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Placencia Resort

4.0 star property

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Photo gallery for Placencia Resort

Marina
Terrace/patio
32-inch TV with satellite channels, streaming services
2 restaurants, breakfast, lunch, dinner served; pizza
2 bars/lounges, swim-up bar, poolside bar, beach bar

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi

Explore the area

View in a map
Placencia Rd, Placencia, Stann Creek
  • Place, beach near Marco Way
    ‪5 min walk‬
  • Place, beach near Plantation
    ‪6 min walk‬
  • Place, beach near Blair Atholl
    ‪13 min walk‬
  • Airport, Placencia (PLJ)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Beachfront (King)

Suite, 1 Bedroom, Beachfront (King) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Beachfront (King)

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Beachfront

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Villa, 1 Bedroom, Beachfront

  • Beach view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Villa, 1 Bedroom, Garden View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Villa, 1 Bedroom, Garden View

  • Garden view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Bedroom (King)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom (King)

  • 947 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Villa, 1 Bedroom, Ocean View

  • Ocean view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Panoramic View)

Room, 1 King Bed (Panoramic View) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Panoramic View)

  • Garden view
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Beachfront

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 2 Bedrooms, Beachfront

  • Beach view
  • 1001 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 2 Bedrooms, Ocean View

  • Ocean view
  • 1001 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Room, 1 King Bed, Beachfront

Room, 1 King Bed, Beachfront | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Beachfront

  • Beach view
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 3 Bedrooms, Ocean View (with 1 Queen&2 King Beds High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 3 Bedrooms, Ocean View (with 1 Queen&2 King Beds High Floor)

  • Ocean view
  • 1292 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Suite, 3 Bedrooms, Beachfront (with 1 Queen&2 King Beds High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 3 Bedrooms, Beachfront (with 1 Queen&2 King Beds High Floor)

  • Beach view
  • 1292 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 King Beds

View all photos for Suite, 3 Bedrooms, Ocean View (with 2 King&2 Queen Beds High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 3 Bedrooms, Ocean View (with 2 King&2 Queen Beds High Floor)

  • Ocean view
  • 1292 sq ft
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Suite, 3 Bedrooms, Beachfront

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 3 Bedrooms, Beachfront

10.0 out of 10
Exceptional
(2 reviews)
  • Beach view
  • 1292 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Suite, 3 Bedrooms, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 3 Bedrooms, Ocean View

  • Beach view
  • 1292 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • 199 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 Queen Bed

  • 199 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Placencia

Located in Plantation, Placencia Resort is 1.5 mi (2.4 km) from Maya Beach. This 90-room, 4-star hotel has a private beach, a marina, and a full-service spa.

What's nearby

  • beach near Marco Way - 5 min walk - 0.3 miles
  • beach near Plantation - 6 min walk - 0.4 miles
  • beach near Blair Atholl - 13 min walk - 0.7 miles
  • Maya Beach - 4 min drive - 1.8 miles
  • Placencia Beach - 23 min drive - 10.5 miles

Getting around

  • Placencia (PLJ) - 24 min drive

Restaurants

  • ‪Casa De Maíz - ‬5 min drive
  • ‪Maya Beach Hotel Bistro - ‬6 min drive
  • ‪The Bonefish Grille - ‬8 min drive
  • ‪Happy Hour - ‬7 min drive
  • ‪Vern’s - ‬16 min drive

About this property

Placencia Resort

Placencia Resort features a private beach, a marina, and a full-service spa. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and luggage storage. Other amenities at this beach hotel include an outdoor pool, a children's pool, and a gym.
Guests can expect free WiFi and 32-inch TVs with satellite channels. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include furnished patios, coffee makers, and ceiling fans.
A private beach and a marina are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Placencia Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 9:30 PM at scheduled times and on request
  • Area shuttle (surcharge) up to 10 mi
  • Free extended parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: BZD 30 to 50 for adults and BZD 15 to 25 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Azure Pool Restaurant
  • The Pier Bar Grill Lounge

Things to do

  • Boat tours
  • Children's pool
  • Ecotours
  • Fishing
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Paddleboard
  • Scuba diving
  • Snorkeling

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Garden
  • Marina
  • On a private beach
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Hardwood flooring in room
  • Magnifying mirror
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 12 buildings
  • 3 floors
  • Built in 2000
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Griddle
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from March 22 2026 to November 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: 15 percent of room rate
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • In-room coffee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately BZD 30 to 50 for adults, and BZD 15 to 25 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Placencia

Placencia Hotel

The Hotel Placencia

The Placencia Hotel And Residences Belize

The Resort Placencia

Placencia Resort

Placencia Muy'Ono Resort

Placencia Muy'Ono

Hotel The Placencia, a Muy'Ono Resort Placencia

Placencia The Placencia, a Muy'Ono Resort Hotel

Hotel The Placencia, a Muy'Ono Resort

The Placencia, a Muy'Ono Resort Placencia

The Placencia Resort

The Placencia Hotel

Muy'Ono Resort

Muy'Ono

Frequently asked questions

Is free cancellation available at Placencia Resort?

