Althoff Grandhotel Schloss Bensberg5.0 out of 5.0
Recent guest reviews
Well organized hotel with intelligent and friendly staff. Rooms are beautiful, although a bit old-fashioned. Stayed here while we also had dinner at the stately Vendome. Slept in and missed the breakfast, but could easily be fitted-in with the Champagne Brunch and mingled with dressed-up German families.
Stayed here for a couple of nights over Christmas period: recommended. Old World charm in a unique surrounding. The building is a former palace and has been tastefully transformed into a 5 star, luxury destination. If you stay during the lead-up to Christmas, you will be blessed with a local, German Christmas Market on the grounds of the hotel. Food is excellent - especially breakfast, staff friendly and the environment tranquil. Walks in the local forest recommended and even a playground exists next door for the little ones. Easy to drive here though the local train that leads straight to the city centre in 30 minutes is about a 1km walk.
Everything about this place is excellent. We enjoyed our stay of two night a lot, together with our family. Breakfast was outstanding, roomservice very fast. We had dinner at the Enoteca, and enjoyed the Italian wine and food. Valet parking and porter service adds to the experience. Great connection by public transport into Köln. Finally, the beautiful pool seals the deal. I highly recommend this place.
Rude staff! We didn’t stay at this hotel We only booked for a meal in the restaurant our booking was at 6.30 and we came at 5.30 In the reception they told us the restaurant will open at 6 but you can sit in the bar until then, We went to the bar and someone approached us we start to talk in English and he ask if we are staying in the hotel and we said no then he said you can’t drink here and started to talk and German and got very aggressive! So we sat in the lobby for an hour waiting for restaurant to open without allowing us to even have a drink! Avoid this place
Great place to stay if visiting Cologne, First class accommodations and service. I will definitely stay there again! Team members at the front desk exhibited exceptional customer service both during check-in and check-out, right down to getting me a cup of coffee to go!
this grand old country home type location is 25 minutes east of the town centre of Cologne through scenic countryside it is ideal for conventions or meetings and the restaurant is superb fine dining and wines on hand with good service
We had to spend one night in this town but felt overwhelm by this castle stay so opted for a cosy family run hotel instead. In any case , we wanted to dine at their renowned Italian trattoria but was recommended by our hotelier that reservation is not needed. Upon arrival through the main gate, our car was promptly taken cared of by the valet service. Due to no fault of the hotel , our expectation went down hill from there. Both restauranst was fully booked! Even if we were not guests at the hotel the staff at the reception desk did their best to find an alternative and got us a table at a place in town. Thank you Didier for making sure that we did not starve the evening and found a wonderful pet-friendly Italian were we can properly dine that evening. This pet friendly hotel values the concept of service and if we need to be in Bergisch Gladbach again we will not hesitate to book a room here.
In a world where excellence is the exception, Schloss Bensberg stands out as the exception. From reservation to check out our experience was of a well oiled machine - everything works as it should. In particular the service was ever attentive, polished and professional yet delivered with smiles. We took a 'Roof Suite' which was truly sumptuous in every detail. Breakfast leaves nothing wanting. Even when the car park was (not surprisingly) full, place was made for our car beside the owner's prized Rolls Royce! Nothing was too much trouble - congratulations and thanks to all at Schloss Bensberg.
This lovely ROMANTIC hotel is located above a wonderful hill. We stayed here for just one night. We arrived quite early in the afternoon and the room was just ready for us. We experienced professional / great service at the reception. A person guide us to the room and we had a wonderful spacious room. Everything was clean and well organized. The bathroom is spacious and very clean. The cleaners did a real good job. We have visited a lot of luxury hotels. But this one is one of a kind. The hotel interior and exterior is really well maintained. We experienced the Italian restaurant and the bar. The staff are really kind and helpful with good advices about the wines. Of course the prices are a bit high with drinks, but you get the quality. The food is really well priced. Quite regular pricing of a normal restaurant. But the food was delicious. We also tried the SPA/Welness. Sadly we couldn't try the facial treatments. So if you want to have that, make an appointment in advance. The sauna's and pool is really clean and quite. We love it. The breakfast is great, but just a regular 5 stars breakfast. You can also park the car below the hotel, save and protected. However you need to pay extra for it. Overall we LOVE this hotel and it created a wonderful memory for us.
We had a great stay in the hotel, a good meal at the enotheca restaurant but a disappointment at the Dali bar where the service was not so friendly. Overall a great experience in an amazing surroundings.
- Free WiFi in rooms and public areas
- Onsite dining
- Indoor pool
Located in Bensberg, Althoff Grandhotel Schloss Bensberg is a short stroll from Bensberg Town Hall and within a 15-minute drive of Odysseum. This 120-room, 5-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi. Near the airport, the hotel is also within a 20-minute drive of Alter Markt and Great St. Martin Church.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is available for a fee.
Althoff Grandhotel Schloss Bensberg's 120 rooms are soundproofed and provide free minibar items, iPod docks, and free newspapers. 82-cm flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in Frette Italian sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Free bottled water, safes, and phones are also available.
Guests of Althoff Grandhotel Schloss Bensberg enjoy a full-service spa, an indoor pool, and a health club. If you drive, self parking is EUR 28 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 75.00 per vehicle one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
89% of guests recommend this hotelTotal of 837 reviews