Holiday Inn Resort Batam by IHG

4.0 star property
Family-friendly resort with 4 restaurants connected to the convention center in Batam

Choose dates to view prices

Photo gallery for Holiday Inn Resort Batam by IHG

Indoor pool, 4 outdoor pools, open 8:00 AM to 9:00 PM, free cabanas
Deluxe Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Exterior
Exterior
Outdoor spa tub

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Parking included
  • Bar
  • Breakfast available
  • Pool

Explore the area

Map
Waterfront City, Batam, Batam Island, 29422
  • Sekupang Ferry Terminal
    ‪12 min drive‬
  • Nagoya Hill Mall
    ‪20 min drive‬
  • Harbour Bay Ferry Terminal
    ‪22 min drive‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪29 min drive‬

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Room options

Deluxe Suite, 1 King Bed

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed, Smoking

  • 474 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Smoking

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 3 Bedrooms

  • Sleeps 7
  • 1 Queen Bed

Suite, 1 Bedroom

  • 646 sq ft
  • Sleeps 3
  • 2 Twin Beds

Suite, 4 Bedrooms

  • 2616 sq ft
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

Suite, 1 Bedroom, Smoking

  • 646 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • 484 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, Smoking

  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Bedrooms (Kids)

  • 807 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Suite, 2 Bedrooms, Smoking

  • 807 sq ft
  • Sleeps 5
  • 2 Twin Beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 646 sq ft
  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Bedrooms, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 807 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 807 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Batam

Located 2.3 mi (3.7 km) from Masjid Sultan Mahmud Riayat Syah, Holiday Inn Resort Batam by IHG is within a 15-minute drive of Sekupang Ferry Terminal. This 275-room, 4-star resort welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 4 restaurants. It's centrally located in Batam, connected to the convention center,13.2 mi (21.2 km) from Batam Centre Ferry Terminal, and also 11.3 mi (18.2 km) from Nagoya Hill Mall.

What's nearby

  • Sekupang Ferry Terminal - 12 min drive - 7.2 miles
  • Grand Batam Mall - 18 min drive - 11.4 miles
  • Nagoya Hill Mall - 20 min drive - 12.7 miles
  • Harbour Bay Ferry Terminal - 22 min drive - 13.4 miles
  • Batam Centre Ferry Terminal - 24 min drive - 15.0 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 49 min drive

Restaurants

  • ‪RM Cirebon - ‬8 min drive
  • ‪KFC - ‬4 min drive
  • ‪Queen's Restaurant & Bar - ‬6 min walk
  • ‪RM Bundo Kanduang - ‬8 min drive
  • ‪Dragon Inn - ‬2 min walk

About this property

Holiday Inn Resort Batam by IHG

Family-friendly resort with 4 restaurants connected to the convention center in Batam
Guests of Holiday Inn Resort Batam by IHG have access to a full-service spa, 4 outdoor pools, and an indoor pool. There's free parking, and an airport shuttle (available 24 hours) for IDR 180000 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this spa resort include a children's pool, a gym, and a sauna.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include balconies, sitting areas, and minibars.
4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a waterslide, a hot tub, and a sauna.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tea Tree Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, Indonesian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 10-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 180,000 for adults and IDR 90,000 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Thai Orchid

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Mini golf
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Ropes course
  • Sauna
  • Steam room
  • Tennis lessons
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Conference center (13,652 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • High-pile carpet in room
  • Tile flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 500000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 180000 for adults and IDR 90000 for children
  • Airport shuttle fee: IDR 180000 per vehicle (one-way)
  • Rollaway bed fee: IDR 500000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Free in-room WiFi has a 10-device limit.

Property is also known as

Batam Holiday Inn Resort
Holiday Inn Batam
Holiday Inn Resort Batam
Holiday Inn Resort Batam
Holiday Inn Batam By Ihg Batam
Holiday Inn Resort Batam by IHG Batam
Holiday Inn Resort Batam an IHG Hotel
Holiday Inn Resort Batam by IHG Resort
Holiday Inn Resort Batam by IHG Resort Batam

Frequently asked questions

Is free cancellation available at Holiday Inn Resort Batam by IHG?

Holiday Inn Resort Batam by IHG offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Resort Batam by IHG?

As of Jul 3, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Batam by IHG on Jul 8, 2025 start from $51.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Holiday Inn Resort Batam by IHG?

This resort is located in Batam, close to Sekupang Ferry Terminal, Masjid Sultan Mahmud Riayat Syah, and Habibie 1000 Stairs Tourism Park. You'll also find South Links Country Club nearby.

Is there parking available at Holiday Inn Resort Batam by IHG?

Yes, self parking is offered for free at the resort. Accessible parking is also available for guests.

Is there a spa at Holiday Inn Resort Batam by IHG?

Tea Tree Spa is the resort's spa and services include prenatal massages, deep-tissue massages, body wraps, and aromatherapy.

Does Holiday Inn Resort Batam by IHG have a casino?

No, Holiday Inn Resort Batam by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Resort Batam by IHG?

Yes, this resort has an indoor pool as well as 4 outdoor pools and a hot tub. Guests have pool access between 8:00 AM and 9:00 PM.

Is Holiday Inn Resort Batam by IHG good for couples?

There are plenty of amenities for couples at this resort, including 4 outdoor pools, 2 bars, and 4 restaurants.

Does Holiday Inn Resort Batam by IHG have a hot tub?

Yes, this resort has a spa tub.

Does Holiday Inn Resort Batam by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Resort Batam by IHG has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Holiday Inn Resort Batam by IHG allow pets to stay free of charge?

