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Swiss-Inn Batam

3.0 out of 5.0

Recent guest reviews

Stayed here for 2 nights as part of a packaged tour arranged by my tour agent. Superior room was given and it was comfortable for a couple plus 6 year old child sharing the bed. Though the toilet was little bit on the smaller side, it was sparklingly clean. The room facing the road in 4th floor was given and we never had a problem with noise. Wifi is super speed and we couldn't enjoy the breakfast much as we were vegetarians. The negative point is the veg spread was very less and the refilling was never happening for some items or very much delayed on some items. Only 1 person in the restaurant can speak English and we didn't find an oppurtunity to ask her for refill as she was busy serving other guests. On the positive side, when i asked for fresh juice, they made one in front of me in a manual juicer and gave it to me.

The hotel is located across to main roads which is quite dangerous to cross. Room are clean and neat but the bed sheets are quite dirty with stains. The bath towel have a bad smell like it is unwashed. One of the bath towel even has a hole in it. Toilet is small and cramped. Staff are helpful and friendly which is a saving grace. The breakfast are reasonable with quite a spread.The egg counter was not ready until and we even have to wait for the water to boil to get hard boiled eggs. The linen and towels have to improve or else it will really spoil your day. Due to the location next to the main road, it is very noisy throughout the night. Especially noise from the motor bikes are noisy and loud. Did not sleep well. I will not consider coming to this hotel again.

My Friend n I visited the Swiss-Inn hotel in Sep 2017. The S$68 package on offer (hotel n departure tax) per pax included a hotel 1 night stay, breakfast, ferry, free one way land transfer from hotel to ferry point . Horizon Ferry was new, clean n spacious. Hotel was clean n the staff was courteous n very helpful. Special mention to Mr Hadi whom I believe is the Manager n her lady colleague on duty. The staff is very accommodating n always wearing a smile. Breakfast was however not as great as the variety was limited; the breakfast toaster was not functioning well n the juicer was Super slow. My Friend had a stomachache n fell ill after taking the juice (probably becaz the juicer was not washed after each person used it). The idea was a good one but the hotel may have to station a staff to wash the juicer after a few rounds of use. However I must add that Mr Hadi n staff took the trouble to give my Friend a place to rest at our request (after we explained how my Friend had probably gotten ill)while we waited for the ferry to return to Singapore in the evening. It was a warm gesture n I personally recommend this hotel for a cheap n affordable getaway. Well Done, Mr Hadi n his team. I will come back to stay in the near future, I am sure. A Singapore Guest & Friend.

Swiss Inn was never my 1st choice in Batam. Given no other alternative due to the long weekend from 01 - 03 Sept and my budget, I don't have another option. Alas to my pleasant surprise : Reception - Staff was friendly and helpful Deluxe Room - Big Cleanliness - Decent until I found a piece of mattress linen hidden behind the couch Wifi - Great connection Location - Within walking distance to BCS Mall - about 10 mins slow walk (due to road work and renovation at the drive way, turn right after you exit the hotel. walk some distance to a cross junction for ease of traffic, head straight for BCS Mall) Cafes - Interesting good vegan restaurant nearby which take care of your natural wellness Massage / facial - can't remember the name but they use good dermatics products for facial "NIGHTMARE" - BaReLo Breakfast is not important to me BUT a bad start in the morning can be! 1st morning Service - I took about 15 mins to find a decent table when I can see staff who are less busy standing around without helping to clear the table (A2 food court next to BCS Mall has better service standard) Coffee - Blend 2nd morning - After my unpleasant experience on the 1st morning I decided to go in at 09:30am on the 2nd to avoid the mad hour rush and what await me is a greater surprise. Service - It take 3 different persons (15 mins to clear my table for 2) Bread - Out of Stock Hot Dog - Out of Stock Coffee - better quality I thought I ask for a staple items? Apparently not in the case at Swiss Inn. My suggestion to the hotel : Slow juicer may be a luxury to have but definitely not in a hotel. As the name suggest, SLOW - How can you expect everyone to have a fair chance to use it. Besides the machine can be too sophisticated to some. Why don't you use cartons of fresh juice instead of using cordial. If the hotel can't handle the crowd, An American Breakfast may solve the problem. Will I stay in this hotel again? I will think twice or under the no alternative scenario

