Best Western Plus Thornburg Inn & Suites

Sam who ran the breakfast area was wonderful. May daughter told her the pancake dough was out and Sam thanked her for telling her. She then asked my daughters name and they made a pancake together. Front desk help was sparse. Julie did her job, but didn’t love her vibe. For instance, when I asked her why the pol area was hotter than a sauna and explained our reason for staying their instead of another property was because the other property pool was broken. She snapped “the pool is working” the heat in the room is just stuck on. It sure was. My glasses completely fogged up and I had to sit in the doorway to even stand watching the kids play.

Great location. Clean hotel. Loved the little pancake machine.

Brand new hotel... Very clean... Spacious room....

The cleanness of everything, the beds were comfortable. Now that I think of it the one fault I had was the pillows were to thick and hard but all hotels I’ve stayed at has the same problem. Another plus was after 12hours on the road we found a good restaurant within 1/2 a mile.

My husband and I stayed here for a quick 2 night stay for a family function. The hotel was clean, staff was friendly, and our room was great.

Nice hotel close to I-95 Suite was not as large as expected.

The overall stay was nice. The only issue was parking. Many utility type trucks taking up 2 spaces or parked so a regular car couldn't park. A large camper and truck taking up at least 7 spaces in the back of the hotel. I'm lucky I found a parking space after I returned from my event.

We were on the way to Florida and we stayed only one night.

If you book through a 3rd party travel vendor(Expedia, Kayak etc), but sure to double check and confirm your reservations(and dates). We had booked 3 rooms for 2 nights and somehow the 1 of the 3 reservations did not get transmitted to this hotel's system, which left us short a room on a weekend where every other hotel in the area had no vacancies. The staff told us that we could "bunk up" but had no cots or any way to accommodate the guests whose room they did not have in their system, nor did they offer to help make other arrangements for them. We ended up having to make our own arrangements and drive an additional 30 minutes and pay 200$ for 1 room for 1 night. It was only after multiple requests and speaking to the GM that the request to refund the whole stay of the party effected by the error was granted. The hotel staff continued to blame the 3rd party booking site (and me) for the error, even after we showed them repeatedly that the information from the booking site was correct and I explained that I had called their front desk to confirm dates and room arrangements because I am obsessive in that way. Bottom line: Somehow the reservation information got changed from what we wanted(and paid for)and we were left without a room. Subsequently, while inquiring into a different problem with a DIFFERENT reservation with the same 3rd party site, I find out that the request for a refund for the above mentioned problem had not been made by the hotel staff. I went ahead and too

It was convenient off of I-95, clean, and met my expectations.

The staff could not be friendlier, nor more professional! Accommodations were immaculate. It was a very pleasant, comfortable stay, and would highly recommend.

Fairly new hotel, comfortable bed, the manager and the staff are nice, good breakfast and close to the Hwy 95 and Fredericksburg and there are few restaurants near by and gas station. The manager are very accomadatiin with what we need in our room. Thank you for making our stay comfortable.

My kids enjoyed their stay really well. Swimming Pool was little colder but that didn't refrain my kids to jump into water. We really liked it.

It's quiet. Near the interstate. Nice free breakfast.