No, pets and service animals aren't allowed at Holiday Inn Resort Batam by IHG.

Are there connecting rooms at Holiday Inn Resort Batam by IHG?

No, this resort doesn't feature connecting guestrooms.

How close is the airport from Holiday Inn Resort Batam by IHG?

The closest major airport to Holiday Inn Resort Batam by IHG is Batam Batu Besar (BTH-Hang Nadim), which is 19.1 mi away (49 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is around 19.8 mi away.

Can I book a room with a balcony at Holiday Inn Resort Batam by IHG?

Yes, every guestroom at Holiday Inn Resort Batam by IHG comes with a balcony with some featuring garden or pool views.

Does Holiday Inn Resort Batam by IHG have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Holiday Inn Resort Batam by IHG.

Holiday Inn Resort Batam by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 136 out of 428 reviews
Rating 8 - Good. 205 out of 428 reviews
Rating 6 - Okay. 61 out of 428 reviews
Rating 4 - Poor. 14 out of 428 reviews
Rating 2 - Terrible. 12 out of 428 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kian Wee

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Chai Foong Mary

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Inconvenient location to access shopping malls.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Screaming kids everywhere

Kids everywhere. Not what i expected.
Stayed 1 night in Jan 2025

8/10 Good

Catherine

Traveled with family
Liked: Staff & service
Hotel staff provided excellent service, from check in, housekeeping, restaurant but the hotel facilities are old & dirty
Stayed 2 nights in Jan 2025

10/10 Excellent

Fattimah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Free pick-up from Sekupang Ferry Terminal

The hotel arranged for a pick-up from Sekupang ferry terminal. That is the only terminal that is provided with a pick-up service. The check-in was quick. I had a wonderful 150 mins spa treatment with Rani at Tea Tree Spa.
Stayed 2 nights in Jan 2025

10/10 Excellent

murali

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk services
Stayed 1 night in Dec 2024

10/10 Excellent

Kian Wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

JONGYEON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Chetan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Resort at Batam

Amazing Stay and food. Thanks for great hospitality!
Stayed 3 nights in Jun 2024

6/10 Okay

chu

Stayed 2 nights in Jun 2024

10/10 Excellent

Bala Murugan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to relax and awesome customer service

Great place to relax with the family. Service was excellent. Dea from the front desk team was amazing in providing us an awesome customer service experience.
Stayed 1 night in Jun 2024

8/10 Good

TFJ

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, not perfect

The pre-booked transfer wasn’t at the ferry terminal when we arrived. They did instead upgrade us, all good! ✨ Breakfast was great! The veggie/fish alternatives in the restaurant was not available for the three days we stayed tho. And not once was our food order fully correct, after being declined a couple of dishes that were “finished”. This is fine, but not at that high price point. WiFi works, but is slow for video-calls. The gym is in need of maintenance. In short it’s good, but not perfect.
Stayed 3 nights in Jun 2024

8/10 Good

Nitin

Traveled with group
Liked: Staff & service

Old property.. decent setup.. not going back..

we went during the long weekend break in Jun.. so was quite full.. food and service was average with long wait times.. breakfast was crowded.. most of the other restaurants were closed during the day.. the tea tree spa was really good and recommended..
Stayed 2 nights in Jun 2024

4/10 Poor

Louis Low

Stayed 1 night in Jun 2024

10/10 Excellent

Krishan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice place to stay. Good staff. Friendly and helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael, ZUTPHEN

I went to Indonesia for scuba diving. Expedia told me it was possible around Batam. But the beaches and water around Batam are polluted, so no diving! The Holiday Inn resort is in an area that was supposed to be developed by now, but is still highly under construction. Anyhow, staff was extremely friendly and helpful. And the food at the grill was great. So I enjoyed my time. Very relaxing
Stayed 5 nights in May 2024

10/10 Excellent

Marek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always our choice for our family getaway

Holiday Inn resort Batam is our number choice when we go for holiday at Batam. It is family friendly although it is far away from the central area for some. We still prefer to stay here
Stayed 1 night in Mar 2024

10/10 Excellent

Anupam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids friendly resort, friendly staffs and very accommodative for every requests that we made. Worth visiting once again for the relaxing spa. Highly recommend the resort.
Stayed 2 nights in Mar 2024

10/10 Excellent

Indrajit

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!!
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveler

Traveled with family

Dated facilities and missing items

Hotel transport promised to pick up at Sekupang Ferry Terminal on arrival, but didnt. Stayed in 2 bedroom suite. Missing hair dryer and face towels. Phone was spoiled. Housekeeping later brought 1 face towel, when I have a party of 4. Two hours later, housekeeping brought another 3 face towels. Gym is large but old. Equipment is worn out with crickety metal parts. Some is plainly dangerous to use. Resort owner seems to be holding back on a much needed renovation.
Stayed 2 nights in Feb 2024

10/10 Excellent

meeran

Stayed 5 nights in Jan 2024

8/10 Good

Kai Li

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

KARUNA KARAN

Stayed 3 nights in Dec 2023

8/10 Good

Kym

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were excellent to check in well, arrange transportation to city and ferry while resort is safe n relaxing but the bed mattresses were too old for good night sleep.The bedsheets were stained and itchy. Paid for third person but no bath towels provided though toiletries and ample water bottles were given. The room service was prompt and delicious but overpriced. Breakfast spread was wide but not up to scratch. Porridge was not replenished by 8.30 am while fried rice was undercooked. Disappointing IHG branded hotel !
Stayed 1 night in Dec 2023