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Hotel Ercilla de Bilbao, Autograph Collection

4.0 star property
Hotel with a restaurant, near San Mames Stadium

Choose dates to view prices

Photo gallery for Hotel Ercilla de Bilbao, Autograph Collection

Breakfast, lunch and brunch served
View from property
Premium Room, 2 Twin Beds (Vintage) | Minibar, in-room safe, desk, free WiFi
Reception
Premium Room, 2 Twin Beds (Vintage) | Minibar, in-room safe, desk, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • Housekeeping

Explore the area

View in a map
Ercilla 37, Bilbao, Vizcaya, 48011
  • Place, Plaza Moyua
    ‪5 min walk‬
  • Place, San Mames Stadium
    ‪11 min walk‬
  • Place, Guggenheim Museum Bilbao
    ‪11 min walk‬
  • Airport, Bilbao (BIO)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Twin Beds (Vintage)

Room, 2 Twin Beds (Vintage) | Minibar, in-room safe, desk, free WiFi

Room, 2 Twin Beds (Vintage)

  • 474 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, free WiFi

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Minibar, in-room safe, desk, free WiFi

Room, 1 Double Bed

8.0 out of 10
Very good
(14 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds (Vintage)

Premium Room, 2 Twin Beds (Vintage) | Minibar, in-room safe, desk, free WiFi

Premium Room, 2 Twin Beds (Vintage)

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Vintage)

Premium Room, 1 King Bed (Vintage) | Minibar, in-room safe, desk, free WiFi

Premium Room, 1 King Bed (Vintage)

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View (Stylish)

Superior Room, 1 King Bed, City View (Stylish) | Minibar, in-room safe, desk, free WiFi

Superior Room, 1 King Bed, City View (Stylish)

9.0 out of 10
Wonderful
(15 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom, City View (Glamour)

  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Stylish)

Room, 2 Twin Beds (Stylish) | Minibar, in-room safe, desk, free WiFi

Room, 2 Twin Beds (Stylish)

8.8 out of 10
Excellent
(8 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, City View (Stylish)

Superior Room, 2 Twin Beds, City View (Stylish) | Minibar, in-room safe, desk, free WiFi

Superior Room, 2 Twin Beds, City View (Stylish)

9.0 out of 10
Wonderful
(2 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

Stylish Twin Room

  • Sleeps 2

Stylish Superior Twin Room

  • Sleeps 2

Vintage Premium Twin Room

  • Sleeps 2

Vintage King Room with Sofa bed

  • Sleeps 3

Stylish Double Room

  • Sleeps 2

Stylish Superior King Room

  • Sleeps 2

Vintage Premium King Room

  • Sleeps 2

Standard Room

  • Sleeps 2

About the neighborhood

Bilbao

Located in Bilbao City Centre, Hotel Ercilla de Bilbao, Autograph Collection is a leisurely stroll from popular sights such as San Mames Stadium and Guggenheim Museum Bilbao. This 4-star hotel has 325 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Plaza Moyua - 5 min walk - 0.3 miles
  • Euskalduna Conference Centre and Concert Hall - 10 min walk - 0.5 miles
  • San Mames Stadium - 11 min walk - 0.6 miles
  • Guggenheim Museum Bilbao - 11 min walk - 0.6 miles
  • Plaza Nueva - 19 min walk - 1.0 mile

Getting around

  • Indautxu Station - 1 min walk
  • Bilbao Autonomia Station - 11 min walk
  • Bilbao Airport (BIO) - 18 min drive

Restaurants

  • ‪La Club By Ercilla Hotels - ‬1 min walk
  • ‪El Puertito - ‬1 min walk
  • ‪El Bar Americano - ‬1 min walk
  • ‪El Pintxito - ‬2 min walk
  • ‪Pastelería / Cafetería / Restaurante Hotel Ercilla - ‬1 min walk

About this property

Hotel Ercilla de Bilbao, Autograph Collection

Hotel with a restaurant, near San Mames Stadium
Hotel Ercilla de Bilbao, Autograph Collection features a 24-hour gym, free WiFi in public areas, and a business center. Valet parking is available for EUR 25 per day. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a meeting room, a terrace, and laundry facilities.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Other standard amenities include minibars, hair dryers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Front of property

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9.0 out of 10, Wonderful, 1,002 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 26 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bermeo
  • Bistro Bermeo

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Stereo

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 13 for children
  • Covered valet parking fee: EUR 25 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).
Property Registration Number H.BI.00575

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Ercilla
Ercilla Bilbao
Ercilla Hotel
Hotel Ercilla
Hotel Ercilla Bilbao
Ercilla Hotel Bilbao
Golden Tulip Bilbao
Hotel Ercilla
Ercilla de Bilbao Autograph Collection by Marriott
Hotel Ercilla de Bilbao, Autograph Collection Hotel
Hotel Ercilla de Bilbao, Autograph Collection Bilbao
Hotel Ercilla de Bilbao, Autograph Collection Hotel Bilbao

Frequently asked questions

Are free cancellation options available at Hotel Ercilla de Bilbao, Autograph Collection?

Hotel Ercilla de Bilbao, Autograph Collection offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do close to Hotel Ercilla de Bilbao, Autograph Collection?

This hotel is situated in Bilbao City Centre within a short 11-minute walk of San Mames Stadium and also 11 minutes on foot from Guggenheim Museum Bilbao. You'll also find Plaza Moyua and Bilbao Fine Arts Museum less than a mile away.

