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Placencia Resort

4.0 star property
Family-friendly beachfront location with outdoor pool

Choose dates to view prices

Photo gallery for Placencia Resort

Outdoor pool, pool umbrellas, sun loungers
2 bars/lounges, swim-up bar, poolside bar, beach bar
2 restaurants, breakfast, lunch, dinner served; pizza
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
2 restaurants, breakfast, lunch, dinner served; pizza

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Placencia Rd, Placencia, Stann Creek
  • Place, Lagoon Caye
  • Place, Maya Beach
    ‪5 min drive‬
  • Place, Placencia Beach
    ‪28 min drive‬
  • Airport, Placencia (PLJ)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Beachfront (King)

Suite, 1 Bedroom, Beachfront (King) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom, Beachfront (King)

10.0 out of 10
Exceptional
(1 review)
  • 947 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Beachfront

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Villa, 1 Bedroom, Beachfront

  • 635 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Villa, 1 Bedroom, Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Villa, 1 Bedroom, Garden View

  • 635 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Bedroom (King)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom (King)

  • 947 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Villa, 1 Bedroom, Ocean View

  • 635 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Panoramic View)

Room, 1 King Bed (Panoramic View) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed (Panoramic View)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Beachfront

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 2 Bedrooms, Beachfront

  • 1001 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 2 Bedrooms, Ocean View

  • 1001 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Room, 1 King Bed, Beachfront

Room, 1 King Bed, Beachfront | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Beachfront

  • 312 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 3 Bedrooms, Ocean View (with 1 Queen&2 King Beds High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 3 Bedrooms, Ocean View (with 1 Queen&2 King Beds High Floor)

  • 1292 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Suite, 3 Bedrooms, Beachfront (with 1 Queen&2 King Beds High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 3 Bedrooms, Beachfront (with 1 Queen&2 King Beds High Floor)

  • 1292 sq ft
  • Beach view
  • Sleeps 6
  • 1 Queen Bed and 2 King Beds

View all photos for Suite, 3 Bedrooms, Ocean View (with 2 King&2 Queen Beds High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 3 Bedrooms, Ocean View (with 2 King&2 Queen Beds High Floor)

  • 1292 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Suite, 3 Bedrooms, Beachfront

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 3 Bedrooms, Beachfront

10.0 out of 10
Exceptional
(2 reviews)
  • 1292 sq ft
  • Beach view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Suite, 3 Bedrooms, Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 3 Bedrooms, Ocean View

  • 1292 sq ft
  • Beach view
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • 199 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 Queen Bed

  • 199 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Placencia

Located in Plantation, Placencia Resort is 1.5 mi (2.4 km) from Maya Beach. This 90-room, 4-star hotel has a private beach, a marina, and a full-service spa.

What's nearby

  • Maya Beach - 5 min drive - 1.8 miles
  • Placencia Beach - 28 min drive - 9.9 miles
  • Silk Caye Beach - 29 min drive - 10.3 miles
  • Jaguar Bowling Lanes - 33 min drive - 11.4 miles
  • Hopkins Village Beach - 58 min drive - 36.1 miles

Getting around

  • Placencia (PLJ) - 24 min drive

Restaurants

  • ‪The Bonefish Grille - ‬8 min drive
  • ‪Inky’s 19th Hole Restaurant - ‬12 min drive
  • ‪Maya Beach Hotel Bistro - ‬6 min drive
  • ‪16 Degrees - ‬5 min drive
  • ‪Biblio Bar - ‬18 min drive

About this property

Placencia Resort

Family-friendly beachfront location with outdoor pool
Placencia Resort features a private beach, a marina, and a full-service spa. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Other amenities at this beach hotel include an outdoor pool, a children's pool, and a gym.
Guests can expect free WiFi and 32-inch TVs with satellite channels. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include furnished patios, coffee makers, and ceiling fans.
A private beach and a marina are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Placencia Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 9:30 PM at scheduled times and on request
  • Area shuttle (surcharge) up to 10 mi
  • Free extended parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: BZD 30 to 50 for adults and BZD 15 to 25 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Azure Pool Restaurant
  • The Pier Bar Grill Lounge

Things to do

  • Boat tours
  • Children's pool
  • Ecotours
  • Fishing
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Paddleboard
  • Scuba diving
  • Snorkeling

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Garden
  • Marina
  • On a private beach
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Hardwood flooring in room
  • Magnifying mirror
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 12 buildings
  • 3 floors
  • Built in 2000
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Griddle
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: 15 percent of room rate
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • In-room coffee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately BZD 30 to 50 for adults, and BZD 15 to 25 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Placencia
Placencia Hotel
The Hotel Placencia
The Placencia Hotel And Residences Belize
The Resort Placencia
Placencia Resort
Placencia Muy'Ono Resort
Placencia Muy'Ono
Hotel The Placencia, a Muy'Ono Resort Placencia
Placencia The Placencia, a Muy'Ono Resort Hotel
Hotel The Placencia, a Muy'Ono Resort
The Placencia, a Muy'Ono Resort Placencia
The Placencia Resort
The Placencia Hotel
Muy'Ono Resort
Muy'Ono

Frequently asked questions

Is free cancellation available at Placencia Resort?

