Absolutely horrible! Today Governor Cooper issued a State of Emergency due to hazardous weather conditions and we could not make our trip from Apex to the mountains, because the Tweetsie Railroad ride this evening was canceled for that SAME reason. We had every intention of going to this hotel and yet now they are absolutely refusing to give us our money back for just one night, even though we cannot go due to weather safety reasons and not by choice. State of Emergency is issued for the whole state, other activities are canceled and gave us a refund but this hotel cannot accommodate a refund???!!! Do NOT deal with this business. The manager Sam is unreasonable and very rude.
Room and bathroom were inviting and clean. Staff very friendly and helpful.
Boxwood Lodge places you next to Pisgah National Forest and within a 5-minute walk of Blowing Rock Auditorium. This 23-room motel welcomes guests with in-room amenities like refrigerators, microwaves, and coffee makers.
Guests can expect free WiFi and 55-inch flat-screen TVs with cable channels. Refrigerators, microwaves, and coffee makers are also standard.
At Boxwood Lodge, guests have access to free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations.
Absolutely horrible! Today Governor Cooper issued a State of Emergency due to hazardous weather conditions and we could not make our trip from Apex to the mountains, because the Tweetsie Railroad ride this evening was canceled for that SAME reason. We had every intention of going to this hotel and yet now they are absolutely refusing to give us our money back for just one night, even though we cannot go due to weather safety reasons and not by choice. State of Emergency is issued for the whole state, other activities are canceled and gave us a refund but this hotel cannot accommodate a refund???!!! Do NOT deal with this business. The manager Sam is unreasonable and very rude.
Room and bathroom were inviting and clean. Staff very friendly and helpful.
Hi Debby, thank you for taking the time to leave us your review! We are glad to hear you enjoyed your stay and hope to see you again next time you're in Blowing Rock!
Diana, I do sincerely apologize that you were unable to make your trip as you had planned due to the snowstorm. Our cancellation policy requires 72hr notice in order to cancel without penalty but, in this case, we thought our offer of an open-ended rescheduling of your reservation was a fair compromise. I am sorry that you felt you were unable to make use of this rescheduling and I hope that you are able to come and experience tweetsie and all of the other fun things winter in Blowing Rock has to offer in the future. -Sam