Room was comfortable & spacious. Checked in smoothly at 10am on a public holiday tho official check-in time was at 2pm. Took a Grab car to BCS Mall at 9,000 rupiah which is less than S$1. Buffet breakfast was average tho well compensated by slow juicer with good varieties of freshly cut fruits. A really good deal for the price

Pros - nice rooms - good and prompt service crew - good quality hotel at reasonable price Cons - guests who want to visit BCS Mall will have difficulty crossing a road with heavy traffic - due to the traffic, can be a little noisy at times - bedside lamp has no own switch - to turn off the lamp got to turn off the main which is hidden below the table (refer to photo attached)

This hotel is unbelievably affordable and comfortable! I'm really impressed and surprised when I open the door to our room. I think it's newly renovated as well. And I paid only sgd 30+ for a night! Breakfast included. Oh, be sure to check whether they changed the bed sheets. I realised mine wasn't changed as there's some odour. I think there's a night market opposite the hotel as well. Can walk over for some supper. Satay was good. It's quite near nagoya shopping centre as well. Cab ride about 15 mins? Great hotel all in all!

Nice hotel, good location.. Had a great stay there from 19. to 29. june ;) I will recommend the Swiss Inn Hotel as one of my favorit hotels in Batam.. This was my third trip and have tried other hotels before. The price was also very Nice and the staff was very nice.. The only bad thing was the traffic at night was very soundful..

like the location of this hotel as it's near to BCS and a2 eatery. The cosiness of the room is largely enjoyed; though the toilet is a little small. For once, our rooms didn't face the traffic; in the end, no one was awoken too early. no problem with checking in and out; staff were quite professional. However, when we were having breakfast on the first morning; the food were mainly all gone but the refills took ages. the only down thing was that there was a problem with the wifi. Otherwise, quite a perfect stay. Tip for families who wants connecting rooms: ask for a 2 rooms with queen size bed; not twin beds; usually when you do that; you can get connecting rooms. Will definitely return.

I came here for some job, check in is easy and room is Ok. I try the fitness facility, one unit is not working properly also two small and just 5 equipment in place. Breakfast part of I love it and many choice. The important thing, When I leave this hotel, I left my flash disk plug on TV. When I go back there is guest in that room 615. The staff help me to get excuse and my flash disk is back. Thank you for all staff and also guest who get interrupted in late night. Who ever you, you kind of good people.

Komplek Villa Idaman Baloi Batam Batam Island

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge
  • Fitness center

Located in Lubuk Baja within 2 miles (3 km) of Harbor Bay Ferry Terminal, Swiss-Inn Batam is within a few miles (5 km) of Maha Vihara Duta Maitreya Buddhist Temple. This 128-room, 3-star hotel has a bar/lounge along with conveniences like free in-room WiFi and free self parking. Near the airport, the hotel is also within a 15-minute drive of Batam Center Shopping Area and Batam Centre Ferry Terminal.


Dining

Start your day off with breakfast, available for a fee. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


Rooms

All 128 air-conditioned rooms feature refrigerators, coffee makers, and free bottled water. Guests can expect free WiFi and 21-inch LCD TVs with cable channels. Bathrooms have free toiletries and slippers. Safes, phones, and desks are also available.


Property features

Guests of Swiss-Inn Batam enjoy a fitness center, free WiFi in public areas, and 2 meeting rooms. There's free parking, and an airport shuttle (available on request) for SGD 20 per vehicle one way. The front desk is staffed 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include free newspapers and a porter/bellhop.

Room options

Superior Twin Room

Twin 2 | Sleeps 3

Deluxe Queen Room

Queen 1 | Sleeps 4

Suite, 1 Queen Bed

Queen 1 | Sleeps 4

Executive Room, 1 Queen Bed

Queen 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

63% of guests recommend this hotel

Total of 213 reviews