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Down Hall Hotel

4.0 star property
Hotel in Bishop's Stortford with a full-service spa and a health club

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Photo gallery for Down Hall Hotel

Lounge
Suite | Premium bedding, down comforters, in-room safe, desk
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Lounge
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Matching Road, Hatfield Heath, Bishop's Stortford, England, CM22 7AS
  • Place, Saint Nicholas Church, Moreton
    ‪9 min drive‬
  • Place, The Gibberd Garden
    ‪11 min drive‬
  • Place, Hatfield Forest Country Park
    ‪11 min drive‬
  • Airport, London (STN-Stansted)
    ‪17 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down comforters, in-room safe, desk

Classic Double Room

8.8 out of 10
Excellent
(36 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Premium bedding, down comforters, in-room safe, desk

Executive Double or Twin Room

9.2 out of 10
Wonderful
(20 reviews)
  • 64 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, in-room safe, desk

Superior Double Room

7.6 out of 10
Good
(5 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Premium bedding, down comforters, in-room safe, desk

Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estate Patio Room

Estate Patio Room | Premium bedding, down comforters, in-room safe, desk

Estate Patio Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Bishop's Stortford

Down Hall Hotel is located within a 15-minute drive of Hatfield Forest Country Park and Pishiobury Park. This 98-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Saint Nicholas Church, Moreton - 9 min drive - 6.0 miles
  • The Gibberd Garden - 11 min drive - 5.8 miles
  • Hatfield Forest Country Park - 11 min drive - 5.6 miles
  • Bishop's Stortford Golf Club - 12 min drive - 8.6 miles
  • Rhodes Arts Complex - 13 min drive - 8.2 miles

Getting around

  • Sawbridgeworth Station - 9 min drive
  • Stansted Airport (STN) - 15 min drive

Restaurants

  • ‪The Bull - ‬9 min drive
  • ‪The Shed - ‬8 min drive
  • ‪Secret Garden - ‬9 min drive
  • ‪Queen's Head Inn - ‬9 min drive
  • ‪George IV - ‬8 min drive

About this property

Down Hall Hotel

Hotel in Bishop's Stortford with a full-service spa and a health club
Guests staying at Down Hall Hotel enjoy access to a full-service spa, a gym, and a sauna. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include free WiFi in public areas, an outdoor tennis court, and meeting rooms.
32-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, portable fans, and safes are also available.
An outdoor tennis court and a health club are featured at the hotel. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Grill Room

Things to do

  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 9,591 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 1322
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per pet (varies based on length of stay)
  • Dogs only
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 40.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 19.50 per person
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3 PM—-5:30 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Down Country Hall
Down Hall Country
Down Hall Country Hotel
Down Hall Country House Bishop's Stortford
Down Hall Hotel Spa
Down Hall Country House Hotel Bishop's Stortford
Down Hall House
Hotel Down Hall
Down Hall Country House
Down Hall Hotel
Hotel Down Hall Country
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel Bishop's Stortford

Frequently asked questions

Is a free cancellation option available at Down Hall Hotel?

Down Hall Hotel provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What can I see within easy reach of Down Hall Hotel?

This hotel is located in Bishop's Stortford, close to Hatfield Forest Country Park, Southern Parkland Country Park, and Rhodes Arts Complex. Pishiobury Park is also within a driving distance of 4.5 mi.

Is parking available on site at Down Hall Hotel?

Yes, self parking and long-term parking are offered for free at the hotel.

Is a spa located at Down Hall Hotel?

There is a full-service spa available for guests to enjoy and services include prenatal massages, deep-tissue massages, aromatherapy, and couples treatments.

Does Down Hall Hotel have a casino at the property?

No, Down Hall Hotel doesn't have a casino.

Will I find an indoor pool at Down Hall Hotel?

No, there is no indoor pool at this hotel.

Is Down Hall Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Down Hall Hotel have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Down Hall Hotel have a restaurant that serves breakfast?

Yes, Down Hall Hotel serves a cooked-to-order breakfast for a surcharge on weekday mornings at The Grill Room.

Will Down Hall Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Down Hall Hotel for a fee of GBP 20 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Down Hall Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Down Hall Hotel?

The closest major airport to Down Hall Hotel is Stansted Airport (STN), which is 8.6 mi away (15 minutes by car). Another top airport is London City Airport (LCY), which is located 29 mi away (50-minute drive).

Are there rooms with balconies at Down Hall Hotel?

Yes, some guestrooms at Down Hall Hotel offer a patio and may feature garden views.

Does Down Hall Hotel have a wedding venue?

Take advantage of the wedding venue at Down Hall Hotel if you plan to say "I do" during your trip.

Down Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1002 reviews
Rating 8 - Good. 260 out of 1002 reviews
Rating 6 - Okay. 92 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Jonathan

Stayed 1 night in Oct 2025

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel. Staff are fantastic. Found food and drinks very expensive. Overall had a lovely stay
Stayed 1 night in Oct 2025

10/10 Excellent

Paulina

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Down Hall Hotel. Our room was spacious with direct access to the garden. Great hospitality and delicious food at the restaurant. Our dog was so happy there! Thank you so much for hosting us!
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand place to stay in the country with lovely spa facilities.
Stayed 2 nights in Oct 2025

8/10 Good

Gill

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Sep 2025

8/10 Good

Gerald

Traveled with group
Liked: Cleanliness, amenities
All good, will be back
Stayed 2 nights in Oct 2025

10/10 Excellent

Sue

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent venue - super clean very helpful staff and an amazing massage . Nothing not to like !
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Abi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful and peaceful stay for my birthday - staff very kindly upgraded my room. I had the most relaxing facial at the spa which was worth every penny! I also really enjoyed the fish and chips from the restaurant. Cleanliness was overall good, but could've been improved when it came to stains on the sofa in the room, occasional hairs left on furniture and insects found in-between the window frames. I understand some of these can be difficult to remove, but that attention to detail would've have made the stay 10/10 for me.
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Stayed 2 nights in Sep 2025

10/10 Excellent

juliet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Lovely hotel and really enjoyable stay
Stayed 3 nights in Sep 2025

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Booked in the blazing heat, unfortunately no air con in the room made for a terrible nights sleep, can’t be helped in such a beautiful old building
Stayed 1 night in Jun 2025

10/10 Excellent

Julie A

Stayed 2 nights in Sep 2025

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding. From the minute I arrived it was clear this was an efficient, clean, and amazing hotel - staff were brilliant and couldn’t do enough for you. Will definitely be staying again. Shame it wasn’t a longer stay as would have liked to have had a walk round the gardens and hotel to see more.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

M A

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Rajan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been coming here since 2009. A wonderful place for a quiet retreat.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent night's stay. Staff very friendly and accommodating. Lovely quiet walk around the grounds and woods. Will definitely come back.
Stayed 1 night in Aug 2025

6/10 Okay

Kahl

Traveled with partner
I wanted this hotel to be be everything it promised to be, but it just isn’t. Our room was a bit tired and in need of modernisation. The decor in some areas feels very dated. It’s incredibly overpriced, our room was as small as it possibly could be, but the Garden Room restaurant is definitely the main culprit here. The vibe is plain odd, and the food is just fine. The vegetarian Tortelloni was £37. I wish we’d just eaten in the bar…. better atmosphere and a better selection of food. The staff were again ‘fine’. No real warm welcome and some of them just seemed to lack training. Not their fault at all. It feels like a hotel that just hasn’t got a real hold on what it wants to be. There was nothing particularly awful about our stay, but I just couldn’t recommend the place.
Stayed 2 nights in Sep 2025

8/10 Good

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, if only there was air condition!
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

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