Best Western Plus Coventry Windmill Village Hotel Golf & Spa4.0 out of 5.0
Recent guest reviews
Good food and a clean room, you can't ask for more in my opinion. The layout of the room was a bit tight but all in all "not bad" Will stay again and may even try out the other facilities. The staff were great and location was just right.
Joke of a hotel. Charged us for not turning up for a room that we didn't even book. Hotel double booked our room for wedding party then had the cheek to charge us for their mistake. Tried to dispute it, but obviously the £70 was more important to them. Lacking in customer service skills. AVOID unless you want to go home and find extra charges taken from your account.
My friend and I stayed at this hotel on a spa break. When we arrived we were seen straight away and given a room on the ground floor. The room was was not a bad size and well equipped. We had asked for a twin room but found we had a double bed. The receptionist said that they would sort it out for us. They did. A member of the housekeeping team came to look at the bed set up and said that they would sort it out whilst we had our evening meal, which they did. The leisure facilities were really good with a good sized steam room and sauna. We ate in the restaurant and was really surprised at the variety and quality of the food which was beautifully and tasted great. The staff were very professional and attentive. We had booked treatments in the spa which we really enjoyed and then had lunch in the bar area. There is a separate room where spa goers in robes can eat lunch and relax. Everything was well organised and the experience really enjoyable. I would definitely go again.
Stayed here for 3 nights as we were on a course in Coventry, single room in the main building was small but very comfortable and warm, good sized bathroom with excellent power shower over bath. Ate every night in the cellar bar, the food and service equally exceptional, super friendly staff both at front desk and restaurant/bar...a credit to the hotel. Would totally recommend.
We had a voucher for a Spa Day with cream tea for two and booked in for a Monday. Up front I have to say that the staff were lovely from the guys manning the shop in the golf and spa area, to the two lovely girls in the spa itself and the servers in the restaurant. The treatments we both had in the spa were great and the pool, sauna and steam room facilities were good. One tiny whinge is that they had no towelling robes so we couldn't do the proper spa thing of wandering round partially dressed! A slightly bigger whinge concerns the food. We had breakfast in the restaurant and felt that the pastries were not Sunday best, and the cream tea was the tiniest one we have ever had. Nonetheless, the lovely staff and great facilities would justify a return visit.
We arrived on the Friday evening; booked in to our family room. Tried to book a table in the fairways restaurant, could not have a table until 9pm with a 2 year old. We waited an hour, only to be told they had forgotten our daughters meal so we had a further wait. Food was then dry and cold; no way 4*!! Our room had various faults including a hole in the wall by the curtains, broken curtains. The bath never filled completley filled even though the plug was fully in. At night we were so hot. Saturday nights meal was just as bad; the waiter put my daughters meal down for her on the edge of her high chair. The highchair was faulty and the meal ended up sliding through the highchair on to the floor. Service was even worse thie evening. The staff could not cope with the volume of guests. The restaurant was under staff and it felt like larger parties were prioritised. Again food was dry and over priced. Breakfast both days was fair and a good choice for everyone from cereal, pastries amd continental breakfast to full english. Staff were quick to bring tea and coffee. Sunday morning we were woken at 6am by the golf course grass being mown...way to early. Not a family friendly place, it was a real shame! Probably would have been better at a premier Inn
Stayed a few months ago with my husband we arrived in the pouring rain to be greeted immediatly by staff with an umbrella over us ive never had such amazing staff and asked us if thete was anything else they could do to help
I will do the good bits first. the room and the public were clean the gardens around the hotel kept well. We stayed in a standard room which backed onto the A45. You could hear the traffic at times but not too bad. The worst thing about the room was the noise from other guests above and the fact that if the room above had a bath before you there was no hot water for you. The shower was more of a trickle. We had breakfast on Saturday morning which was charged at £12.95 each. Again disappointing as the buffet was not kept stocked up and service was poor not good value at all. How does an English hotel run out of marmalade. We braved the restaurant in the evening again service was poor don’t bother with a starter or desert as we have never experienced such poor portion size in our travels. The quality of the food was good but think it had been kept under the heat lamps too long. Wine was overpriced and the red wine chilled not good. Staff were best described by my wife as sterile without personality. Never once asked if everything was ok. Which was probably not a bad thing as they may have got both barrels Needless to say we never bothered with breakfast in the hotel on Sunday. We check out, again nothing was asked if everything was ok which was just as well because due to the lack of hot water I had not been able to shower. We will not be back, premier in has more going for it than this place.
Disgusted with this golf complex and the service that was provided! Wouldn’t recommend it to anyone! They do not offer equal opportunities to people with disabilities and the golf course is a glorified pitch and putt!!! Will never return. Disappointed in this Best Western!
Had a 2 night stay here as guests at a wedding. The room was nice and big with lots of furniture in. Main drawback was that there was no fridge/mini bar in the room. Also, struggled to get hairdryer out if a very tight drawer! The actual hotel was lovely and clean and the staff were mainly helpful. Sam, one of the wedding coordinators was a "diamond", nothing was too much trouble. Had breakfast in with the price, friend eggs were top notch! Poached eggs good and lively smoked haddock along with a full buffet. We would stay again. Cellar bar very expensive.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Allesley, Best Western Plus Coventry Windmill Village Hotel Golf & Spa is within a 10-minute drive of National Exhibition Centre and National Motorcycle Museum. This 105-room, 4-star hotel has a golf course, a full-service spa, and a restaurant. Near the airport, the hotel is also close to Coventry Transport Museum and Lady Godiva Statue.
Enjoy a leisurely bite to eat at Fairways Restaurant, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 9:30 AM.
The 105 rooms are air-conditioned and have an array of amenities, including coffee makers, laptop-compatible safes, and phones. Plasma TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are other standard amenities.
Guests of Best Western Plus Coventry Windmill Village Hotel Golf & Spa have access to a golf course, a full-service spa, and an indoor pool. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a fitness center, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 976 reviews