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Grand Hotel Francais - ex. Best Western

3.0 star property
Eco-certified hotel with a 24-hour front desk and a bar

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Photo gallery for Grand Hotel Francais - ex. Best Western

Exterior detail
Lounge
Comfort with 1 double bed, non-smoking | 1 bedroom, in-room safe, desk, laptop workspace
Lounge
Comfort with 1 double bed, non-smoking | Living area | Flat-screen TV, offices

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
12 Rue Du Temple, Bordeaux, NAQ, 33000
  • Rue Sainte-Catherine
    ‪3 min walk‬
  • Grand Theatre of Bordeaux
    ‪5 min walk‬
  • Place de la Bourse
    ‪8 min walk‬
  • Bordeaux (BOD-Merignac)
    ‪13 min drive‬

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Room options

View all photos for Superior Room, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking | 1 bedroom, in-room safe, desk, laptop workspace

Comfort with 1 double bed, non-smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for xxx Superior Single xxx

xxx Superior Single xxx | 1 bedroom, in-room safe, desk, laptop workspace

xxx Superior Single xxx

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Mobility Accessible, Ground Floor

Comfort Room, Mobility Accessible, Ground Floor | 1 bedroom, in-room safe, desk, laptop workspace

Comfort Room, Mobility Accessible, Ground Floor

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking | 1 bedroom, in-room safe, desk, laptop workspace

Comfort with 1 double bed, non-smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | 1 bedroom, in-room safe, desk, laptop workspace

Comfort Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Bordeaux

Located in Bordeaux City Centre, Grand Hotel Francais - ex. Best Western is within a 5-minute walk of Rue Sainte-Catherine and within 15 minutes of other popular attractions like Place de la Bourse. This 35-room, 3-star hotel welcomes guests with in-room amenities like electric kettles, flat-screen TVs, and offices.

What's nearby

  • Rue Sainte-Catherine - 3 min walk - 0.2 miles
  • Grand Theatre of Bordeaux - 5 min walk - 0.3 miles
  • Bordeaux Cathedral - 5 min walk - 0.3 miles
  • Place de la Bourse - 8 min walk - 0.4 miles
  • Place des Quinconces - 8 min walk - 0.4 miles

Getting around

  • Gambetta Tram Station - 1 min walk
  • Bordeaux-Benauge Station - 6 min drive
  • Merignac Airport (BOD) - 50 min drive

Restaurants

  • ‪Le Grand Café - ‬2 min walk
  • ‪Bistro Montesquieu - ‬2 min walk
  • ‪Quick - ‬2 min walk
  • ‪Le Dijeaux - ‬3 min walk
  • ‪L'Alchimiste - ‬2 min walk

About this property

Grand Hotel Francais - ex. Best Western

Eco-certified hotel with a 24-hour front desk and a bar
Guests of Grand Hotel Francais - ex. Best Western enjoy free WiFi in public areas, a business center, and free newspapers. Offsite parking is offered for a fee. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include laundry facilities and a reception hall.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Electric kettles, safes, and phones are other standard amenities.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 20 per day); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Family friendly

  • Babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (90 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 12 per pet (varies based on length of stay)
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Nearby parking fee: EUR 20 per day(1148 ft away; open 24 hours)
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel Francais
Francais Ex Best Bordeaux
Best Western Grand Hotel Francais
Grand Hotel Francais - ex. Best Western Hotel
Grand Hotel Francais - ex. Best Western Bordeaux
Grand Hotel Francais - ex. Best Western Hotel Bordeaux

Frequently asked questions

What can I see around Grand Hotel Francais - ex. Best Western?

This hotel is situated in Bordeaux City Centre within a 10-minute walk of Rue Sainte-Catherine and Place de la Bourse. You'll also find Cité du Vin and Bordeaux Exhibition Center within a short drive.

Is parking available on site at Grand Hotel Francais - ex. Best Western?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 20 per day (discounts available).

Does Grand Hotel Francais - ex. Best Western include a casino?

No, Grand Hotel Francais - ex. Best Western doesn't have a casino.

Is there an indoor pool at Grand Hotel Francais - ex. Best Western?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Grand Hotel Francais - ex. Best Western?

Couples staying at this hotel will appreciate amenities like a bar and concierge services plus some guestrooms include city views.

Does Grand Hotel Francais - ex. Best Western have a hot tub?

No, there isn't a spa tub at this hotel.

Does Grand Hotel Francais - ex. Best Western feature a restaurant that includes a breakfast menu?

Grand Hotel Francais - ex. Best Western offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Grand Hotel Francais - ex. Best Western allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Grand Hotel Francais - ex. Best Western for a fee of EUR 12 per pet, per night. The property also provides food and water bowls.