Placencia Resort offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Placencia Resort?

As of Nov 26, 2025, prices found for a 1-night stay for 2 adults at Placencia Resort on Nov 27, 2025 start from $174.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Placencia Resort?

This hotel is situated in Plantation, close to Maya Beach and Inky's Mini Golf.

Is parking available on site at Placencia Resort?

Yes, self parking and long-term parking are offered for free at the hotel.

Is there a spa available at Placencia Resort?

The Placencia Spa is the hotel's spa and services include hot stone massages, Swedish massages, body wraps, and couples treatments.

Does Placencia Resort have a casino at the property?

No, Placencia Resort doesn't have a casino.

Is there an indoor pool at Placencia Resort?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Placencia Resort good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a private beach and a beach bar.

Are there hot tubs at Placencia Resort?

No, this hotel doesn't have a spa tub.

Does Placencia Resort feature a restaurant that includes a breakfast menu?

Yes, Placencia Resort has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Placencia Resort allow pets to stay for free?

No, pets and service animals aren't allowed at Placencia Resort.

Are there connecting rooms at Placencia Resort?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Placencia Resort?

The closest major airport to Placencia Resort is Placencia (PLJ), which is 8.7 mi away (24 minutes by car). Another top airport is Independence and Mango Creek (INB), which is around 10.1 mi away.

Can I book a room with a balcony at Placencia Resort?

Yes, every guestroom at Placencia Resort comes with a furnished patio with some featuring ocean or garden views.

Does Placencia Resort have a wedding venue on site?

There are wedding services available at Placencia Resort if that's in your vacation plans.

Reviews

Placencia Resort Reviews

8.0

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 128 out of 287 reviews
Rating 8 - Good. 76 out of 287 reviews
Rating 6 - Okay. 46 out of 287 reviews
Rating 4 - Poor. 22 out of 287 reviews
Rating 2 - Terrible. 15 out of 287 reviews

Reviews

6/10 Okay

Sharon

Stayed 2 nights in Jul 2025

10/10 Excellent

chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Betty

Stayed 1 night in Mar 2025

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The best of both worlds! This property is stunning, and it really offered the best of both worlds. We were able to experience resort-style amenities and service, while enjoying the space of an AirBnB. Our suite was huge and gave us ample room to enjoy ourselves. It was nice to be able to cook some meals in the suite, although they could definitely stand to upgrade their kitchenware. The pool is huge, and we really enjoyed the swim-up bar. The restaurant sits right on the water, and we were really impressed with the food there. The service is top-notch from the bar to the housekeeping staff. *A note about the location: Placencia is a lot bigger than I realized. This property is in an area that is mostly just resorts and a handful of restaurants. A little further South is Maya Beach, which is quite nice. If you want to actually visit Placencia Village, it's a good 20-30 minute drive. So this is the perfect location for a relaxing, peaceful getaway. But if you want to be in the heart of Placencia, go further South.
Stayed 6 nights in May 2025

10/10 Excellent

Marcos

Stayed 1 night in May 2025

4/10 Poor

Amritha

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Misrepresented Temu Hyatt

Placenta Resort was advertised as a Hyatt hotel but this definitely was not it. We entered the resort and saw that a massive construction renovation project was being undertaken, which resulted in a lot of noise both during the day and at night. The wi fi was very poor and not secure which we had to keep asking staff to fix. They said that someone would fix it, but no one ever did. The rooms were clean and well kept, and staff was nice and helpful, but management was poorly run. The hotel was misrepresented as a Hyatt yet basic amenities such as the shower, WiFi, and “complimentary shuttle” and “laundry” cost an arm and a leg. The shuttle cost $150, and the hotel was $20 a load. We will not be coming back and hope we can get a partial refund.
Stayed 6 nights in May 2025

8/10 Good

Lisa

Stayed 6 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly stellar pool with three areas of different depths. This allowed children to play more freely while parents enjoyed the pool. Only complaint was limited food options with highly variable quality. Note this area of Placencia has lots of sea grass and sargassum that washes up on the beaches daily. So depending on your level of comfort swimming in and around it, you may not be able to use the ocean. When it decays it smells heavily of sulfur.
Stayed 7 nights in Apr 2025

6/10 Okay

Neresa

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The pool service was excellent but the food and activities offered were limited
Stayed 6 nights in Apr 2025

8/10 Good

Kolei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is under construction so a lot of the food amenities are limited but the villas are beautifully newly renovated and the staff is very nice. Best to rent a car so that you can explore better food options off property during the day.
Stayed 5 nights in Apr 2025