Placencia Resort offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Placencia Resort?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Placencia Resort on Jun 15, 2026 start from $185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Placencia Resort?

This hotel is situated in Plantation, close to Maya Beach and Inky's Mini Golf.

Is parking available on site at Placencia Resort?

Yes, extended and self parking are offered for free at the hotel.

Is there a spa available at Placencia Resort?

The Placencia Spa is the hotel's spa and services include deep-tissue massages, hot stone massages, couples treatments, and body wraps.

Does Placencia Resort have a casino at the property?

No, Placencia Resort doesn't have a casino.

Is there an indoor pool at Placencia Resort?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Placencia Resort?

There are many amenities for couples at this hotel, including in-room massages as well as a private beach and a beach bar.

Does Placencia Resort have a hot tub?

No, there isn't a spa tub at this hotel.

Does Placencia Resort feature a restaurant that includes a breakfast menu?

Yes, Placencia Resort has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Placencia Resort allow pets to stay for free?

No, pets and service animals aren't allowed at Placencia Resort.

Does Placencia Resort have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to Placencia Resort?

The closest major airport to Placencia Resort is Placencia (PLJ), which is 8.7 mi away (24 minutes by car). Another top airport is Independence and Mango Creek (INB), which is around 10.1 mi away.

Are there rooms with balconies that I can book at Placencia Resort?

Yes, every guestroom at Placencia Resort comes with a furnished patio and some offer ocean and garden views.

Does Placencia Resort have a wedding venue on site?

There are wedding services available at Placencia Resort if that's in your vacation plans.

Placencia Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 140 out of 330 reviews
Rating 8 - Good. 83 out of 330 reviews
Rating 6 - Okay. 55 out of 330 reviews
Rating 4 - Poor. 32 out of 330 reviews
Rating 2 - Terrible. 20 out of 330 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Karen

Traveled with family
Liked: Cleanliness
Our suite was spacious and comfortable. Staff friendly and helpful.
Stayed 5 nights in Feb 2026

10/10 Excellent

Barry

Traveled with family
Liked: Amenities, property conditions & facilities
great place, nice staff
Stayed 6 nights in Feb 2026

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff is super friendly and always helpful. The resort and rooms are clean and pleasant to visit.
Stayed 7 nights in Jan 2026

6/10 Okay

Brian

Stayed 10 nights in Jan 2026

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay staff were all wonderful room was clean and spacious. Restaurant was awesome both food and service. Pool was large has a swim up bar. We were welcomed on arrival by an alligator (leave him alone and he’ll leave you alone) and lots of Iguana’s. Would recommend renting a vehicle or golf cart the village is about a 30 minute drive.
Stayed 6 nights in Jan 2026

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Quiet, kozy and very well located.
Stayed 7 nights in Dec 2025

4/10 Poor

Abiy

Transportation
Stayed 4 nights in Jan 2026

6/10 Okay

Vishwesh

Hotel is undergoing construction, which was not well advertised at the time of booking
Stayed 2 nights in Dec 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service
The highlight of this property is the staff. Very friendly and helpful at all times. The property is going through an extensive property improvement renovation to become a Hyatt and the rooms although clean, were worn and dated. Guests should be aware that if they are expecting rooms to look like how they are presented on the Hyatt website, they will be disappointed. There is currently only one F&B option. The food is decent and the service was excellent. There is no gift shop or any other retail services on property at the moment. The property is in a quiet location with very nice, clean beachfront. It is one of the further properties from the village center. If you rent a golf cart, please be careful to get one with ample power or it will take over 45 minutes to get to the village. There is a resort shuttle but be mindful a lot of guests are using it and it can take time for drop offs/pick ups. Once the improvements are completed, I can see this property be a solid 4-5 star property.
Stayed 5 nights in Dec 2025

