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Mercure Belo Horizonte Lourdes Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Mercure Belo Horizonte Lourdes Hotel

A modern hotel room with a large bed, bedside tables, a desk, and a chair.
An indoor swimming pool with a clear view of the water, a wooden deck, and potted plants.
A modern hotel lobby with a reception desk, a seating area with a unique design, and a large green plant wall.
A modern living room with a sofa, a small table, and a TV mounted on the wall.
A restaurant interior with a grid-patterned ceiling, wooden paneling, and potted plants on the counter.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Avenida do Contorno, 7315 - Lourdes, Belo Horizonte, MG, 30110-110
  • Place, Savassi Square
    ‪13 min walk‬
  • Place, Liberty Square
    ‪15 min walk‬
  • Place, Minas Centro Convention Center
    ‪5 min drive‬
  • Airport, Belo Horizonte (CNF-Tancredo Neves Intl.)
    ‪43 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a wardrobe, and a window with curtains.

Superior Room, 1 Double Bed

7.8 out of 10
Good
(8 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Privilege, Executive Room, 1 Double Bed

A hotel room with a grey armchair, a bed with white bedding, a black headboard, and a bedside table with a lamp.

Privilege, Executive Room, 1 Double Bed

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room, 3 Twin Beds

A hotel room with two beds, a chair, a small table, and a large window with sheer curtains.

Classic Room, 3 Twin Beds

8.4 out of 10
Very good
(13 reviews)
  • City view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

A hotel room with a wooden floor, a sofa, a chair, a small table, a lamp, a TV, and a window with curtains.

Junior Suite, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

A modern hotel room with a large bed, a desk, a chair, and a potted plant.

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(20 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Minibar, in-room safe, laptop workspace, blackout drapes

Classic Room, 2 Twin Beds

8.8 out of 10
Excellent
(25 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, Multiple Beds

A hotel room with two beds, a dark headboard, a nightstand, and a wall-mounted control panel.

Standard Room, Multiple Beds

7.8 out of 10
Good
(6 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Classic Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, a lamp, and a view of the cityscape.

Classic Room, 1 Double Bed

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room, Multiple Beds

A hotel room with two beds, a desk, a chair, a table, and a large window with a city view.

Classic Room, Multiple Beds

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a TV, and a mirror.

Executive Suite, 1 King Bed

  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Standard Twin Room, 2 Twin Beds

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 3 Twin Beds

A hotel room with two beds, a desk, and a chair.

Standard Room, 3 Twin Beds

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

A modern hotel room with a neatly made bed, a dark headboard, a bedside table, and a wardrobe.

Superior Suite, 1 Queen Bed with Sofa bed

  • City view
  • 376 sq ft
  • 3 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds

A hotel room with a bed, bedside table, a phone, a plant, and curtains.

Superior Twin Room, 2 Twin Beds

  • City view
  • 290 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Double Bed, Mobility Accessible

A hotel room with a bed, a desk, a chair, a nightstand, a lamp, a shelf with a pillow, and a view of the city through the window.

Superior Room, 1 Double Bed, Mobility Accessible

  • City view
  • 290 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Mobility Accessible

A hotel room with a bed, a nightstand with a phone, and a wall-mounted light.

Standard Room, 1 Double Bed, Mobility Accessible

  • City view
  • 290 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, Multiple Beds

A hotel room with two beds, a desk, a chair, a lamp, and a large window with curtains.

Superior Room, Multiple Beds

  • City view
  • 290 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 Double Bed with Sofa bed

A hotel room with a bed, bedside tables, a control panel, a glass shower enclosure, and a wooden bench.

Deluxe Suite, 1 Double Bed with Sofa bed

  • City view
  • 322 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

A hotel room with two beds, a small table with a phone, and a window with curtains.

Classic Room, 2 Twin Beds

  • City view
  • 290 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Master Suite with 1 king-size bed

A modern hotel room with a large bed, a bench, a chair, a small table, and a view of the city through large windows.

