Overall great hotel. However, in the room we had the television kept losing it’s signal. We could only watch for about 1-3 minutes before it would go out. Called the front desk and was told there was nothing they could do about it. Upon checkout the general manager apologized and told us if we are ever in the area again to let him know. He was unable to offer any kind of discount since we booked through a third party.
Staff was very helpful and very polite we got there with easy
The room was great and was very comfortable. The only thing that was out of the ordinary was that there was no garbage can in the room. We were also informed after the car was parked and unpacked that there would be a separate charge for parking because the Motel no longer owned the parking deck. With all that is going on with the Corona Virus and the cost of living plus the motel reservation fee this was an added expense that we were not expecting, which in our opinion the motel should have covered or at least made us aware of prior to parking the vehicle.
Staff was very rude! Property was undergoing renovation and the elevator wasn’t working.
My request to have no feathers in the room was not honored, and then housekeeping did not correct it until the second time the room was cleaned.
Stay was business related and I found my experience to be excellent. There was no problem waking well rested, due it being very quiet at night. The breakfast was a good start to the day.
Easy to locate downtown, close to the interstate. Friendly staff, clean, close to eateries, secured parking in garage for 12.00 day. shuttle available. Great experience.
Pleasant experience. Hotel is getting a little dated, and needs some routine maintenance. However, overall, a good experience. The staff couldn't be nicer folks!
Enjoyed my stay, clean comfortable and staff was friendly
This is a typical springhill. great design / layout of the rooms, decent breakfast bar, nice enough lobby. As with many properties in the springhill line, they are starting to show their age inside, both bedding and general upkeep. You expect devent but not 4-star and they deliver wonderfully. The $10 to park was unexpected for a fairfield/springhill.
This Springhill Suites by Marriott is conveniently located, reasonably priced, and the staff are amazingly helpful and friendly. The rooms are clean and very comfortable. The bedding is more than comfortable. The seating area is a wonderful perk to any hotel - and offered plenty of space and comfort for relaxing before bed. It was so nice to have a market area for last minute needs - but above all else - the staff that I interacted with during my visit were so very kind and helpful. It is obvious that they take pride in their jobs and have a positive work environment. I especially like, being a woman, that upon check in my room number was kept private. These experiences are why I always look for a Marriott when I travel.
We stayed in town for one night. I am a fan of Springhill Suites Birmingham Downtown. The staff are courteous and quick, the breakfast is well rounded and tasty, and the location is perfect for shows at Iron City. Unfortunately, we were a little concerned about the cleanliness of our room this time due to empty water bottles being in the corner upon our arrival. Missing the trash shows that the room was not thoroughly inspected during cleaning.
Spent one night while in town for a concert at the Workplay Theater. Yes, you do have to walk from the parking garage but not very far at all and didn't cost us a thing (plus it was well lit and felt safe). We parked and didn't crank the car again until we left. The location is so convenient downtown and we were able to walk everywhere we needed to go. The staff was very friendly and helpful. We didn't try out the small bar or restaurant but both looked very nice. Our room was very clean and comfortable and the shower was great! Overall a very pleasant experience and would definitely stay there again.
it was a good hotel for one night. will use again in the future.
SpringHill Suites Birmingham Downtown at UAB places you in Five Points South, within a leisurely stroll of popular sights such as University of Alabama Hospital and McWane Science Center. This 150-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and a 24-hour fitness center.
Start your day off right with a free continental breakfast, served each morning from 6:00 AM to 9:00 AM. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.
All 150 rooms provide sofa beds, microwaves, and safes. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with cable channels and pay movies. Other standard amenities include hair dryers, phones, and ironing boards.
At SpringHill Suites Birmingham Downtown at UAB, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 18 per day, or you can take advantage of the free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a business center and coffee/tea in a common area.
Overall great hotel. However, in the room we had the television kept losing it’s signal. We could only watch for about 1-3 minutes before it would go out. Called the front desk and was told there was nothing they could do about it. Upon checkout the general manager apologized and told us if we are ever in the area again to let him know. He was unable to offer any kind of discount since we booked through a third party.
Staff was very helpful and very polite we got there with easy
The room was great and was very comfortable. The only thing that was out of the ordinary was that there was no garbage can in the room. We were also informed after the car was parked and unpacked that there would be a separate charge for parking because the Motel no longer owned the parking deck. With all that is going on with the Corona Virus and the cost of living plus the motel reservation fee this was an added expense that we were not expecting, which in our opinion the motel should have covered or at least made us aware of prior to parking the vehicle.
Staff was very rude! Property was undergoing renovation and the elevator wasn’t working.
My request to have no feathers in the room was not honored, and then housekeeping did not correct it until the second time the room was cleaned.
Stay was business related and I found my experience to be excellent. There was no problem waking well rested, due it being very quiet at night. The breakfast was a good start to the day.
We love to hear of positive experiences! Thank you for sharing and staying with us! We hope to see you again soon.