We have always loved this resort but had stayed in the casitas before.This time we tried the hotel and were so glad we did! Such a lovely spot all the way around. Our room was spectacular, the staff was so friendly and accommodating. Even our pup loved his stay! The Bistro food is pricey but overall, we definitely give Del Zorro and its staff and management five big smiley faces!
Grounds were well kept. The rooms are clean and large! Love how the poolside rooms have direct access to the pool but still felt private. The pool itself was clean and warm. The fireplace in the rooms is a nice feature. You have to call to get it lit but they come right away when you call. The bathroom is spacious. Hotel staff is very polite, that includes the spa. Only complaint will be the hotel restaurant— food was not very good at all, service also needs some improvement. Overall, we enjoyed our stay and would stay again! Will just eat at Rams Hill next time to avoid Fox Bistro.
Love the Olympic size pool and warm desert breeze. The lights at night are subtle and the grounds are well kept so you can walk around in the warmth. Not sure why I got charged an extra $30 I usually avoid places that have these types of issues in their reviews because it feels like a total betrayal, theft, larceny just straight up not cool, unexplained, not itemized.
The overall layout is great - especially the free-standing casitas with private pools. Also, the star gazing area, which is kept darker than the rest of the property, is a really nice touch. I stayed in a casita. It was pretty dated on the inside. A refresh of paint, carpet and furniture / appliances would be helpful. Generally the staff was good, except for those working the restaurant at brunch on a Sunday. There were hardly any customers, and there were 3-4 servers / attendants, but I waited 10mins to be greeted at the host stand, and it took a long time to get the food. Overall, it’s a cool property - maybe just a little too pricey for what I got.
Only a little ding because when we got there the AC did not work in our room and the next day, the toilet clogged. However, both incidents were fixed 100% within an hour. Could have used more comfortable chairs on our balcony. Beautiful hotel and rooms.
The only thing was the temperature of the room - It was warm and the AC system is old and was not able to cool the room. It would also be nice to get the Golf Channel on television since there are already so many cable channels. Staff was excellent and friendly!
Relaxing time spent here at casa del Zorro. The staff was super friendly and accommodating and we enjoyed spending time by the pool (which we had all to ourselves.) the facilities are great and the garden room was roomy and even had a fridge. Our only complaint was that the rooms in the garden room have gaps on the sides of the blinds which takes away from the privacy. Walking along the path outside, if you happen to look into the room you would be able to see the bed, and other parts of the room. Also the bathroom where the toilet is has glass windows which are supposed to be private, but when its super dark outside and super light inside, well they arent quite as private.
Outstanding desert experience. Great value. Very warm and welcoming staff.
The most beautiful place in the desert. The grounds are stunning the staff is incredibly nice. The pool is perfect and the room was lavish!
Everybody from the front desk, spa and restaurant were very nice to my wife and I. All were eager to assist with anything we needed. The room was clean and the bed was comfortable. The hotel shuttle picked us up at our room and took us to town. When we called him to pick us up, he was there in 5 minutes. All around good time!
I came here for 3 nights (sat,sun,Mon) and it was an awesome time. I was able to bring my dog for $50. There was a pool right outside my room. The room was clean. The hotel was nice. It is a huge property, with lots of pools and places to walk and sit and write. The food was great every time. I will definitely be back!
Came to "retreat," and this place facilitated that.
Lovely room on the end, with direct access to pool. Very convenient! Jacuzzi was so nice and HOT! loved it! Room was very comfy and spacious, huge bathroom. All very nice. Would definitely stay again. Quite easy to hear neighbors. Snoring at night and then vacuuming in morning, but it wasn't obtrusive. We did have some very rowdy neighbors practicing aikido or something upstairs, but a call to front desk (twice) remedied that. Front desk wanted to make sure we were satisfied. Appreciative of that for sure. Dinner (salads) were fine. Not particularly special but server was very pleasant. Have had dinner at resort several times before and would return. Walked the one-mile track and enjoyed that! Will definitely try to use their complimentary bikes next time.
