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Recent guest reviews

Old and rundown. Would not honor $20 per night promotion because went through third party. Needs to be torn down. Dirty, doors won't shut, smells. Do not go here.

This property had a swift and friendly check in, clean rooms, and helpful staff.

Stayed for one night. The front desk staff were attentive, helpful and friendly. Hotel was clean & room was a good size. We didn’t hear any other guests while in our room. The pool and hot tub were nice & basically we had them to ourselves. Breakfast was a typical hotel breakfast and there was plenty of room to sit & it was not packed with guests. I would stay again.

It was easy to get in and out of. Staff was very friendly. My room needs new carpeting and a new hair dryer. The rest was great and we loved our room.

The staff was absolutely amazing the breakfast was piping hot every morning clean, coziness great location

The ac made a noise all night, like a dripping sound , very annoying, enjoyed the rest of the room

Hotel staff was friendly and helpful. Katie was particularly wonderful and made our stay a pleasant one. The location was terrific!

I enjoyed my stay. Everyone was accommodating from purchasing show tickets to extending my stay, at my request, for another three nights. The bed was comfortable, the atmosphere was quiet, the breakfast was delicious. Exercise Room fun. My husband enjoyed all the amenities, as well. And, he is a hard one to please. The hotel staff was wonderful and caring concerning all and any needs I may have. Thank you. My stay was wonderful.

Wonderful place to stay. Great staff. Reasonable priced.

OUR STAY AT BEST WESTERN MUSIC CAPITAL INN WAS BETTER THAN EXPECTED. I WILL BOOK AGAIN AND RECOMMEND ANYONE TO STAY THERE.

We stayed 4 days 3 nights they had a great breakfast nice rooms friendly staff.

Housekeeping do not clean your room everyday. I had even asked housekeeping to clean my room, empty my trash and asked for new towels before I left and came back and it wasn't done. I had to go get everything from the housekeeping. Even though she was still on my floor cleaning rooms after four hours later the same housekeeper that I asked if she could clean my room pleasantly. That was the only worst part about staying there. I did mention it to the front desk after I had checked out.

Very bad, no water in the morning, bad breakfast, too noisy. Never come back to this hotel.

Second visit here, we like this facility. First the staff is A-1 they are super friendly and want to really make sure your happy. That is great to find in this day and age, when so many forget that service is maybe all that sets you apart from other hotels. The overall structure, is good, and its relatively clean and quiet. Some hotels have much more noise in halls, but this was minimal. The breakfast was not as tasty as I like, but my spouse found it to be good. Traveled with another couple, they enjoyed their second visit here too. We would definitely stay again, the pricing was fair and considering summer is busy time, we had no waiting to get checked in, and easy checkout. Once the key card didn't work, but that happens at lots of hotels, if your key card touches magnetic stuff like car keys in pocket.

no water pressure, pillows were more like couch pillows, the maid serve came in we stayed 2 night maid the bed left us fresh towels left trash. so we had a pizza box and soda cans filling the trash. the bed you sunk to the middle. we paid $290.00 for 2 nights it was clean.

Good breakfast, quiet nice beds. Staff was friendly

It was our first time vacationing in Branson. The staff was great and very friendly. It rained for a lot of the trip but the lady in guest services helped us plan our activities around the rain and we had a blast!

We weren't sure where the location was when we made the reservation but everything we wanted to see was within walking distance. The room was very clean and comfortable. Very rarely do I stay anywhere where I can't think of at least one negative but this was one of those times. Very Positive all the way around.

The room was very clean and updated..The staff was friendly and helpful, especially the manager of the gift shop. We definitely will stay here again.

Shepherd Hill Expy Branson MO

Hotel highlights

  • Close to White Water
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Branson Theater District within a mile (2 km) of White Water, Best Western Music Capital Inn is within 2 miles (3 km) of other popular sights such as Titanic Museum. This 93-room, 3-star hotel has an indoor pool along with a 24-hour fitness center and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay.


Rooms

All 93 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.


Property features

At Best Western Music Capital Inn, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include a sauna, free WiFi in public areas, and a 24-hour business center.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 4

Suite, 2 Queen Beds, Non Smoking, Microwave

2 Queen Beds | Sleeps 6

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Guest reviews for Best Western Music Capital Inn

Everyone (10) Couples (5) Family (9)
2
Partner Couples

Old and rundown. Would not honor $20 per night promotion because went through third party. Needs to be torn down. Dirty, doors won't shut, smells. Do not go here.

By on Jun 11, 2021

Review comment responded on Jun 12, 2021

Sorry you needs weren't met during your stay with us. As per policy, and has been for many years, 3rd party sites do not qualify for points, always best to call the hotel direct for any questions regarding reservation. We serve many guests each year here in Branson, our most recent renovation was completed in 2017, the building itself is almost 30 years old. I'd be happy to look into the room you rented to see about a door not closing by itself, but you posted as anonymous. If you'd like to reach out to us please contact the hotel so we can further look into the claims.

5
Everyone

By on Aug 13, 2020

5
Family Family with small children

This property had a swift and friendly check in, clean rooms, and helpful staff.

By , from AR on Jul 28, 2020

5
Partner Couples

Stayed for one night. The front desk staff were attentive, helpful and friendly. Hotel was clean & room was a good size. We didn’t hear any other guests while in our room. The pool and hot tub were nice & basically we had them to ourselves. Breakfast was a typical hotel breakfast and there was plenty of room to sit & it was not packed with guests. I would stay again.

By on Mar 1, 2020

4
Family

It was easy to get in and out of. Staff was very friendly. My room needs new carpeting and a new hair dryer. The rest was great and we loved our room.

By on Sep 16, 2019

5
Family Family with small children

The staff was absolutely amazing the breakfast was piping hot every morning clean, coziness great location

By on Jul 2, 2019

Review comment responded on Aug 26, 2019

Awesome! Thank you for your kind words.

3
Family

The ac made a noise all night, like a dripping sound , very annoying, enjoyed the rest of the room

By on Jun 9, 2019

Review comment responded on Jun 10, 2019

Thanks for the feedback, I'll look into it.

5
Everyone

Hotel staff was friendly and helpful. Katie was particularly wonderful and made our stay a pleasant one. The location was terrific!

By on Dec 2, 2018

Review comment responded on Dec 3, 2018

Love it! I'll be sure to pass along your compliments to Katie. Thanks for staying with us.

5
Everyone

I enjoyed my stay. Everyone was accommodating from purchasing show tickets to extending my stay, at my request, for another three nights. The bed was comfortable, the atmosphere was quiet, the breakfast was delicious. Exercise Room fun. My husband enjoyed all the amenities, as well. And, he is a hard one to please. The hotel staff was wonderful and caring concerning all and any needs I may have. Thank you. My stay was wonderful.

By , from Kansas City, MO on Oct 26, 2018

5

nice, clean, polite people, great breakfast.

Everyone

Wonderful place to stay. Great staff. Reasonable priced.

By on Aug 21, 2018

Best Western Music Capital Inn

3257 Shepherd Hill Expy, Branson, MO 65616
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