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Holiday Inn Express West Jefferson by IHG

2.5 star property
Hotel in West Jefferson with free breakfast and a fitness center

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Photo gallery for Holiday Inn Express West Jefferson by IHG

Free daily continental breakfast
Exterior
Room amenity
Rooftop terrace
Desk, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
203 Hampton Place Ct, West Jefferson, NC, 28694
  • Place, Saint Mary's Episcopal Church
    ‪18 min walk‬
  • Place, Appalachian State University
    ‪32 min drive‬
  • Place, Sugar Mountain Resort
    ‪61 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

Room amenity

Standard Room, 1 King Bed (LEISURE)

9.4 out of 10
Exceptional
(13 reviews)
  • 230 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Bath Shower Combo)

Desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Bath Shower Combo)

8.8 out of 10
Excellent
(3 reviews)
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)
  • 230 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications) | Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility)

Desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) | Desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(28 reviews)
  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower) | Desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

West Jefferson

Located within a mile (2 km) of Saint Mary's Episcopal Church, Holiday Inn Express West Jefferson by IHG is within 2 miles (3 km) of Ashe County Cheese Store. This 58-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Saint Mary's Episcopal Church - 18 min walk - 1.0 mile
  • Appalachian State University - 32 min drive - 26.1 miles
  • Tweetsie Railroad - 38 min drive - 28.5 miles
  • Grandfather Mountain - 61 min drive - 48.8 miles
  • Sugar Mountain Resort - 61 min drive - 42.6 miles

Getting around

  • Roanoke Regional Airport (ROA) - 164 min drive

Restaurants

  • ‪Cruisers American Grill - ‬4 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Monte D Rey - ‬3 min drive
  • ‪Subway - ‬3 min drive
  • ‪Wendy's - ‬3 min drive

About this property

Holiday Inn Express West Jefferson by IHG

Hotel in West Jefferson with free breakfast and a fitness center
Guests staying at Holiday Inn Express West Jefferson by IHG enjoy an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, free newspapers, and phones are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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6.4 out of 10, 563 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2010
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM—-2 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel West Jefferson
Hampton Inn West Jefferson
Holiday Inn Express West Jefferson Hotel
Holiday Inn Express West Jefferson

Frequently asked questions

Are free cancellation options available at Holiday Inn Express West Jefferson by IHG?

Holiday Inn Express West Jefferson by IHG offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What can I see around Holiday Inn Express West Jefferson by IHG?

This hotel is located in West Jefferson, close to Mount Jefferson State Park, Mountain Aire Golf Club, and Jefferson Landing. You'll also find New River State Park and Ashe County Cheese Store within a short drive.

Is parking available on site at Holiday Inn Express West Jefferson by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express West Jefferson by IHG include a casino?

No, Holiday Inn Express West Jefferson by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express West Jefferson by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

Is Holiday Inn Express West Jefferson by IHG good for couples?

Couples staying at this hotel will appreciate amenities like an indoor pool plus some guestrooms include hydromassage showerheads and hill views.

Does Holiday Inn Express West Jefferson by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express West Jefferson by IHG have a restaurant with a breakfast menu?

Holiday Inn Express West Jefferson by IHG offers free continental breakfast each morning though there is no restaurant.

Will Holiday Inn Express West Jefferson by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express West Jefferson by IHG.

Are there connecting rooms at Holiday Inn Express West Jefferson by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Holiday Inn Express West Jefferson by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express West Jefferson by IHG.

Reviews

Holiday Inn Express West Jefferson by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 367 out of 540 reviews
Rating 8 - Good. 119 out of 540 reviews
Rating 6 - Okay. 28 out of 540 reviews
Rating 4 - Poor. 18 out of 540 reviews
Rating 2 - Terrible. 8 out of 540 reviews

Reviews

10/10 Excellent

Nikki

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When we arrived, the room was on second floor. They changed to top floor for us.
Stayed 1 night in Aug 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the room layout and the king-size bed. It was comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Rick

Stayed 1 night in Aug 2025

8/10 Good

Pamela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast was great. Lots of choices!
Stayed 1 night in Aug 2025

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet. Excellent breakfast. Very pleasant staff.
Stayed 3 nights in Aug 2025

4/10 Poor

Donna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
After several calls regarding my delayed travel, the wrong credit card was not only charged but, I paid $278 for 1 night! I have not received a partial refund as told.
Stayed 1 night in Jul 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Walter

Stayed 1 night in Jul 2025

10/10 Excellent

Sharla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. We will stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying there. Will visit again
Stayed 3 nights in Jun 2025

10/10 Excellent

Manuel

Stayed 2 nights in Jul 2025

8/10 Good

Edward

Traveled with partner
There was nothing to do anywhere around there.
Stayed 2 nights in Jul 2025

8/10 Good

AMY, ROCK HILL

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
EVERYTHING WAS FINE, BREAKFAST COULD BE FRESHER BUT EDIBLE.
Stayed 6 nights in Jul 2025

8/10 Good

Evelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Room was nice, but a little small. Free breakfast was very good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Wendell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Traveled with family
Convenient to Old Barn Winery.. Easy check-in, clean, comfortable beds. Great coffee in lobby. Excellent breakfasts varieties.
Stayed 2 nights in Jul 2025

8/10 Good

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

West Jefferson Gem!

This property has the most convenient location in West Jefferson. The staff is courteous and professional, and the free breakfast is good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yana

Stayed 1 night in Jun 2025

8/10 Good

Malinda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenience
Stayed 1 night in Jun 2025

10/10 Excellent

Geri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well kept.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GreT
Stayed 1 night in Jun 2025

10/10 Excellent

Lauren

Stayed 1 night in Jun 2025

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