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Spice Hotel & Spa All Inclusive

5.0 star property
VIP Access

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Photo gallery for Spice Hotel & Spa All Inclusive

Standard Duplex | View from room
Property video
A hotel lobby with a marble floor, arched wooden columns, chandeliers, and a food bar.
Mint Villa | Free minibar, in-room safe, soundproofing, free cribs/infant beds
A waterfront hotel with a pier extending into the sea, featuring outdoor seating areas and a view of the beach and mountains in the background.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Iskele Mevkii, Serik, Antalya, 07506
  • Place, Montgomerie Golf Course
    ‪3 min walk‬
  • Place, Belek Mosque
    ‪6 min drive‬
  • Place, Belek Beach Park
    ‪8 min drive‬
  • Airport, Antalya (AYT-Antalya Intl.)
    ‪45 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, Garden View

A hotel room with a large bed, a desk with a chair, a television, and a balcony with a view.

Standard Room, Garden View

8.8 out of 10
Excellent
(12 reviews)
  • Garden view
  • 387 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Family Room

A hotel room with a large bed, a desk with a chair, a television, and a balcony with curtains.

Family Room

  • Garden view
  • 775 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, Sea View

A hotel room with two beds, a balcony, a desk, and a TV.

Standard Room, Sea View

  • Sea view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Suite (Queen)

Suite (Queen) | Free minibar, in-room safe, soundproofing, free cribs/infant beds

Suite (Queen)

  • Sea view
  • 786 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Suite

A hotel room with a balcony, a bed, a desk, and a TV.

Standard Suite

  • 721 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Ginger Villa

A hotel with a pool, sun loungers, and a two-story building with balconies.

Ginger Villa

  • 1248 sq ft
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Mint Villa

Mint Villa | Free minibar, in-room safe, soundproofing, free cribs/infant beds

Mint Villa

  • 2659 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Coconut Dublex Suite

A modern hotel room with a blue sofa, a small white coffee table, a TV, and a balcony with a view.

Coconut Dublex Suite

  • Sea view
  • 915 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Safran Villa

A courtyard with a swimming pool, lounge chairs, and a pergola.

Safran Villa

  • Sea view
  • 1991 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Swim-up Suite

A hotel with a swimming pool, multiple balconies, and outdoor seating areas.

Swim-up Suite

  • Sea view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Standard Duplex

Standard Duplex | Free minibar, in-room safe, soundproofing, free cribs/infant beds

Standard Duplex

  • Sea view
  • 592 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Basic Room, Garden View

A hotel room with a large bed, a desk with a chair, a television, and a balcony with a view.

Basic Room, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

About the neighborhood

Serik

Located in Belek, Spice Hotel & Spa All Inclusive is 1.3 mi (2 km) from Belek Mosque. This 546-room, 5-star resort has a full-service spa, a free water park, and 5 restaurants.
View more Resorts in SerikOpens in a new window

What's nearby

  • Montgomerie Golf Course - 3 min walk - 0.2 miles
  • Belek Public Beach - 12 min walk - 0.7 miles
  • Belek Mosque - 6 min drive - 1.7 miles
  • Cornelia Golf Club - 7 min drive - 1.4 miles
  • Belek Beach Park - 8 min drive - 1.9 miles

Getting around

  • Antalya Intl. Airport (AYT) - 40 min drive

Restaurants

  • ‪Atrium Bar - ‬5 min drive
  • ‪Bluetooth Bar - ‬5 min drive
  • ‪MaxxRoyal & Bueno Steak House - ‬7 min walk
  • ‪Italian Restaurant Adam&Eve - ‬5 min drive
  • ‪Spice Hotel Poolbar - ‬1 min walk

