See all properties

Crystal Waterworld Aqua Collection - All inclusive

Property class: 5 and above

Choose dates to view prices

Photo gallery for Crystal Waterworld Aqua Collection - All inclusive

A swimming pool with a water slide, lounge chairs, and palm trees.
A spacious lobby with a reflective marble floor, a central staircase, and seating areas with modern chairs.
An aerial view of a beachside resort with a pier, beach chairs, and umbrellas.
A gym with multiple exercise machines, large windows, and a view of an industrial area.
A rooftop terrace with a hot tub, lounge chairs, and a view of the ocean.

Reviews

7.8 out of 10
Good

Popular amenities

  • On private beach
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Bogazkent Mevkii, Serik, Antalya
  • Place, beach near Akdeniz
    ‪1 min walk‬
  • Place, Lara Beach
    ‪45 min drive‬
  • Place, Terra City Shopping Center
    ‪52 min drive‬
  • Airport, Antalya (AYT-Antalya Intl.)
    ‪51 min drive‬

Room options

View all photos for Standard Room

A hotel room with two beds, a desk, a TV, and a view of the cityscape.

Standard Room

  • Garden view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Family Room

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view of buildings.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, Partial Sea View

A hotel room with two beds, a desk, a TV, and a view of the cityscape.

Standard Room, Partial Sea View

7.4 out of 10
Good
(3 reviews)
  • Partial sea view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Partial Sea View

A hotel room with a large bed, a desk, a chair, and a balcony with a view of the city.

Junior Suite, Partial Sea View

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Honeymoon Suite, Jetted Tub, Partial Sea View

A hotel room with a large bed, a balcony with a view, and a painting on the wall.

Honeymoon Suite, Jetted Tub, Partial Sea View

  • Partial sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Terrace, Partial Sea View

A hotel room with two beds, a balcony with a view, and a painting on the wall.

Standard Room, Terrace, Partial Sea View

  • Partial sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

APARTMENT TWO BEDROOMS

  • Sleeps 10

Bed in dormitory STANDARD

  • Sleeps 1

DOUBLE ECONOMY

  • Sleeps 4

About the neighborhood

Serik

Located in Bogazkent, Crystal Waterworld Aqua Collection - All inclusive is within a 15-minute drive of Belek Beach Park and Belek Public Beach.
View more Resorts in SerikOpens in a new window

What's nearby

  • beach near Akdeniz - 1 min walk - 0.1 miles
  • Lara Beach - 45 min drive - 24.2 miles
  • Terra City Shopping Center - 52 min drive - 29.9 miles
  • Hadrian's Gate - 57 min drive - 42.0 miles
  • MarkAntalya Shopping Mall - 57 min drive - 40.8 miles

Getting around

  • Antalya Intl. Airport (AYT) - 50 min drive

Restaurants

  • ‪DENIZ CAFE DONDURMA - ‬11 min walk
  • ‪Angel Restaurant - ‬8 min walk
  • ‪Siam Elegance Hotels & Spa Belek - ‬11 min walk
  • ‪Siam Elegance Restaurant - ‬12 min walk
  • ‪Crystal Family Mexican Alacarte Restaurant - ‬4 min walk

About this property

Crystal Waterworld Aqua Collection - All inclusive

Crystal Waterworld Aqua Collection - All inclusive features a private beach, a full-service spa, and 3 outdoor pools. There's free parking and an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a free water park, an indoor pool, and a children's pool.
24-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include balconies, minibars, and laptop-compatible safes. Change of towels is available on request.
3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a private beach, an outdoor tennis court, a complimentary water park, and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

A water park with multiple slides and pools, surrounded by trees and a view of the sea.
Swandor Hotels & Resort Topkapi Palace - All Inclusive
Lara
  • On private beach
  • Pool
  • All inclusive
  • Spa
9.0 out of 10, Wonderful, 2,340 reviews
$214 nightly
The price is $239
Oct 11 - Oct 12
Total with taxes and fees
Swandor Hotels & Resort Topkapi Palace - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 8 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Anatolia Restaurant
  • Aquarium Snack
  • Caretta Restaurant
  • Crystal Restaurant
  • Latino Restaurant

