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Starhotels Cristallo Palace

4.0 star property

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Photo gallery for Starhotels Cristallo Palace

Exterior
Bar (on property)
Single Room | Premium bedding, minibar, in-room safe, desk
Breakfast, lunch and dinner served
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Via Betty Ambiveri 35, Bergamo, BG, 24126
  • Place, Centro Congressi Giovanni XXIII
    ‪5 min drive‬
  • Place, Via XX Settembre
    ‪6 min drive‬
  • Place, Largo Porta Nuova
    ‪6 min drive‬
  • Airport, Bergamo (BGY-Orio Al Serio)
    ‪6 min drive‬

Room options

View all photos for Classic Single Room

Bathroom | Shower, hair dryer, slippers, bidet

Classic Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Family Room

Tasting room

Family Room

8.0 out of 10
Very good
(3 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Superior Double or Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, Connecting Rooms

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, desk

Executive Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Room

Premium bedding, minibar, in-room safe, desk

Classic Double Room

  • Sleeps 1
  • Free WiFi

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room

Single Room | Premium bedding, minibar, in-room safe, desk

Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Classic Double or Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Bergamo

Located in Malpensata within a short walk of Humanitas Gavazzeni Hospital, Starhotels Cristallo Palace is within a mile (2 km) of Centro Congressi Giovanni XXIII. This 90-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Centro Congressi Giovanni XXIII - 5 min drive - 0.9 miles
  • Via XX Settembre - 6 min drive - 1.3 miles
  • Piazza Pontida - 6 min drive - 1.3 miles
  • Largo Porta Nuova - 6 min drive - 1.3 miles
  • Bergamo Fair Trade Center - 10 min drive - 2.4 miles

Getting around

  • Bergamo Station - 17 min walk
  • Bergamo Orio al Serio Airport (BGY) - 5 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Pasta e Basta - ‬7 min walk
  • ‪King Istambul - ‬18 min walk
  • ‪Circolino Basso - ‬7 min walk
  • ‪Roadhouse Restaurant - ‬2 min walk

About this property

Starhotels Cristallo Palace

At Starhotels Cristallo Palace, guests have access to a gym, free WiFi in public areas, and meeting rooms. If you drive, self parking is EUR 14 per day, or you can take advantage of the shuttle from the hotel to the airport (available 24 hours) for EUR 35 per vehicle. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include a conference center, a business center, and express check-out.
TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and slippers, and beds are dressed in premium bedding. Minibars, safes, and phones are also available.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (EUR 14 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Antica Perosa

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 30.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 7.00 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Airport shuttle fee: EUR 35 per vehicle
  • Self parking fee: EUR 14 per day
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers parking (fees apply).
Property Registration Number IT016024A1FEWEEBSZ

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristallo Palace
Starhotels Cristallo Palace
Starhotels Cristallo Palace Bergamo
Starhotels Cristallo Palace Hotel
Starhotels Cristallo Palace Hotel Bergamo
Starhotels Cristallo Bergamo
Starhotels Cristallo Palace Hotel
Starhotels Cristallo Palace Bergamo
Starhotels Cristallo Palace Hotel Bergamo

Frequently asked questions

Is a free cancellation option available at Starhotels Cristallo Palace?

Starhotels Cristallo Palace offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Starhotels Cristallo Palace?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Starhotels Cristallo Palace on Jun 14, 2026 start from $125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Starhotels Cristallo Palace?

This hotel is situated in Malpensata, close to Centro Congressi Giovanni XXIII, Largo Porta Nuova, and Via XX Settembre. You'll also find Carrara Academy Gallery and GAMeC within a short drive.

Will I be able to park at Starhotels Cristallo Palace?

Yes, parking is offered for EUR 14 per day. Wheelchair-accessible parking is also available for guests.

Does Starhotels Cristallo Palace have a casino?

No, Starhotels Cristallo Palace doesn't have a casino.

Will I find an indoor pool at Starhotels Cristallo Palace?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Starhotels Cristallo Palace?

