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The Waterfront Suites - Heritage Collection

5.0 out of 5.0

Recent guest reviews

Great quality, comfortable rooms with well equipped kitchen. Perfect place to go back to after a day exploring the Bay. Not far at all from the rest of town, five minute walk from all the touristy areas and close to all the restaurants. Friendly staff to boot!

Great stay here for 3 nights. At check in, Caroline was very helpful giving us some tips on where to go for food, drinks and how to arrange trips. Our apartment was spacious and well equipped. Especially useful for us was the laundry facilities. Clean and very comfortable it was ideally situated in Paihia. Underground parking was also convenient. Great stay, would stay again and highly recommend.

First impressions were very positive with a friendly and helpful reception. The suite was large with both bedrooms and lounge diner a good size and well equipped. Oh, and the location is great on the seafront and good access to restaurants.

This was my third trip to Paihia and I have stayed in different places each time. No more though! Heritage Suites has it all - superb, central location; fantastic facilities and lovely, comfortable, clean apartments - with a kitchen better than I have at home! There are a couple of small supermarkets nearby, and a larger one a 15 minute walk away. There is no gym, but there is a gym next door should you feel so inclined, but there are some great hikes and walking trails on the doorstep.

Stunning apartments absolute waterfront in Paihia. The 2 bedroom apartment was huge with full kitchen 2 bathrooms and a laundry. Modern and nicely decorated and close to all Paihia has to offer.Easy stoll to restaurants, shops and ferries as well as the beach.

This the second time we have stayed here on a birthday getaway in Paihia. Friendly helpful staff, excellent safe parking, tidy, clean well appointed appartments with comfy beds and handy for Paihia and surrounding attractions. Easy to walk out the door in an evening to about a dozen restaurants or even catch the foot ferry to Russel for a meal there. Will stay here again.

We had a one bedroom apartment on the first floor. The check in staff were efficient and helpful. There is underground parking with a lift to upper floors and swipe key access from the street. The apartment was roomy and well equipped including a washing machine and drier - a boon for those who've been on the road for a few days. There was a full kitchen including a dishwasher. The apartment was extremely quiet and we heard no road noise though we were only one back from the road. The location is excellent - the wharf across the road, a pop-up Countdown supermarket and Four Square two minutes walk away and twenty minutes walk along the beach to Waitangi. The apartment was extremely clean and towels etc. were changed daily. We would definitely stay here again.

We stayed here for three nights as part of our North Island tour. The apartment we had was for really spacious with lift access from the car park. The welcome from the front desk was great and the cleanliness of the apartment superb. We weren't given the keys until the apartment had been checked, apparently there were some fingerprints on the fridge that were to be removed before we could check in. Great facilities for self catering, the location is a hop/skip to local restaurants and supermarket. Good wifi, good service - what more could you ask.

Everything was on hand that we needed, secure car park, free good wi fi was easy to find Clean and very tidy, with washing machine etc Good location and good local shops, great sunset and water front Would definitely stay again, if we are passing by Thank you

We stayed with another couple in a two bedroom suite in late April for two nights. The apartments are comfortable for four people, but the bedroom could have been a bit bigger to allow a chair and some room for luggage Our room was on the top floor with no lift access which meant dragging luggage up the outdoor stairs. The entrance is not impressive, but the location is excellent. Right opposite the water and a very short walk to the Ferry terminal and the shops We only had glimpses of the water from our room and sitting on the balcony is not very private There is a lap pool in the central courtyard, but too narrow for more than two to use at the same time. The rooms are serviced, clean and there is a well appointed kitchen. We noticed that there was no detergent for the dishwasher. The place is clean, well presented and convenient. I would revisit.

100 Marsden Road Paihia

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Outdoor pool
  • Laundry facilities

The Waterfront Suites - Heritage Collection places you next to Paihia Wharf and within a 10-minute walk of Paihia Beach. Each of the 26 rooms at this 5-star apartment includes a kitchen, a refrigerator, and a microwave. Located centrally in Paihia, it's also near Waitangi Treaty Grounds and Waitangi Golf Club.


The 26 apartments feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. LCD TVs come with digital channels and DVD players. Bathrooms have hair dryers and free toiletries. Washers/dryers and ironing boards are other standard amenities.

Property features

The Waterfront Suites - Heritage Collection features an outdoor pool, free WiFi in public areas, and a meeting room. A stay here includes free parking. Front-desk staff can assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this beach apartment include a seasonal outdoor pool, laundry facilities, and barbecue grills.

Room options

Deluxe Suite, 2 Bedrooms

King 1 | King 2 | Sleeps 4

Premium Suite, 2 Bedrooms

King 1 | King 2 | Sleeps 4

Penthouse, 3 Bedrooms

Twin 5 | King 3 | Sleeps 6

Paihia Sails – Three Bedroom Premium Suite (Located in different building)

Queen 3 | Twin 4 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

91% of guests recommend this hotel

Total of 425 reviews