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Outdoor tennis court
  • Parasailing
  • Playground
  • Sauna
  • Scuba diving
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 3,229 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 13 buildings
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 21 and March 31.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.
Property Registration Number 12760

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Crystal Waterworld
Crystal Waterworld All Inclusive
Crystal Waterworld All Inclusive Serik
Crystal Waterworld Resort
Crystal Waterworld Resort All Inclusive
Crystal Waterworld Resort All Inclusive Serik
Waterworld Resort
Crystal Waterworld Resort All Inclusive Belek
Crystal Waterworld Belek
Crystal Waterworld All Inclusive Belek
Crystal Waterworld Resort Spa All Inclusive
Crystal Waterworld Inclusive
Crystal Waterworld Resort Spa All Inclusive
Crystal Waterworld Resort & Spa - All Inclusive Serik

Frequently asked questions

Can I book all-inclusive rates at Crystal Waterworld Aqua Collection - All inclusive?

Crystal Waterworld Aqua Collection - All inclusive is an all-inclusive resort and rates come with buffet and à la carte meals plus many onsite activities. Activities include soccer, tennis, and volleyball.

Are free cancellation options available at Crystal Waterworld Aqua Collection - All inclusive?

Crystal Waterworld Aqua Collection - All inclusive provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

Is there a spa available at Crystal Waterworld Aqua Collection - All inclusive?

There is a full-service spa available for guests to enjoy and services include hydrotherapy, body treatments, and massages.

Does Crystal Waterworld Aqua Collection - All inclusive include a casino?

No, Crystal Waterworld Aqua Collection - All inclusive doesn't have a casino.

Does Crystal Waterworld Aqua Collection - All inclusive feature a restaurant that includes a breakfast menu?

Yes, Crystal Waterworld Aqua Collection - All inclusive has 8 restaurants, and serves breakfast for a surcharge.

Does Crystal Waterworld Aqua Collection - All inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Crystal Waterworld Aqua Collection - All inclusive.

Where is the closest airport to Crystal Waterworld Aqua Collection - All inclusive?

The closest major airport to Crystal Waterworld Aqua Collection - All inclusive is Antalya Intl. Airport (AYT), which is 27.6 mi away (50 minutes by car).

Crystal Waterworld Aqua Collection - All inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 104 out of 242 reviews
Rating 8 - Good. 57 out of 242 reviews
Rating 6 - Okay. 36 out of 242 reviews
Rating 4 - Poor. 23 out of 242 reviews
Rating 2 - Terrible. 22 out of 242 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort.
Stayed 7 nights in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoying for a week might will visit agin in future
Stayed 7 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food, staff and service. Huge plot with several pools and many slides, multiple restaurants on site, good food
Stayed 6 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of different things to do and there is always something new everyday
Stayed 7 nights in Jul 2022
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities
Room lock was broken four times during our 7-night stay. Each time, we lost over an hour waiting for maintenance. I have video evidence. This is the bare minimum expected from any hotel, let alone a supposed 5-star. The beds are uncomfortable with saggy mattresses. Housekeeping ignored the sign on our door daily -- we had to go to reception every single day just to get our room cleaned. At the à la carte restaurant, there was zero crowd management at opening. People pushed and shoved with no staff present. A stranger sat at our table for over an hour and no one intervened. We waited 30 more minutes for the first dish. Total: 2h30 wasted for one meal. The buffet is identical every day. At least a quarter of the dishes are reheated frozen food. Fresh produce is rare, desserts are consistently bad. The surrounding area is cash only, euros only, with ATM fees everywhere. Closest real option is Antalya. For 2400€ for 4 people, this is completely unacceptable. Do not trust the star rating.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

