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URH Palacio de Oriol Hotel

Property class: 4

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Photo gallery for URH Palacio de Oriol Hotel

A rooftop terrace with outdoor seating and a view of the cityscape, including a tower and buildings.
A dining area with tables set for a meal, overlooking a coastal view.
A grand, historic building with a prominent entrance, a well-maintained lawn, and a clear pathway leading to the main entrance.
A spacious lobby with a modern staircase, a large abstract painting, and a seating area with a unique hanging chair and sofas.
A stone pathway leading to a large, historic building with a symmetrical facade and multiple towers.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Avenida Cristobal Murrieta, 27, Santurtzi, Bilboaldea, 48980
  • Place, Estuary of Bilbao
    ‪1 min walk‬
  • Place, Paseo de Perros Portugalete
    ‪3 min walk‬
  • Place, Vizcaya Bridge
    ‪9 min walk‬
  • Airport, Bilbao (BIO)
    ‪27 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Double Room

7.4 out of 10
Good
(16 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a large bed, two armchairs, a small table, and a window with curtains.

Superior Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Room, Terrace

A terrace with a table and chairs, overlooking a cityscape with buildings and a park.

Premium Room, Terrace

7.0 out of 10
Good
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View

A hotel room with a large bed, a desk, a television, and a view of a cityscape through large windows.

Junior Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, a nightstand, a framed botanical illustration, a door, and a small table with a lamp.

Single Room

  • 205 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Room

  • Sleeps 1
  • Free WiFi

DOUBLE WITH DOUBLE BED

  • Sleeps 4
  • Free WiFi

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Santurtzi

URH Palacio de Oriol Hotel places you next to Estuary of Bilbao and Paseo de Perros Portugalete. This 88-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Estuary of Bilbao - 1 min walk - 0.0 miles
  • Paseo de Perros Portugalete - 3 min walk - 0.2 miles
  • Virgen del Carmen - 8 min walk - 0.5 miles
  • Vizcaya Bridge - 9 min walk - 0.5 miles
  • Playa de las Arenas - 5 min drive - 0.5 miles

Getting around

  • Santurtzi Penota Station - 5 min walk
  • Penota Station - 6 min walk
  • Bilbao Airport (BIO) - 23 min drive

Restaurants

  • ‪Bar Lolo - ‬6 min walk
  • ‪El Jardín de Portugalete - ‬9 min walk
  • ‪Restaurant El Palacio - ‬1 min walk
  • ‪Restaurante Nauticos - ‬6 min walk
  • ‪Batzoki Santurtzi - ‬4 min walk

About this property

URH Palacio de Oriol Hotel

Guests of URH Palacio de Oriol Hotel enjoy access to free WiFi in public areas, meeting rooms, and a business center. Self parking is offered for EUR 19 per night. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a computer station, a library, and a terrace.
TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Minibars, safes, and phones are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per night)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Palacio
  • El Palacio

Things to do

  • Library
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 3 to March 31:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 19 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

URH Palacio Oriol Hotel Santurtzi
URH Palacio Oriol Hotel
URH Palacio Oriol Santurtzi
URH Palacio Oriol
Nh Hotels Santurtzi
Nh Hotel Santurtzi
Urh Palacio De Oriol
URH Palacio de Oriol Hotel Hotel
URH Palacio de Oriol Hotel Santurtzi
URH Palacio de Oriol Hotel Hotel Santurtzi

Frequently asked questions

Is a free cancellation option available at URH Palacio de Oriol Hotel?

URH Palacio de Oriol Hotel provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at URH Palacio de Oriol Hotel?

As of Aug 28, 2026, prices found for a 1-night stay for 2 adults at URH Palacio de Oriol Hotel on Sep 6, 2026 start from $101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around URH Palacio de Oriol Hotel?

Located steps from Estuary of Bilbao, this hotel is in Santurtzi, and within a 10-minute walk of Bay of Biscay and Vizcaya Bridge. You'll also find Port of Bilbao and Playa de las Arenas within a short drive.

Will I be able to park at URH Palacio de Oriol Hotel?

Yes, parking is offered for EUR 19 per night.

Does URH Palacio de Oriol Hotel have a casino at the property?

No, URH Palacio de Oriol Hotel doesn't have a casino.

Is there an indoor pool at URH Palacio de Oriol Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at URH Palacio de Oriol Hotel?

Couples staying at this hotel will appreciate amenities like a minibar as well as a restaurant and a bar/lounge.

Are there hot tubs at URH Palacio de Oriol Hotel?

No, there isn't a spa tub at this hotel.

Does URH Palacio de Oriol Hotel feature a restaurant that includes a breakfast menu?

Yes, URH Palacio de Oriol Hotel serves buffet breakfast for a surcharge each morning at El Palacio.

Does URH Palacio de Oriol Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at URH Palacio de Oriol Hotel for a fee of EUR 20 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at URH Palacio de Oriol Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to URH Palacio de Oriol Hotel?

