast) Will never stay here again!!
Dan
Se hospedó 2 noches en noviembre de 2025