About this property

Spice Hotel & Spa All Inclusive

Guests of Spice Hotel & Spa All Inclusive have access to a full-service spa, a free water park, and a nightclub. Free valet and self parking are available, and there's also an airport shuttle. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive resort include an indoor pool, an outdoor pool, and a children's pool.
TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Free minibar items, balconies, and coffee makers are also available.
2 outdoor tennis courts and a complimentary water park with waterslides are featured at the resort. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

E-Nar has 16 treatment rooms including rooms for couples. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 5 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kekick
  • Kishnish
  • Sumak
  • Wasabi
  • Zeythin

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Nightclub
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Water skiing
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,827 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • 7 steps to reach entrance
  • Accessible shuttle
  • Bathroom emergency pull cord
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Low-height bed (18 inches high)
  • Low-height counter and sink (30 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 4 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers free parking.
Property Registration Number 9973

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to October.
  • Pool access available from 8:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Hotel Spice
Spice Hotel
Spice Hotel Serik
Spice Serik
Spice Hotel & Spa Belek, Turkey - Antalya Province
Spice Hotel And Spa
Spice Hotel Belek
Spice Resort Belek
Spice Belek
Spice Hotel & Spa Belek Turkey - Antalya Province
Spice Hotel Spa
Spice & Spa Inclusive Serik
Spice Hotel Spa All Inclusive
Spice Hotel & Spa All Inclusive Serik
Spice Hotel & Spa All Inclusive Resort
Spice Hotel & Spa All Inclusive Resort Serik

Frequently asked questions

Can I book all-inclusive rates at Spice Hotel & Spa All Inclusive?

Spice Hotel & Spa All Inclusive is an all-inclusive resort and rates come with all meals.

Is a free cancellation option available at Spice Hotel & Spa All Inclusive?

Spice Hotel & Spa All Inclusive provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to see near Spice Hotel & Spa All Inclusive?

This resort is situated in Belek, just steps from Montgomerie Golf Course. You'll also find Cornelia Golf Club and Belek Beach Park within a short drive.

Will I be able to park at Spice Hotel & Spa All Inclusive?

Yes, valet and self parking are offered for free at the resort. Wheelchair-accessible parking is also available for guests.

Is there a spa at Spice Hotel & Spa All Inclusive?

E-Nar is the resort's spa and services include Swedish massages, body wraps, and aromatherapy.

Does Spice Hotel & Spa All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as a free water park, an ocean-view restaurant, and 2 outdoor tennis courts at this resort.

Does Spice Hotel & Spa All Inclusive include a casino on the premises?

No, Spice Hotel & Spa All Inclusive doesn't have a casino.

Will I find an indoor pool at Spice Hotel & Spa All Inclusive?

Yes, this resort has an indoor pool along with an outdoor pool. Guests have access between 8:00 AM and 7:00 PM and the seasonal pool is normally open from April until October.

Is Spice Hotel & Spa All Inclusive a good place to stay for couples?

This beachfront resort offers many amenities for couples such as an ocean-view restaurant and an outdoor pool with some guestrooms featuring a private pool.

Are there hot tubs at Spice Hotel & Spa All Inclusive?

No, but guests can enjoy a steam room at this resort.

Does Spice Hotel & Spa All Inclusive have a restaurant that serves breakfast?

No, Spice Hotel & Spa All Inclusive doesn't have a restaurant that serves breakfast.

Will Spice Hotel & Spa All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Spice Hotel & Spa All Inclusive.

Are there connecting rooms at Spice Hotel & Spa All Inclusive?

No, there aren't connecting guestrooms at this resort.

How close is the airport from Spice Hotel & Spa All Inclusive?

The closest major airport to Spice Hotel & Spa All Inclusive is Antalya Intl. Airport (AYT), which is 22.1 mi away (40 minutes by car).

Can I book a room with a balcony at Spice Hotel & Spa All Inclusive?

Yes, every guestroom at Spice Hotel & Spa All Inclusive comes with a balcony and some offer sea and garden views.

Does Spice Hotel & Spa All Inclusive host weddings?

