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Holiday Inn Resort Batam

3.5 out of 5.0

Recent guest reviews

The overall experience was great. The rooms are little run down. The pool and kids pool are very good. Breakfast was excellent with wide variety. The spa services were wonderful. The hotel staff were very courteous. There are other restaurants and bar as well. The thai food was delicious.

It’s my second time and will definitely return again. My 5 year old Son loves the pool (with slide) and the food. The staffs are always making sure everything is fine. I can rely on Dewi and her team at front desk for making the check in/out a breeze. Thank you Dewi. As for the food selection, it’s limited (especially the breakfast). Kids eat free for every paying adult but I had to pay just because I wanted takeaway and eat in my room. Apart from that, I would recommend anyone with kids to stay in this hotel. -Vig

I had some residual IHG points to cash in and there aren’t many places you can redeem just 10k points. So I decided to make the most of Batam’s proximity to Singapore for a quick getaway. The Holiday Inn provides free transport to and from Sekupang ferry terminal, although the Waterfront ferry is much closer. The location is really in the middle of nowhere so don’t expect to see much apart from the resort. Breakfast was reasonably priced at 110k IDR. The place is more like a condo than a hotel but was in good condition and the staff were friendly. I would consider returning here with the family.

Always my first choice for a quick unplanned getaway from singapore with the family, has one of the best spa's and highest servicing standards, the property might not be flamboyant but it makes up with facilities and servicing ! Our special thanks to the staff who made my birthday special , eko, jhoni, dzikri,setia , ani, aan, viki, dewa and others . see you guys soon !

I went with my family n friends to this place in December 2017. It is a resort with karaoke n Swimming pool n table pool n game room ( small ones) n a few restaurants. Only operation during dinner or lunch time. Please note that this hotel is far away from city. Nothing in the surrounding area. U cannot go anywhere by foot. U have to get a taxi to the nearest minimart or shopping area. If u want a place to relax n massage only then this is good. Else choose other places. It is also not good for family with kids. As children does not have much things to do except Swimming.

It was a great experience. Firstly thanks to the manager to give the kids free breakfast for the two mornings. It gives the positive start! The best part is the spa but it was just a bit pricy. It was a great experience. Couple spa for two hours is abt 240S$? (10% service and 10% gst...quite a lot 😜). It was so popular that it should be the first thing to book when u check in. The only thing to comments The games room was great for kids and my 8 year old daughter loves it. There used to be the game station my 11-year old son loves it but this time is not there. Small pity! The cafe was good and I was very thankful to them to adjust the menu to fry something that suits my parents who are on strictly vegetarian diet. Thanks, guys! The first day we stay in hotel and the second day we rent a car to visit the Southern Sea Kuan Inn located in TCM resort and my parents loved and prayed there. After that we went to laughing Buddha (Maha Vihara Duta Maitreya Temple). For buddihist, you may want to go to have a look and pray. It is worthwhile. There are cheap and delicious vegetarian food! I love them as do my parents! Then we went to have some food in Nagoya mall for lunch, about 26$ for two adults. and two kids with fish, vetetables and fish, satay, etc. After that,we went to a place near batam city (about 10 minutes' drive from the mall), there were places for kids and adults to play archery, shooting, ATV, flying fox, etc. Not that big but it was quite good.It was much cheaper than Bintan, abt 6S$ for 15 bullets each. We played archery and shooting, and the kids hada great fun. Then we went to get some fruits on the way back hotel, a watermelon abt 3S$ (half of the price in Singapore market), mini oranges and dragon fruits with red flesh (all are 4.5$ per kg and actually abt the same price in Singapore). I felt these fruits are quite pricy in local rate. The best place to eat fresh and cheap fruits are in Phukhet! We reach hotel abt 6pm,swimming, spa for kids and adults....Great thing that they still have room service and we ordered burger close to 12am! Not too bad but pricy for me (chicken burger with fries abt 17$ ). We wake up late and enjoyed our breakfast and the breakfast was quite good in Holiday inn. A big thumb! Pity is that we can not check late which we did the last time. I guess lots of ppl went there to stay for New Year! We leave for Sengkupang ferry terminal abt 1pm and our ferry ticket is 4pm. Actually it was not far from ferry terminal, only abt half an hour's drive. We had food in the cafeteria in the ferry terminal (abt Singapore hokker center price, 5-6 dollars per fried rice or ayan pennyet) and not too bad. There are two shopps before check point and you can have a look. I tried to finish all my ruppiah and bought some t can have a look too... Glad I got chance to spend with parents and my hubby can take care of the kids! Thanks for the nice experience again in the hotel.