For those who love slides

This is my second time at this hotel, and as I said if I repeated it, it means I enjoyed it for the first time. Precisely this year, the food was very good compared to the previous visit, especially the dinner, everything was excellent. It is important to note that the hotel is very large and those who have small children do not forget the stroller and those who do not like to walk a lot, this is not the hotel for him. I really liked the food, the slides, the swimming pools, etc.
Stayed 3 nights in Jul 2021
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
Worst experience of my life
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Disliked: Cleanliness
Not like we expected unfortunately
Stayed 10 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best all-inclusive hotels my family and I have ever stayed at. The staff were exceptional – always polite, kind, and incredibly helpful. The property itself is massive, offering a wide range of amenities and activities for guests of all ages. The dining options were outstanding, with a diverse selection of delicious food available around the clock. You’ll find countless bars and snack buffets scattered throughout the resort, ensuring you’re never far from a quick bite or refreshing drink. The hotel boasts a beautiful, private beach with a beautiful coastline, perfect for a relaxing day by the sea. On the opposite side of the property, there’s a big water park, complete with exciting rides for both adults and children, adding an extra layer of fun for families. Evenings at the hotel are a true highlight, with top-notch entertainment every night. There are dedicated children’s programs, followed by impressive, diverse shows for adults. After that, the night continues with live music or DJ sets, each themed differently to keep things fresh and exciting. We had an absolutely wonderful time here and would highly recommend this hotel to anyone – it’s incredibly family-friendly, with something for everyone. We will definitely be back!
Stayed 7 nights in May 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities
I really do not recommend this place! the staff & services are just terrible and sometimes even rude! the in-room air conditioning system was just a mess and three of us ended up ALL SICK at the end of our vacation...the food quality is also below average as compared to other all-inclusive places I travelled before e.g. in Cancun. There are some non-fresh items that you see routinely in the buffet, and I am not sure whether they actually test them for expiration etc. we had a few instances of stomach upset immediately after lunch/dinner and so Please be aware of these items! The ONLY thing that I really enjoyed here was the late night music and bar.., I thinks that was actually very good and the ONLY reason I ended up giving an overall rating of Poor instead of terrible!
Stayed 8 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ailemizle harika bir tatil geçirdik. Otelin yemekleri oldukça lezzetli ve çeşitliydi. çeşitli adrenali dolu su kaydırakları hem çocuklar hem de yetişkinler için çok eğlenceliydi. Tesis genelinde temizlik üst düzeydeydi; odalar ve ortak alanlar her zaman düzenli ve bakımlıydı. Tüm personel son derece güler yüzlü, ilgili ve yardımseverdi. Özellikle barlarda görev yapan barmenler hem profesyonellikleri hem de samimi yaklaşımlarıyla tatilimize ayrı bir keyif kattılar. Servis kalitesi oldukça yüksekti ve tüm taleplerimiz hızlı bir şekilde karşılandı. Yemekleri, temizliği, eğlence olanakları ve kaliteli hizmet anlayışıyla beklentilerimizin üzerinde bir konaklama deneyimi yaşadık. Emeği geçen tüm ekibe teşekkür eder, Tekrar tercih etmekten memnuniyet duyacağımız oteli gönül rahatlığıyla tavsiye ederiz.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Hotel. Es gibt ein gutes Unterhaltungsangebot. Sauber, das Essen list lecker. Servicepersonal ist hilfsbereit
Stayed 10 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal, gutes Service. Das Essen leider nicht mein Geschmack. Wenn man richtig türkisches Essen gewohnt ist, und dann hier zu Abend ist, wird man schwer enttäuscht sein. Aufteilung vom Hotel auch nicht so toll. Da alles in die Länge gezogen wird, ist der Fußmarsch auch ziemlich weit. Pool im auqapark ziemlich warm. Die Pools in denen alle rutschen hinein führen viel zu kalt. Der Pool an denen poolspiele gemacht werden, über den man nur durchs Hotel kommt, auch viel zu kalt. War kein einziges Mal in 7 Tagen darin
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mycket rent ifrån personalen väldigt bra service för att vara så stort hotell 24h service o mat om man ville något
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel misafirlerine tatilde olduklarını hissettiriyor. Peki nasıl? Öncelikle hiçbir şey için bir koşuşturmaca yok. Her şey planlanmış ve belli ki üst düzey bir yönetim performansı var. Çalışanlar arasında ileriki yaşlarda yurdum insanları da var, ki bu istihdam beni çok mutlu etti, genç Türk çalışanlarda. Hijyen sorunu yok. Tek tavsiyem aquaparkta, kobra kaydırağın yanındaki kaydıraktan çıkışta su derinliğinin arttırılması. Oğlumla kayarken çıkışta alabora olduk ve derinlik az olduğu için kafamı çarptım. Yine de biz memnun ayrıldık. Başarılarınızın devamını dilerim.
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

