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Crowne Plaza Beijing Zhongguancun

4.5 out of 5.0

Recent guest reviews

This is a fine hotel, large, modern rooms, good lobby, good restaurant etc. but there's just something about Beijing hotels. They're a bit 'over employed'. What I mean by that is I went to check out the workout area and an employee chased me down to describe it to me. I went to the pool and an employee chased me down to describe it to me. I ordered dinner and an employee stood behind me to make sure I was having a good meal etc. Maybe it's just me as an introverted American that this all creeps me out a bit. Stop trying so hard!

This was my first time in Beijing and since my office is located in Zhongguancun area this was the closest hotel. This area has a lot of technology firms based around there. The hotel has a great lobby as you enter and the first impression was great. Also there is an ATM there which was very helpful considering the airport taxi didn’t accept credit cards. Checkin was pretty quick and on my way to the room I could already read that this make out was a popular business hotel. The room was good and quiet. I quickly got a shower and visited the lobby restaurant for some dinner. The chicken curry rice was average and got back to the room to crash to bed after a long journey. I realised the next morning that something wasn’t right and only next night I realised that it was the air conditioning that had some problems. I called someone for help and they did something but I felt a bit stuffy in the room. This kind of continued on and off for the whole week. I tried to set it at 16 degrees Celsius and it still used to be much warmer. My colleagues in other rooms too shared the same story though they had a much worse time. This was very strange considering it was a Crowne Plaza property. The breakfast spread is vast and tried variety of things. The Valley Rouge restaurant was ok I felt though I liked the food at the Italian Teppan restaurant better. Though communication with the staff in English was a bit of a challenge, they were very cordial and helpful. Overall it could have been a better stay if the air conditioning wasnt such an issue.

As we were up early to catch the tours we hag until lunch.d booked, we always caught an early breakfast. It was very well prepared and we were allowed to take additional food and fruit on the bus, which kept us going until lunch.

I was there for a 4 days business travel. Have breakfast everyday, the breakfast is so good, it has many options both Chinese and Western. The check in process was so fast, even though we were a group of 40 people. The rooms are so comfortable and quiet. The hotel has a metro station in a walking distance. Overall Good experience!!

It all looked impressive enough on arrival: Nice looking building in a good location. I had all the expectation of arriving at a 4/5 star hotel for international travelers. That impression was confirmed by the efficient, polite and friendly bell men who greeted me from the limousine on a well maintained, clean and well appointed forecourt Similarly the lobby has impressively tall ceilings, and the check in staff handled me very professionally. But it all went pear shaped when I arrived at my room. After the bellman had left, I noticed that the room was hot and stuffy. When I went to the thermostat, it showed 28 centigrade - or 82 Fahrenheit. No problem I thought: it's minus 7 centigrade outside - I'll open a window. But when I went to the windows, they were glued shut - such that I could not open them. So I went back to the thermostat to turn on the cooling, but there was no cooling option. Just fan speed. And no matter how I played with it, the ventilation kept pushing out warm air. My next step was to call reception to ask if I could change rooms. Their very quick response was that they would send up an air-conditioning unit. But without a window to open, the only thing a self standing unit could have done was to move the warm air around more. So before the unit arrived, I went downstairs to ask for another room. I was irate, having gotten off a 9 hour flight from Zurich and they handled it well, (again, the staff were first class). What they did was offer me another room in another part of the hotel. This room was huge - a suite, and it had two windows that I could open. But I could not do anything to stop the steady breeze of hot air coming from the vents, and, as with the other room, no aircon. All of this made me realize that the building simply has a lousy, or perhaps non-existent ventilation system. In parts the corridors are super-warm, in others not. But I found it stuffy everywhere. Eventually I found myself another hotel which is where I am writing this review and I'm much happier. The Crowne Plaza would not be a bad hotel if it were not for the ventilation. It's very clear to me that, at best, it's not working well and at worst, it's broken. Worth adding that I am sensitive to this: there were certainly guests who were happy to be staying there.

