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Best Western Plus The Connaught Hotel & Spa

4.0 star property
Victorian hotel with a full-service spa and bars

Choose dates to view prices

Photo gallery for Best Western Plus The Connaught Hotel & Spa

Standard Room, 1 Double Bed, Non Smoking, Balcony | Premium bedding, in-room safe, individually decorated
Reception
Exterior
Terrace/patio
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub

Explore the area

View in a map
30 West Hill Road, Bournemouth, England, BH2 5PH
  • Place, Bournemouth Beach
    ‪5 min walk‬
  • Place, Bournemouth International Centre
    ‪6 min walk‬
  • Place, Bournemouth Pier
    ‪9 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 95 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(18 reviews)
  • 135 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Non Smoking

  • 135 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Superior Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 175 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Executive Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Balcony

Standard Room, 1 Double Bed, Non Smoking, Balcony | Premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Balcony

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Non Smoking, Balcony

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Lodge)

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Twin Bed, Non Smoking (Lodge)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking (Lodge)

Standard Room, 2 Twin Beds, Non Smoking (Lodge) | Premium bedding, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Non Smoking (Lodge)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Lodge)

Standard Room, 1 Double Bed, Non Smoking (Lodge) | Premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking (Lodge)

Suite, 1 Double Bed, Non Smoking (Lodge) | Premium bedding, in-room safe, individually decorated

Suite, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Garden View

Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Balcony, Garden View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only)

Suite, 1 King Bed, Non Smoking (Shower Only) | Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking (Shower Only)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Garden View

Suite, 1 King Bed, Balcony, Garden View | Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Balcony, Garden View

  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • Sleeps 2

Spa King Suite

  • Sleeps 2

King Suite with Garden View

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Double Room with Balcony

  • Sleeps 2

Twin Room with Balcony

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

King Suite with Shower

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Lounge, Roll Top Bath, Balcony, Garden View

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Standard Single Room

  • Sleeps 1

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About the neighborhood

Bournemouth

Best Western Plus The Connaught Hotel & Spa places you in Bournemouth City Centre, within a leisurely stroll of popular sights such as Bournemouth International Centre and Bournemouth Beach. This 53-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Bournemouth Beach - 5 min walk - 0.3 miles
  • Bournemouth International Centre - 6 min walk - 0.4 miles
  • Oceanarium - 6 min walk - 0.4 miles
  • Bournemouth Pavillion Theatre - 9 min walk - 0.5 miles
  • Bournemouth Pier - 9 min walk - 0.5 miles

Getting around

  • Bournemouth Station - 8 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 14 min drive

Restaurants

  • ‪Old Harry Rocks Bar & Restaurant - ‬3 min walk
  • ‪the palm - ‬5 min walk
  • ‪Brewhouse & Kitchen - ‬5 min walk
  • ‪Ojo Rojo - ‬6 min walk
  • ‪Nala Lounge - ‬1 min walk

About this property

Best Western Plus The Connaught Hotel & Spa

Victorian hotel with a full-service spa and bars
At Best Western Plus The Connaught Hotel & Spa, guests enjoy a full-service spa, an indoor pool, and a gym. Self parking is available for GBP 12 per night. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers. Coffee makers, safes, and desks are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision. Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blakes Brasserie
  • The Gin Bar

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (3,003 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1850
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30.00
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 22 to September 23:
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)
The following facilities are closed on Monday and Tuesday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 17.50 per person
  • Self parking fee: GBP 12 per night
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Connaught
Best Western Connaught Bournemouth
Best Western Connaught Hotel
Best Western Plus Connaught Hotel Bournemouth
Best Western Plus Connaught Hotel
Best Western Plus Connaught Bournemouth
Best Western Plus Connaught
Best Plus The Connaught & Spa
Best Western Plus The Connaught Hotel
Best Western Plus The Connaught Hotel & Spa Hotel
Best Western Plus The Connaught Hotel & Spa Bournemouth
Best Western Plus The Connaught Hotel & Spa Hotel Bournemouth

Frequently asked questions

What is there to do within easy reach of Best Western Plus The Connaught Hotel & Spa?

This hotel is situated in Bournemouth City Centre within a short 8-minute walk of Bournemouth Beach and also 11 minutes on foot from Bournemouth Pier. You'll also find Oceanarium and Bournemouth Pavillion Theatre less than a mile away.

Is parking available on site at Best Western Plus The Connaught Hotel & Spa?

Yes, parking is offered for GBP 12 per night. Though parking is limited, accessible parking is also available.

Is there a spa at Best Western Plus The Connaught Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Swedish massages, couples treatments, and aromatherapy.

Does Best Western Plus The Connaught Hotel & Spa have a casino?

No, Best Western Plus The Connaught Hotel & Spa doesn't have a casino.

Is there an indoor pool at Best Western Plus The Connaught Hotel & Spa?

Yes, this hotel has an indoor pool along with a hot tub.

Is Best Western Plus The Connaught Hotel & Spa good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and a restaurant with al fresco dining.

Does Best Western Plus The Connaught Hotel & Spa have a hot tub?

