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Holiday Inn Resort Batam

3.5 out of 5.0

Recent guest reviews

I must said is a good place for short getaways for families with kids as we truly enjoy our stay and not to mention the staff are friendly You can swim, ride bikes, play tennis, pools, gym, ping pong .....all for free Of course indulge into the rustic spa and massage ... Oh boy I m surely recommending this place

A short getaway from Singapore to Batam. Decided on this hotel. Excellent rooms,hotel facilities. Only shortfall is abit far off town. But its near the beach and seafood restaurant. Big swimming pools and a decent spa at the hotel.

Had a great time on our trip up earlier this month. We were cheerfully greeted by your front desk staff, Audrey. Her professionalism and helpfulness during check-in was a wonderful start to a fantastic stay. She even followed up with us for the duration of our stay. A great credit to your establishment

I had the (should I say) pleasure of staying in this resort as a Guest Speaker for the Conference of a church from Singapore. I stayed three nights in the 2 Bedroom Suite overlooking the pool. The place is awesome. The staff were very courteous.The food was delicious. I missed my family after seeing the pools and slides for the kids. I immediately decided and booked it to visit again with my family. I am looking forward to spending three nights in this facility in July 2018 with my family. I hope I will carry back pleasant memories with my family.

In the past, I would wholeheartedly recommend this hotel. After my recent trip, I am extremely disappointed and unhappy in this stay. On Sunday 29 April, around 4:30pm, two housekeeping staff just came into my room 3709 without knocking the door or doorbell. When I asked then what they want, they simply mumbled they are changing the key card and walked away. I am concerned that when I stay in the hotel in the future, there will be people just coming into my room for no reason. When I called the operator, the operator said they will investigate and inform me. However, NOBODY REPLIED ME. I am really disappointed that no one bothered to explain to me why this is happening even after I called to report this case. The hotel claim to take your feedback and when you report anything, they will not reply u. Despite I have been going to Holiday Inn batam many times, this will be my last stay.

We had an overnight stay in the Holiday Inn Resort in Batam. We did not book in advance. We live locally and the hotel is within 30minutes from home. Checking in was easy and friendly staff. The price for the overnight stay including breakfast was 1.9million rupiah. The Breakfast had a good selection and you had unlimited access to the food. Our room was spacious with a lounge sitting room and separate bedroom. The toilet had a bath with a shower fitted over it. The room was clean and easy accessible with an elevator to your level. All passage ways are wide enough for wheelchairs and stairs had ramps. The pool is very good and children friendly easy to access the water. There is a separate area for kids with water features. On a Saturday the hotel lays on a BBQ this 400thousand rupiah per person. We opted for the Chinese restaurant part of the hotel. The Dragon Inn. This was very good. The hotel has a Thai restaurant and Japanese themed restaurant within in the resort. The closest ferry terminal to the hotel is Sekupang and around a 20minute drive from the resort. Other ferry terminals are available but further from the hotel. To access Nagoya is around a 40 minutes drive. Various shopping can be found there. Overall I would recommend the Holiday Inn for a short break. It is clean with friendly staff.

My wife always booked this place when we go to Batam. She always booked Spa Package. Even this hotel quite old, but the room still comfortable and nice. All the staff are friendly and helpful. Breakfast always nice. Their spa awesome. We will come back to this place again.

Stayed 1 night in this hotel. Exceptional good service since arrived. The hotel will provide transfer from the jetty to the hotel which just 5 mins drive. It is within walking distance but do take note there is no shelter and footpath from the jetty to the hotel. Room is big with balcony but need some clean up. There is smell with the kettle and fridge is dirty. Try their spa which the price may higher than outside but for their service is worth it. Very good service and nice environment for their spa. 900k Rupiah person for 120 mins which inclusive of body scrub and massage. You get it done in a private villa. 50k IDR discount if it is for couple. Taxi provided in the hotel rather expensive compare to Grab. However, in the city, it will be rather hard for Grab to pick up because of Taxi don’t allow them to stop. Thus, will need to take from Taxi stand. Try their food in the Dragon Inn Restaurant. Recommended for the their dim sum. Coffee terrace food still need improvement and lack of varieties.

It was just a perfect getaway with my beloved families. The pool view from the room were just fascinating. Breakfast spread was good too. The suite room that we booked were just perfect for all of us to relax in after a whole day of shopping. Not forgetting the kids activities room too which has dedicated staffs to keep the little ones entertained. Families with young kids would surely enjoy these benefits.

Booked a 2 bedroom apartment with the family. The apartment is spacious and comfortable but I felt the mattress can be better. Excellent service from the hotel staff! Very attentive and friendly. Please note that hotel is 45mins away from center, so you need to plan your day well if u intend to do some shopping. The tea tree spa is a must to try though abit expensive for batam standard. Overall good stay and will definitely come back.

Waterfront City Batam Batam Island

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Sekupang, Holiday Inn Resort Batam is 12.3 mi (19.8 km) from Batam Centre and 12.4 mi (20 km) from Mega Mall. This 275-room, 3.5-star resort has 4 outdoor pools along with a full-service spa and 4 restaurants. Universal Studios Singapore® and Chinatown Heritage Center are also within the region of this Batam resort.


This resort is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10 AM.


All of Holiday Inn Resort Batam's 275 individually furnished rooms provide balconies, stovetops, and minibars. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Coffee makers, free newspapers, and free bottled water are other standard amenities.

Property features

Guests of Holiday Inn Resort Batam have access to a full-service spa, 4 outdoor pools, and an indoor pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for IDR 200,000 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa resort include a children's pool, a fitness center, and a spa tub.

Room options

Suite, 1 Queen Bed, Smoking

Queen 1 | Sleeps 2

Suite, Smoking

Full 1 | Queen 1 | Sleeps 4

Suite, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Room, 1 Double Bed, Smoking

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

72.0% of guests recommend this hotel

Total of 849 reviews