Staff was helpful with suggestions and directions for a place to eat.
Nice and quiet, clean room comfortable bed, did not like lack of elevator
The room I was in was infested with bed hugs. Staff was indifferent and didn’t offer a refund. I had to ask for one. Not only do I have the room charge, but I have a $150 hold as well. I will be watching to make sure I am not charged.
THIS IS NOT A PET FRIENDLY HOTEL> IT SHOULD NOT BE LISTED AS SUCH. WE COULD NOT STAY HERE.
Once you get past the lobby, it seems to be a great place. I was nervous at first sight, but the room was great!
Only nice part is the pool and hot tub. Otherwise the rooms are pretty run down, horrible paint job, and we had an exposed wall outlet (right next to AC unit). Thankfully my child stayed away from it. Manager was nice. But, don't as Joann if you can get a one hour late check-out because she'll tell you she doesn't have the authority to grant that and will pretend to take a note that won't get passed to the manager...
Friendly staff and a great visit home. Will stay again.
will pick this place to stay again next time in that area did not get time to use the pool or hot tub but it was there also the breakfast was much better then a lot of places we had stayed on several other trips this summer with egggs and sauges
We stayed at the Bettendorf Super 8 recently. Our room was nice, fair for the price. The breakfast buffet was a pleasant surprise as it had eggs and sausage in addition to the waffles, cereal, yogurt, fruit, danish, etc. The owner was very friendly and attentive to our needs. The walls are thin and the noise from neighboring rooms was loud during the night. All in all, it was a good place to stay except for the extra fee we had to pay for our dog. I would have preferred to pay a refundable deposit. She was barely there (only at night to sleep with us) and didn't cause any disturbance or extra expense. I appreciate the fact that we could bring her but I wish they would reconsider their policy.
Overall it met expectations! The pool could have been warmer it was ice cold. Would have like to seen more options for breakfast.
Not bad experience. Good for money, OK rooms all along.
Fast and friendly service for the money. Everyone knowledgeable of the area
The place was difficult to find as the interstate didn't have any motel signs. The motel itself wasn't anything great but was was pretty clean altho it did need some updates. The staff was very friendly.
It was great the staff was very nice the pool was warm and we loved it will definitely go back.
I visited Bettendorf/Davenport area for a business conference. The staff were friendly and helpful. However they need to spend more time on cleaning the room and facilities. The breakfast was very good and extremely convenient. I would definitely stay here over some over hotels I have stayed in the past.
Located within a mile (2 km) of Trinity Regional Health System, SureStay Plus Hotel by Best Western Bettendorf is within 2 miles (3 km) of Family Museum. This 38-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is served each morning from 6 AM to 9 AM. At the end of the day, the bar/lounge is a great place to grab a drink.
Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Guests of SureStay Plus Hotel by Best Western Bettendorf enjoy an indoor pool, free WiFi in public areas, and a business center. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. Additional amenities include coffee/tea in a common area, a computer station, and laundry facilities.
Staff was helpful with suggestions and directions for a place to eat.
Nice and quiet, clean room comfortable bed, did not like lack of elevator
Thank You
The room I was in was infested with bed hugs. Staff was indifferent and didn’t offer a refund. I had to ask for one. Not only do I have the room charge, but I have a $150 hold as well. I will be watching to make sure I am not charged.
Thank you for your review i would like to apologize for any issues and respond to your comments. That morning upon being informed of the issue i called our Pest Control company and had them do a full inspection of the room .They removed all the beds and did a through inspection and found no signs of bed bugs dead or alive. The issues wan not that but you where not happy that the pool was closed but you where informed of this when you had called us that evening prior to your arrival only after you where informed of the pool issues did we receive you reservation so you had the choice of choosing a different hotel.
THIS IS NOT A PET FRIENDLY HOTEL> IT SHOULD NOT BE LISTED AS SUCH. WE COULD NOT STAY HERE.
We are a pet friendly hotels we only allow dogs and it is very clearly stated on the web site DOGS ONLY
Once you get past the lobby, it seems to be a great place. I was nervous at first sight, but the room was great!
Thank you and we are sorry if for some reason we made you nervous . But we are a very friendly and safe Hotel
Only nice part is the pool and hot tub. Otherwise the rooms are pretty run down, horrible paint job, and we had an exposed wall outlet (right next to AC unit). Thankfully my child stayed away from it. Manager was nice. But, don't as Joann if you can get a one hour late check-out because she'll tell you she doesn't have the authority to grant that and will pretend to take a note that won't get passed to the manager...
Friendly staff and a great visit home. Will stay again.
will pick this place to stay again next time in that area did not get time to use the pool or hot tub but it was there also the breakfast was much better then a lot of places we had stayed on several other trips this summer with egggs and sauges
THANK YOU