Sheets and bedding smelled horrible. I'm guessing someone soiled the bed earlier. AC was broke and did not cool - ended up sweating in my room with the AC cranked. No bars of soap or extra toilet paper. Not what I expect for Hampton Inn. I stay at those a lot and this one needs some work.
The staff were attentive and kind - even when we had someone above us who made a ton of noise all night. They took care of us and made it right and were very apologetic. Good location, near freeway.
Great staff all around. Did not like the surprise $7 a day parking fee. Receptionist mentioned that it was listed in the amenities section of the listing on Orbitz. It was not an obvious fee at the time of booking and felt that it was a cost that should just be included in the daily rental rate.
My towels were dirty when I checked in and the pay $7 to park in an open lot is just plain stupid.
There was a $7 fee for parking that I was not aware of. I should have been told about this ahead of time.
Pool was broken back security door did not function paid for outside parking in pitted driveway. Filthy
Average hotel. Rooms were stuffy and some parts weren’t very clean. The top of the towel shelf had about an inch of dust/dirt on it and the tub made loud cracking noises while standing to take a shower.
Hot tub was nice except it had loose debris, felt as if I went to the beach and brought back sand. Breakfast was okay, packaged eggs were rubbery some mornings. Staff was excellent.
The place was very clean and the staff was helpful when we needed something. We stayed a week and it was very comfortable. The grounds are kept up and looked nice.
Great place to stay - love the affordability - rooms are always clean. And it’s great to have coffee and a breakfast included!
Noisy fan outside north end entrance. Been that way for many months.
Dirt around perimeter of bath. Elevator lobbies lighting sick color. Carpeting in lobby like an off-price movie house. I watched the people sitting on those uncomfortable chairs at lobby high-top and the table is too high (or chairs too low) for most women and some men. Bath counter looks homemade. Wall paper hanging loose in exit stairs and elevator lobby--maybe more. Ceiling water stains in several places. Building care ignored for some time. Even after a remodel they will revert back to not maintaining bldg. to save money.
Breakfast was subpar, pool chemicals too strong (burning eyes and hard to breathe), window sill and sheer curtain in room littered with dead bugs. No vending machines available; however, you can buy a 12oz can of soda for $1.50 at the front desk. Overall, very disappointed with my experience here.
Hampton Inn Boulder - Louisville places you within a leisurely stroll of Coal Creek Golf Course and Superior Historical Museum. This 80-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Start your day off right with a free self-serve breakfast, served each morning from 7:00 AM to 9:00 AM.
37-inch LED TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include iPod docks, sitting areas, and refrigerators.
Guests staying at Hampton Inn Boulder - Louisville enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 7 per day. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
Sheets and bedding smelled horrible. I'm guessing someone soiled the bed earlier. AC was broke and did not cool - ended up sweating in my room with the AC cranked. No bars of soap or extra toilet paper. Not what I expect for Hampton Inn. I stay at those a lot and this one needs some work.
Thank you so much!
The staff were attentive and kind - even when we had someone above us who made a ton of noise all night. They took care of us and made it right and were very apologetic. Good location, near freeway.
Thank you so much for the feedback.
Great staff all around. Did not like the surprise $7 a day parking fee. Receptionist mentioned that it was listed in the amenities section of the listing on Orbitz. It was not an obvious fee at the time of booking and felt that it was a cost that should just be included in the daily rental rate.
Im sorry you were unaware of the parking fee before arriving. It is listed on all websites under amenites. It is not included in rate as the rate is taxed. By doing it as a seperate charge, it makes it a flat rate that is not taxed. If we added to the rate it would end up being an additional 10 with tax instead of just the flat 7 rate.
My towels were dirty when I checked in and the pay $7 to park in an open lot is just plain stupid.
I apologize the towels in the room were dirty, i will follow up with housekeeping and find out why we had dirty towels in a clean room.
There was a $7 fee for parking that I was not aware of. I should have been told about this ahead of time.
This is posted on all websites. I apologize you were not aware before arriving.
Thank you for the review.