10/10 Excellent

adam, newark

Stayed 1 night in Dec 2025

2/10 Terrible

FADZAYI

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t book this hotel. They charge luxury-level prices for a damp, dirty, badly maintained property with serious operational and hygiene issues. The room had a strong mold and moisture smell that made it uncomfortable to stay in. The bed linens smelled unclean, and the bathroom was disgusting—visible gunk on the shower and showerhead, almost no water pressure, and a poorly designed rainfall shower mounted so high that basic hygiene was difficult. The bathroom flooded every time we showered. We also had bugs and small lizards in the room. Yes, it’s tropical—but at these prices, basic pest control should be expected. Check-in was a major red flag: the staff member took photos of our IDs on his personal phone and sent them via WhatsApp. No explanation, no visible secure system. Completely inappropriate and concerning. We paid extra to upgrade to the “panoramic suite,” which looked nothing like the online photos. No patio couch or table—just two hard wooden chairs with no cushions. Basic amenities were missing on arrival, including drinking glasses, and the outdated DVD-only TV didn’t even work properly at first. The pool is advertised as open until 8 p.m., yet chlorine was dumped in around 7 p.m., making it unusable. Housekeeping woke us at 7 a.m. without being requested, and there were loud tile repairs at night. The pier restaurant is wildly overpriced for what it is—$25 USD for a basic burger and $40 USD for chicken. The beach is full of weeds
Stayed 2 nights in Dec 2025

4/10 Poor

Joel

Disliked: Property conditions & facilities
The drainage on the compound was horrible! A little bit of rain and I stepped into 2 inches of water from my room all the way to the parking!
Stayed 1 night in Dec 2025

10/10 Excellent

Heather

Stayed 1 night in Dec 2025

10/10 Excellent

Ute

Traveled with partner
Excellent, clean, and very professional and personable staff. Thanks for the welcome beverage. Greatly appreciated and the room upgrade too!!
Stayed 1 night in Nov 2025

8/10 Good

Pierre, Toms River

Liked: Cleanliness, staff & service
Bar was nice, but expensive. Did not eat breakfast
Stayed 7 nights in Oct 2025

8/10 Good

Rocio

Stayed 1 night in Sep 2025

6/10 Okay

Sharon

Stayed 2 nights in Jul 2025

10/10 Excellent

chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Betty

Stayed 1 night in Mar 2025

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The best of both worlds! This property is stunning, and it really offered the best of both worlds. We were able to experience resort-style amenities and service, while enjoying the space of an AirBnB. Our suite was huge and gave us ample room to enjoy ourselves. It was nice to be able to cook some meals in the suite, although they could definitely stand to upgrade their kitchenware. The pool is huge, and we really enjoyed the swim-up bar. The restaurant sits right on the water, and we were really impressed with the food there. The service is top-notch from the bar to the housekeeping staff. *A note about the location: Placencia is a lot bigger than I realized. This property is in an area that is mostly just resorts and a handful of restaurants. A little further South is Maya Beach, which is quite nice. If you want to actually visit Placencia Village, it's a good 20-30 minute drive. So this is the perfect location for a relaxing, peaceful getaway. But if you want to be in the heart of Placencia, go further South.
Stayed 6 nights in May 2025

10/10 Excellent

Marcos

Stayed 1 night in May 2025

4/10 Poor

Amritha

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Misrepresented Temu Hyatt

Placenta Resort was advertised as a Hyatt hotel but this definitely was not it. We entered the resort and saw that a massive construction renovation project was being undertaken, which resulted in a lot of noise both during the day and at night. The wi fi was very poor and not secure which we had to keep asking staff to fix. They said that someone would fix it, but no one ever did. The rooms were clean and well kept, and staff was nice and helpful, but management was poorly run. The hotel was misrepresented as a Hyatt yet basic amenities such as the shower, WiFi, and “complimentary shuttle” and “laundry” cost an arm and a leg. The shuttle cost $150, and the hotel was $20 a load. We will not be coming back and hope we can get a partial refund.
Stayed 6 nights in May 2025

8/10 Good

Lisa

Stayed 6 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly stellar pool with three areas of different depths. This allowed children to play more freely while parents enjoyed the pool. Only complaint was limited food options with highly variable quality. Note this area of Placencia has lots of sea grass and sargassum that washes up on the beaches daily. So depending on your level of comfort swimming in and around it, you may not be able to use the ocean. When it decays it smells heavily of sulfur.
Stayed 7 nights in Apr 2025

6/10 Okay

Neresa

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The pool service was excellent but the food and activities offered were limited
Stayed 6 nights in Apr 2025

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