Hotels in Bidford-on-Avon

"Excellent standard in all areas - room , service and breakfast. "

"*** Avoid this hotel *** No mention of the extensive building works ebing carried out. Building work started at 7.10am inside the hotel waking us all up Workmen peerig into the room when my 11 year old is getting changed from the shower when they are on a lift on the outside of the building (we were on the 4th floor) When complaining to the staff at the hotel they said we would recieve a full refund - now they are ignoring us and wont return emails Asked for their policy of work hours for the building works - was told verbally not before 9am for inside work. Manager at the hotel will not put this in writing Have asked for complaints proceedure from the same manager - emails now ignored Asked for the policy on informing guests that workmen maybe accessing higher floors from the outside of the building - again ermails ignored Would I stay here again? No. Would I book another Village Hotel? No. I have emailed and emailed (seems to be the only option as no telephone number for customer services) and again emails have been ignored. I travel on business a lot and stay in lots of different hotels and this has to be by far the worst hotel i have stayed in for a long time. Run by a manager named Daniela who will run for the hills if she gets asked any questions that are not on the script. AVOID!! "

"Great budget hotel with ample parking and comfortable, clean facilities. Located next to a pub serving food including breakfast and a short walk from Wether spoons and Aldi/Asda. Definitely would recommend 5*"