Mercure Belo Horizonte Lourdes Hotel3.5 out of 5.0
Recent guest reviews
Stayed for 3 nights in May 2017. Pleasant hotel with good facilities (air-con in the rooms, free wifi etc). Staff were friendly, with most speaking a good level of English which more than made up for my minimal Portuguese. Would definitely stay there again if back in Belo Horizonte.
Again a nice stay in this hotel. Just for 1 night, but the bed was so good en the breakfast is still good. There is a person that makes your egg like you want at. the moment that you her ask. The rooms where clean en the check in was fast.
The Mercure Lourdes is my house in Brazil. Professional, friendly and you whatever you need. We always stayed there for 17 years, and always is awesome!!! Rooms clean everyday, change sheets, clean the bathroom, change the towels, replace what you need. Reception team always already to help you. The beauty saloon, gym, massage just wonderful. Breakfast so rich. Fruits, natural juice, assortment of nice meals and breads. Restaurant team and service are fabulous! There have the best floral store with the best selection and fresh flowers and plants !!! Thanks for all team!!! Bob, Leda and Dudu.
This hotel is best when it comes to providing the best quality service for Americans, they are well trained in understanding our culture and are willing to meet our standards of customer service. This is very rare to find in Brazil, as most I've been to can't seem to grasp what our culture is about - but rest assured this hotel is different, it's a must check! MUST STAY PLACE FOR CARNAVAL!! Also very important - right next door is an amazing must check artisan beer place, and right up the street is the central market where you can find the best cheese in brazil!
This is a slightly aging property that's very nicely maintained and, as the title of this review implies, is a great place to stay. Clean, marginally luxurious, well-equipped and notably comfortable. Well priced. Also well located. We've stayed at this property before, and will surely stay there again. The VG rating for sleep quality stems from our sleeping with windows open. There's a lot of street racing and noisy vehicles passing by on Avenida Contorno at night. All night. Solution? Earplugs!
Staff was very friendly and helpful especially the main hotel desk staff. My room was clean and quiet. Breakfast is great. Overall truly an excellent hotel in a very safe upscale part of town. Will definitely come back if in Belo Horizonte again.
Lovely hotel, check in was great and I had a room on the 18th floor with a panoramic view of Belo Horizonte and the mountains. My room was just perfect, not too small and not too large. Everything worked properly which is something you cannot take for granted, i was in six different hotels in Brazil on this trip and this was the best hotel room. A special mention goes out to hotel staff Marco Silva who took time on his day off to meet me at the famous Mercado Central and help me select some of the famous local products available at the market. For a foreign visitor having a local show you around is the best! Thank you Marco, the hotel should be very proud of you as an employee.
Back in Belo and decided to try a new hotel and selected the Mecure based on the reviews. The staff is the best asset. Friendly, courteous, speak English and they are plentiful and you will most likely trip over them. The breakfast is very well done with a great selection and, again, staff everywhere. The rooms are nice and also clean with a coffee maker, mini bar and snacks available for purchase. The bed was comfortable with lots of pillows. The only complaint I would have is that there is no iron or board in the room and you need to call to have one delivered. As a business traveler, I always need to touch up my wardrobe. I called requested and iron, they delivered and called 5 mins. Later to pick it up because they needed it for another guest. I don't iron that quickly. The restaurant is good as well as the bar but expect strictly measured drinks.
This is he best hotel not only for location, but for the most friendly and professional staff. If you need a good location, good value and excellent service this is the place to book in Belo Horizonte.
The staff was very helpful and friendly. Most people spoke English very well. Juiz Claudio at the front desk was especially helpful calling for a taxi every morning. The food at the bar was good and they have a good selection of local craft beers.
- Close to Liberty Square
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Indoor pool
Located in Lourdes, Mercure Belo Horizonte Lourdes Hotel is a short distance from Bradesco Theater. This 379-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and a fitness center.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM.
All 379 air-conditioned rooms feature minibars, coffee makers, and safes. Guests can expect 29-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Phones and desks are other standard amenities.
At Mercure Belo Horizonte Lourdes Hotel, guests enjoy an indoor pool, a fitness center, and a sauna. Valet parking is available for BRL 30 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 25 meeting rooms, and a 24-hour business center.
Reviews from Trip Advisor
80.0% of guests recommend this hotelTotal of 2069 reviews