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Best Western Plus The Connaught Hotel & Spa

4.0 star property

Choose dates to view prices

Photo gallery for Best Western Plus The Connaught Hotel & Spa

Standard Room, 1 Double Bed, Non Smoking, Balcony | Premium bedding, in-room safe, individually decorated
Reception
A formal event space with rows of chairs, a central aisle, and a chandelier.
A restaurant with red upholstered booths, marble tables, and a bar area with a variety of bottles.
A hotel lobby with a reception desk, a pool area visible through glass walls, and a staircase.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi

Explore the area

View in a map
30 West Hill Road, Bournemouth, England, BH2 5PH
  • Place, Bournemouth International Centre
    ‪8 min walk‬
  • Place, Bournemouth Beach
    ‪8 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪11 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

A hotel room with a bed, a desk with a chair, a wardrobe, a mirror, and a nightstand with a lamp and flowers.

Standard Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 95 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a bed, bedside tables, a chair, and wall-mounted artwork.

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(24 reviews)
  • 135 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a nightstand, and a window with curtains.

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 135 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, two bedside lamps, a nightstand with a bottle of champagne and glasses, a chair, and three framed pictures on the wall.

Superior Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 175 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Executive Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking, Balcony

A hotel room with a large bed, two bedside tables, a headboard, and three framed pictures on the wall.

Standard Room, 1 Double Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Balcony

A hotel room with two beds, a chair, a nightstand, and a view of the outdoors.

Standard Room, 2 Twin Beds, Non Smoking, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Lodge)

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Twin Bed, Non Smoking (Lodge)

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking (Lodge)

Standard Room, 2 Twin Beds, Non Smoking (Lodge) | Premium bedding, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Non Smoking (Lodge)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking (Lodge)

Standard Room, 1 Double Bed, Non Smoking (Lodge) | Premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 1 Double Bed, Non Smoking (Lodge)

Suite, 1 Double Bed, Non Smoking (Lodge) | Premium bedding, in-room safe, individually decorated

Suite, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

A neatly arranged bedroom with a bed, bedside tables, a wardrobe, and wall-mounted artwork.

Suite, 1 King Bed, Non Smoking

  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Balcony, Garden View

A bathroom with a freestanding bathtub, a sink, a window, and a shower area.

Suite, 1 King Bed, Balcony, Garden View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only)

A hotel room with a bed, bedside lamps, a chair, and a window with curtains.

Suite, 1 King Bed, Non Smoking (Shower Only)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Balcony, Garden View

A neatly arranged bedroom with a bed, bedside tables, a wardrobe, and wall-mounted artwork.

Suite, 1 King Bed, Balcony, Garden View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a bed, bedside lamps, a desk with a lamp, a chair, a television, and a window with curtains.

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Single Room

A hotel room with a bed, a desk with a lamp, a chair, a dresser, and a window with curtains.

Standard Single Room

  • Sleeps 1
  • Free WiFi

Superior Double Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Bournemouth

Best Western Plus The Connaught Hotel & Spa places you in Bournemouth City Centre, within a leisurely stroll of popular sights such as Bournemouth Beach and Bournemouth International Centre. This 53-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Bournemouth International Centre - 8 min walk - 0.4 miles
  • Bournemouth Beach - 8 min walk - 0.4 miles
  • Oceanarium - 9 min walk - 0.5 miles
  • Bournemouth Pavillion Theatre - 11 min walk - 0.6 miles
  • Bournemouth Pier - 12 min walk - 0.7 miles

Getting around

  • Bournemouth Station - 14 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 21 min drive

Restaurants

  • ‪Smokin' Aces - ‬5 min walk
  • ‪Old Harry Rocks Bar & Restaurant - ‬4 min walk
  • ‪Pinocchio Ristorante - ‬5 min walk
  • ‪Brewhouse & Kitchen - ‬6 min walk
  • ‪Cristallo - ‬2 min walk

About this property

Best Western Plus The Connaught Hotel & Spa

At Best Western Plus The Connaught Hotel & Spa, guests enjoy a full-service spa, an indoor pool, and a gym. Self parking is available for GBP 12 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers. Coffee makers, safes, and desks are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision. Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Jul 9 - Jul 10
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 12 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blakes Brasserie
  • The Gin Bar

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (3,003 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1850
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30.00
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 22 to September 23:
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 17.50 per person
  • Uncovered self parking fee: GBP 12 per night
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Connaught
Best Western Connaught Bournemouth
Best Western Connaught Hotel
Best Western Plus Connaught Hotel Bournemouth
Best Western Plus Connaught Hotel
Best Western Plus Connaught Bournemouth
Best Western Plus Connaught
Best Plus The Connaught & Spa
Best Western Plus The Connaught Hotel
Best Western Plus The Connaught Hotel & Spa Hotel
Best Western Plus The Connaught Hotel & Spa Bournemouth
Best Western Plus The Connaught Hotel & Spa Hotel Bournemouth

Frequently asked questions

What is there to do within easy reach of Best Western Plus The Connaught Hotel & Spa?

