Great stay again. Quick check in, many options for live music. And superb breakfast.
We booked a room with a balcony, pool and garden view, but when we arrived we were given a room with a balcony that was shared with another unit, the view of a brick wall. The carpet is worn, sticky, and it smelled of smoke, even though the room was a non smoking room, somebody has smoked in there for years and the room was permeated with smoke smells. floors and all of the lamps were dirty. There were cob webs all over. The bathtub was not draining properly. There was some kind of convention going on and it was very noisy.
The breakfast was amazing. Everything was clean and comfortable.
The Riverside is great for pet owners or people who want to hang out at the Sandbar and pool. It is also a great spot on the Boise River. However the cleanliness of the room and outdatedness of the hotel is not great. We had to have a maintenance person come up to fix the TV, the room didn't feel clean, and the grass area surrounding our building was dead and ugly. We also had a fire alarm at one point and I did not hear it in the bathroom, if I had been alone and it had been a real fire, I would have had no idea. Also, we didn't know why the fire alarm went off?
Bathroom tile needed some repair, maybe more than one hand towel in there, otherwise a very pleasant stay. My favorite feature: soft closing doors!!!
Was very nice situated along the Boise river!The staff were very friendly and the morning breakfast experience was very nice. There were lots of amenities available, and if we weren’t on a road trip, could have stayed longer.
Wonderful place on the River to spend a few days with the family (2 adults, 9yr old, and 3yr old). We all enjoyed the live music you could hear while playing in the pool in the afternoon. Good food on site and cookies in the evening at the front desk. Check in and out was a breeze and we received a great recommendation for a local restaurant. Will stay here again next time we are in Boise.
Great location, good entertainment, great breakfast.
Nice setting next to the river, and very good restaurant.
Great stay, great staff and we're looking forward to our next stay.
Beautiful hotel, lots of things to do on property. THE BEST BREAKFAST!
Breakfast is in-replicable!!!!! Serene room, beautiful view.
It was a move place. Clean. Good amenities and nice bedding. Would definitely refer
I enjoyed everything about this hotel. It was classy, clean, and comfortable. The breakfast buffett was delicious. The pool and Sandbar is great for families and couples. It also has a walking/biking path behind the hotel.
The rooms are beautiful!..the only complaint is the bathrooms need upgrading!..the shower plumbing is old and the water pressure.nkt too strong and the water changes temperature alot.
The hotel has a great vibe and style. The complimentary breakfast is standard. Rooms are quite nice.
Loved breakfast, didn't like the long wait. Loved bar & staff.
The breakfast was THE BEST THAT I HAVE HAD ANYWHERE.
Boise State University is within 2 miles (3 km) of The Riverside Hotel, BW Premier Collection while other popular attractions such as Boise Centre are within 3 miles (5 km). This 300-room, 3.5-star hotel has 2 restaurants along with conveniences like a winery and an outdoor pool.
Free buffet breakfast is served on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to noon. Enjoy dining at one of 2 onsite restaurants including Riverside Grill, which specializes in local cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
All 300 recently renovated rooms feature microwaves, refrigerators, and coffee makers. 55-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Free local calls and ironing boards are other standard amenities. Housekeeping is available once per stay.
The Riverside Hotel, BW Premier Collection features a winery, an outdoor pool, and a 24-hour gym. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a spa tub, free WiFi in public areas, and a conference center.
Great stay again. Quick check in, many options for live music. And superb breakfast.
We booked a room with a balcony, pool and garden view, but when we arrived we were given a room with a balcony that was shared with another unit, the view of a brick wall. The carpet is worn, sticky, and it smelled of smoke, even though the room was a non smoking room, somebody has smoked in there for years and the room was permeated with smoke smells. floors and all of the lamps were dirty. There were cob webs all over. The bathtub was not draining properly. There was some kind of convention going on and it was very noisy.
Thank you for your feedback. We always appreciate hearing from our guests, be it good or bad as this is how we can improve. It is comments such as yours that help us know about areas we need to work on.
The breakfast was amazing. Everything was clean and comfortable.
We are so pleased to see you enjoyed your stay!
The Riverside is great for pet owners or people who want to hang out at the Sandbar and pool. It is also a great spot on the Boise River. However the cleanliness of the room and outdatedness of the hotel is not great. We had to have a maintenance person come up to fix the TV, the room didn't feel clean, and the grass area surrounding our building was dead and ugly. We also had a fire alarm at one point and I did not hear it in the bathroom, if I had been alone and it had been a real fire, I would have had no idea. Also, we didn't know why the fire alarm went off?
We would like to hear how we can turn your 3 star review into a 5 star review. Please call the hotel and ask for our General Manger, Kathy Pidgeon.
Bathroom tile needed some repair, maybe more than one hand towel in there, otherwise a very pleasant stay. My favorite feature: soft closing doors!!!
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!
Was very nice situated along the Boise river!The staff were very friendly and the morning breakfast experience was very nice. There were lots of amenities available, and if we weren’t on a road trip, could have stayed longer.
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!
Wonderful place on the River to spend a few days with the family (2 adults, 9yr old, and 3yr old). We all enjoyed the live music you could hear while playing in the pool in the afternoon. Good food on site and cookies in the evening at the front desk. Check in and out was a breeze and we received a great recommendation for a local restaurant. Will stay here again next time we are in Boise.
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!
Great location, good entertainment, great breakfast.
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!