The closest major airport to URH Palacio de Oriol Hotel is Bilbao Airport (BIO), which is 14.5 mi away (23 minutes by car).

Can I book a room with a balcony at URH Palacio de Oriol Hotel?

Yes, some guestrooms at this hotel offer either a balcony and a terrace.

Does URH Palacio de Oriol Hotel have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at URH Palacio de Oriol Hotel.

URH Palacio de Oriol Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 186 out of 504 reviews
Rating 8 - Good. 173 out of 504 reviews
Rating 6 - Okay. 73 out of 504 reviews
Rating 4 - Poor. 45 out of 504 reviews
Rating 2 - Terrible. 27 out of 504 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Harold

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel ever. They’re very unhelpful and room is where slaves used to live in…. I would not stay here ever again specially if you’re an American be careful when traveling to Spain
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great location and pet friendly
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Francisca Margarita

Liked: Cleanliness, staff & service, room comfort
Hotel staff was very helpful and friendly. Hotel breakfast was good many choices.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Luqman

Liked: Cleanliness, property conditions & facilities
Lovely stay, thank you all — helpful.and friendly staff
Stayed 1 night in May 2025
Verified review

10/10 Excellent

r

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, stayed overnight before a ferry the next day. The hotel is a little tired, but it us clean, great breakfast, close to the centre of the city and free parking. Would use again
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent- 10 minute walk from the metro.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, helpful staff very good value for money. Ideal if you are using the Bilbao ferry terminal
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

ALISTER JOHN

Liked: Amenities
Second time we’ve enjoyed Palacio Oriol for an extended stay. We recommend it to our friends! Comfortable, has everything we need, good breakfast, Beautiful view! Excellent location. Good price too.
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay at ferry port

Excellent hotel lovely location and great service. Car parking a bit tight but very secure Have stayed here before and will do again
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Fever

Liked: Cleanliness
Not a 4-star hotel, room was fine but lots of noise from the train just outside the window. Breakfast is pretty good. Check-in took ages to do.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

BERTRAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although away from central Bilbao, it was an excellent hotel with character, in a nice populated neighborhood. The fact that they accept pets and their parking garage were significant benefits for us.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

ROBERTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for your money.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Therese

Liked: Cleanliness, staff & service, room comfort

Beautiful building.

This hotel was recommended to us as a luxury hotel. The Hotel sits in a great position within Bilbao & has great views. A quick & easy drive to the ferry port. We were disappointed to find that although the hotel is a beautiful building the interior is very modern. Bedroom comfortable. Restaurant very stark especially when eating alone. Food enjoyable.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Pius

Liked: Cleanliness, staff & service, room comfort

Good enough for a stopover night

An important points to be mentioned on the booking side: Some rooms face the noisy train station. No kettle in the rooms and the hallways need some smell management.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definite Jewel in the Basque crown

The Palacio was absolutely superb in so many aspects, great location, superb staff and welcome, magnificent appearance and brilliant food (dinner & breakfast). The room was stunning, so much space and a great outlook. Defo on the return bucket list
Hotel
The hotel
The hotel
The hotel
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Sebastian

Liked: Cleanliness, property conditions & facilities
Everything ok. No restaurt or terrace because the staffs day off. 20 minutes driving from the city center. Would recommend it.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

paul

Liked: Cleanliness, staff & service
Very conveniently located for ferries from Bilbao . The building is in need of a little updating . Staff were all,very good . Food ok but nothing special particularly breakfast . Dog friendly which was important to us . Would certainly stay again
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Elham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty hotel

Insects and dirty air.
Stayed 8 nights in Sep 2025
Verified review

10/10 Excellent

Ander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super!

Excellent, really nice. Staff super profesional, I think Raul was his name. Super!
Stayed 18 nights in Mar 2025
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel at a fair price for great service

Stayed before. That’s why we chose again this same hotel. Hotel staff are so welcoming and helpful. Evening meal and breakfast was very good and the voice was excellent. Will be booking with this same hotel on our next trip in October.
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

Alisa

Disliked: Cleanliness, staff & service
Restaurant was nice but the room was disgusting. Very very cold and smelt very strong of drains all through the night. No gesture of good will from the hotel. Apart from wavering the £15 parking fee. Reception staff did not listen and we found them very rude.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD HOTEL CLOSE TO FERRY PORT

Stayed at the URH. Palacido de Oriol Hotel on 3 separate occasions, and have been very happy with our stay. The only problem I can see is if someone is a light sleeper, then they must ask for a room facing away from the railway line the has trains going past from 5 am until late in the evening, and they are quite noisy.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This unique propery was once a grand home overlooking the water in Santurtzi. Fabulous, spacious rooms, a bar with plentiful seating, and a restaurant with delicious food! Confortable beds, on-site underground oarking, and an atmosphere of early 29th century splendor. Loved everything!
Stayed 1 night in Mar 2023