Does Grand Hotel Francais - ex. Best Western have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Grand Hotel Francais - ex. Best Western?

The closest major airport to Grand Hotel Francais - ex. Best Western is Merignac Airport (BOD), which is 16 mi away (50 minutes by car).

Are there rooms with balconies that I can book at Grand Hotel Francais - ex. Best Western?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city or courtyard views.

Grand Hotel Francais - ex. Best Western Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 479 out of 874 reviews
Rating 8 - Good. 310 out of 874 reviews
Rating 6 - Okay. 62 out of 874 reviews
Rating 4 - Poor. 16 out of 874 reviews
Rating 2 - Terrible. 7 out of 874 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel at a great location. The staff was very friendly and helpful as well.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in classic old charming part of Bordeaux. Excellent staff and delicious breakfast!
Stayed 1 night in Apr 2025

10/10 Excellent

Rosalind

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel is really beautiful outside. We booked last minute and could not complain. Staff were nice too and great location for going out
Stayed 1 night in Nov 2024

10/10 Excellent

christopher

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff very friendly with our dog. Well done
Stayed 2 nights in Mar 2025

10/10 Excellent

Levi

Stayed 1 night in Mar 2025

6/10 Okay

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Driving up and unloading by the front door was difficult. A nice location. Excellent staff, very helpful. The breakfast was nice but unfortunately not included. Our room faced a tiny courtyard. The room design was Spartan and plasticky. No shelf in the shower for any of your shampoos, etc.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stefan, Providence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Staff was great and always attentive. The bar was absolutely outstanding mixology spot.
Stayed 3 nights in Jan 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location. Fabulous staff and bartender! Would definitely stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Harvey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for sight seeing and very comfy rooms

Small hotel, great friendly service with a good breakfast. Small hotel in the middle of Bordeaux, walking distance from all. They arranged a daily taxi for us as being in that part of the city, It is hard to get an uber. Would definitely stay agian.
Stayed 3 nights in Oct 2024

10/10 Excellent

Marc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, service and rooms!

Friendly and helpful staff, excellent room, clean, safe area. Lobby bar has cool vibe. Hotel is in excellent location with plenty of restaurants & shopping close by. The streets of Bordeaux are very small, many closed off to traffic. Local building are very old but well kept. I felt safe and people & families were walking about. Taxi to train station was on $6.50.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Stayed 3 nights in Oct 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Extremely convenient situation right in the centre of things. Very quiet and relaxing, lovely bar and excellent breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

marc moshe

Liked: Amenities, property conditions & facilities
Very central clean and welcoming
Stayed 1 night in Oct 2024

8/10 Good

Lev

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Oct 2024

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very cozy bar with Excellent drinks. Location is perfect.
Stayed 2 nights in Oct 2024

6/10 Okay

Virginia

Stayed 2 nights in Sep 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shower cubicles are way too small.

Thé hotel service js good and the hotel condition is good. If you are a larger person you will need to breathe in or inhale to be able to close the shower door. I’m not especially large but I had to do this .
Stayed 1 night in Oct 2024

6/10 Okay

Janet

Traveled with group
Liked: Staff & service
The comfort room is small but fine for a short stay. Central location tram tickets can be bought at the hotel with reductions available for local attractions. Lots of restaurants in the area.
Stayed 3 nights in Oct 2024

8/10 Good

Laurie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Located just off the main shipping and pedestrian area, the hotel is in a small, quiet street. The area felt safe (we were 3 senior ladies with some mobility issues) and very accessible. Everyone staffing the front desk was fluent in English, friendly and efficient. Now that you have to request shampoo and cream rinse if you need it; it is not automatically supplied in the rooms. We had two rooms, one was on the first floor, handicapped accessible, and comfortably large and one (the single room) was elevator accessible and quite small but also comfortable to sleep in. The bar was a nice lounge that also functioned as a very comfortable meet-up space. (We only had wine but it was fully stocked.) During the day, before it was open to serving, it was a lovely, uncrowded place to wait, relax with friends, or read and reply to email. It has an old-world feel to it with me-, world comforts in it's seating.
Stayed 1 night in Sep 2024

10/10 Excellent

Leanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great part of the old town in Bordeaux. The staff were very helpful
Stayed 3 nights in Sep 2024

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More choice of teas in the room would be my only minor criticism
Stayed 3 nights in Sep 2024

6/10 Okay

Deborah

Stayed 1 night in Sep 2024

8/10 Good

Cynthia

Stayed 4 nights in May 2024

6/10 Okay

Eva

Liked: Cleanliness, staff & service
I have stayed here 5 times over 2 years. The hotel has in my opinion become a little shabby.
Stayed 1 night in Jul 2024

8/10 Good

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, nice room but quite small, great shower
Stayed 2 nights in Sep 2024