Amenities that appeal to couples at this hotel include premium bedding, a minibar, and slippers.

Does Starhotels Cristallo Palace have a hot tub?

No, there isn't a spa tub at this hotel.

Does Starhotels Cristallo Palace have a restaurant that serves breakfast?

Yes, Starhotels Cristallo Palace serves buffet breakfast for a surcharge each morning at Antica Perosa.

Will Starhotels Cristallo Palace allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Starhotels Cristallo Palace for a fee of EUR 30 per pet, per stay. The property also provides food and water bowls.

Does Starhotels Cristallo Palace have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Starhotels Cristallo Palace?

The closest major airport to Starhotels Cristallo Palace is Bergamo Orio al Serio Airport (BGY), which is 2.9 mi away (5 minutes by car). Another top airport is Linate Airport (LIN), which is around 24.5 mi away.

Can I book a room with a balcony at Starhotels Cristallo Palace?

No, there aren't any guestrooms at Starhotels Cristallo Palace that offer a balcony.

Starhotels Cristallo Palace Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 254 out of 697 reviews
Rating 8 - Good. 323 out of 697 reviews
Rating 6 - Okay. 86 out of 697 reviews
Rating 4 - Poor. 23 out of 697 reviews
Rating 2 - Terrible. 11 out of 697 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Harish

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Feb 2026

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean, Quiet, Excellent service and price. No more than 30 minute walk to most areas in Bergamo.
Stayed 5 nights in Feb 2026

6/10 Okay

Vito

Liked: Cleanliness
Disliked: Property conditions & facilities
Quite dated hotel
Stayed 1 night in Jan 2026

6/10 Okay

Maureen

Traveled with group
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2025

8/10 Good

Lesley

Traveled with partner
Liked: Cleanliness
Lovely check in staff, clean everything else very average
Stayed 1 night in Sep 2025

6/10 Okay

Minerva

Liked: Staff & service, property conditions & facilities
Location was convenient, that’s all.
Stayed 1 night in Sep 2025

8/10 Good

Oded, Tel Aviv

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a place to stay between Milan and Lake Garda to crash for the night after our flight. it was easy to find, placed on the E4, the check in was fast, the room was exactly what we needed, and the breakfast was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CMBYN

The room was great! Breakfast was very good and had lots of options. Staff were kind.
Stayed 2 nights in Aug 2025

8/10 Good

Leanne

Liked: Cleanliness, staff & service

Airport hotel

Conveniently near the airport.
Stayed 1 night in Aug 2025

10/10 Excellent

Adina, Cork

Business traveler
Perfect
Stayed 1 night in Jun 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good time in your hotel. Thank you!
Stayed 2 nights in Jul 2025

10/10 Excellent

Orla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, spacious rooms

We didn't spend long in this hotel as our flight was delayed and we only booked it for one night. It was a shame as the family room was excellent, so spacious and clean with two bathrooms. The beds were comfortable and there was air-con. Excellent airport hotel option, much better than we expected.
Stayed 1 night in Jun 2025

8/10 Good

ahmad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and tidy and clean

The hotel in general very good and close to the airport and there is available parking area around hotel.
Stayed 1 night in May 2025

4/10 Poor

EILEEN

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel was chosen because of airport transfer but unfortunately this is not true, they will order a taxi for you which costs approx €20 !! 😡
Stayed 1 night in Apr 2025

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2025

6/10 Okay

Vanya

Stayed 1 night in Mar 2025

10/10 Excellent

Cassio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Guruprasad

Traveled with family
Great location, good room conditions and most polite and helpful staff. Highly recommend
Stayed 1 night in Dec 2024

8/10 Good

Emma

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Stayed 3 nights in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Gabriel

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price
Stayed 1 night in Aug 2024

10/10 Excellent

Aleksandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for transfer to the airport and late arrivals. The kettke in the room was not working
Stayed 1 night in Jul 2024

2/10 Terrible

Bridget

Stayed 1 night in Jul 2024