This hotel is situated in Bournemouth City Centre within a 10-minute walk of Bournemouth Beach, Bournemouth Lower Gardens, and Durley Chine Beach. You'll also find Bournemouth Pavillion Theatre and Oceanarium less than a mile away.

How much does it cost to stay at Best Western Plus The Connaught Hotel & Spa?

As of Jul 6, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus The Connaught Hotel & Spa on Jul 12, 2026 start from $158, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Plus The Connaught Hotel & Spa?

Yes, uncovered parking is offered for GBP 12 per night. Though parking is limited parking, wheelchair-accessible parking is also available.

Is there a spa at Best Western Plus The Connaught Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Swedish massages, couples treatments, and aromatherapy.

Does Best Western Plus The Connaught Hotel & Spa have a casino?

No, Best Western Plus The Connaught Hotel & Spa doesn't have a casino.

Is there an indoor pool at Best Western Plus The Connaught Hotel & Spa?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Best Western Plus The Connaught Hotel & Spa?

There are plenty of amenities for couples at this hotel, including a garden-view restaurant, an indoor pool, and a full-service spa.

Does Best Western Plus The Connaught Hotel & Spa have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Best Western Plus The Connaught Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Best Western Plus The Connaught Hotel & Spa serves a full breakfast for a surcharge each morning at Blakes Brasserie.

Does Best Western Plus The Connaught Hotel & Spa allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus The Connaught Hotel & Spa though service animals are welcome.

Does Best Western Plus The Connaught Hotel & Spa have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Best Western Plus The Connaught Hotel & Spa?

The closest major airport to Best Western Plus The Connaught Hotel & Spa is Bournemouth (BOH-Bournemouth Intl.), which is 6.9 mi away (21 minutes by car). Another top airport is Southampton (SOU), which is around 28 mi away.

Are there rooms with balconies that I can book at Best Western Plus The Connaught Hotel & Spa?

Yes, some guestrooms at Best Western Plus The Connaught Hotel & Spa offer a balcony.

Does Best Western Plus The Connaught Hotel & Spa have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Best Western Plus The Connaught Hotel & Spa.

Best Western Plus The Connaught Hotel & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 391 out of 967 reviews
Rating 8 - Good. 397 out of 967 reviews
Rating 6 - Okay. 119 out of 967 reviews
Rating 4 - Poor. 45 out of 967 reviews
Rating 2 - Terrible. 15 out of 967 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gym and pool, located near beach and amenities
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Chris

£12 for car parking which was hidden I the hotel details but nice hotel clean and good amenities
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Precious Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
Superb stay!
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Darren

Liked: Amenities
Hotel is average and rooms have been updated. Parking spaces very compact.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
The staff were wonderful, the room was big and the bed was very comfortable, the pool and spa was a nice treat after a long day.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Linda

The hotel was very quiet clean and the staff are excellent,especially one of the mangers Thomas ,who was very helpful with are heating and all the advice he gave us .
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Giovanni

Staff member Thomas was very helpful and provided excellent customer service.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Peter

Liked: Amenities, property conditions & facilities
All good ,nice staff ,and nice pool
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Valdon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean staff was nice and friendly helpful spa was really good Only1 thing there was no food or snacks on Sunday evening
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nelly

Liked: Cleanliness, amenities, property conditions & facilities
We loved pur stay - we will certainly be back!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Really good value for money. Room was clean, shower was hot and had good pressure. The pool and spa facilities were lovely. Good location, and easy to park.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, amenities
Nice Spa facilities
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Good stay as always.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service
All was of a high standard
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sallie

Liked: Cleanliness, staff & service, amenities
Room was clean and spacious. Staff were excellent particularly waiting staff in the restaurant. Dinner was delicious & buffet breakfast had good choice.
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Pete

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff were nice, room was decent, food was shocking
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and very friendly staff
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Zaynab

Liked: Cleanliness, staff & service, amenities
The room was very clean.The staff were very kind, helpful and friendly. We loved the facilities at the hotel
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Monique

Liked: Cleanliness, amenities
Quite dated and noisy. I could hear everything from my room unfortunately so didn’t sleep well at all.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy but the spaces are tiny
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Chloe

Disliked: Cleanliness, staff & service, property conditions & facilities
Breakfast was a little cold, reception staff I found very rude and not welcoming. Told them there was blood on the sheets and they didn't change them I then had to ask the cleaner myself. Awful drainage smell in the bathroom.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in May 2024
Verified

10/10 Excellent

Lema

Liked: Cleanliness, amenities, property conditions & facilities
Lovely spa hotel
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
We felt that our stay exceed our expectations, all staff were friendly and nothing was too much trouble! Excellent service, definitely would return!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 1 night in Aug 2025