Yes, this hotel has a spa tub.

Does Best Western Plus The Connaught Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Best Western Plus The Connaught Hotel & Spa serves a full breakfast for a surcharge each morning at Blakes Brasserie.

Does Best Western Plus The Connaught Hotel & Spa allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus The Connaught Hotel & Spa though service animals are welcome.

Are there connecting rooms at Best Western Plus The Connaught Hotel & Spa?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Best Western Plus The Connaught Hotel & Spa?

The closest major airport to Best Western Plus The Connaught Hotel & Spa is Bournemouth (BOH-Bournemouth Intl.), which is 6.9 mi away (14 minutes by car). Another top airport is Southampton (SOU), which is around 28 mi away.

Are there rooms with balconies at Best Western Plus The Connaught Hotel & Spa?

Yes, some guestrooms at Best Western Plus The Connaught Hotel & Spa offer a balcony.

Does Best Western Plus The Connaught Hotel & Spa have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Best Western Plus The Connaught Hotel & Spa.

Reviews

Best Western Plus The Connaught Hotel & Spa Reviews

8.4

Very Good

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 362 out of 901 reviews
Rating 8 - Good. 376 out of 901 reviews
Rating 6 - Okay. 109 out of 901 reviews
Rating 4 - Poor. 41 out of 901 reviews
Rating 2 - Terrible. 13 out of 901 reviews

Reviews

8/10 Good

Ben

Stayed 1 night in Jul 2025

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Emmanuel

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The room was dusty, and its had cobweb by the television.
Stayed 6 nights in Jun 2025

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Mark

Liked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Mrs Sharon

Stayed 1 night in Jun 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Property conditions & facilities, room comfort
Very friendly and helpful staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Lema

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely spa hotel
Stayed 2 nights in Apr 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and easy to get to hotel. Has its own car park. Swimming pool etc is lovely and well maintained.
Stayed 1 night in Jun 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

June 3rd stay

Lovely hotel, great welcome from friendly staff. We will happily stay there again.
Stayed 2 nights in Jun 2025

6/10 Okay

Josabe

Traveled with family
Disliked: Cleanliness, staff & service
The hotel was dated, the room was nice and spacious with dust everywhere.First day we opened the bed and found hair and a butterfly in the bed that was made up, this was really off putting.The room was quiet and the bed was comfortable.There is no refrigerator in the room which I thought it was standard for the price of the room, but the website does not state that there would be a refrigerator in the room, which is fair.Breakfast was a standard buffet with English breakfast and continental dry breakfast.There was no pancakes and if you require fancy, eggs Benedict, its £5.The garden is beautiful and the spa and pool is inviting but the hotel lacks atmosphere and needs updating.For the price, I could have stayed somewhere else in Bournemouth with a better experience.I would recommend The Marriot hotel or Hermitage hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I tried the evening meals on this stay and I thoroughly enjoyed the food, very tasty and fresh, staff were friendly, respectful and polite.
Stayed 2 nights in May 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Laura Helen

Traveled with family
A nice hotel that is looking tired. Our room was rather dusty with cobwebs on the balcony. It feels like no investment has been made in this hotel in a long time, which is a shame. Great location though and nice spa. Lovely breakfast and the staff at breakfast were great.
Stayed 4 nights in May 2025

6/10 Okay

Tara

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was lovely and a great location. I appreciate it was a busy bank holiday weekend with weddings on both nights I stayed there. However, smelling cannabis at 6pm as soon as I stepped out of my room across the floor and being woken at 2am from someone shouting in their room for over 30 minutes was a real surprise during my stay. I was staying alone in a room so felt quite unsafe when this happened and wasn’t something I wanted to report in a busy reception upon check out
Stayed 2 nights in May 2025

8/10 Good

Eamon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Mrs D Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely short break

Lovely stay, pool was very cold but jacuzzi was good. Pool area generally needs a refresh. Good breakfast buffet, no cooked veggie options but may have been available to order but not clear anywhere. Room was ok, clean, overlooked courtyard which is very nice. Bar has a large gin selection but no aperol!
Stayed 2 nights in May 2025

10/10 Excellent

Carl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Colin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed In room 34 comfortable but bathroom far far too small… otherwise excellent
Stayed 2 nights in Apr 2025

2/10 Terrible

Emily

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Marvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and helpful staff. Excellent food. Not sure the room upgrade was worth the money. Although bigger than other rooms the bathroom and fittings are pretty standard. Lovely hotel with a nice garden and lounge areas. Would book again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely stay, the room was clean and spacious. The spa facilities were great.
Stayed 2 nights in Mar 2025

8/10 Good

Jackie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay and would return. Great location, comfortable just wish parking was free for guests in the hotel car park we had disabilities and no.concession offered which was disappointing.
Stayed 2 nights in Mar 2025

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort

Nice old fashioned hitel

Excellent leisure facilities. Ordered extras but drink wasn’t in room on arrival. Breakfast cleared my tea and cutlery while I queried for bacon! I had left a walking stick against my table.
Stayed 1 night in Mar 2025

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