Lancaster House

4.0 star property
Family-friendly hotel with 2 restaurants and a full-service spa
VIP Access

Choose dates to view prices

Photo gallery for Lancaster House

Lobby
Outdoor spa tub
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Kitchen
  • Pet friendly
  • Bar
  • Parking available

Explore the area

Map
Paralela Autonorte No 106B - 28, Bogotá, Distrito Capital, 110111
  • Unicentro Bogotá
    ‪3 min drive‬
  • Hacienda Santa Barbara Mall
    ‪4 min drive‬
  • Andino Shopping Center
    ‪5 min drive‬
  • Bogotá (BOG-El Dorado Intl.)
    ‪16 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Family Suite, 2 Bedrooms

8.4 out of 10
Very good
(5 reviews)
  • 900 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

Junior Suite, 1 Bedroom, Terrace

8.8 out of 10
Excellent
(10 reviews)
  • 645 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Junior Suite, 1 Bedroom

8.8 out of 10
Excellent
(34 reviews)
  • 613 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Bogotá

Located in Usaquén within a mile (2 km) of La Castellana National Theater, Lancaster House is within 2 miles (3 km) of other popular sights such as Virrey Park. This 4-star hotel has 55 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and a 24-hour gym.

What's nearby

  • Unicentro Bogotá - 3 min drive - 1.4 miles
  • Virrey Park - 3 min drive - 1.6 miles
  • Hacienda Santa Barbara Mall - 4 min drive - 2.3 miles
  • 93 Park - 4 min drive - 2.3 miles
  • Andino Shopping Center - 5 min drive - 2.5 miles

Getting around

  • Estación Usaquén Station - 11 min drive
  • San Antonio Station - 18 min drive
  • El Dorado Intl. Airport (BOG) - 36 min drive

Restaurants

  • ‪Combo Express Donde Lucho - ‬10 min walk
  • ‪Tostao' - ‬2 min walk
  • ‪Boru - ‬9 min walk
  • ‪Seratta Gourmand Market - ‬5 min walk
  • ‪J&R - ‬9 min walk

About this property

Lancaster House

Family-friendly hotel with 2 restaurants and a full-service spa
Lancaster House features a full-service spa, karaoke, and a 24-hour gym. If you drive, self parking is USD 5 per night, or you can take advantage of the airport shuttle (available 24 hours) for USD 35 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect 100-cm LCD TVs with satellite channels and DVD players, along with free WiFi and wired Internet. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Kitchens, MP3 docks, and dining areas are also available. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour health club, a hot tub, and a sauna.

Children under 15 years old are not allowed in the health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Bali has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy. The spa is open daily.

Languages

English, French, Hebrew, Hungarian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bistro 106
  • Chimney Bar
  • Gatsby

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Karaoke
  • Library
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • DVD player
  • Free rollaway/extra bed
  • High chair
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (646 square feet of space)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (13 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (35 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1996
  • Communal living room
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 100-cm LCD TV with premium satellite channels
  • DVD player
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen
  • Microwave
  • Mini-fridge
  • Minibar
  • Separate dining area
  • Stovetop

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night, plus a deposit of USD 20 per night
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 35
  • Christmas Eve (December 24) Gala Dinner per child: USD 25 (up to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 65
  • New Year's Eve (December 31) Gala Dinner per child: USD 30 (up to 12 years old)
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 35 per vehicle (roundtrip, maximum occupancy 4)
  • Self parking fee: USD 5 per night
  • Pet deposit: USD 20 per night
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-4:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lancaster House Aparthotel
Lancaster House Aparthotel Bogota
Lancaster House Bogota
Lancaster Hotel Bogota
Lancaster House Hotel Bogota
Lancaster House
Lancaster House Aparthotel Bogotá
Lancaster House Aparthotel
Lancaster House Bogotá
Aparthotel Lancaster House Bogotá
Bogotá Lancaster House Aparthotel
Aparthotel Lancaster House
Lancaster House Bogota
Lancaster House Hotel
Lancaster House Bogotá
Lancaster House Hotel Bogotá

Frequently asked questions

Is a free cancellation option available at Lancaster House?