4/10 Poor

Ben

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms need improvement to provide basic services
Stayed 1 night in Apr 2025

2/10 Terrible

Fiona

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was dirty the bathroom had broken door, it was dirty and there was no hot water. We didnt even have water in the room to drink! When we ordered food the menu was so limited they didnt even have chicken wings. We had to end our stay early because of the inconvenience and how direty it was.
Stayed 2 nights in Apr 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, room comfort

Anniversary

We received very good service, and the rooms and pool were excellent. The only drawback was that the main restaurant was being removed and eventually replaced, so the on-site dining was limited. However, we ended up renting a golf cart and found terrific dining.
Stayed 7 nights in Mar 2025

8/10 Good

Faith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool, good staff, clean. Beautiful beach. Toilets hardly flush though with the low flow, similar to Tulum.
Stayed 3 nights in Mar 2025

2/10 Terrible

Abby

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They have bedbugs
Stayed 4 nights in Mar 2025

8/10 Good

alison

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The physical resort was phenomenal. The two reasons I did not give it a five star were 1) that the water pressure in the showers were so low. I never felt clean and could not wash my hair properly, and 2) the hotel restaurant was more expensive than the local restaurants. The days we didn't prepare food in our kitchen, we had to leave the resort. If the prices had been comparable, we would have eaten at the resort more often. The food was delicious, just astronomically expensive. Everything else about the resort was amazing and the staff were so incredibly nice.
Stayed 5 nights in Mar 2025

8/10 Good

Shannon

Traveled with family
Liked: Staff & service

Lovely, and missing a few things

We truly enjoyed our week at the Placencia resort. The 3 bedroom suite was just right for our multi-generational family trip, the pool was fabulous fun, and the Pier restaurant is peaceful, beautiful, and serves delicious food. I was disappointed to discover that, for what-ever reason, many of the promised amenities that had us choose this resort were not available during our time there: For example, there is only 1 restaurant, there is little that's child friendly asidefrom the pool; the pool and the children's pool are the same thing, meaning our 5 yo had to swim around loud mouthed drunks in the afternoon, if there were laundry facilities we never found them, and the only water sport equipment was available. Its clear the resort is being updated, but the work motto seems to be "it looks okay if you don't get too close." Lovely, bright rooms and ancient lumpy futons to sit on; nicely tiled bathroom and grubby stained bathtub. Etc. I would recommend the Placencia, and I would go back there. I justthink people should be fore-warned that the marketing exceeds the reality.
Stayed 7 nights in Mar 2025

6/10 Okay

Joanne

Traveled with family
Liked: Cleanliness, staff & service
When we checked in, we were asked to pay a 40 US resort fee that we were not aware of when I booked so that was a sudden surprise. The prices at the restaurant were quite high. The beds were not the greatest. They were on wheels so they moved a lot.. but the pool was amazing. The water was warm. The staff was friendly and kind not usually the kind of place I stay, but I would go back for the pool.
Stayed 2 nights in Mar 2025

6/10 Okay

Tia

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful and the staff was very accommodating but it did not engulf the Belizean culture as I expected it would. The menu did not incorporate the traditional culture or have more than one Belizean option. Most of it was American food. There should be more of the culture and more things to do on the resort outside of the pool/dining. I wish there was more activities at the resort instead of trying to entertain myself most of the time. It was relaxing but I’d like to have fun on vacation too and creating that fun in an unknown area is difficult. I wish there were more food options for me to get to know the areas best things about it. More activities like a food tour provided by the resort like yoga just a celebration of the culture and that was not it.
Stayed 5 nights in Mar 2025

10/10 Excellent

Sergio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable y bonito lugar. Bien atendidos.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Tony

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice stay I will be staying here again on my next visit for sure
Stayed 1 night in Feb 2025

10/10 Excellent

DeAnne, Chelan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous resort, beautiful location right on beach, helpful staff, amazing and large pool, restaurant on the pier was top notch for atmosphere and food. Ate 6 meals there.
Stayed 2 nights in Feb 2025

2/10 Terrible

Maggie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For getting this hotel at a “VIP access” was nothing but a lie! The hotel was expensive, the room smelled musty, there was food marks left on the counters, the bathroom floor had bits of toilet paper left, the toilet seat was left open, the extra mirror light didn’t work, there was a broken towel rack pieces left over, one of the head lights were dangling out, our bed headboard was broken, the lamp was broken, and most importantly there reusable water tanks were always empty. When I told this to the front desk, they didn’t do anything. So I was just simply very disappointed for the cost for this resort and wish I would’ve gave my money to the local hotels.

4/10 Poor

Kenneth

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Staff is wonderful. Property is "tired" looking. No bicycles avail for use as mentioned in property details. New Pier Bar is pretty but the food was not cooked well.
Stayed 2 nights in Feb 2025

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