Hotels in Bildeston

"F"

"The hotel is bang in the middle of town and the staff are friendly, the shower is good but could use more pressure and the bed is comfy. The breakfast was the best breakfast i have had at a hotel. The Air con system has no effect on the temperature of the room and the window in our room was broken. The hotel is also over the road from a night club and is very noisy till 2am and then at 6am the bin men start up at outside. this is not the hotels fault but if you want a good night's sleep you won't find it here. "

"Breakfast was good, though staff weren't clearing tables so a big queue soon built up. Problems with the coffee machine slso meant we had to go without. Room was clean and spacious. A lot of areas in the spa were out of order so it was basically a pool & sauna. Service in restaurant was poor and extremely slow. Food was generally good but not as described on the menu eg banoffee icecream was actually vanilla, and cherry cheesecake was actually strawberries & raspberries, neither of which was mentioned on ordering. But the worst was that one of our party had a large piece of greaseproof paper in their chicken pie. This meal was deducted from the bill but wasnt removed from the table and no substitute offered. "