Master Suite with 1 king-size bed

  • City view
  • 947 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Belo Horizonte

Located in Lourdes, Mercure Belo Horizonte Lourdes Hotel is a leisurely stroll from popular sights such as Bradesco Theater and Savassi Square. This 3.5-star hotel has 371 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Savassi Square - 13 min walk - 0.7 miles
  • Liberty Square - 15 min walk - 0.8 miles
  • Afonso Pena Avenue - 20 min walk - 1.1 miles
  • Minas Centro Convention Center - 5 min drive - 1.2 miles
  • Central Market - 5 min drive - 1.2 miles

Getting around

  • Lagoinha Station - 4 min drive
  • General Carneiro Station - 16 min drive
  • Belo Horizonte (CNF-Tancredo Neves Intl.) - 50 min drive

Restaurants

  • ‪UDON - ‬2 min drive
  • ‪Bar Tudo Legal - ‬2 min walk
  • ‪La Macelleria - ‬5 min walk
  • ‪Pacato - ‬2 min walk
  • ‪Second House - ‬3 min walk

About this property

Mercure Belo Horizonte Lourdes Hotel

At Mercure Belo Horizonte Lourdes Hotel, guests enjoy features like an indoor pool, a gym, and a sauna. Self parking is available for BRL 55.00 per night. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, meeting rooms, and a conference center.
29-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Minibars, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Similar properties

Outdoor pool
Holiday Inn Belo Horizonte Savassi by IHG
Savassi
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 1,007 reviews
$68 nightly
The price is $73
Aug 9 - Aug 10
Total with taxes and fees
Holiday Inn Belo Horizonte Savassi by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (BRL 55 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 88 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante Tellus
  • Restaurante Udon

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 27 meeting rooms
  • Conference center
  • Coworking space

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • At least 80% organic food
  • Built in 2001
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 29-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 150 per pet, per night (maximum BRL 150 per stay)
  • Dogs and cats only
  • 1 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately BRL 88.00 per person
  • Covered self parking fee: BRL 55.00 per night
  • Pet fee: BRL 150 per pet, per night (maximum BRL 150 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Belo Horizonte Lourdes
Hotel Mercure Belo Horizonte Lourdes
Mercure Belo Horizonte Lourdes
Mercure Belo Horizonte Lourdes Hotel
Mercure Hotel Belo Horizonte Lourdes
Hotel Mercure Belo Horizonte Lourdes Brazil
Mercure Belo Horizonte Lourdes Hotel Belo Horizonte
Mercure Belo Horizonte Lourdes
Mercure Belo Horizonte Lourdes Hotel Hotel
Mercure Belo Horizonte Lourdes Hotel Belo Horizonte
Mercure Belo Horizonte Lourdes Hotel Hotel Belo Horizonte

Frequently asked questions

Is a free cancellation option available at Mercure Belo Horizonte Lourdes Hotel?

Mercure Belo Horizonte Lourdes Hotel provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Belo Horizonte Lourdes Hotel?

As of Jul 13, 2026, prices found for a 1-night stay for 2 adults at Mercure Belo Horizonte Lourdes Hotel on Aug 9, 2026 start from $65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Mercure Belo Horizonte Lourdes Hotel?

This hotel is situated in Lourdes within a 10-minute walk of Bradesco Theater and Abilio Barreto Historical Museum. You'll also find Afonso Pena Avenue and BH Shopping within a short drive.

Is there parking available at Mercure Belo Horizonte Lourdes Hotel?

Yes, secured parking is offered for BRL 55 per night. An electric car charging station and wheelchair-accessible parking are also available for guests.

Does Mercure Belo Horizonte Lourdes Hotel feature a casino on the premises?

No, Mercure Belo Horizonte Lourdes Hotel doesn't have a casino.

Will I find an indoor pool at Mercure Belo Horizonte Lourdes Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 11:00 PM.

What amenities will couples enjoy at Mercure Belo Horizonte Lourdes Hotel?

There are many amenities for couples at this hotel, including a restaurant and an indoor pool plus some guestrooms feature a private indoor hot tub.

Are there hot tubs at Mercure Belo Horizonte Lourdes Hotel?

No, but this hotel does have a steam room.

Does Mercure Belo Horizonte Lourdes Hotel feature a restaurant that includes a breakfast menu?

Yes, Mercure Belo Horizonte Lourdes Hotel serves buffet breakfast for a surcharge each morning at Restaurante Udon.

Will Mercure Belo Horizonte Lourdes Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Mercure Belo Horizonte Lourdes Hotel for a fee of BRL 150 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Mercure Belo Horizonte Lourdes Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Mercure Belo Horizonte Lourdes Hotel?

The closest major airport to Mercure Belo Horizonte Lourdes Hotel is Belo Horizonte (PLU), which is 6.6 mi away (23 minutes by car). Another top airport is Belo Horizonte (CNF-Tancredo Neves Intl.), which is located 28.1 mi away (50-minute drive).

Are there rooms with balconies at Mercure Belo Horizonte Lourdes Hotel?

No, you won't find guestrooms with balconies at Mercure Belo Horizonte Lourdes Hotel.

