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Best Western Grand Hotel Francais

3.0 out of 5.0

Recent guest reviews

Nice clean hotel with phenomenally good location right in the heart of the city. Friendly staff and great value. Breakfast is average but no complains about anything else. Great job, will return again!

My wife and I stayed for three nights. The room was perfectly adequate, clean and comfortable. Like many hotels they tend to be stingy on in room tea and coffee! Great location - within walking distance of the sights and shops of central Bordeaux and if you come off the main roads there are some fabulous restaurants. Room (303) overlooked the quiet Rue du Temple. Lovely old building. Breakfast was super - great coffee, fresh orange juice and an ample choice of continental breakfast foods supplemented by sausage, bacon and scrambled eggs. Good value for money hotel which, although only three stars (officially), deserves four for its location and lovely, helpful staff.

We were very impressed with this really good hotel. Very comfortable room, excellent breakfast and super location right in the centre. Parking is very close by...5 minute walk to Les Grandes Hommes where you can get a discount if you ask the hotel. Cost us 45 euros for 3 days and you can take the car in and out with the same ticket.

This hotel is but beautiful. The rooms are spacious and overlook the quaint street. It is situated extremely centrally in Bordeaux and is very good value given its proximity to key sites. It's extremely easy to get around Bordeaux from this hotel. Highly recommend if you don't want to break the bank but would like to stay somewhere that is well placed within the city.

Location is central on a nice side street with convenient access to sights and museums. A very lovely hotel, not inexpensive but worth it especially for the exceptional service. We sprung for a larger room for our stay and was glad we did. The extra room, comfortable bed and expresso machine was wonderful after a day of sightseeing. When we booked, we asked for a room on a high floor, overlooking the street and we were accommodated no problem. Staff was wonderful, spoke English and was eager to help with our (many) requests. Room rates include a full breakfast of sausage, eggs, breads, cakes, juice, yogurt, fruit salad, etc. etc. in a lovely setting. Everything impressive and delicious. Totally recommend this hotel.

I made a mistake by booking for a single, not paying attention to the web site. I called to BW and corrected the error to a double. What I got was very small room with no closet on the back of 4th floor. At the end of stay, I was charged an additional 56 Euro for one nite, not a good deal. So be careful booking through TripAdvisor . The hotel itself is charming and in the middle of everything. The front desk staff are very nice and helpful. Breakfast was above average. Other than that, it is not a bad place to stay for a night or two. Be mindful of room size.

Very good hotel - spacious room which was spotlessly clean. Bathroom was small but adequate with a separate toilet. Breakfast area was nicely set out (beside reception) with a good selection of food. Staff at reception were friendly and helpful. Location was ideal - in the centre of Bordeaux just around the corner from the main shopping area with lots of restaurants. Although this is a busy area the hotel itself was actually very quiet as it is in a pedestrianised street.

Super hotel in the middle of this lovely city. Excellent location. Rooms are great, everything you need. The staff were friendly and helpful throughout our stay. We only breakfasted here so can't comment on dining but breakfasts were super.

Very well located Hotel. Small bathroom but for the price had no complaints the rainfall shower was lovely. We had an almost silent room on the 4th floor even with the windows open all night. The reception staff were very polite and helpful. Very reasonably priced mini bar too.

We stayed 2 nights in the spring in one of the hotels larger rooms on the first floor. The hotel is in the pedestrian district and so there is no reason to be concerned by traffic noise although the odd group of passing revelers may wake you up. The room was a decent size with Spears bath/shower and WC. The wardrobe was fine for a weekend but unlikely to work for a longer stay of a week. The reception team were really helpful for an earlier booking cancelled due to bad weather. The breakfast was extremely good for a hotel of this type in France. Plenty of choice and a machine for juicing oranges. It is also included in the price. Small lounge area should you get to visit during an Atlantic storm!! Overall a solid 3*hotel. Code NPS

12 Rue Du Temple Bordeaux Gironde

Hotel highlights

  • Walking distance to Cathedrale St. Andre and Aquitaine Museum
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • 24-hour front desk

Cathedrale St. Andre is within a 5-minute walk of Best Western Grand Hotel Francais while other popular sites like Aquitaine Museum are within a 15-minute stroll. The 35 rooms at this 3-star hotel include minibars and coffee makers and guests can enjoy free breakfast. It's in central Bordeaux and also a short walk from Maison du Vin de Bordeaux and Musee des Beaux-Arts.


Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 10:30 AM. Satisfy your hunger from the comfort of your room with room service.


All 35 air-conditioned rooms provide minibars, coffee makers, and safes. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include phones and desks.

Property features

Best Western Grand Hotel Francais features free WiFi in public areas, conference space, and free newspapers. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables.

Room options

Comfort Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Superior Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Comfort Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Superior Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

79% of guests recommend this hotel

Total of 467 reviews