The Kunlun Beijing4.5 out of 5.0
Recent guest reviews
I was on a business trip and booked this hotel for 5 nights and had to extend my staying for another 5 nights. I had a great stay for 10 nights overall (10-20 September 2017). The room is spacious and equipped with working space, work desk, free WIFI complimentary bottles of water, tea/coffee facilities, 24hrs room service and with many amenities. bed is really comfortable. by the way TV-set is outdated. Breakfast at SKYline Cafe is very good and with a lot of variety of Chinese food. but tea always is served cold! The location of Hotel is good and you can find stores like 7/11 shop (opposite side of the hotel), cafe, bar, Chinese supermarket, several shopping centers and metro station by 5-10 minutes walking in the area. There is a funny thing and it is when I ask a lady at front desk (I'd rather not to mention her name) to give me my bill in order to check my balance and my debt to the hotel, she rejected me in a bad way. she told me we don't give you bill unless you want to check out! I told her I want to check my balance up to now and unfortunately she behaved me rudely. I did not understand why! I wanted to settle the bill. maybe it is a new rule in hotel industry! Anyway, I should like to thank Mr. Lincoln Wu at front desk who helped and assisted me a lot during my stay. He is very helpful with great behavior and professional.
I enjoyed my stay overall. The hotel amenities were excellent and our room was very clean. My only complaint was the smell of cigarette throughout the floor even though it was non-smoking. Hotel staff's English was limited but they made an effort.
This is a top star hotel in many ways, the standard is high and you feel welcome when staying here. A spacious, decorated and inviting lobby is a good start. The staff is friendly and service-minded. The rooms are big with many amenities and the bed is really comfortable. The location is also good as it is amongst the first places you come to when going from the airport. This means that you don't have to stay in the traffic for too long, which can be a test, especially during rush hour which is lasting longer and longer in this big city. The downide for me as a foreigner is that the breakfast mainly consist of chinese food. Most hotels of this category offer some western food to accomodate a wider range of people. Nothing wrong in this but is is just an observation. They also have a fitness room and the Wi-Fi is free and stable.
Stayed several times at this hotel and really appreciated their Executive Rooms, a great Lounge on the top of the Building overlooking the Diplomatic Area very near by. Their Restaurants are serving fine food and overall the service all round is very friendly and caring. Keep up the good work and I will be back.
We were on a business trip and had our reservations made in Hotel Kunlun with so much doubt whether it had been chosen thoughtfully or not and let me tell you, Kunlun team and services had it all. A true five star with wonderful breakfast buffet. Hotel kunlun is perfectly located next to subway station and minutes away from the famous Sanlitun district with wonderful bars and restaurants. The staff at Kunlun are extremely professional and classy. On our very last day and hours before checking out I had some packing problem where a couple of concierge personnel tried packing a box for me so kindly and dearly I would never forget. The very pure and known asian gesture which is always very welcoming. This trip was undoubtedly great since Kunlun made our stressful nights perfectly taken care of and all this wouldn't happen if it wasn't for the outstanding management of this hotel. Thank you Beijing and Thank you Hotel Kunlun for such lovely experience.
This is a perfectly nice four or five star Chinese hotel, but really is best suited for Chinese travelers. There are a few quirks western guests will find odd, and for the same price (it's not cheap the Kunlun) westerners are better at a brand name hotel. Here's why. To save money after hours the Kunlun shuts off the power to the main lifts. So you use the service lifts after midnight. It's not a show stopper at all. But a little odd. The breakfast buffet really caters for the Chinese taste. Limited English of the staff The decor and tv channels in the room are Chinese. All of the above is no criticism. Good points are comfy beds, luxury fittings and spacious rooms. But you get that at all hotels in the pluses 1.100 rmb per night bracket. It's opposite the Westin and on top of a subway line station. Handy fir airport express. I stayed in room 1515 which was quiet and warm and sunny enough. Overall good.
Stayed here in 2001 when travelling in China, with a party of eighteen Emergency medicine physicians. Beautiful hotel with many amenities. Nice restaurant with good breakfast options. Comfortable bed and room. Close to shopping. Would stay here again.
Great location for exploring Beijing, this hotel is about a 20 minute walk to Sanlitun where there are lots of good restaurants and shops. The subway station, Liangmaqiao, is very close by (just around the corner). I found the Beijing subway to be very convenient and user friendly. The breakfast at the main restaurant was usually too crowded for my taste but the food was pretty good for breakfast buffet. The Japanese restaurant is fabulous. The rooms are very spacious and the beds are very, very comfortable. The only downside was the stale smell of cigarette smoke (which almost caused me to give the hotel 4 stars instead of 5). Found the hotel to be quiet despite the fact it was very full.
In late July I had to go to China to transact business in 5 different provinces and Hebei province was the first. The Emirates flight landed at beijing quite late and the long drive to the kunlun hotel seem unending. Then we hit the frontage of this imposing hotel with porters still waiting anxiously for weary travelers needing a peaceful resting place. Within seconds the courteous ,super efficient front desk staff who spoke very little English had finished with me and soon the bell boy was leading the way to the elevator that sent me up to the 15th floor viewing a huge part of this great city at midnight. The room was excellent,with well appointed furnishings. The bathroom was large and had everything a traveler ever wanted except an iron and an ironing board . The two complimentary bottles of still water was enough to put me to sleep in no time! Breakfast was elaborate and huge...enough to confuse even a well-traveled person like myself. Soon I was confronted with having to mandatorily order a drink at the waiting area as I sat to wait for my business associate . That is a minus. Even though huge numbers of people poured in at the lobby,it was serene and orderly. Checkout was smooth and I didn't have to go outside to a bank to change American dollars into RMB in order to pay my bill for the three refreshing nights in Beijing that really set the tone for my next 16 days in China
Very luxurious rooms, Extremely comfortable beds and a nice, modern bathrooms. What threw me off was almost a complete lack of interest of the front desk staff. My check in took ages (so did check out and I had a very early flight to catch!). The staff didn't seem very motivated to answer my questions about the logistics of my check out and the airport transfer. Not really what you'd expect from a luxury business type hotel. Apart from that however Kunlun is a good hotel, and is not very expensive, especially when compared to similar hotels in Europe of in the US.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 731 reviews