La piscine super sale, ma fille, elle a pris une m

La piscine c’est trop sale ma fille elle a chopé un microbe , ça m’a coûté 3000€
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute hotel
Stayed 5 nights in Aug 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beim Check-in im Hotel mussten wir 3–4 Stunden warten. In den Zimmern fiel alle 2–3 Stunden der Strom aus, wodurch es sehr heiß wurde. Es waren extrem viele Menschen da (ca. 3500 Gäste), darunter auch sehr viele Kinder. Das Essen wiederholte sich ständig. Auf dem Parkplatz wurde mein Auto zerkratzt. Kurz gesagt: Suchen Sie sich lieber ein anderes Hotel mit maximal 1500 Gästen, wenn Sie Ruhe, Ordnung, Sauberkeit und Qualität wünschen.
Stayed 8 nights in Aug 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Beim Check-in im Hotel mussten wir 3–4 Stunden warten. In den Zimmern fiel alle 2–3 Stunden der Strom aus, wodurch es sehr heiß wurde. Es waren extrem viele Menschen da (ca. 3500 Gäste), darunter auch sehr viele Kinder. Das Essen wiederholte sich ständig. Auf dem Parkplatz wurde mein Auto zerkratzt. Kurz gesagt: Suchen Sie sich lieber ein anderes Hotel mit maximal 1500 Gästen, wenn Sie Ruhe, Ordnung, Sauberkeit und Qualität wünschen.
Stayed 8 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles perfekt 👌
Stayed 7 nights in Jul 2025
Verified review

4/10 Poor

Liked: Cleanliness
Mutfak cok zayif ve kalitesiz neredeyse ac kalicakdik.aqualari cok ii
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Resort ist groß und es gibt unzählige Möglichkeiten der Freizeitgestaltung. Es fehlt an nichts. Das Personal ist sehr zuvorkommend und sehr höflich. Wir hatten einen schönen Urlaub und kommen sehr gerne wieder.
Stayed 5 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Väldigt bra valuta för pengarna och kan rekommendera resorten för familjer som inte vill betala en förmögenhet. Detta är ett 4 stjärnigt hotell.
Stayed 7 nights in Jun 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service
Positiv: Rutschen sehr schön und Essen ist gut. Negativ: Shampoo wurde erst nach zwei Tagen aufgefüllt (nach Aufforderung). Musik im kids club und bei der Kinderdisco viel zu laut. Tische werden beim Essen nur notdürftig abgewischt. Service absolut unterbesetzt und großteils nicht geschult.
Stayed 5 nights in Oct 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities

Cyrstal waterworld

Otel genel olarak fena değil en güzel yanı aqua parklar Fakat yemek ve temizlik konusu çok sıkıntılı. Geçen sene de bu otelde tatilimi yapmıştım o zmn da yemekler konusunda uyarıda bulundum ama daha çok geriye gitmiş durumda. 2 inci günden sonra yemek yiyecek bişey bulamıyorsunuz. Etlerin içinde devamlı sert şeyler çıkıyor. Aqua parklarin ordaki tuvalette 3 taneden bir tanesi açık onun da kapısı bozuk ve içi devamlı kirli. Tuvaletlerin temizlik konusu da çok sıkıntılıydi. Sonuç olarak seneye burayı tercih edeceğimi hiç zannetmiyorum
Stayed 5 nights in Jul 2024