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Swiss-Inn Batam

3.0 out of 5.0

Recent guest reviews

Pros - nice rooms - good and prompt service crew - good quality hotel at reasonable price Cons - guests who want to visit BCS Mall will have difficulty crossing a road with heavy traffic - due to the traffic, can be a little noisy at times - bedside lamp has no own switch - to turn off the lamp got to turn off the main which is hidden below the table (refer to photo attached)

This hotel is unbelievably affordable and comfortable! I'm really impressed and surprised when I open the door to our room. I think it's newly renovated as well. And I paid only sgd 30+ for a night! Breakfast included. Oh, be sure to check whether they changed the bed sheets. I realised mine wasn't changed as there's some odour. I think there's a night market opposite the hotel as well. Can walk over for some supper. Satay was good. It's quite near nagoya shopping centre as well. Cab ride about 15 mins? Great hotel all in all!

Nice hotel, good location.. Had a great stay there from 19. to 29. june ;) I will recommend the Swiss Inn Hotel as one of my favorit hotels in Batam.. This was my third trip and have tried other hotels before. The price was also very Nice and the staff was very nice.. The only bad thing was the traffic at night was very soundful..

like the location of this hotel as it's near to BCS and a2 eatery. The cosiness of the room is largely enjoyed; though the toilet is a little small. For once, our rooms didn't face the traffic; in the end, no one was awoken too early. no problem with checking in and out; staff were quite professional. However, when we were having breakfast on the first morning; the food were mainly all gone but the refills took ages. the only down thing was that there was a problem with the wifi. Otherwise, quite a perfect stay. Tip for families who wants connecting rooms: ask for a 2 rooms with queen size bed; not twin beds; usually when you do that; you can get connecting rooms. Will definitely return.

I came here for some job, check in is easy and room is Ok. I try the fitness facility, one unit is not working properly also two small and just 5 equipment in place. Breakfast part of I love it and many choice. The important thing, When I leave this hotel, I left my flash disk plug on TV. When I go back there is guest in that room 615. The staff help me to get excuse and my flash disk is back. Thank you for all staff and also guest who get interrupted in late night. Who ever you, you kind of good people.

It was my first Batam trip for myself and this hotel was chosen by my husband and i LOVE IT! From service to the cleanliness, everything was on point. Will definitely come back again this year with the kids next time! :D

I checked in on the 14th april and checked out on 15th april. The receptionist is either not well trained or simply do not care of a guest well being. Having said that the hotel charged me of room service which i do not consumed. Was informed they got mixed with room 309hotel and 309apartments. The hotel still owes me money and have not return me back.

It's definitely value for money. The room was clean, the bathroom also great. The breakfast, well it was good, but they surely need to provide more space. If you lucky, you don't need to wait in line. However the service was great. A lot of smile in everyone faces.

The hotel was very nice. Nice rooms too. Nice bed and pillows, Staff very friendly, always taxi available, room service quick, breakfast was REALLY good! Seems to be a clean and safe area of Batam too, i walked around late at night to convenience store and was not feeling worried. Only down sides: 1) it is a 10min cab ride to Negoya centre, so you need to factor in some additional budget for cabs. 2) she charged $30 due to a stain on the bed cover which I felt was a bit much! But aside from this I was very happy with my stay. Its a little more expensive than other hotels but you get what you pay for. All things considered it was a very nice place to stay.

i was stay for 3 nights. the room was great, but the bath room too small for me LOL the location make me easy to work, because my client office not far from here. the staffs very helpful , keep it guys

Komplek Villa Idaman Baloi Batam Batam Island

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge
  • Fitness center

Located in Lubuk Baja within 2 miles (3 km) of Harbor Bay Ferry Terminal, Swiss-Inn Batam is within a few miles (5 km) of Maha Vihara Duta Maitreya Buddhist Temple. This 128-room, 3-star hotel has a bar/lounge along with conveniences like free in-room WiFi and free self parking. Near the airport, the hotel is also within a 15-minute drive of Batam Center Shopping Area and Batam Centre Ferry Terminal.


Start your day off with breakfast, available for a fee. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


All 128 air-conditioned rooms feature refrigerators, coffee makers, and free bottled water. Guests can expect free WiFi and 21-inch LCD TVs with cable channels. Bathrooms have free toiletries and slippers. Safes, phones, and desks are also available.

Property features

Guests of Swiss-Inn Batam enjoy a fitness center, free WiFi in public areas, and 2 meeting rooms. There's free parking, and an airport shuttle (available on request) for SGD 20 per vehicle one way. The front desk is staffed 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include free newspapers and a porter/bellhop.

Room options

Superior Double Room

Queen 1 | Sleeps 3

Deluxe Queen Room

Queen 1 | Sleeps 4

Suite, 1 Queen Bed

Queen 1 | Sleeps 4

Executive Room, 1 Queen Bed

Queen 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

63% of guests recommend this hotel

Total of 208 reviews