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Holiday Inn Express West Jefferson by IHG

2.5 star property

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Photo gallery for Holiday Inn Express West Jefferson by IHG

A modern breakfast bar with a coffee machine, yogurt, eggs, and milk dispenser.
A seating area with a sofa, two armchairs, and a small table with a phone and a menu.
A hotel room with a large bed, a separate bathtub, a bedside table with a lamp, and a framed picture on the wall.
A lobby with a curved reception desk, a fireplace, a television, and framed artwork on the walls.
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
203 Hampton Place Ct, West Jefferson, NC, 28694
  • Place, Saint Mary's Episcopal Church
    ‪18 min walk‬
  • Place, Appalachian State University
    ‪32 min drive‬
  • Place, Tweetsie Railroad
    ‪36 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 230 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (LEISURE)

A hotel room with a large bed, two bedside tables, a chair, and a lamp.

Standard Room, 1 King Bed (LEISURE)

9.4 out of 10
Exceptional
(16 reviews)
  • 230 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Bath Shower Combo)

A hotel room with a large bed, two bedside tables, a chair, and a lamp.

Standard Room, 1 King Bed (Bath Shower Combo)

8.8 out of 10
Excellent
(3 reviews)
  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed with Sofa bed

A hotel room with a large bed, two bedside tables, a chair, and a lamp.

Premium Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)
  • 230 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a desk, two lamps, a coffee maker, a chair, and an ottoman.

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 230 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Mobility)

A hotel room with a large bed, two bedside tables, a chair, and a lamp.

Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 230 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

A hotel room with a large bed, two bedside tables, a chair, and a lamp.

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 230 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(30 reviews)
  • 230 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 230 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 230 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

West Jefferson

Located within a mile (2 km) of Saint Mary's Episcopal Church, Holiday Inn Express West Jefferson by IHG is within 2 miles (3 km) of Ashe County Cheese Store. This 58-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Saint Mary's Episcopal Church - 18 min walk - 1.0 mile
  • Mountain Aire Golf Club - 7 min drive - 3.4 miles
  • Appalachian State University - 32 min drive - 26.4 miles
  • Tweetsie Railroad - 36 min drive - 30.1 miles
  • Sugar Mountain Resort - 55 min drive - 43.4 miles

Getting around

  • Roanoke Regional Airport (ROA) - 164 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Lassen Lodge at Ashe Lake - ‬7 min drive
  • ‪Bobby D's - ‬5 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬6 min drive
  • ‪Hillbilly Grill - ‬19 min walk

About this property

Holiday Inn Express West Jefferson by IHG

Guests staying at Holiday Inn Express West Jefferson by IHG enjoy an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, free newspapers, and phones are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 2010
  • Double-glazed windows
  • Fireplace in lobby
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 1 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
  • Select guestrooms
  • Swimming pool
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM—-2 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel West Jefferson
Hampton Inn West Jefferson
Holiday Inn Express West Jefferson Hotel
Holiday Inn Express West Jefferson

Frequently asked questions

Are free cancellation options available at Holiday Inn Express West Jefferson by IHG?

Holiday Inn Express West Jefferson by IHG offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express West Jefferson by IHG?

As of Jul 11, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express West Jefferson by IHG on Aug 9, 2026 start from $133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Holiday Inn Express West Jefferson by IHG?

This hotel is located in West Jefferson, close to Mount Jefferson State Park, Mountain Aire Golf Club, and Museum of Ashe County History. You'll also find New River State Park and Ashe County Cheese Store within a short drive.

Is there parking available at Holiday Inn Express West Jefferson by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express West Jefferson by IHG include a casino?

No, Holiday Inn Express West Jefferson by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express West Jefferson by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Holiday Inn Express West Jefferson by IHG?

Couples staying at this hotel will appreciate amenities like an indoor pool plus some guestrooms include a hill view and a hydromassage showerhead.

Are there hot tubs at Holiday Inn Express West Jefferson by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express West Jefferson by IHG have a restaurant with a breakfast menu?

Holiday Inn Express West Jefferson by IHG offers free continental breakfast each morning though there is no restaurant.

Will Holiday Inn Express West Jefferson by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express West Jefferson by IHG.

Are there connecting rooms at Holiday Inn Express West Jefferson by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies at Holiday Inn Express West Jefferson by IHG?

No, there aren't any guestrooms at Holiday Inn Express West Jefferson by IHG that offer a balcony.

Holiday Inn Express West Jefferson by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 387 out of 578 reviews
Rating 8 - Good. 129 out of 578 reviews
Rating 6 - Okay. 33 out of 578 reviews
Rating 4 - Poor. 19 out of 578 reviews
Rating 2 - Terrible. 10 out of 578 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good variety for breakfast
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Jan 2026
Verified

8/10 Good

Raymond

Liked: Cleanliness
Very nice room and friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking, staff was friendly and helpful. Property inside and out were clean.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a really good stay. The service was great and the staff was friendly. Very comfortable rooms and beds. The variety of the breakfast and access to coffee was fantastic.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Leslie

Liked: Cleanliness, staff & service, amenities
Staff was very nice. Hotel is in need of updates in the rooms. Especially the bathroom.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying there. Will visit again
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Sharla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. We will stay here again.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Size of room and helpful staff
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, decent breakfast, quiet, our room looked out to the woods which was nice, and it had wall thermostat, no noisy heater!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
having stayed may times, this stay was much better then the last, starting with the folks at the front desk
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms that friendly staff
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, affordable hotel. The staff was friendly and breakfast was very good.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Marion

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, good breakfast
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in kind of late and checked out fairly early, so not very long stay. Overall, what we did experience was all good: Clean room, friendly staff, breakfast was adequate, parking was great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brooks

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds,good breakfast,would stay here again
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The last 4 times we’ve visited this hotel, the pool has not been in working order. This is a big disappointment for our 4 year old. However this is still the best option in West Jefferson, pool availability notwithstanding
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot breakfast with healthy options
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Susan

Convenient to Old Barn Winery.. Easy check-in, clean, comfortable beds. Great coffee in lobby. Excellent breakfasts varieties.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

CATHY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been coming to West Jefferson for several years now and always enjoy staying at this Holiday Inn Express. Very convenient location and amenities are what we need. Always clean and breakfast is good with healthy options like yogurt and fruit. Coffee service area is very nice to have too !
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet. Excellent breakfast. Very pleasant staff.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property in a convenient location. Will definitely stay here next time I am in the area.
Stayed 1 night in May 2024