decent quality rooms but far from everything else (it takes USD$10 and 40mins/way), its good if you are a couple planning to spend time away from everybody else. i recommend you arrive at waterfront, enjoy your stay, and depart from batam center (for the massage, food, supermarket shopping) staying at waterfront feels less "sleazy", its more family oriented. i believe the rooms in holiday inn are all suites, we got one with decent marble/wood finishing, small kitchenette, living area, and a king size bed. the food at sportsbar was disappointing. 24hrs room service available though. price/quality ratio wise, its rather on par with harris waterfront, you pay more better quality in short.

Forget about swimming on Batam, especially on the cost against Singapore. Unless you want to be sick. Maybe you can find a decent beach down on the south island. But I would stay in the pools. The Waterfront beach is absolutely not swimable - as many others promoted beaches. Only seen dead fishes there.

Today, 30 Dec is the start of our 3D 4N stay at Holiday Inn Batam and it has been a pathetic experience thus far: Sekupang pick-up: Hotel's Email to us stated "First Come First Serve, means when shuttle is full, it will send guests to hotel. please look for a van with Holiday Inn Resort Batam Signage at the outside. Unfortunately we are unable to have the exact numbers of Guest traveling at 1 pm." ---- We waited 20-30 minutes near the shuttle, we were the only pax but driver was nowhere around. Finally we made our own arrangement and went to Nagoya. Arrived in Hotel at 10:30 pm. Location: Far Far Away and final approach road is 'broken'. We were given room 4412 but the keys given were not working. At 11 pm they ask us if we would like to go out somewhere, while they have Engineering fix the problem. We waited but they couldn't fix the problem and finally gave us another room. The mini bar is EMPTY with not even cold water. From whatever little we have seen so far, the other hotels we have stayed in Batam (Radisson) are much better. 3 more days to go in our stay here, dreading what else is in store, shall keep TA readers posted.

My overall experience in holiday inn Batam was pleasant. What they lack in cleanliness, they make up for it in service attitude. We booked a 2 bedroom suite over Christmas. The hotel is slightly old as evident from the toilet seat that is dark and chipped. The shower water doesn’t run and the first night I had to bathe in cold water. Wasn’t a pleasant experience. However their service attitude is good, we called for room service for a few times and they were always very efficient. Reflecting back I think it’s considered a relatively good hotel in Batam already as it is a slightly less developed country. Will stay there again if I go there with family. It’s conveniently located next to waterfront terminal.

Waterfront City Batam Batam Island

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Sekupang, Holiday Inn Resort Batam is 25.8 mi (41.6 km) from Universal Studios Singapore® and 26.7 mi (42.9 km) from Chinatown Heritage Center. This 275-room, 3.5-star resort has 4 outdoor pools along with a full-service spa and 4 restaurants. National Orchid Garden is also 28.5 mi (45.9 km) away.


This resort is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM.


All of Holiday Inn Resort Batam's 275 individually furnished rooms provide balconies, refrigerators, and minibars. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Coffee makers, free newspapers, and free bottled water are other standard amenities.

Property features

Guests of Holiday Inn Resort Batam have access to a full-service spa, 4 outdoor pools, and an indoor pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for IDR 200,000 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa resort include a children's pool, a fitness center, and a spa tub.

Reviews from Trip Advisor

Trip Advisor aggregated rating

72.0% of guests recommend this hotel

Total of 841 reviews