There are wedding services available at Spice Hotel & Spa All Inclusive if that's in your vacation plans.

Spice Hotel & Spa All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 111 out of 275 reviews
Rating 8 - Good. 86 out of 275 reviews
Rating 6 - Okay. 35 out of 275 reviews
Rating 4 - Poor. 21 out of 275 reviews
Rating 2 - Terrible. 22 out of 275 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
ROOM WAS SPOTLESS; STAFF WERE GREAT
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Mohammad Farahnaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy inside pool, because off season not many travelers that food needed to be improved.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Sedat

Liked: Cleanliness, amenities, property conditions & facilities
Room was good. Staff was above average and client relationship manager Victoria was very caring and helpful. During December activities are extremely limited but we still enjoyed the food.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and enjoyable stay. Great dining and food.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Matraim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I invited my parents to this hotel, very well organized stay.
Verified

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accommodation, comfort, service and food. Definitively, worth the money paid for the stay.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, has all the facilities you need. Lots of food options. Staff is extra attentive to the point of annoyance. Rooms start showing signs of wear but nothing too serious. The sound insulation could be a bit better.
Stayed 7 nights in Sep 2025
Verified

8/10 Good

Okba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

GLORIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clea. The staff are excellent. I am coming backwith my family next year. Already booked..
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Hossein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this property 👌
Stayed 5 nights in Jun 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a lot of the outside areas were closed

good stay, very friendly staff, very helpful and accommodating
Stayed 6 nights in Dec 2022
Verified

10/10 Excellent

Yulia

Liked: Staff & service, amenities, property conditions & facilities
Spa is in Turkish style. Very beautiful, professional treatments
Stayed 9 nights in Jun 2022
Verified

8/10 Good

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 7 nights in Nov 2024
Verified

4/10 Poor

Shaima

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
People working in Recepion aggressive
Stayed 4 nights in Sep 2022
Verified

4/10 Poor

Preslava

Disliked: Staff & service, property conditions & facilities
Service is terrible, no one speaks English, everyone is moody and not willing to help, on top of that number of staff is far from enough for resort if this size. Guests need to wander around for 10-15 min to find someone to help them or ask a question, and the probability of them understanding you is 1%, because they don’t even know words such as “glass of water”. The resort amentities are ok. But the rooms smell terrible and super outdated. Water in the bathroom rarely gets warm and some of the days was brown/ yellow colour as on the pictures below.
Stayed 5 nights in May 2025
Verified

8/10 Good

Tajassom

Liked: Staff & service
AC was not properly working anywhere And dance area didn’t have any fan with water can cool you down.
Stayed 7 nights in Aug 2024
Verified

6/10 Okay

Katie

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We liked our stay, but there were a few things that had I known I would not have booked. The first one is the location is quite remote. Although they have a lot of services and upgrades they are far more expensive than we found in other parts of Antalya (40 euro for a small sunscreen). There was also no air conditioning in the property and we had to be moved to a room that didn’t face the afternoon sun. We were told the system was awaiting repair, but also noticed this had been a common theme in older reviews. Staff were friendly and kind.
Stayed 4 nights in Apr 2024
Verified

4/10 Poor

Taraneh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My husband fell down when he wanted to step out the shower and since there was no handle to hold he has a broken arm now .
Stayed 4 nights in Sep 2022
Verified

6/10 Okay

Nara

It was not worth the money. They seemed to be understaffed and everything took a long time to get done. The service was not really up to the standard what I thought I was paying for.
Stayed 5 nights in Aug 2024
Verified

2/10 Terrible

Aleksandr

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad, not even close for what you show in your add and offers. Very disappointed leave early not even stay all days what I pay for, try to change room or ask for some refound, no any response.
Verified