Lancaster House provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What is there to do around Lancaster House?

This hotel is situated in Usaquén, close to 93 Park, Unicentro Bogotá, and Andino Shopping Center. You'll also find Hacienda Santa Barbara Mall and Parque la Colina within a short drive.

Is parking available on site at Lancaster House?

Yes, parking is offered for USD 5 per night. Accessible parking and bicycle parking are also available.

Is there a spa available at Lancaster House?

Bali is the hotel's spa and services include hot stone massages, deep-tissue massages, and Ayurvedic treatments.

Does Lancaster House feature a casino?

No, Lancaster House doesn't have a casino.

Will I find an indoor pool at Lancaster House?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What amenities will couples enjoy at Lancaster House?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as a bar.

Does Lancaster House have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Lancaster House have a restaurant with a breakfast menu?

Yes, Lancaster House has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Lancaster House allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Lancaster House for a fee of USD 20 per pet, per night. A deposit of USD 20 per night is collected.

Does Lancaster House have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Lancaster House?

The closest major airport to Lancaster House is El Dorado Intl. Airport (BOG), which is 9.8 mi away (36 minutes by car).

Can I book a room with a balcony at Lancaster House?

Yes, some guestrooms at this hotel offer either a furnished balcony or a furnished patio where guests can enjoy city views.

Does Lancaster House have a wedding venue on site?

There are wedding services available at Lancaster House if that's in your vacation plans.

Lancaster House Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 568 out of 1005 reviews
Rating 8 - Good. 223 out of 1005 reviews
Rating 6 - Okay. 95 out of 1005 reviews
Rating 4 - Poor. 49 out of 1005 reviews
Rating 2 - Terrible. 70 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph Leonard, Montgomery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Concetta, warner robins

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and attentive staff!
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra

Liked: Staff & service, amenities, property conditions & facilities
The location is excellent, the staff is very friendly and the buffet breakfast was the best!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Guillermo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

sara, Oranjestad

Traveled with family
Liked: Cleanliness, staff & service
What is unique about the place is that there is no airconditioning. And you hear everybody and everything. Is like having your bed in the lobby
Stayed 9 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities
Stayed 1 night in Mar 2025

10/10 Excellent

JOSE

Stayed 1 night in Mar 2025

6/10 Okay

Ramon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant and breakfast service are good. I was frustrated that in two different days I had no hot water.
Stayed 5 nights in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Maria Gabriela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price and the value are unbeatable. The property is located close to everything and the service is outstanding.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ivelisse

Stayed 6 nights in Mar 2025

6/10 Okay

Carlos

Stayed 1 night in Feb 2025

10/10 Excellent

Rubi, Fort Lee

Stayed 7 nights in Feb 2025

10/10 Excellent

Jorge

Stayed 6 nights in Feb 2025

10/10 Excellent

Oscar, Jacksonville

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Although it is older construction and deco, suites are spacious and very comfortable. Quality and variety of breakfast buffett is excellent.
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria Gabriela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent value for money proposition. The only thing is that the hot water is just look warm and you have to let it run for a long time. I wish they had better hot water.
Stayed 3 nights in Feb 2025

6/10 Okay

Johny

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Good breakfast. Friendly and helpful staff. Noise from AutoPisto is too much and non-stop all night.Couldn't sleep well any night. Terrible Wi-Fi: I work remotely. Calls got disconnected very frequently. websites didn't load. Couldn't do video calls/google meetings. Speedtest showed download speed = 0.85 Mbps
Stayed 7 nights in Feb 2025

10/10 Excellent

Emilia maria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Feb 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great !
Stayed 2 nights in Feb 2025

6/10 Okay

Juan Carlos

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Service is great but the beds are very old and mattress really hard. Breakfast is good and the people in the front desk are very friendly.
Stayed 5 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed a month. Staff excellent. Hotel clean. All good. Good value.
Stayed 6 nights in Feb 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The attention of the employees is excellent.
Stayed 4 nights in Feb 2025

10/10 Excellent

Daniel

Stayed 7 nights in Jan 2025

10/10 Excellent

Jeff

Stayed 3 nights in Jan 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 4 nights in Jan 2025