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Zest Harbour Bay Batam by Swiss-Belhotel International

Property class: 3

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Photo gallery for Zest Harbour Bay Batam by Swiss-Belhotel International

A hotel with a modern design, featuring a prominent 'Zest Hotel' sign, multiple floors, and a view of the surrounding cityscape and water.
A buffet setup with multiple serving stations, a decorative wall with a fruit pattern, and a central floral arrangement.
A hotel room with two beds, a wooden table, a TV, and a city view.
A brightly lit indoor space with a green and orange color scheme, featuring a counter with the name "KOPI TIAM" and a seating area with tables and chairs.
A modern lobby with a reception desk, seating area, and large windows.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Jl. Duyung Sei, Jodoh, Batu Ampar, Batam, Riau Islands, 29432
  • Place, Nagoya Hill Mall
    ‪12 min walk‬
  • Place, Grand Batam Mall
    ‪3 min drive‬
  • Place, BCS Mall
    ‪4 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪30 min drive‬

Room options

View all photos for Zest Twin Room

A hotel room with two beds, a wooden table, a TV, and a city view.

Zest Twin Room

  • City view
  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Zest Queen Room

A hotel room with a large bed, a desk with a chair, a small table, and a window with a view.

Zest Queen Room

7.2 out of 10
Good
(5 reviews)
  • City view
  • 178 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Zest Superior Room

A hotel room with a large bed, a desk, a chair, a small table, and a view of the outdoors.

Zest Superior Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 231 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Batam

Located in Nagoya (Lubuk Baja), Zest Harbour Bay Batam by Swiss-Belhotel International is within a mile (2 km) of popular sights such as Harbour Bay Ferry Terminal and Nagoya Hill Mall. This 3-star hotel has 181 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Nagoya Hill Mall - 12 min walk - 0.7 miles
  • Grand Batam Mall - 3 min drive - 1.4 miles
  • BCS Mall - 4 min drive - 1.7 miles
  • Mega Mall - 15 min drive - 9.0 miles
  • Batam Center Shopping Area - 15 min drive - 9.3 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 35 min drive

Restaurants

  • ‪Golden Palace - ‬6 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Ayam Bakar Taliwang - ‬5 min walk
  • ‪Gravity Club & KTV - ‬6 min walk
  • ‪RM Bundo Kanduang - ‬8 min walk

About this property

Zest Harbour Bay Batam by Swiss-Belhotel International

Guests of Zest Harbour Bay Batam by Swiss-Belhotel International enjoy free WiFi in public areas, meeting rooms, and laundry facilities. If you plan to drive, free parking is available. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a reception hall and a garden.
Guests can expect free WiFi and 29-inch LED TVs with cable channels. Other amenities include safes, desks, and free toiletries.

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  • Parking included
  • Free WiFi
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8.2 out of 10, Very good, 330 reviews
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The price is $31
Nov 4 - Nov 5
Total with taxes and fees
Swiss-Belinn Baloi Batam

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 80,000 per person
  • A restaurant

Restaurants on site

  • Citrus

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 29-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 275000.0 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 80000 per person
  • Rollaway bed fee: IDR 275000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 55110, 8120100873211

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Zest Hotel Harbour Bay Batam
Zest Hotel Harbour Bay
Zest Harbour Bay Batam
Zest Harbour Bay

Frequently asked questions

Is a free cancellation option available at Zest Harbour Bay Batam by Swiss-Belhotel International?

Zest Harbour Bay Batam by Swiss-Belhotel International offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Zest Harbour Bay Batam by Swiss-Belhotel International?

As of Nov 3, 2026, prices found for a 1-night stay for 2 adults at Zest Harbour Bay Batam by Swiss-Belhotel International on Nov 4, 2026 start from $28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Zest Harbour Bay Batam by Swiss-Belhotel International?

This hotel is situated in Nagoya (Lubuk Baja) within a short 18-minute walk of Nagoya Hill Mall and also 17 minutes on foot from Harbour Bay Ferry Terminal. You'll also find Grand Batam Mall and BCS Mall within a short drive.

Will I be able to park at Zest Harbour Bay Batam by Swiss-Belhotel International?

Yes, self parking is offered for free at the hotel.

Does Zest Harbour Bay Batam by Swiss-Belhotel International feature a casino at the property?

No, Zest Harbour Bay Batam by Swiss-Belhotel International doesn't have a casino.

Is there an indoor pool at Zest Harbour Bay Batam by Swiss-Belhotel International?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Zest Harbour Bay Batam by Swiss-Belhotel International?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include a garden view and a pillow menu.

Does Zest Harbour Bay Batam by Swiss-Belhotel International have a hot tub?

No, there isn't a spa tub at this hotel.

Does Zest Harbour Bay Batam by Swiss-Belhotel International have a restaurant with a breakfast menu?

Yes, Zest Harbour Bay Batam by Swiss-Belhotel International serves buffet breakfast for a surcharge each morning at Citrus.

Does Zest Harbour Bay Batam by Swiss-Belhotel International allow pets to stay for free?

No, pets and service animals aren't allowed at Zest Harbour Bay Batam by Swiss-Belhotel International.

Does Zest Harbour Bay Batam by Swiss-Belhotel International have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Zest Harbour Bay Batam by Swiss-Belhotel International?

The closest major airport to Zest Harbour Bay Batam by Swiss-Belhotel International is Batam Batu Besar (BTH-Hang Nadim), which is 11.9 mi away (35 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is around 14.2 mi away.

Can I book a room with a balcony at Zest Harbour Bay Batam by Swiss-Belhotel International?

No, you won't find guestrooms with balconies at Zest Harbour Bay Batam by Swiss-Belhotel International.

Zest Harbour Bay Batam by Swiss-Belhotel International Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 96 out of 300 reviews
Rating 8 - Good. 130 out of 300 reviews
Rating 6 - Okay. 42 out of 300 reviews
Rating 4 - Poor. 22 out of 300 reviews
Rating 2 - Terrible. 10 out of 300 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service from the security to check in counter and housekeeping staff....super convenient...next to the mall and ferry terminal
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, shops nearby, friendly and helpful staff.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Reasonable & convenient. Ferry Terminal is walking distance from Hotel
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel worth staying
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and ahops nearby
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotels on the door step of the ferry terminal.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room good location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The bed was clean and the room is well maintained.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite choice of hotel when travelling to Batam
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money for this clean and pretty modern hotel in the HarbourBay of Batam
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Walking distance to good seafood restaurants and entertainment venues.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful. We stayed for 2 nights and we throughoutly enjoy our stay at this hotel.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and comfortable
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
So clean n easy access to anywhere
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Liked: Amenities
Near to ferry terminal
Stayed 2 nights in Jan 2024
Verified review

6/10 Okay

Will come to this hotel on next visit to batam

Hotel situated near harbor bay ferry terminal hotel room is quite small but well maintain.got wifi n cable TV but not much channel to see. Nearby area near seafood and live band cafe. Breakfast not so bad serve Indonesia food. Hotel is value for money
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near ferry
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to Harbour Bay Ferry Termina
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from ferry terminal
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Clean
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in May 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities
Sink drainage was slow.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard
Stayed 1 night in Sep 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No free parking and the hotel room sink water drainage was slow.
Stayed 2 nights in Jun 2024