I love this place. I love the proximity to the OHV park, I love the tranquil setting, good food, and the relaxation this place provides. The fact that it is so dark at night means you can see all the stars that you normally miss in a big city. Incredible!
...for two things; 1) the in-room frig was not getting cold enough to preserve anything, and 2) there was not enough parking near the room. But there is much more to praise than to criticize. My family and I went down to Borrego Springs for an over-night stay so we could attend a "star tour" given by a local astronomer. Rates for this place are really affordable in the summer, but it does get well over 100 degrees during the day. I'm told by the staff that the room we got was about twice the price during the peak winter months. Perhaps at that price the cost/benefit math would would calculate out differently, but it would weed out some of the riffraff (but that's another story). The good news: Nice spacious room, comfortable beds, a pool just outside, double-pane windows (helps sound-proof from rowdy folks in the pool late at night), large two-sink bathroom, absolutely the best shower we've ever had at a hotel, a separate bath tub, fireplace (though the room did smell a bit of wood smoke), tile floors, free WiFi, cable flat-screen TV. There were numerous other amenities that we did not have the time to try out. Next time. Upon reflection, I do think that there may have been rooms in our building where there were multiple people each with their own cars. This may have contributed to the lack of parking. All I know is that when we returned from the 'star tour' late that night there was no parking at all near the room and we had to park some distance away.
We stayed 3 nights arriving around 7 the first evening after driving down from Oakland. Long drive, I would come from San Diego or LA area next time. The desert was beautiful despite being June and a little barren of blooms, but that's what I liked. The hotel has many walks, pools, fountains and plantings all nicely maintained and providing varied diversions walking within their 42 acres. Outside the grounds one is at the foothills of Anza Borrego State park. There are many trails and rugged hikes but also a broad experience of the same area can be done by car. Temperatures while we were there were approaching record highs so we did very modest hiking.
Quaint, quiet, beautiful grounds. Spacious and comfortable room with private patio. Excellent food...I highly recommend the French toast!
La Casa del Zorro places you adjacent to Anza Borrego Desert State Park. This 67-room, 4-star resort welcomes business and leisure travelers with 5 outdoor pools, a full-service spa, and free breakfast.
Free continental breakfast is included with your stay and awaits you on weekdays from 7:00 AM to 11:00 AM. This resort serves as home to a restaurant, which has garden views, along with a bar.
All 67 individually decorated rooms provide coffee makers, free local calls, and free bottled water. Guests can expect 32-inch flat-screen TVs with cable channels and DVD players, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other standard amenities include safes, ironing boards, and wardrobes or closets.
Guests of La Casa del Zorro have access to a full-service spa, 5 outdoor pools, and a fitness center. There's free parking and a free area shuttle. The front desk has multilingual staff that can help with luggage storage and concierge services. Other amenities at this spa resort include 4 spa tubs, a sauna, and outdoor tennis courts.
We have always loved this resort but had stayed in the casitas before.This time we tried the hotel and were so glad we did! Such a lovely spot all the way around. Our room was spectacular, the staff was so friendly and accommodating. Even our pup loved his stay! The Bistro food is pricey but overall, we definitely give Del Zorro and its staff and management five big smiley faces!
Grounds were well kept. The rooms are clean and large! Love how the poolside rooms have direct access to the pool but still felt private. The pool itself was clean and warm. The fireplace in the rooms is a nice feature. You have to call to get it lit but they come right away when you call. The bathroom is spacious. Hotel staff is very polite, that includes the spa. Only complaint will be the hotel restaurant— food was not very good at all, service also needs some improvement. Overall, we enjoyed our stay and would stay again! Will just eat at Rams Hill next time to avoid Fox Bistro.
Ms. Mia: Thank you greatly for your review. We are glad to hear your feedback of all aspect of our beautiful Resort. We are disappointed to hear that your experience with our Fox Bistro food and staff was below expectations; I will forward your review to our Food & Beverage managers. Please, do visit us again.
