We were beside stairs. Very loud. Day and night. Room smelled. Carpet was gross. Picture on orbitz showed a much nicer room. No carpet and recently redone. We stayed here 30 years ago. The room smelled and looked like nothing had been upgraded in all that time. Beds had egg shells in them instead of decent mattresses.
Very well maintained clean facilities, they take pride in their property
The manager was very very rude and gave me the bums Rush about checking out.
We really enjoyed our stay. It was nice and quiet, very clean, and the rooms looked like they had been recently updated. Outside was well-maintained, and the breakfast was superb.
The staff and rooms were great but I found mold and roaches in my bathroom
is the nastiest place I've ever stayed in my life there's menstrual blood on the bathroom door the air conditioner did not work and grease on the vanity walls
We arrived at 10 PM and there were no rooms available even though we paid in advance. There were old mattresses stacked up outside of the hotel.
This hotel was a pleasant surprise. It is not a "brand new" facility but we were very pleased with our stay. We will most likely stay here again in the future. The staff was professional and courteous. The room was clean and the beds were comfortable. The cost was affordable, the location is convenient for our needs and I will have this hotel on my list for our next trip.
My pet peeve is cleanliness of rest rooms. That in itself will reduce my overall impressions. That said, PLEASE train your cleaning staff to clean the underside of toilets well!! Scrub! Stuff gets collected under the "lip" of toilet bowls, both at motels and our homes. If they clean it well after every stay, it won't accumulate. Theck the one in Room 214-- ugh.
Located in Branson Theater District within a mile (2 km) of White Water, Willow Tree Inn is within 2 miles (3 km) of other popular sights such as Titanic Museum. This 84-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.
Free continental breakfast is included with your stay and awaits you on weekends from 7:30 AM to 9:30 AM.
All 84 air-conditioned rooms provide coffee makers and free local calls. Guests can expect to find free WiFi and cable TV. Pillowtop beds grant a restful night's sleep, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries.
At Willow Tree Inn, guests have access to an outdoor pool, free WiFi in public areas, and a seasonal outdoor pool. Free parking is available if you drive. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations. Additional amenities include free newspapers, a terrace, and laundry facilities.
We were beside stairs. Very loud. Day and night. Room smelled. Carpet was gross. Picture on orbitz showed a much nicer room. No carpet and recently redone. We stayed here 30 years ago. The room smelled and looked like nothing had been upgraded in all that time. Beds had egg shells in them instead of decent mattresses.
Very well maintained clean facilities, they take pride in their property
The manager was very very rude and gave me the bums Rush about checking out.
We really enjoyed our stay. It was nice and quiet, very clean, and the rooms looked like they had been recently updated. Outside was well-maintained, and the breakfast was superb.
The staff and rooms were great but I found mold and roaches in my bathroom
is the nastiest place I've ever stayed in my life there's menstrual blood on the bathroom door the air conditioner did not work and grease on the vanity walls
we are sorry for this and have just got new management all of this will be addressed and fixed we also have new help at the hotel we hope you will gave us a little time to get the hotel back to a good place and come see us again thank you for your review as this help us fix the problems
We arrived at 10 PM and there were no rooms available even though we paid in advance. There were old mattresses stacked up outside of the hotel.
we are sorry for this and have just got new management all of this will be addressed and fixed we also have new help at the hotel we hope you will gave us a little time to get the hotel back to a good place and come see us again thank you for your review as this help us fix the problems
This hotel was a pleasant surprise. It is not a "brand new" facility but we were very pleased with our stay. We will most likely stay here again in the future. The staff was professional and courteous. The room was clean and the beds were comfortable. The cost was affordable, the location is convenient for our needs and I will have this hotel on my list for our next trip.
I am so glad you had a great stay and hope you will come stay with us again soon.
We are very sorry that your stay was not pleasant, as we strive to ensure guest satisfaction. Thank you for taking the time to give us your review so that we know things we need to improve.