Mercure Belo Horizonte Lourdes Hotel3.5 out of 5.0
Recent guest reviews
This is a slightly aging property that's very nicely maintained and, as the title of this review implies, is a great place to stay. Clean, marginally luxurious, well-equipped and notably comfortable. Well priced. Also well located. We've stayed at this property before, and will surely stay there again. The VG rating for sleep quality stems from our sleeping with windows open. There's a lot of street racing and noisy vehicles passing by on Avenida Contorno at night. All night. Solution? Earplugs!
Staff was very friendly and helpful especially the main hotel desk staff. My room was clean and quiet. Breakfast is great. Overall truly an excellent hotel in a very safe upscale part of town. Will definitely come back if in Belo Horizonte again.
Lovely hotel, check in was great and I had a room on the 18th floor with a panoramic view of Belo Horizonte and the mountains. My room was just perfect, not too small and not too large. Everything worked properly which is something you cannot take for granted, i was in six different hotels in Brazil on this trip and this was the best hotel room. A special mention goes out to hotel staff Marco Silva who took time on his day off to meet me at the famous Mercado Central and help me select some of the famous local products available at the market. For a foreign visitor having a local show you around is the best! Thank you Marco, the hotel should be very proud of you as an employee.
Back in Belo and decided to try a new hotel and selected the Mecure based on the reviews. The staff is the best asset. Friendly, courteous, speak English and they are plentiful and you will most likely trip over them. The breakfast is very well done with a great selection and, again, staff everywhere. The rooms are nice and also clean with a coffee maker, mini bar and snacks available for purchase. The bed was comfortable with lots of pillows. The only complaint I would have is that there is no iron or board in the room and you need to call to have one delivered. As a business traveler, I always need to touch up my wardrobe. I called requested and iron, they delivered and called 5 mins. Later to pick it up because they needed it for another guest. I don't iron that quickly. The restaurant is good as well as the bar but expect strictly measured drinks.
This is he best hotel not only for location, but for the most friendly and professional staff. If you need a good location, good value and excellent service this is the place to book in Belo Horizonte.
The staff was very helpful and friendly. Most people spoke English very well. Juiz Claudio at the front desk was especially helpful calling for a taxi every morning. The food at the bar was good and they have a good selection of local craft beers.
I was advised to stay at this hotel by a local businessman. The best thing is the staff which was very helpful. The next best thing was the location. My room was tired and needed refurbishing. The WiFi system was awful. The food was mediocre. I will not be staying here again unless they make vast improvements.
I have been in this hotel several times. Is a good place, with a good location, many good restaurants in the neighborhood. They offer a very good breakfast buffet and good rooms, although a little be small compared to other locations. Good place for business travelers.
Noisy , unbearable music all over the day , evening and night . You can not sleep !!! Don't stay here , unless you are deaf . Saturday afternoon, we arrived very tired from a long international Flight, and booked a room at Mercury , BH to rest and be fresh to proceed on to Rio Grande do Sul . The was party at a outside area at the hotel . The music was crazy loud !!! The bass' beat we could feel on the floor , it felt like a Earthquake!! We were all unable to sleep . Neither me, my wife , my mother or my brother could rest . Unbearable !!!! I would never , Ever, recommend this hotel to anyone !!!
Again this hotel is fine. Still it is just not possible trough a internetbooking, to apply for a room for a diabled person in a wheelchair ! I send a email, send it trough the app and no responce on my request, witch is to us most important ! Lateron the receptionist confirmed it that he did not read the request and also his low knowlidge of the English language is why he did not understand our request. On the first hand there was only a double bed adapted room available. The receptionist did his upperbest to help us for a single bed-room. He sucseeded, while we were allready upacked our double bed room, he came to us that there was a single bed room available again. Good service. Room was a little small for somebody in a wheelchair, but okay for only two nights. Breakfast as usual ok, and the bed also okay. Tv and airco also okay. All for a good price. This was our fourth or fifth time there. As said it would be much better if there is a possibillity to mention special needs like we have. Not all disabled persons have the same needs ! Thank you. Untill the next time.
- Close to Liberty Square
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Indoor pool
Located in Lourdes, Mercure Belo Horizonte Lourdes Hotel is within a 10-minute walk of poplar sights like Bradesco Theater. This 379-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and a fitness center.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM.
All 379 air-conditioned rooms feature minibars, coffee makers, and safes. Guests can expect 29-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Phones and desks are other standard amenities.
At Mercure Belo Horizonte Lourdes Hotel, guests enjoy an indoor pool, a fitness center, and a sauna. Valet parking is available for BRL 30 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 25 meeting rooms, and a 24-hour business center.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 1982 reviews