I stayed in a club level room for 10 days. The room was very nice and spacious. Definitely better than 4 stars but maybe not fully 5 as some other hotels in Beijing. If you see most of my other reviews you will know that I'm Diamond in Hilton but the nearest Hilton is about an hour from my Beijing office. This time I decided to stay in the Crowne Plaza because it is a 10 minute commute during rush hour. I'm not sure how a typical room is but on the club level they were nice. The lobby is beautiful. The internet in my room was good. I had no problem running my VPN. Bottled water was provided every day. The lounge while not huge was also not over crowded. You have a choice to have breakfast in the lobby restaurant or in the lounge. The lobby restaurant breakfast had many choices and was really nice but I'm not a huge breakfast eater so I ate all but one breakfast in the lounge. A special shout out thanks to the lounge staff. They were great. Very polite. They made my stay very comfortable. They nudged the rating to 5 stars.

The room is very good The service is also good They even speak English The swimming pool , sauna and Turkish bath is amazing The breakfast was good too But Never ask for a massage in the 1st floor : don’t even go Besides when I arrived early morning 7 am from the airport , in the reception they asked me to pay a full night I complained and they decided that I had to pay half a night We were so tired that we had to accept. That was the first time in my life that I had to pay for that reason. And the flight from Madrid to beijing arrives always at that time

Check in was very smooth. The hotel had many amenities, restaurants, gym, pool. We had a great time. The room was very spacious, cleaned. The air conditioning wasn’t on so the room was a bit hot. I’d come back!

This is one of the nicest Crown Plazas I’ve stayed at - nice lobby, spacious and pleasant rooms, very good breakfast with lots of options. What really makes this hotel stand out, however, is the service. The concierge recommended a nearby restaurant for Peking duck and gave us a map, but we got lost anyway. We called the hotel, and they said they would send us a taxi to our location. When the taxi arrived, we were surprised to see the concierge in the front seat. We paid the taxi, and he not only walked us to the restaurant (we were so close!), he talked to the host at the front desk to ensure they could still serve us our deck. Given our extremely limited Chinese language skills, this was incredibly helpful. I highly recommend this hotel!

Stayed here for 4 days for a business trip that required interviewing university students using the hotel's conference facilities and meeting rooms. From the airport it took 40 minutes to get to the hotel by taxi with a fare of around 110 RMB. Overall, an excellent and pleasant stay. Booked a club room which comes with lounge access on the 20th floor and a room on the club floors (17-19). I was in 1934 which is just steps away form the elevator. The room and bathroom were large (see photo) and had all the amenities I needed. Nice touches included a multi-national power sockets so I did not need an adapter for my HK plugs. There was also CNN and BBC which was nice. WIFI was fast, though of course some services like Google, Facebook and WhatsApp were blocked. Club lounge on the 290th floor was very capacious and the breakfast and happy hour options were very good. Staff were generally excellent, from the reception, bell boy, to the fitness centre staff etc. Their English was not by all means fluent but they made a big effort and I had no problem communicating with them. I booked the meeting rooms for two days and was very impressed by the professionalism of the team and the great meeting rooms in general, which made by interviewing so much more pleasant. Overall, I highly recommends this hotel for business travelers.

No.106 Zhi Chun Road Beijing Beijing

Hotel highlights

  • Walking distance to Zhongguancun Electronics City
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Haidian within a short walk of Zhongguancun Electronics City, Crowne Plaza Beijing Zhongguancun is within a few miles (5 km) of other popular sights such as Tsinghua University. This 300-room, 4.5-star hotel welcomes guests with 3 restaurants, an indoor pool, and free in-room WiFi. Beijing Aquarium and Old Summer Palace are also near this Beijing hotel.


Dining

Enjoy dining at Rouge Restaurant, one of 3 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 6 AM to 10 AM.


Rooms

Crowne Plaza Beijing Zhongguancun's 300 air-conditioned rooms provide refrigerators, minibars, and coffee makers. Guests can expect free WiFi and wired Internet, along with satellite TV. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Free bottled water, safes, and ironing boards are also standard.


Property features

At Crowne Plaza Beijing Zhongguancun, guests enjoy an indoor pool, a health club, and a sauna. For transportation, you can make use of an airport shuttle (available on request) for CNY 600 per vehicle one way, as well as a train station shuttle. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

88.0% of guests recommend this hotel

Total of 480 reviews