Thank you for the review. We always appreciate it when a guest takes the time to let us know how we did. I'm sorry we didn't meet your expectations. If you would like to contact me directly I would appreciate it. I am always available for a guests constructive criticism, it helps makes us better. Best, Curly Williams CHA. Resident Manager. La Casa del Zorro Desert Resort & Spa. Borrego Springs California.
Love the Olympic size pool and warm desert breeze. The lights at night are subtle and the grounds are well kept so you can walk around in the warmth. Not sure why I got charged an extra $30 I usually avoid places that have these types of issues in their reviews because it feels like a total betrayal, theft, larceny just straight up not cool, unexplained, not itemized.
First and foremost thank you for booking with La Casa del Zorro Desert Resort & Spa. We hope you enjoyed your stay. We always appreciate it when a guest takes the time to give us a review, thank you! We hope to see you again in the near future. Best regards Curly Williams, Front Office Manager. La Casa del Zorro Desert Resort & Spa, Borrego Springs California.
The overall layout is great - especially the free-standing casitas with private pools. Also, the star gazing area, which is kept darker than the rest of the property, is a really nice touch. I stayed in a casita. It was pretty dated on the inside. A refresh of paint, carpet and furniture / appliances would be helpful. Generally the staff was good, except for those working the restaurant at brunch on a Sunday. There were hardly any customers, and there were 3-4 servers / attendants, but I waited 10mins to be greeted at the host stand, and it took a long time to get the food. Overall, it’s a cool property - maybe just a little too pricey for what I got.
First and foremost thank you for booking with La Casa del Zorro Desert Resort & Spa. We're hope you enjoyed your stay. We always appreciate it when a guest takes the time to give us a review, thank you! The Star Gazing Theater is a nice area and we are going to be making some improvements so it's even better. I agree the Casita's can be a bit out-dated but we are aware of that and are starting a program to update and refresh them. We're blessed we're busy all summer long, especially with the Casita's so it will be a slow process but it will get completed. As for the Restaurant situation I apologize. I assure that is not out standard operating procedure. We do hope to see you again in the near future. Best regards Curly Williams, Front Office Manager. La Casa del Zorro Desert Resort & Spa, Borrego Springs California.
Hello Anonymous, First and foremost my apologizes for the late reply. Thank you for booking with La Casa del Zorro Desert Resort & Spa and we do hope you enjoyed your stay. We always appreciate it when a guest takes the time to give us a review, thank you! We hope to see you again in the near future. Best regards, Curly Williams, Front Office Manager. La Casa del Zorro Desert Resort & Spa, Borrego Springs California.
Only a little ding because when we got there the AC did not work in our room and the next day, the toilet clogged. However, both incidents were fixed 100% within an hour. Could have used more comfortable chairs on our balcony. Beautiful hotel and rooms.
First and foremost thank you for booking with La Casa del Zorro Desert Resort & Spa. I am glad to hear we got your AC and bathroom situation taken care in a timely manner. It's what we strive to do. We're glad you enjoyed your stay. We always appreciate it when a guest takes the time to give us a review. Thank you for the 5 out of 5!! We hope to see you again in the near future. Best regards Curly Williams, Front Office Manager. La Casa del Zorro Desert Resort & Spa, Borrego Springs California.
The only thing was the temperature of the room - It was warm and the AC system is old and was not able to cool the room. It would also be nice to get the Golf Channel on television since there are already so many cable channels. Staff was excellent and friendly!
Relaxing time spent here at casa del Zorro. The staff was super friendly and accommodating and we enjoyed spending time by the pool (which we had all to ourselves.) the facilities are great and the garden room was roomy and even had a fridge. Our only complaint was that the rooms in the garden room have gaps on the sides of the blinds which takes away from the privacy. Walking along the path outside, if you happen to look into the room you would be able to see the bed, and other parts of the room. Also the bathroom where the toilet is has glass windows which are supposed to be private, but when its super dark outside and super light inside, well they arent quite as private.
Hello Karon and thank you for your amazing feedback! We are so pleased to hear you and your furry friend enjoyed! I will ensure the staff receives these praises as well, thank you for taking the time. We welcome you back as soon as possible for a game of Life-Size Chess on the Event Lawn.