Is parking available on site at Hotel Ercilla de Bilbao, Autograph Collection?

Yes, secured valet parking is offered for EUR 25 per day. Accessible parking is also available for guests.

Does Hotel Ercilla de Bilbao, Autograph Collection have a casino on the premises?

No, Hotel Ercilla de Bilbao, Autograph Collection doesn't have a casino.

Is there an indoor pool at Hotel Ercilla de Bilbao, Autograph Collection?

No, there is no indoor pool at this hotel.

Is Hotel Ercilla de Bilbao, Autograph Collection a good place to stay for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and a separate bath and shower.

Does Hotel Ercilla de Bilbao, Autograph Collection have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Ercilla de Bilbao, Autograph Collection have a restaurant with a breakfast menu?

Yes, Hotel Ercilla de Bilbao, Autograph Collection serves buffet breakfast for a surcharge each morning at Bermeo.

Does Hotel Ercilla de Bilbao, Autograph Collection allow pets to stay for free?

No, pets aren't allowed at Hotel Ercilla de Bilbao, Autograph Collection.

Does Hotel Ercilla de Bilbao, Autograph Collection have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Ercilla de Bilbao, Autograph Collection?

The closest major airport to Hotel Ercilla de Bilbao, Autograph Collection is Bilbao Airport (BIO), which is 8.8 mi away (18 minutes by car). Another top airport is Vitoria (VIT), which is around 28.1 mi away.

Are there rooms with balconies at Hotel Ercilla de Bilbao, Autograph Collection?

No, there aren't any guestrooms with balconies at Hotel Ercilla de Bilbao, Autograph Collection.

Reviews

Hotel Ercilla de Bilbao, Autograph Collection Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 397 out of 893 reviews
Rating 8 - Good. 333 out of 893 reviews
Rating 6 - Okay. 105 out of 893 reviews
Rating 4 - Poor. 46 out of 893 reviews
Rating 2 - Terrible. 12 out of 893 reviews

Reviews

10/10 Excellent

Einar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality hotel. Fantastoc roof terrace.
Stayed 1 night in Jul 2025

6/10 Okay

Michael E

Stayed 2 nights in Jun 2025

4/10 Poor

VICTORIA

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

MIchelle

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The Ercilla was probably once very nice though it is now a bit tired. The hallways are dim, decorated with simple, wrinkled framed posters (the same on each floor), there are signs of wear like doors with broken hinges, and well worm bathrooms. Highlights were the rooftop bar, breakfast though be sure to double check if your breakfast is included. We asked and were told that it was and then we were charged for it. Also the gym is light and airy though not set for those who want a serious workout as the dumbbells only go up to 30 pounds/14kg. And the television didn't allow for chrome casting though it said that it did. Overall it was ok, but we will try to find a nicer hotel for our next visit.
Stayed 3 nights in Jun 2025

8/10 Good

janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Pablo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

David

Stayed 2 nights in Apr 2025

8/10 Good

Pablo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Ramon

Not everything was really bad.
Stayed 6 nights in Apr 2025

10/10 Excellent

Ambrosio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE PROPERTY
Stayed 1 night in Apr 2025

10/10 Excellent

Shinji

Stayed 3 nights in Apr 2025

10/10 Excellent

Julia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good but wifi needs to be fixed

We really enjoyed this hotel. Great location, great rooftop bar. Only downside was the wifi--terrible service. In our five day stay, we were only able to get wifi service one of the days. They really need to upgrade it as I'm sure it's frustrating for business travelers (we were touring most of the time so it was an inconvenience while we were in the room.) Otherwise, friendly front desk staff, great service in the bar/restaurant. All in all, a good experience, but fix the wifi.
Stayed 4 nights in Apr 2025

10/10 Excellent

Layne James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a central part of the city not far fron the plazza moyuo. Easy to get to off the bus from the airport. Also a short 15 min walk to the old town.
Stayed 1 night in Apr 2025

10/10 Excellent

Marco

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gretchen, Thiensville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone we have met at the property is friendly and helpful!
Stayed 1 night in Mar 2025

10/10 Excellent

yokine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are quite nice, they have a really nice terrace and the location is just right around all the shops and restaurants. The only bad thing I can say is the shower head was a little outdated.
Stayed 4 nights in Feb 2025

8/10 Good

Christine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great and room was clean, nice and comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sonya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

GARY

Liked: Cleanliness, staff & service
Wifi in bedrooms extremely poor or none existent. Reported three times on consecutive days, on each occasion I was informed it would be addressed and a signal booster would be installed in room. Sadly this was not the case.
Stayed 4 nights in Oct 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for many of Bilbao's main attractions. Staff was friendly and helpful.
Stayed 2 nights in Sep 2024

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service
Really nice room, lovely rooftop terrace bar (reserve a table in advance), very good breakfast buffet. Very good service. Only gripe was that the WiFi in the room wasn’t very strong - they did sort it but made video calls tricky.
Stayed 2 nights in Sep 2024

10/10 Excellent

karol

Stayed 2 nights in Sep 2024

8/10 Good

T

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had good rooms on the first floor that were quiet and spacious and well-equipped. The rooftop bar was a great place to meet and relax. The hotel was in a good position for exploring the city. The breakfasts were good and the staff were very helpful.
Stayed 2 nights in Sep 2024