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Holiday Inn Resort Batam

3.5 out of 5.0

Recent guest reviews

The resort were huge for a family and we had 2 rooms side by side with a balcony leading to the pool so we do not have to worry about our young ones. Breakfast was a wide spread, spoilt for choices! It's an awesome trip!

It's a great resort for kids and family. We didn't leave the resort. They have shuttle from the airport. My only con: the rooms smelled cigarettes so we had to call room service. Pros: great service. Has babysitting services.

Room We booked two bedroom suits. It was very spacious including two toilets, one big sitting room and a small bacony. Very good for a family of four. Food The buffet breakfast was not too bad. The restaurants we tried almost everyone. Drag Inn restaurant was delicious especiallly the teochew steam fish. It was super fresh and tasty, but it was quite spicy, comparable to above average Singapore restaurant price. Thai restaurant and cafe were slightly cheaper, and taste is acceptable. Facilities It was great. Free two-way shelter, wonderful swimming pool, free bike ,games room, and lots more activities for you to go to explore. Spa Great. It was hard to book. Book early yo enjoy it! It cost at least 650000 Rupiah for 1.5 hr. strongly recommanded !

Had a long weekend visit to Holiday Inn Batam we arrived on Thursday evening and left on Sunday Morning, The staff at reception were good the booking in and the Check out was quick,simple and efficient. We found that the room was not cleaned properly as there was cigarette butts on the patio is a glass of water this to me is most revolting after complaining to the management this was sorted out, but not good. The breakfast is always good although the seating is a bit chaotic and poorly controlled so room for improvement in this area. The room was nice,comfortable and plenty of space. The Holiday Inn Batam is ideal for a family getaway as there is a lot of activities for the children the pool is nice and there is many game areas that make this nice for a family with children. The SPA is one of our favorites and is always worth a visit for a good treatment. A special recommendation is the Japanese restaurant {Akatonbo}with excellent food and great vibe. All said and done was a very nice weekend away.

Came here for our weekend retreat from Singapore, here is what we think: Ambience: 4.5/5 Cleanliness: 4/5 Customer Service: 5/5 Location: 3/5 (But they have buss from Sekupang) Value for Money: 5/5 Highlights: Morning Breakfast: 4/5 Gym 5/5 The Good: Quick getaway from Singapore with all the necessary creature comforts. The Bad: Location is a bit far, pls plan to come via the transport, prices for hotel facilities are per Singapore pricing. However overall hotel pricing is cheap. The Bottom Line: Yes, we will come back again, looking forward to the next retreat here!

I decided on this location because it is a resort close by from Singapore. So I took advantage of this 3-days long weekend and it's school holiday! I booked through Lokopoko and they are quite alright for my other Batam trips. We got off at Waterfront (Batam) from Harbourfront (Singapore). We had to stop over at Sekupang before arriving at Waterfront. The Holiday Inn shuttle picked us up after a short wait and the trip is about 2 minutes. One can really walk to the resort! We arrive at the resort around 1pm local time and the room is not ready so we took our lunch at the Terrance Cafe. This will be the same location for our breakfast tomorrow. The resort is quite dated. The paint on the wooden railings on my balcony is flaking. The room is spacious with a living area: couches, TV and a dinning table. The room has a sliding door. There are two chairs and a side table for you to use and in our case dry our swim gear. The Swimming pool is huge and they provide several banana boat (similar to those inflatable banana boats you see in Thailand) for you to use in the pool. The depth starts from ankle deep to 1.6m. There is also a kiddy pool and a slide. However there is no lifeguard on duty. You may sign out towels at the hut by the pool and they don't need you to sign them in upon return. There's also a trampoline next to the pool. I noticed that rooms on the ground floor can access the pool area from their back door. The pool water is not cold as the sun shines on the pool during the day. If weather is bad there's a indoor lap pool. There's also a play room for young children and a tennis court. Toiletries in the room is limited. I'd suggest you bring your shampoo and shower gel as the ones provided are really small. They do provide toothbrushes, shower cap, ear cotton buds and hand soap. The room that we are in has 2 individual air conditions: one in the living room and the other in the bedroom. I believe I booked the standard room. There're several restaurants in the premise. Terrace cafe offers standard international buffet and ala carte. There's a small Thai restaurant by the pool. The Chinese restaurant is called Dragon inn. The hotel offers daily shutter to town area.. Nagoya. The first shutter leaves at 11am and 2 more shuttles 1.5 hours apart. Since this is my first day that's all that I've checked out.. more tomorrow.

I spent around 20 days here and overall I was happy with my company choice to use this resort. The room/suite was large with a kitchen but no pots, pans or cutlery. I had a microwave and a refrigerator. The room was a little tatty and the shower was slow with brown coloured water. The are 4 restaurants and the food was good if a little expensive, but room service was excellent. I didn't like that the price in the menu did not include the 21% increase for taxes. Nearby there is the waterfront with a few bars which are very rundown and not really a place I would like to visit if I was on holiday. The lack of investment in Waterfront City is noticeable all around the resort including the road leading to the front of the hotel. There is not enough in the surrounding area to make me want to stay here for a holiday which is a shame as the resort is a nice place.

Stayed here a month ago and my daughter is still talking about what a great time she had there. There's something for everyone here - I especially loved the peace of mind I had when my daughter was at the Kids Club, my husband was enjoying a 1-for-1 drink at the bar and I was enjoying a 2-hour to die for massage at the spa. :) Please make sure you book ahead for a slot as they fill up quickly! However, using the steam room is free so you have that to fall back on. Only thing I would highlight is to avoid having your kid's face being painted at the Kids Club as it was very difficult to wash off, not like other face paints that wash off easily. Other than that, we had a very enjoyable stay. The staff couldn't be nicer or more helpful, and it was a very relaxing break.

The room location was nice pool view, and also the kid club staff was friendly. The food is good & also the staff is friendly. It would have been more better if the furnishing in room was little up to date, the sofa in the living room & the carpet in bedroom was not so clean just worried for the kids health & safety. In overall I am happy to recommend this hotel.

Resort offer complimentary shuttle from waterfront and Sekupang jetty. You may arrange in advance with the reservation department. Celebrate my GF birthday in the Mawar Dining. Mawar Dining - Private dining room that there will be a server provided personal service to both of you. We tried the 4 course menu with glass of Pinot nior. The dinner cost me not more than 1700000 IDR. Which is acceptable with the service and all the arrangement done. I would like to compliment the restaurant manager ms ria for all the prompt arrangement even though for the last minutes call up for the mawar dining. The server who serve us in he mawar dining( I apologise that forgot your name) with your extraordinary service provided. The night duty manager and ms Anita for your patient answer our enquiry. Despite unable to get a high floor and experienced room light malfunction. But it won't affect our stay in this resort. The infrastructure and service definitely on the par level. Will arrange another visit for short gateway as this place indeed away for city suitable for relaxation!

Room options

Suite, 1 Queen Bed

Queen 1 | Sleeps 2

Suite, 2 Bedrooms

Full 1 | Queen 1 | Sleeps 4

Suite, 2 Bedrooms, Non Smoking

Full 2 | Sleeps 4

Room, 1 Double Bed

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

72% of guests recommend this hotel

Total of 795 reviews