Mercure Belo Horizonte Lourdes Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 1009 reviews
Rating 8 - Good. 238 out of 1009 reviews
Rating 6 - Okay. 92 out of 1009 reviews
Rating 4 - Poor. 48 out of 1009 reviews
Rating 2 - Terrible. 34 out of 1009 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Itamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bom
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities
Awesome restaurant
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

richard

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room , polite staff perfect stay
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Raphael

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great location :). Great room view . Would stay again 🙏
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cleide

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in May 2025
Verified

10/10 Excellent

Dudley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Been there twice, will go there again!
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Euller

Liked: Cleanliness, staff & service, amenities
Excelente!
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Leandro Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My reservation says coffee maker, but don't have. Good location, easy parking.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Evandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my favorite Hotel in Belo Horizonte
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Dario

Disliked: Cleanliness, amenities, property conditions & facilities
Very basic amenities, building and facilities are quite old. Breakfast is decent for local standards.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, safe and confortable, nice staff, good área, just an old hotel but clean and very nice. I recomend
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Joao

Liked: Cleanliness, staff & service
Unfortunately, my wife and I stayed for two weeks in a room that didn't even have any suitable furniture to store our clothes properly, which is why they had to remain in our suitcases.
Stayed 13 nights in Jul 2025
Verified

10/10 Excellent

Aderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, amenities
The hotel has a business like environment, so if you are on vacation, expect a lot of the guests walking through the corridors early morning and an also elevator traffic around the peak times. Ask for your room to be as far as possible of the elevators or you will end up waking up with the crowd early in the morning due to the noise.
Stayed 9 nights in Jun 2025
Verified

6/10 Okay

Luiz

Liked: Property conditions & facilities
Every year i make some trips to Belo Horizonte and stay at Mercure Lourdes, i like the hotel. Unfortunately this time, my last day they didn't take care of our room. The didn't make the bad, no clean towels, no coffee capsule, nothing.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Luiz

Liked: Cleanliness, amenities, property conditions & facilities
Every year we choose Mercure to stay few times. Unfortunately, our last time we didn't have a good experience. In our last day they didn't change the towels, didn't make the bed. We ask several times for service and nothing. We like the hotel, but they have to take more attention with the customers
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Sabrina

Disliked: Cleanliness
While the hotel was well-located and generally pleasant, I believe there is room for improvement in terms of cleanliness, both in the guest rooms and throughout other areas of the property. Additionally, the front desk staff did not seem particularly helpful or responsive when we had questions, which impacted our overall experience. I also want to note that I paid for a chocolate bar my son took from the minibar, and although the front desk staff member said he would return my change, I never received it.
Stayed 13 nights in Jul 2025
Verified

6/10 Okay

Roberta Elaine

Disliked: Staff & service
Cheguei às 11 hs e fiz um pré chekin deixando os dados pessoais lançados, pedi que se pudessse antecipar um pouco a entrada seria bom , pois iria passar por um procedimento médico e voltaria. (Retirada de Duplo J). Quando voltei 14:10 hs a atendente disse que na categoria standard que eu reservei o apto não estava pronto. Me senti discriminada pela forma como ela falou. Abaixei a cabeça e ela disse que iria arrumar um Classic pra mim, perguntei quanto era e parece que ela percebendo o horário e o tratamento que tinha me dado , falou que não iria cobrar. Apto 319 , acho que era o pior que tinha, trava de segurança interna da porta quebrada, muito baixo, ar condicionado barulhento, descarga do vaso ora dava certo outra não. Cheiro de mofo no corredor dos aptos. O café da manhã é muito bom, abusam dos preços no frigobar . Um chocolate velho kit kit 16,00 . Espero não precisar mais me hospedar nesse hotel. Estacionamento a parte.
Stayed 1 night in Apr 2026
Verified

8/10 Good

marilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O mercúrio é um excelente hotel , porém alguns quartos não estão reformados . A mobília é a aparência do quarto muito velha . O banheiro estava vazando , todo molhado .
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Luciana

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
O hotel é muito bom, bem localizado porém a limpeza deixa muito a desejar. Encontrei um bolo de cabelo no Box e outro no canto do quarto. Lamentável .
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Daniele

Disliked: Property conditions & facilities
Quarto bem velho precisa de reforma
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Marcia

Disliked: Cleanliness
O café da manhã é muito bom. Os funcionários do hotel nãos são nada simpáticos. A limpeza do quarto precisa melhorar muito. Localização é muito boa, cama confortável mas travesseiros bem ruins.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente café da manhã. Ótima localização.
Stayed 2 nights in Apr 2026

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