2/10 Terrible

Erdem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really bad hotel

Really really bad. The rooms are not hygienic they clean per 3 days. The rooms smells not good. The music is from 90’ the food they use the same when its over. The service is really bad , I waited 5 hours for toilet paper and asked a new towel and his answer was we have so many rooms if everyone ask new one how can we wash these every day. I paid 600 for 5 days but its not 100 eu worth. Only thing wat was good is the location it was close to oludeniz and hisarönü. NEVER AGAIN.
Stayed 5 nights in Sep 2022
Verified

2/10 Terrible

Ifrah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐ 1 out of 5 stars There's so much I want to say and give more detail there just isnt enough characters. Our stay at Spice Hotel and Spa was extremely stressful. On arrival, our room was dirty, furniture old and broken, walls peeling, and the toilet flush broken. On the first night, we found a bug on my sister’s pillow that bit her hand. Staff refused to identify it, and we later discovered it was head lice. Despite this, we were not moved, and guest services failed to act. Housekeeping was unprofessional, sometimes ignoring requests, laughing at us, or walking away. I was reduced to tears before a manager finally intervened, and only then did the head of housekeeping take the matter seriously. Communication with staff was very poor. Simple requests like water or towels were often ignored, and basic questions about entertainment could not be answered. While the pool, beach, and some waiters were fine, the lack of professionalism, repeated dismissals, and failure to address hygiene issues made this the worst hotel experience I have had. This hotel is not five-star, and I would never return
Stayed 6 nights in Aug 2025
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is far from how it looks on the pictures. And half of the resort was not opened for the season. No information before the stay. The hotel has been nice at some point but is now worn down. The rooms had paper thin walls making it very loud, and difficult to sleep. The room was warm and air bad, and the AC would not work when we asked them to fix it they said that they can’t do anything because they won’t turn on the cooling for another couple of weeks. Service is terrible and the staff is arguing with each other. Does not seem to like working there. Staff-manager comes and sit at the table next to us and starts chain smoking during dinner. Huge offering at the buffet but very little variation from day to day. Everything not included in the package is very expensive. Do not recommend
Stayed 7 nights in Mar 2024
Verified

2/10 Terrible

Azad

Liked: Property conditions & facilities
Disliked: Staff & service
Serious Concern – Possible Scam Between Hotel Doctor and Hospital During our stay at Spice Hotel, my wife had mild stomach pain, so we visited the hotel’s doctor. Shockingly, he didn’t examine her at all. He simply said she needed to go to a hospital and called a vehicle, which turned out to be a bus picking up people from other hotels before finally reaching a nearby hospital “Anatolia hospital”. At the hospital, we were told to pay €450 upfront before a doctor could see her: €200 for the hotel doctor (who did nothing), €180 for the hospital doctor, and €70 for transport. This immediately felt like a coordinated scam. We refused further treatment, paid only €150 for the so-called hotel doctor and €35 for transport, then went to a local pharmacy. The pharmacist examined her properly, said it was a simple issue, and prescribed medicine costing just €3—she recovered completely. This experience was extremely disappointing and raises serious doubts about the honesty of the hotel’s medical service. I strongly suspect a partnership between the hotel’s doctor and the hospital to overcharge guests. Travelers should avoid the hotel’s doctor and seek medical help directly from a real clinic or pharmacy. There are many more details about this incident that I cannot include here due to character limitations, but I truly hope the hotel management investigates this unethical practice.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Fadime

Liked: Cleanliness, amenities, property conditions & facilities
Wir hatten einen sehr schönen Aufenthalt. Kezban an der Rezeption, Vitoria vom Kundenservice, Sila aus der Casablanca Lobby Bar und Mazlum vom Rent-Car waren alle extrem freundlich, lieb und hilfsbereit. So ein Service macht den Urlaub perfekt. Alle Mitarbeiter waren sehr hilfsbereit und stets bemüht. Der Service war durchweg freundlich und professionell. Vielen Dank an das gesamte Team.Wir haben uns sehr wohlgefühlt!
Stayed 5 nights in Dec 2025